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Charleston Tower Hotel

2.5 star property
Hotel with free breakfast, steps from Clay Center for the Arts and Sciences

Photo gallery for Charleston Tower Hotel

Individually furnished, desk, laptop workspace, iron/ironing board
Basic Double Room, Multiple Beds
Reception
Combined shower/bathtub, eco-friendly toiletries, hair dryer, towels
Individually furnished, desk, laptop workspace, iron/ironing board

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
The current price is AU$143
includes taxes & fees
17 June - 18 June

Explore the area

Map
1000 Washington St E, Charleston, WV, 25301
  • Clay Center for the Arts and Sciences
    ‪3 min walk‬
  • Charleston Town Center
    ‪9 min walk‬
  • Charleston Coliseum & Convention Center
    ‪14 min walk‬
  • Charleston, WV (CRW-Yeager)
    ‪5 min drive‬

Room options

View all photos for Basic Single Room, 1 King Bed, Roll-in Shower

Individually furnished, desk, laptop workspace, iron/ironing board

Basic Single Room, 1 King Bed, Roll-in Shower

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Hairdryer
Eco-friendly toiletries
Private bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Single Room, 1 King Bed

Individually furnished, desk, laptop workspace, iron/ironing board

Single Room, 1 King Bed

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Hairdryer
Eco-friendly toiletries
Private bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Basic Double Room, Multiple Beds

Basic Double Room, Multiple Beds

Basic Double Room, Multiple Beds

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Hairdryer
Eco-friendly toiletries
Private bathroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Bed

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About the area

Charleston

Charleston Tower Hotel puts you in the heart of Charleston, steps from Clay Center for the Arts and Sciences and within a 15-minute stroll of Charleston Town Center. Highlights at this hotel include a complimentary breakfast and free self-parking. .Enjoy the gym and seasonal outdoor swimming pool. Additionally, you'll find free Wi-Fi in public areas, a business centre and a 24-hour front desk. .Sights within a 20-minute walk of this Downtown Charleston hotel include Haddad Riverfront Park and Charleston Coliseum & Convention Center.

What's nearby

  • Clay Center for the Arts and Sciences - 3 min walk - 0.3 km
  • Charleston Town Center - 9 min walk - 0.8 km
  • Haddad Riverfront Park - 9 min walk - 0.8 km
  • Charleston Coliseum & Convention Center - 14 min walk - 1.2 km
  • West Virginia State Capitol Building - 2 min drive - 2.8 km

Getting around

  • Charleston Station - 12 min walk
  • Charleston, WV (CRW-Yeager) - 7 min drive

Restaurants

  • ‪Fife Street Brewing - ‬7 min walk
  • ‪First Watch - ‬9 min walk
  • ‪Lee Street Lounge - ‬4 min walk
  • ‪Black Sheep Burrito and Brews - ‬9 min walk
  • ‪Chow Thai - ‬2 min walk

About this property

Charleston Tower Hotel

Hotel with free breakfast, steps from Clay Center for the Arts and Sciences
Charleston Tower Hotel offers its guests a fitness centre and a seasonal outdoor pool. WiFi is free in public spaces. You'll find a business centre on site. Free breakfast is served daily. The business-friendly Charleston Tower Hotel also features a vending machine, a front desk safe, and a lift. Free self parking is available.

This Charleston hotel is smoke free.

  • 1 building
  • 136 guestrooms or units
  • 9 levels
  • Continental breakfast (free)
  • Business facilities
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Lift
  • No smoking on site
Charleston Tower Hotel offers 136 air-conditioned accommodations with free newspapers and coffee/tea makers. Each accommodation is individually furnished. LED televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desks and desk chairs, as well as telephones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided on a daily basis.

Languages

English

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Quality Inn & Suites Charleston - Civic Center

  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
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The price is AU$147
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • Mini-fridge
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per stay.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per stay (for stays between 31 December and 01 January)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 0.00 per stay (rates may vary)
  • Rollaway bed fee: USD 15.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Masks are required at the property for guests who have not received COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover and JCB International. Cash is not accepted. 
    For guests' safety, the property includes a smoke detector in all accommodation. Masks are required in public areas for unvaccinated guests.

We should mention

  • The seasonal pool will open in May and close in August.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Capitol Charleston
Charleston Capitol
Charleston Capitol Hotel
Best Western Charleston
Charleston Capitol Hotel
Charleston Tower Hotel Hotel
Ramada by Wyndham Charleston
Charleston Tower Hotel Charleston
Charleston Tower Hotel Hotel Charleston

Frequently asked questions

Is parking available at Charleston Tower Hotel?

Yep, Charleston Tower Hotel has a free self car park.

How much does it cost to stay at Charleston Tower Hotel?

As of 16 June 2025, prices found for a 1-night stay for 2 adults at Charleston Tower Hotel on 17 June 2025 start from AU$142.83, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Charleston Tower Hotel have a pool?

Charleston Tower Hotel has a seasonal outdoor pool. The pool is open from May to August.

Does Charleston Tower Hotel serve breakfast?

Sure does, complimentary continental breakfast is on offer on weekdays from 6:00 AM to 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at Charleston Tower Hotel?

No, Charleston Tower Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Charleston Tower Hotel?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Charleston Tower Hotel?

No, only service animals are allowed.

Charleston Tower Hotel Reviews

Reviews

6.6
Rating 10 - Excellent. 225 out of 1004 reviews
Rating 8 - Good. 258 out of 1004 reviews
Rating 6 - Okay. 195 out of 1004 reviews
Rating 4 - Poor. 173 out of 1004 reviews
Rating 2 - Terrible. 153 out of 1004 reviews

6.8/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

6.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Serena

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff were amazing
Stayed 1 night in Mar 2025

8/10 Good

Madelynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Stavan

Liked: Cleanliness, staff & service, property conditions & facilities
Good service
Stayed 1 night in Mar 2025

6/10 Okay

DONOVAN, Aspen

Well its current name isn't Charleston Tower, it's Best Western. Currently no gym, no pool, no ice, and only one elevator works. Breakfast apparently included, if you walk to a different hotel. Room is clean, and superficially updated, but it's clear corners were cut wherever possible. It's remodel but a rather superficial and at times sloppy one. Just kind a weird, to be honest. Doesn't seem like anyone is actually staying here, given the 8 cars in the parking lot.
Stayed 1 night in Mar 2025

10/10 Excellent

Kate

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean
Stayed 1 night in Mar 2025

10/10 Excellent

Annie

Stayed 1 night in Mar 2025

10/10 Excellent

steven

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

Robert

Stayed 1 night in Mar 2025

10/10 Excellent

TAMMY

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Nichole

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I believe the property is still fixing up the hotel as it was formally Best Westrrn…still need to work on the elevator because it looked condemned…there was homeless people outside the hotel and they need to work on security on controlling how they let the homeless people come up to the door…felt a little unsafe…the room was nice and the customer arrive was good
Stayed 2 nights in Mar 2025

6/10 Okay

PATRICK

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2025

8/10 Good

Teresa

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Mark

Disliked: Staff & service, property conditions & facilities

Lower your expectations

Hotel was hard to find as Hotels.com lists it as the Charleston Tower, but the signage says Best Western. Went around in circles trying to find it. Hotel definitely shows its age and lack of building maintenance. Breakfast offered was one of the poorest we've encountered.
Stayed 1 night in Mar 2025

10/10 Excellent

Sharon L

Travelled with family
Liked: Cleanliness, staff & service, amenities
Hotel is dated and being worked on. The staff is amazing, Ms. Lawade is one of those people that not only took care of a mix up in reservation but made sure everything was good with our stay. She deserves 5 stars! The room was quiet very clean and the bed was comfortable. Enjoy your stay here.
Stayed 2 nights in Mar 2025

10/10 Excellent

Jessica

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice quick overnight stay.

Stayed one overnight. Staff was very friendly and accommodating. Breakfast was fresh.
Stayed 1 night in Mar 2025

10/10 Excellent

Amelia

Stayed 1 night in Feb 2025

4/10 Poor

ronnie

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Patti

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Aubrey

Disliked: Property conditions & facilities
Construction work in lobby, odor in hallways, only 1 elevator working, and had to go next door for breakfast
Stayed 1 night in Nov 2024

10/10 Excellent

Bailey

Liked: Cleanliness, staff & service
The staff were super polite and rooms were so clean
Stayed 1 night in Nov 2024

10/10 Excellent

CYNTHIA, APOPKA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was kind, considerate and very helpful
Stayed 1 night in Nov 2024

10/10 Excellent

CYNTHIA, APOPKA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of the staff were patient, kind and helpful
Stayed 1 night in Oct 2024

4/10 Poor

Jacqueline

Stayed 1 night in Sep 2024

2/10 Terrible

Heidi

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do you like ants crawling all over you? Then you'll love this infested hotel. Ants were all over my stuff in not just one but two different rooms (after room two I was DONE.) which considering I brought food with me is an absolute deal breaker. Now not only do I have to throw out all that food, I also was told I can't get a refund because I had technically stayed tonight (no, I came back to find ants all over and packed up at 1am. I'm still finding them crawling out of my stuff even at my new hotel.) Honestly the whole place looked like the kind of place you go to lay low while running from the cops (but they were still charging $100/night?!) - sinks that didn't drain, sketchy parking lot and surrounding area, doors and furniture that were more patch than original. At least I didn't get trapped in the one working elevator - the one with half the buttons taped over.
Stayed 3 nights in Oct 2024

10/10 Excellent

Herbert

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Everything was excellent except the parking lot which had dead trees, weeds in walkways and uncut grass. For very little money, you make a much better first impression.
Stayed 1 night in Sep 2024