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Charleston Tower Hotel

2.5 star property
Hotel with free breakfast, steps from Clay Center for the Arts and Sciences

Photo gallery for Charleston Tower Hotel

Restful retreat with a large bed, bedside tables, and a window with curtains.
Relax in this inviting room featuring a large bed, desk with flat-screen TV, and a coffee maker.
Two single beds with white linens, a nightstand, and a window with a curtain.
Bathroom features a bathtub, toilet, and vanity area with a shower curtain and towel rack.
Welcome to our reception area, where friendly staff are available to assist with your stay. Enjoy a comfortable seating area with a couch and coffee table.

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
1000 Washington St E, Charleston, WV, 25301
  • Clay Center for the Arts and Sciences
    ‪3 min walk‬
  • Charleston Town Center
    ‪9 min walk‬
  • Charleston Coliseum & Convention Center
    ‪14 min walk‬
  • Charleston, WV (CRW-Yeager)
    ‪5 min drive‬

Room options

View all photos for Basic Single Room, 1 King Bed, Roll-in Shower

Individually furnished, desk, laptop workspace, iron/ironing board

Basic Single Room, 1 King Bed, Roll-in Shower

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Hairdryer
Shower/bath combination
Eco-friendly toiletries
  • Sleeps 3
  • 1 King Bed

View all photos for Single Room, 1 King Bed

Individually furnished, desk, laptop workspace, iron/ironing board

Single Room, 1 King Bed

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Hairdryer
Shower/bath combination
Eco-friendly toiletries
  • Sleeps 3
  • 1 King Bed

View all photos for Basic Double Room, Multiple Beds

Basic Double Room, Multiple Beds

Basic Double Room, Multiple Beds

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Hairdryer
Shower/bath combination
Eco-friendly toiletries
  • Sleeps 5
  • 2 Queen Beds and 1 Double Bed

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About the area

Charleston

Charleston Tower Hotel puts you in the heart of Charleston, steps from Clay Center for the Arts and Sciences and within a 15-minute stroll of Charleston Town Center. Highlights at this hotel include a complimentary breakfast and free self-parking. .Enjoy the gym and seasonal outdoor swimming pool. Additionally, you'll find free Wi-Fi in public areas, a business centre and a 24-hour front desk. .Sights within a 20-minute walk of this Downtown Charleston hotel include Haddad Riverfront Park and Charleston Coliseum & Convention Center.

What's nearby

  • Clay Center for the Arts and Sciences - 3 min walk - 0.3 km
  • Charleston Town Center - 9 min walk - 0.8 km
  • Charleston Coliseum & Convention Center - 14 min walk - 1.2 km
  • West Virginia State Capitol Building - 2 min drive - 2.8 km
  • University of Charleston - 4 min drive - 3.8 km

Getting around

  • Charleston Station - 12 min walk
  • Charleston, WV (CRW-Yeager) - 7 min drive

Restaurants

  • ‪Fife Street Brewing - ‬7 min walk
  • ‪First Watch - ‬9 min walk
  • ‪Lee Street Lounge - ‬4 min walk
  • ‪Black Sheep Burrito and Brews - ‬9 min walk
  • ‪Chow Thai - ‬2 min walk

About this property

Charleston Tower Hotel

Hotel with free breakfast, steps from Clay Center for the Arts and Sciences
Charleston Tower Hotel offers its guests a fitness centre and a seasonal outdoor pool. WiFi is free in public spaces. You'll find a business centre on site. Free breakfast is served daily. The business-friendly Charleston Tower Hotel also features a vending machine, a front desk safe, and a lift. Free self parking is available.

This Charleston hotel is smoke free.

  • 1 building
  • 136 guestrooms or units
  • 9 levels
  • Continental breakfast (free)
  • Business facilities
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Lift
  • No smoking on site
Charleston Tower Hotel offers 136 air-conditioned accommodations with free newspapers and coffee/tea makers. Each accommodation is individually furnished. LED televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desks and desk chairs, as well as telephones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided on a daily basis.

Languages

English

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  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
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The price is AU$148
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Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • Mini-fridge
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per stay.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per stay (for stays between 31 December and 01 January)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 0.00 per stay (rates may vary)
  • Rollaway bed fee: USD 15.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Masks are required at the property for guests who have not received COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover and JCB International. Cash is not accepted. 
    For guests' safety, the property includes a smoke detector in all accommodation. Masks are required in public areas for unvaccinated guests.

We should mention

  • The seasonal pool will open in May and close in August.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Capitol Charleston
Charleston Capitol
Charleston Capitol Hotel
Best Western Charleston
Charleston Capitol Hotel
Charleston Tower Hotel Hotel
Ramada by Wyndham Charleston
Charleston Tower Hotel Charleston
Charleston Tower Hotel Hotel Charleston

Frequently asked questions

Is parking available at Charleston Tower Hotel?

Yep, Charleston Tower Hotel has a free self car park.

Does Charleston Tower Hotel have a pool?

Charleston Tower Hotel has a seasonal outdoor pool. The pool is open from May to August.

Does Charleston Tower Hotel serve breakfast?

Sure does, complimentary continental breakfast is on offer on weekdays from 6:00 AM to 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at Charleston Tower Hotel?

No, Charleston Tower Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Charleston Tower Hotel?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Charleston Tower Hotel?

No, only service animals are allowed.

Charleston Tower Hotel Reviews

Reviews

6.6
Rating 10 - Excellent. 227 out of 1000 reviews
Rating 8 - Good. 256 out of 1000 reviews
Rating 6 - Okay. 195 out of 1000 reviews
Rating 4 - Poor. 168 out of 1000 reviews
Rating 2 - Terrible. 154 out of 1000 reviews

6.8/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

6.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Matthew

Liked: Cleanliness, property conditions & facilities, room comfort
The only thing that upset.me was the fact that i had to pay $100 deposit that i wasnt aware of. It was never mentioned by the ad or by hotels.com. i wouldnt have stayed there!!
Stayed 1 night in Apr 2025

8/10 Good

Harmon

Stayed 1 night in Apr 2025

8/10 Good

Anand

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
alright. I was there myself as a transit person. It was ok. Staff were friendly and helpful.
Stayed 2 nights in Mar 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-In staff were all excellent; very friendly and personable. Lobby area was clean and presentable. My room was very clean and comfortable. Housekeeping was attentive and friendly. My only negative was the condition of the elevator. It functions, but could use a refresh. I was somewhat disappointed that the continental breakfast was moved to the neighboring hotel. The other time I stayed here the breakfast was in this hotel and it was much nicer than next door. Not a big deal. I really like the location as I can walk to restaurants downtown. I would recommend this hotel to friends (but I would warn them about the elevator lol).
Stayed 4 nights in Apr 2025

10/10 Excellent

Roxane

Stayed 1 night in Apr 2025

2/10 Terrible

Leonard

Stayed 1 night in Apr 2025

4/10 Poor

Kenneth

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay away

The bathroom door wouldn’t close, they were renovating an elevator and the other elevator was awful. The vending machines didn’t work so we couldn’t get any drinking water. The ice machine didn’t work. The breakfast that we were supposed to have access to at the hotel next door was completely void of food an hour before it was supposed to be over. The staff seemed friendly enough, but the hotel should be closed until the renovations are complete. And on more than just the elevator.
This is the “good” elevator
We took the stairs. This was just scary.
Stayed 1 night in Mar 2025

4/10 Poor

Stefan

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The first room I got the fire alarm in the room was chirping and just needed a battery. I asked and she moved me to a different room. The next room, the toilet didn’t work and wouldn’t flush. The best part was the bed and it being comfortable or I was just tired and any bed would have done the job.
Stayed 1 night in Mar 2025

10/10 Excellent

Joseph

Stayed 1 night in Mar 2025

10/10 Excellent

Daniel

Stayed 1 night in Mar 2025

4/10 Poor

Jenny

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Bailey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Gary

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Serena

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff were amazing
Stayed 1 night in Mar 2025

8/10 Good

Madelynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Stavan

Liked: Cleanliness, staff & service, property conditions & facilities
Good service
Stayed 1 night in Mar 2025

6/10 Okay

DONOVAN, Aspen

Well its current name isn't Charleston Tower, it's Best Western. Currently no gym, no pool, no ice, and only one elevator works. Breakfast apparently included, if you walk to a different hotel. Room is clean, and superficially updated, but it's clear corners were cut wherever possible. It's remodel but a rather superficial and at times sloppy one. Just kind a weird, to be honest. Doesn't seem like anyone is actually staying here, given the 8 cars in the parking lot.
Stayed 1 night in Mar 2025

10/10 Excellent

Kate

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean
Stayed 1 night in Mar 2025

10/10 Excellent

Annie

Stayed 1 night in Mar 2025

10/10 Excellent

steven

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

Robert

Stayed 1 night in Mar 2025

10/10 Excellent

TAMMY

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Nichole

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I believe the property is still fixing up the hotel as it was formally Best Westrrn…still need to work on the elevator because it looked condemned…there was homeless people outside the hotel and they need to work on security on controlling how they let the homeless people come up to the door…felt a little unsafe…the room was nice and the customer arrive was good
Stayed 2 nights in Mar 2025

6/10 Okay

PATRICK

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2025

8/10 Good

Teresa

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2025