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Best Western Charleston Inn

2.5 star property

Photo gallery for Best Western Charleston Inn

Lobby
Free daily buffet breakfast
Standard Room, 2 Queen Beds, Refrigerator & Microwave, Pool View
BBQ/picnic Area
Business centre

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
The current price is AU$205
includes taxes & fees
5 Apr - 6 Apr

Explore the area

View map
1540 Savannah Hwy, Charleston, SC, 29407-7845
  • Place, Citadel Mall
    ‪3 min drive‬
  • Place, West Ashley Shoppes Shopping Center
    ‪3 min drive‬
  • Place, Westwood Plaza Shopping Center
    ‪4 min drive‬
  • Airport, Charleston, SC (CHS-Charleston Intl.)
    ‪12 min drive‬

Room options

View all photos for 1 King Bed, Non-Smoking, Pool View

Pillow-top beds, in-room safe, blackout curtains, iron/ironing board

1 King Bed, Non-Smoking, Pool View

  • Sleeps 2

View all photos for 2 Queen Beds

Pillow-top beds, in-room safe, blackout curtains, iron/ironing board

2 Queen Beds

  • Sleeps 4

View all photos for 1 King Bed - Non-Smoking, Full Breakfast

Pillow-top beds, in-room safe, blackout curtains, iron/ironing board

1 King Bed - Non-Smoking, Full Breakfast

  • Sleeps 2

View all photos for 2 Double Beds - Non-Smoking,, Full Breakfast

Bathroom

2 Double Beds - Non-Smoking,, Full Breakfast

  • Sleeps 4

View all photos for 2 Queen Beds - Non-smoking, Full Breakfast

Dining

2 Queen Beds - Non-smoking, Full Breakfast

  • Sleeps 4

View all photos for Double Standard

Pillow-top beds, in-room safe, blackout curtains, iron/ironing board

Double Standard

  • Sleeps 2

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(41 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, Pool View

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Pool View

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Pool View

7.0 out of 10
Good
(7 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Pillow-top beds, in-room safe, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave, Pool View

Standard Room, 1 King Bed, Refrigerator & Microwave, Pool View

Standard Room, 1 King Bed, Refrigerator & Microwave, Pool View

7.8 out of 10
Good
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, Pool View

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Pool View

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Pool View

8.0 out of 10
Very good
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave, Pool View

Standard Room, 1 King Bed, Refrigerator & Microwave, Pool View

Standard Room, 1 King Bed, Refrigerator & Microwave, Pool View

7.4 out of 10
Good
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

8.0 out of 10
Very good
(10 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for King Room with Pool View

Exterior

King Room with Pool View

  • Sleeps 2

View all photos for 1 King Bed, Accessible with Roll-in Shower, Non Smoking

Pillow-top beds, in-room safe, blackout curtains, iron/ironing board

1 King Bed, Accessible with Roll-in Shower, Non Smoking

  • Sleeps 2

View all photos for Guestroom

Pillow-top beds, in-room safe, blackout curtains, iron/ironing board

Guestroom

  • Sleeps 2

Queen Room with Two Queen Beds with Pool View

  • Sleeps 4

View all photos for Standard

Pillow-top beds, in-room safe, blackout curtains, iron/ironing board

Standard

  • Sleeps 2

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About the area

Charleston

At Best Western Charleston Inn you'll be 3.2 km (2 mi) from Citadel Mall and 3.7 km (2.3 mi) from West Ashley Greenway. Highlights at this hotel include free buffet breakfast, an outdoor swimming pool and free self-parking. .This pet-friendly hotel offers free WiFi in public areas, a business centre and concierge services. Other amenities include a 24-hour business centre and laundry facilities. Each morning free breakfast is served. There's also extended parking, along with the convenience of a cruise terminal shuttle. .Attractions within a 10-minute drive of this West Ashley hotel include Medical University of South Carolina and College of Charleston.

What's nearby

  • Citadel Mall - 3 min drive - 3.0 km
  • West Ashley Shoppes Shopping Center - 3 min drive - 3.0 km
  • Ashley Oaks Plaza Shopping Center - 3 min drive - 2.1 km
  • Westwood Plaza Shopping Center - 4 min drive - 2.7 km
  • College of Charleston - 8 min drive - 7.7 km

Getting around

  • Charleston Station - 16 min drive
  • Charleston, SC (CHS-Charleston Intl.) - 16 min drive

Restaurants

  • ‪Circle K - ‬19 min walk
  • ‪Jersey Mike's - ‬19 min walk
  • ‪Home Team BBQ - ‬4 min drive
  • ‪Chick-fil-A on Savannah Highway - ‬6 min walk
  • ‪Starbucks - ‬20 min walk

About this property

Best Western Charleston Inn

A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business centre on site. Free breakfast is available daily. An outdoor pool, a terrace, and a vending machine are also featured at Best Western Charleston Inn. Free self parking is available.

This Charleston hotel is smoke free.

  • 87 guestrooms or units
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Outdoor picnic space
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • No smoking on site
Best Western Charleston Inn offers 87 accommodations, which are accessible via exterior corridors and feature a safe and coffee/tea makers. Beds feature pillowtop mattresses. LED televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Cruise terminal shuttle (surcharge)
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Extended parking on site (USD 50 per stay)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping on request
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 7 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the cruise terminal (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per accommodation, per night
  • Only dogs and cats are allowed
  • Weight limit: 80 lb per pet
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 2.28 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Extended parking fee: USD 50 per stay
  • Pet fee: USD 30 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 40 mi (64 km) of the property will not be allowed to check in
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Eurocard and debit cards. Cash is not accepted. Only bookings from non-local guests are accepted. Guests whose residence is within 40 mi (64 km) of the property will not be allowed to check in. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher and a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • Up to 3 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western Sweetgrass
Best Western Sweetgrass Charleston
Best Western Sweetgrass Inn
Best Western Sweetgrass Inn Charleston
Sweetgrass Inn
Best Western Charleston
Best Western Sweetgrass Hotel Charleston
Charleston Best Western
Best Charleston Charleston
Best Western Charleston Inn Hotel
Best Western Charleston Inn Charleston
Best Western Charleston Inn Hotel Charleston

Frequently asked questions

Is parking available at Best Western Charleston Inn?

Yep, Best Western Charleston Inn has a free self car park and free RV/bus/truck parking.

How much does it cost to stay at Best Western Charleston Inn?

As of 4 Apr 2026, prices found for a 1-night stay for 2 adults at Best Western Charleston Inn on 5 Apr 2026 start from AU$205, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Best Western Charleston Inn?

The closest beach to Best Western Charleston Inn is Front Beach (23.8 km).

Does Best Western Charleston Inn have a pool?

Best Western Charleston Inn has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

Is Best Western Charleston Inn family-friendly?

You bet! With amenities such as laundry facilities and a picnic area, as well as free infant beds in the guestrooms, it's no surprise that Best Western Charleston Inn is a hit with families.

Does Best Western Charleston Inn serve breakfast?

Yep, our visitors highly rate the free buffet breakfast here! Available daily, this is the perfect spot to fuel up for a day of adventure.

Is there a free airport shuttle available at Best Western Charleston Inn?

No, Best Western Charleston Inn does not offer an airport shuttle service.

What time are check-in & check-out at Best Western Charleston Inn?

Check-in begins at 3 PM. Check-out time is 11:00 AM.

Best Western Charleston Inn Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 469 out of 1002 reviews
Rating 8 - Good. 263 out of 1002 reviews
Rating 6 - Okay. 133 out of 1002 reviews
Rating 4 - Poor. 73 out of 1002 reviews
Rating 2 - Terrible. 64 out of 1002 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Stephanie

Stayed 1 night in Dec 2025

2/10 Terrible

stacy

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
one the hotel room card was never available, the staff had to let me in everyday, next i found bugs in the bed and in the hotel room i was bitten many times- i went ahead and left the hotel early from my stay. it was nasty and the hotel staff was incompetent, i will never stay at this hotel again and suggest the health board visit this hotel.
Stayed 4 nights in Dec 2025

8/10 Good

Lian

Stayed 1 night in Dec 2025

10/10 Excellent

Timothy

Stayed 1 night in Dec 2025

10/10 Excellent

Kenneth

Stayed 1 night in Dec 2025

10/10 Excellent

Joshua

Travelled with family
Liked: Cleanliness, staff & service, amenities
Stayed one night everthing was good
Stayed 1 night in Dec 2025

10/10 Excellent

Ronald

Stayed 1 night in Dec 2025

8/10 Good

Manuel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I needed to change rooms because of limited mobility and no elevator. The lady at the desk was very helpful. The room had a slight odor like it had been a smoking room n the past, but was not unbearable. Overall very satisfied and will consider staying there again.
Stayed 1 night in Dec 2025

6/10 Okay

Kaitlyn

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Staff was great but the hotel was nothing like it was advertised.
Stayed 3 nights in Nov 2025

10/10 Excellent

sean

Stayed 1 night in Dec 2025

10/10 Excellent

Jill S, Hillsboro

Stayed 2 nights in Dec 2025

6/10 Okay

felicia

Liked: Staff & service
very basic, room dark and dingy
Stayed 1 night in Dec 2025

10/10 Excellent

Wilden

Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Check in clerk was great.
Stayed 1 night in Dec 2025

10/10 Excellent

steven

Stayed 1 night in Nov 2025

8/10 Good

Neil

Business traveller
Liked: Cleanliness
Staff was courteous and Hotel clean. Room was a little dated and gap under the door that light and insects could come through. Woke up to a couple load noises in the night. All in all it was a good value for my stay without any hassle. Breakfast was good too!
Stayed 1 night in Dec 2025

2/10 Terrible

Latif

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2025

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
This is an older building but I found it perfectly decent and comfortable during my two-day stay. It's an easy 10-15 drive to downtown Charleston and there are several places to eat and drink within walking distance of the hotel.
Stayed 2 nights in Nov 2025

4/10 Poor

Meg

Disliked: Staff & service
Stayed 2 nights in Nov 2025

4/10 Poor

Larry

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2025

6/10 Okay

Cecilia

Travelled with partner
Liked: Staff & service, amenities
The room we were given had dirty grout around the bathtub my husband somewhat cleaned. The refrigerator was missing the knob that monitors how cold it is. The furniture that held the refrigerator was water damaged to the point that the refrigerator and microwave leaned to one side. Two of the drawers could not be opened.
Stayed 3 nights in Nov 2025

6/10 Okay

Jackie

Stayed 3 nights in Nov 2025

4/10 Poor

Poline

Travelled with group
Disliked: Cleanliness, staff & service, amenities
We chose this hotel because it appeared very clean and well-maintained, and throughout our stay we were genuinely happy with the staff and the overall experience. Unfortunately, on the last day we found a dried cockroach on a towel. We called the front desk to have someone come take a look, but the response was unexpectedly rude. We were told it was “just a cockroach” and questioned about why anyone needed to check it. At checkout we spoke with the manager, Nikki, who was polite and apologized, but then asked what we wanted her to do about it. We made it clear we were not asking for a refund or discount – we were leaving and simply wanted management to be aware so it wouldn’t happen to another guest. Instead, we were told that since we booked through a third party, we already received a discount, which felt dismissive and unrelated to our concern. She said she would speak with her manager and call us back within an hour, but we never received a follow-up. We later contacted Expedia, who acknowledged that this is a serious issue and offered $25 in Expedia credit, which we can only use on a future booking. Ultimately, this ended up being one of the worst customer service experiences we’ve had from both Best Western and Expedia. The two stars are for the kind and hardworking staff members we interacted with throughout most of our stay, but the way this situation was handled was extremely disappointing.
Stayed 2 nights in Nov 2025

2/10 Terrible

Emilie

Travelled with family
Disliked: Cleanliness, staff & service, amenities
The staff is to say the least not helpful. Rooms did not feel clean.
Stayed 2 nights in Nov 2025

8/10 Good

Jerry

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Clean room, quiet Front desk staff very friendly Did not get chance to try free breakfast but was offered.
Stayed 1 night in Nov 2025

6/10 Okay

Russell

Travelled with partner
Disliked: Property conditions & facilities
Long check in process. Facilities and area outside of room looked sketchy, but the room itself was actually very nice. Small bathroom. Comfortable bed.
Stayed 1 night in Nov 2025