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Crowne Plaza Chaozhou Riverside by IHG

Property class: 3.5

Photo gallery for Crowne Plaza Chaozhou Riverside by IHG

A modern living room with a dining area, large windows offering a city view, and a cozy seating area.
A modern building with a reflective glass facade, a rooftop infinity pool with lounge chairs, and a clear sky.
A modern bathroom with a large bathtub, a round mirror, and a view of a cityscape.
A modern high-rise building with a glass facade, adjacent to a body of water and a bridge, surrounded by greenery and other buildings.
A modern lobby with a reception desk, seating area, and large windows.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Free Wi-Fi
  • Gym
  • Breakfast available
  • 24/7 front desk
The current price is AU$153
includes taxes & fees
8 Oct - 9 Oct

Explore the area

View map
North Area of Hanjiang River, Bridge East Part, Chaozhou, 521021
  • Place, Kaiyuan Temple
    ‪6 min walk‬
  • Place, Guangji Bridge
    ‪9 min walk‬
  • Place, Chaozhou Hanbi Building
    ‪3 min drive‬
  • Airport, Shantou (SWA-Jieyang Chaoshan Intl.)
    ‪23 min drive‬

Room options

View all photos for Suite, 1 King Bed (Ambassador)

A modern bathroom with a bathtub, a large mirror, and marble walls.

Suite, 1 King Bed (Ambassador)

  • River view
  • 88 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Guangji Bridge View)

A modern hotel room with a large window offering a city view, a sofa, a coffee table, a TV, and a bed.

Suite, 1 Bedroom (Guangji Bridge View)

  • River view
  • 88 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Club lounge access, River View

A modern hotel room with a large bed, a desk, and a view of the city.

Premium Room, 1 King Bed, Club lounge access, River View

  • River view
  • 49 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Guangji Bridge View)

A modern bathroom with a bathtub, a large mirror, and marble walls.

Standard Room, 1 King Bed (Guangji Bridge View)

  • River view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Standard Room (Upgraded)

  • 1 bedroom
  • Sleeps 1
  • 1 King Bed OR 2 Single Beds

View all photos for Premium Room, 1 King Bed, Mountain View

A modern bathroom with a bathtub, a large mirror, and marble walls.

Premium Room, 1 King Bed, Mountain View

  • Mountain view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, River View

A modern bathroom with a bathtub, a large mirror, and marble walls.

Standard Room, 1 King Bed, River View

  • River view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds, Mountain View

A modern bathroom with a bathtub, a large mirror, and marble walls.

Standard Room, 2 Single Beds, Mountain View

8.8 out of 10
Excellent
(3 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 2 Single Beds, River View

A modern bathroom with a bathtub, a large mirror, and marble walls.

Standard Room, 2 Single Beds, River View

  • River view
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Room

A hotel room with a wooden headboard, a bedside table with a phone and a notepad, and a suitcase.

Standard Room

  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 2 Double Beds

A modern bathroom with a bathtub, a large mirror, and marble walls.

Standard Room, 2 Double Beds

  • Sleeps 2
  • 2 Double Beds

About the area

Chaozhou

At Crowne Plaza Chaozhou Riverside by IHG you'll be within just a 10-minute stroll of Kaiyuan Temple and Guangji Bridge. Highlights at this hotel include an indoor swimming pool and in-room free WiFi. .Enjoy the gym and seasonal outdoor swimming pool. Plus you'll find a 24-hour front desk. Each morning buffet breakfast is served between 6:30 AM and 10:00 AM. .Sights within a 20-minute walk of this 3.5-property class Xiangqiao District hotel include Jao Tsung-I Petite Ecole and Huang Jilue Temple.

What's nearby

  • Kaiyuan Temple - 6 min walk - 0.6 km
  • Guangji Bridge - 9 min walk - 0.8 km
  • Huang Jilue Temple - 15 min walk - 1.3 km
  • Lighthouse of Buddha - 2 min drive - 2.1 km
  • Chaozhou Hanbi Building - 3 min drive - 1.7 km

Getting around

  • Shantou (SWA-Jieyang Chaoshan Intl.) - 42 min drive

Restaurants

  • ‪潮之锐记 - ‬13 min walk
  • ‪潮州古城美食府 - ‬9 min walk
  • ‪乐号 coffee自家烘焙 - ‬14 min walk
  • ‪鹏祥砂锅粥 - ‬7 min walk
  • ‪和记餐饮店 - ‬11 min walk

About this property

Crowne Plaza Chaozhou Riverside by IHG

Crowne Plaza Chaozhou Riverside by IHG offers its guests a seasonal outdoor pool, an indoor pool, and a fitness centre.

This 3.5-star Chaozhou hotel is smoke free.

  • 280 guestrooms or units
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • No smoking on site
Crowne Plaza Chaozhou Riverside by IHG offers 280 accommodations with complimentary bathrobes and complimentary slippers. This accommodation offers separate dining areas and includes dining tables. This Chaozhou hotel provides complimentary wireless Internet access.

Bathrooms include baths or showers with a rainfall showerhead, hairdryers and toothbrushes and toothpaste. Business-friendly amenities include desks and desk chairs.

Similar properties

A hotel lobby with a reception desk, seating area, and decorative elements.
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  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
4.9 out of 5, Exceptional, 6 reviews
The price is AU$88
includes taxes & fees
8 Oct - 9 Oct
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Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CNY 168 for adults and CNY 84 for children

Things to do

  • Gym
  • Indoor pool
  • Seasonal outdoor pool

Family friendly

  • Dining table
  • Indoor pool
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Separate in-room dining area

Conveniences

  • 24-hour front desk

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public bathroom

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Dining table
  • Separate dining area

More

  • Desk
  • Desk chair
  • Laptop workspace

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Crowne Plaza Chaozhou Riverside by IHG

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 420.0 per night.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 168 for adults and from CNY 84 for children
  • Rollaway bed fee: CNY 420.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • The seasonal pool will open on 20 April and close on 01 November.
  • Pets and service animals are not allowed on site.

Property class

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Crowne Plaza Chaozhou Riverside by IHG Hotel
Crowne Plaza Chaozhou Riverside an IHG Hotel
Crowne Plaza Chaozhou Riverside by IHG Chaozhou
Crowne Plaza Chaozhou Riverside by IHG Hotel Chaozhou

Frequently asked questions

What is the cancellation policy at Crowne Plaza Chaozhou Riverside by IHG?

Crowne Plaza Chaozhou Riverside by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Crowne Plaza Chaozhou Riverside by IHG?

As of 30 Sept 2026, prices found for a 1-night stay for 2 adults at Crowne Plaza Chaozhou Riverside by IHG on 8 Oct 2026 start from AU$153, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Crowne Plaza Chaozhou Riverside by IHG have a pool?

Crowne Plaza Chaozhou Riverside by IHG has a seasonal outdoor pool and an indoor pool. The pool is open from April 20 to November 01.

Does Crowne Plaza Chaozhou Riverside by IHG serve breakfast?

Yeah, buffet brekkie is on offer daily between 6:30 AM and 10:00 AM.

Is there a free airport shuttle available at Crowne Plaza Chaozhou Riverside by IHG?

No, Crowne Plaza Chaozhou Riverside by IHG does not offer an airport shuttle service.

What time are check-in & check-out at Crowne Plaza Chaozhou Riverside by IHG?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Crowne Plaza Chaozhou Riverside by IHG?

No, pets and service animals are not allowed.

Crowne Plaza Chaozhou Riverside by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 55 out of 75 reviews
Rating 8 - Good. 14 out of 75 reviews
Rating 6 - Okay. 4 out of 75 reviews
Rating 4 - Poor. 1 out of 75 reviews
Rating 2 - Terrible. 1 out of 75 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel location is a little away from the old town but its quieter.
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like this hotel cause is near attractions and walk able to park .
Stayed 1 night in Apr 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, good place, and service
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Buffet was excellent!
Stayed 4 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good! We didn’t get the breakfast. Would definitely try next time. Thank you
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really great views from the hotel. The rooms were clean and comfortable. Location was a little further out from shops or food. The hotel staff were very helpful and accomodation especially Vincent who helped us secure transportation for our next journey.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love breakfast buffet
Stayed 3 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent manager
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room and good view, breakfast buffet has a lot of choices and is only $10
Stayed 1 night in Mar 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
no free laundry
Stayed 3 nights in May 2026
Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
The hotel is alright but located so far from everything.
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very pleasant experience

Nice stay and river view next to the property. Spacious and clean room. The breakfast was awesome. We also paid extra for the dinner buffet and it was good value for money.
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Amenities
The hotel is very modern and nice. It is the first time I stay in a such good hotel in Chaozhou . I like the interior design and the furniture. The rooms are big, the lobby is very impressive, the location is wonderful !
Stayed 3 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

maybe we can use swimming pool next time?

①location! location! location! ②breakfast is perfect, fitness room is great, if would be perfect if the swimming pool is open.
Stayed 1 night in Dec 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location of the hotel was wrong on the website. It took us a while to walk to the location according to the "get direction" and only found out the actual location was miles away. We had to take another ride there. The hotel was really nice and all the staff was very helpful and friendly. The only down side was there were no restaurants or convenience stores nearby the hotel.
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I spent 2 hours to set up my WeChat Pay with assistance from Hotel staff who was very patient and helpful. Many thanks!!
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s very modern, and very tall. It’s literally the tallest thing around. Suitable for western travel - went on a business trip. It’s not necessarily walkable to anything useful - Chaoshan train station is a good 40m drive away.
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in Chaozhou. The room is new and large. Jennie from front desk is amazing. She is super nice and professional. We were be able to check in early and Jennie upgraded the room for us. The view is amazing! She also add our contact to recommend some location restaurants and information for us. 10 of 10 for her!
Stayed 1 night in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall I like the property very much. I would rate 4 out of 5. But the point loss was - the bathroom floor is sticky and also the toilet smells bad - would be great if it is cleaned properly.
Stayed 1 night in Apr 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was just so so, can be better. Staffs are friendly, view is good, room is clean. Only bad is walking back to my room, there’s this room with ppl smoking inside and their room is wide open, can’t stand the smell. I’ve requested to upgraded one of my room to the Guangji Bridge view and they really did reserved for me. Thumbs up. Had a small issue with the TV when checked in. TV not in working condition, had to call the technician up to resolve it, took 30-40 minutes. A little unhappy with it, as a 5 star hotel should not make such a silly mistake. They should ensure that before guest checked in everything should be working fine. Overall it’s a nice stay, still have room for improvement.
Night show for the bridge
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The brand says everything! We were not disappointed. We love the room for its size, on higher floors, the open view of the ancient city, the mattress is firm and very comfortable, the small sofa and office desk area are a plus! Shower is good, water press is good. Very modern design. We also enjoyed the restaurants, we tried everything from breakfast buffet, dinner buffet to the regular dinning, all with great view of the ancient bridge and the night light show was cherry on top!
Stayed 2 nights in May 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Some small issue

New hotel. Concierge Service was good. Room had strong sewage smell. Asked to be put air purifier in room which is better. But smell persists after removal of machine. Housekeeping knocked on door after 11pm to retrieve air purifier despite DND is on!
Stayed 3 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
潮州高级酒店，窗外景色全覆盖，下次来潮州一定还会进住。
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
整体都很好
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
職員非常友善，地理位置優越，行去廣濟橋約300米
Stayed 1 night in Nov 2025