The Westin Changsha

Photo gallery for The Westin Changsha

Lobby lounge
Lobby lounge
Exterior
Indoor pool, outdoor pool, pool loungers
Gym

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available
The current price is AU$144
includes taxes & fees
7 June - 8 June

Explore the area

View map
No.419, Shaoshan Middle Road, Yuhua District, Changsha, Hunan, 410007
  • Place, Helong Stadium
    ‪3 min drive‬
  • Place, Huangxing Walking Street
    ‪3 min drive‬
  • Place, Hunan University
    ‪5 min drive‬
  • Airport, Changsha (CSX-Huanghua Intl.)
    ‪19 min drive‬

Room options

Deluxe King Size Room

  • Sleeps 2
  • Free Wi-Fi

Deluxe 2-bed Room

  • Sleeps 2
  • Free Wi-Fi

Grand Deluxe King Size Room

  • Sleeps 2
  • Free Wi-Fi

Grand Deluxe Twin Size Room

  • Sleeps 2
  • Free Wi-Fi

Executive Suite

  • Sleeps 2
  • Free Wi-Fi

Premier Deluxe Suite

  • Sleeps 2
  • Free Wi-Fi

Executive King Room

  • Sleeps 2
  • Free Wi-Fi

Diplomatic Suite

  • Sleeps 2
  • Free Wi-Fi

Room, 1 King Bed, City View

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Room, 2 Double Beds, City View

  • Sleeps 2
  • 2 Double Beds
  • Free Wi-Fi

Room, 1 King Bed, City View

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Executive Room, 1 King Bed, Smoking

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Executive Room, 1 Double Bed, Smoking

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Junior Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Executive Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Traditional Room, 1 King Bed, City View

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Traditional Room, 2 Double Beds, City View

  • Sleeps 2
  • 2 Double Beds
  • Free Wi-Fi

Family Friendly Room

  • Sleeps 2
  • Free Wi-Fi

Family Friendly Room (Double Bed)

  • Sleeps 2
  • Free Wi-Fi

Superior King Size Room

  • Sleeps 2
  • Free Wi-Fi

Superior 2-bed Room

  • Sleeps 2
  • Free Wi-Fi

Premier King Size Room

  • Sleeps 2
  • Free Wi-Fi

Premier Twin Size Room

  • Sleeps 2
  • Free Wi-Fi

Presidential Suite

  • Sleeps 2
  • Free Wi-Fi

Kaaaaat Themed Family Room

  • Sleeps 3
  • Free Wi-Fi

Kaaaaat Themed Family Suite

  • Sleeps 4
  • Free Wi-Fi

Detective MacFox Immerse Theme Kids Room

  • Sleeps 3
  • Free Wi-Fi

Detective MacFox Immerse Theme Kids Suite

  • Sleeps 2
  • Free Wi-Fi

Executive Twin Room

  • Sleeps 2
  • Free Wi-Fi

Family-friendly Family Room

  • Sleeps 4
  • Free Wi-Fi

About the area

Changsha

The Westin Changsha places you in the heart of Changsha, connected to a shopping centre and 2.9 km (1.8 mi) from Helong Stadium. Highlights at this luxury hotel include 4 restaurants, an outdoor swimming pool and an indoor swimming pool. .The buffet restaurant, Elements Restaurant, is open for breakfast, brunch, lunch and dinner. Lobby Lounge is the hotel's own lobby lounge, serving drinks along with light fare. Enjoy the free kids' club, gym, sauna and pool loungers. A meeting room, a conference centre, and a 24-hour business centre are among the business amenities offered. Added amenities include free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. Buffet breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 10:30 AM. .Sights within a 10-minute drive of this 5-property class Yuhua District hotel include Jia Yi's Memorial Hall and Martyrs' Park.

What's nearby

  • Changsha Ferris Wheel - 3 min drive - 2.4 km
  • Helong Stadium - 3 min drive - 2.7 km
  • Huangxing Walking Street - 3 min drive - 2.8 km
  • May Day Square - 5 min drive - 4.7 km
  • Hunan University - 5 min drive - 4.7 km

Getting around

  • Changsha Railway Station - 14 min drive
  • Wanjiali Square Station - 19 min drive
  • Changsha (CSX-Huanghua Intl.) - 31 min drive

Restaurants

  • ‪Yun Kitchen - ‬18 min walk
  • ‪Executive Lounge - ‬18 min walk
  • ‪火宫殿 - ‬14 min walk
  • ‪Heytea - ‬13 min walk
  • ‪Luckin Coffee - ‬13 min walk

About this property

The Westin Changsha

The Westin Changsha offers its guests an indoor pool, an outdoor pool, a sauna, and a fitness centre. There are 4 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

A 24-hour business centre and a meeting room are available. A complimentary children's club, tour/ticket assistance, and a garden are also featured at the luxury The Westin Changsha.

Smoking is allowed in designated areas at this 5-star Changsha hotel.

  • 1 building
  • 408 guestrooms or units
  • 39 levels
  • 4 dining venues
  • Built in 2014
  • Kid's club (free)
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
The Westin Changsha offers 408 air-conditioned accommodations with minibars and a safe. Beds feature down duvets. 46-inch LCD televisions come with satellite channels. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include free newspapers and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; CNY 158 for adults and CNY 68 for children
  • 4 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Elements Restaurant
  • Kempi Deli
  • Kempinski Brewery
  • Lobby Lounge
  • Qi Shun Restaurant

Things to do

  • Billiards/pool table
  • Free children's club
  • Gym
  • Indoor pool
  • Outdoor pool
  • Sauna
  • TV in common areas

Family friendly

  • Children's toys
  • Free children's club
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre
  • Meeting room

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 39 floors
  • Ballroom
  • Banquet hall
  • Built in 2014
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 46-inch LCD TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime

Contactless check-in and check-out are available

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Westin Changsha

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 350.0 per day.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CNY 1000.00 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 158 for adults and from CNY 68 for children
  • Rollaway bed fee: CNY 350.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Kempinski Hotel Changsha

Kempinski Changsha

Kempinski Hotel Changsha Hotel

Kempinski Hotel Changsha Changsha

Kempinski Hotel Changsha Hotel Changsha

Frequently asked questions

What is the cancellation policy at The Westin Changsha?

The Westin Changsha offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Westin Changsha?

As of 12 May 2026, prices found for a 1-night stay for 2 adults at The Westin Changsha on 7 June 2026 start from AU$144, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Westin Changsha have a pool?

The Westin Changsha has an outdoor pool and an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What luxury perks are available at The Westin Changsha?

The Westin Changsha features an outdoor pool, an indoor pool and a sauna. All guestrooms come with deep soaking tubs and 24-hour room service.

What makes The Westin Changsha a romantic place to stay?

A lounge bar and 24-hour room service, as well as deep-soaking baths in the guestrooms, all help set the scene for a romantic weekend at The Westin Changsha.

Are there hot tubs in the rooms at The Westin Changsha?

No, but there are deep-soaking baths in the guestrooms.

Does The Westin Changsha serve breakfast?

Sure does, buffet brekkie is on offer weekdays between 6:30 AM and 10:00 AM and weekends from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at The Westin Changsha?

No, The Westin Changsha does not offer an airport shuttle service.

Is there a bar or restaurant at The Westin Changsha?

Yep, they've got a lounge bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at The Westin Changsha?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at The Westin Changsha?

No, pets and service animals are not allowed.

The Westin Changsha Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 25 out of 37 reviews
Rating 8 - Good. 9 out of 37 reviews
Rating 6 - Okay. 2 out of 37 reviews
Rating 4 - Poor. 1 out of 37 reviews
Rating 2 - Terrible. 0 out of 37 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

RAY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Manager @ frontdesk and the rest of the staff are very helpful in helping me to navigate around the place. Offered very useful tips
Stayed 4 nights in Oct 2024

10/10 Excellent

Samuel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

STEPHEN, HUNTINGTON

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel Dorothy the manager super helpful speaks English and Chinese perfect.All of the staff were very helpful.The buffet breakfast incredible.The buffet weekend lunch or dinner highly recommend.Housekeeping always kept the room neat and clean daily.Great local food around the neighborhood.
Stayed 3 nights in Mar 2024

10/10 Excellent

Ling

6/10 Okay

Yutang

Stayed 2 nights in Sep 2020

6/10 Okay

Yutang

Stayed 1 night in Sep 2020

10/10 Excellent

Sarabjit

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Definately suggested to all

Great place to stay. Will highly recommend.
Stayed 1 night in Dec 2019

10/10 Excellent

ISSACK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2019

10/10 Excellent

Tan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very happy with the front desk staff, they are very friendly and helpful
Stayed 1 night in Jun 2019

10/10 Excellent

Xinyi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2018

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

The hotel does not match its brand name

I chose this hotel because of its brand, but I was very disappointed. The worst of all was the air conditioning. It simply did not work, and the quilt was thick. The location is quite far away from downtown. It took 15 to 20 minutes to walk to the nearest subway station, and then six stops to go to the downtown. The restaurant that served Chinese food was terrible. When I walked in at around 19:30, there was not a single guest there. Only a table with several people who looked like working at the restaurant eating there. But I must say that the ladies at the front desk and the lobby were extremely helpful. So what went wrong was the top management, not the people working there.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2017

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Typical of the brand. Very high quality and reasonable price

8/10 Good

Shijia, Los angelas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

3 day stay

The hotel was OK as a 5 star. But the location rid really inconvenient

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
i loved my stay, they arranged a free update to 32 flloors. which was a great honor. we enjoyed also breakfast.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay! Recommended!

Very comfortable. The hotel design are good and details are well taken care of.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

New and Comfortable, Good Services

Hotel is great, but the restaurant does not have many chlives for local cuisines. Location is a bit far from the commercial areas and train stations and does not have underground station nearby.

10/10 Excellent

Emy, CA

Liked: Cleanliness, staff & service, property conditions & facilities

Nice hotel, staff was exceptional

We were very pleased with the hotel, especially the lobby staff. The buffet breakfast was quite nice selections and quality, except for the staff in their, some nice, but a few not too responsive, maybe language barrier. We stayed for a week, on some days, it was under staff. Next door there was a large construction project, at time's could be noisy. The room temp was centrally controlled, way too warm for comfort. We couldn't fall asleep the first night. They had to leave one window slightly opened to air out for us.

10/10 Excellent

David, Paris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

The Kempinski Changsha is a very good choice for the quality of the service. The staff were all very polite with a lot of attention to details. The bed room was huge with an wonderful bathroom. Breakfast with full choices between western and Asian I'll certainly stay again in this hotel any times I'm traveling to changsha

8/10 Good

WEN SHU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Lida

Stayed 2 nights in Jun 2022

8/10 Good

Yves

Liked: Cleanliness, property conditions & facilities, room comfort

Komfortables und sauberes Hotel

Wir blieben zwei Nächte in einer Executive Suite im Kempinski Changsha. Die Lage ist etwas abseits des Zentrums im Süden, aber immer noch gut. Es gibt einen Walmart und einige gute Restaurants in Gehdistanz. Gutes Frühstücksbuffet, sauber, Einrichtung im guten Zustand. Teilweise ist es etwas schwierig, mit den Angestellten in Englisch zu kommunizieren, aber der General Manager steht zur Verfügung und nimmt Wünsche auf. Personal ist ausreichend vorhanden, jedoch ist der Trainingsstand nicht bei allen top. Restaurants im Hotel und In-Room-Dining sind nicht empfehlenswert. Insgesamt hatten wir aber einen guten Aufenthalt und würden das Hotel empfehlen.
Stayed 2 nights in Jan 2020

10/10 Excellent

TOMOMI

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
良いです。
Stayed 5 nights in Nov 2019

10/10 Excellent

Hoi Ming

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
客房/酒店整潔
Stayed 1 night in May 2019