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Grand Hyatt Changsha

4.5 star property
Luxury hotel connected to a shopping centre in Changsha with 3 restaurants

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Photo gallery for Grand Hyatt Changsha

Indoor pool
Grand Executive Suite
Daily buffet breakfast (CNY 117 per person)
Interior detail
Grand Executive Suite | Bathroom
Reviews
8.8

Excellent

Popular amenities

  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • RestaurantRestaurantRestaurant
  • Room serviceRoom serviceRoom service
  • LaundryLaundryLaundry
  • HousekeepingHousekeepingHousekeeping

Check out the area

Map
No. 36 Middle Xiangjiang Road, Tianxin District, Changsha, Hunan, 410002
  • Popular LocationHelong Stadium3 min drive
  • Popular LocationWuyi Square3 min drive
  • Popular LocationHunan University4 min drive
  • AirportChangsha (CSX-Huanghua Intl.)30 min drive

Room options

View all photos for Grand Club River View Room (King)

Free minibar items, in-room safe, desk, blackout curtains

Grand Club River View Room (King)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Minibar (some free items)
LCD TV
Separate bedroom
Blackout curtains
Separate bath and shower
  • 50 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Deluxe King

Grand Deluxe King

Grand Deluxe King

Highlights

Separate sitting area
Soundproofed
Air conditioning
Minibar (some free items)
LCD TV
Separate bedroom
Blackout curtains
Separate bath and shower
  • 71 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Deluxe River View Room (King)

Grand Deluxe River View Room (King)

Grand Deluxe River View Room (King)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Minibar (some free items)
LCD TV
Blackout curtains
Separate bath and shower
Designer toiletries
  • 71 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room (King)

Free minibar items, in-room safe, desk, blackout curtains

Grand Room (King)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Minibar (some free items)
LCD TV
Blackout curtains
Separate bath and shower
Designer toiletries
  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Club Deluxe River View Room (King)

Grand Club Deluxe River View Room (King)

Grand Club Deluxe River View Room (King)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Minibar (some free items)
LCD TV
Separate bedroom
Blackout curtains
Separate bath and shower
  • 71 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room (Twin)

Free minibar items, in-room safe, desk, blackout curtains

Grand Room (Twin)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Minibar (some free items)
LCD TV
Blackout curtains
Separate bath and shower
Designer toiletries
  • 50 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Grand Suite River Room

LCD TV

Grand Suite River Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Minibar (some free items)
LCD TV
Separate bedroom
Blackout curtains
Separate bath and shower
  • 90 sq m
  • River view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Grand Superior River View Room (Twin)

Free minibar items, in-room safe, desk, blackout curtains

Grand Superior River View Room (Twin)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Minibar (some free items)
LCD TV
Blackout curtains
Separate bath and shower
Designer toiletries
  • 50 sq m
  • River view
  • Sleeps 3
  • 2 Single Beds

View all photos for Grand Superior River View Room (King)

Free minibar items, in-room safe, desk, blackout curtains

Grand Superior River View Room (King)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Minibar (some free items)
LCD TV
Blackout curtains
Separate bath and shower
Designer toiletries
  • 50 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite (King)

Free minibar items, in-room safe, desk, blackout curtains

Grand Suite (King)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Minibar (some free items)
LCD TV
Blackout curtains
Separate bath and shower
Designer toiletries
  • 90 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Executive Suite

Grand Executive Suite

Grand Executive Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Minibar (some free items)
LCD TV
Separate bedroom
Blackout curtains
Separate bath and shower
  • 135 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Grand River View Room (Twin)

Free minibar items, in-room safe, desk, blackout curtains

Grand River View Room (Twin)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Minibar (some free items)
LCD TV
Blackout curtains
Separate bath and shower
Designer toiletries
  • 50 sq m
  • River view
  • Sleeps 3
  • 2 Single Beds

View all photos for Grand Club Room (King)

Free minibar items, in-room safe, desk, blackout curtains

Grand Club Room (King)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Minibar (some free items)
LCD TV
Separate bedroom
Blackout curtains
Separate bath and shower
  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Club Room (Twin)

Free minibar items, in-room safe, desk, blackout curtains

Grand Club Room (Twin)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Minibar (some free items)
LCD TV
Separate bedroom
Blackout curtains
Separate bath and shower
  • 50 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Grand River View Room (King)

Free minibar items, in-room safe, desk, blackout curtains

Grand River View Room (King)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Minibar (some free items)
LCD TV
Blackout curtains
Separate bath and shower
Designer toiletries
  • 50 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Twin Room

Free minibar items, in-room safe, desk, blackout curtains

Grand Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Superior River-view Twin Room

Free minibar items, in-room safe, desk, blackout curtains

Superior River-view Twin Room

  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Room - River-View (Double bed)

Free minibar items, in-room safe, desk, blackout curtains

Deluxe Room - River-View (Double bed)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Grand Suite

Free minibar items, in-room safe, desk, blackout curtains

Grand Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Grand Club Twin Room

Free minibar items, in-room safe, desk, blackout curtains

Grand Club Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room (Double bed)

Free minibar items, in-room safe, desk, blackout curtains

Deluxe Room (Double bed)

  • Sleeps 2
  • 1 Queen Bed

View all photos for River-view Double Suite

Free minibar items, in-room safe, desk, blackout curtains

River-view Double Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Guestroom (Double bed)

Free minibar items, in-room safe, desk, blackout curtains

Guestroom (Double bed)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Guestroom (Double bed)

Free minibar items, in-room safe, desk, blackout curtains

Guestroom (Double bed)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Guestroom - River-View (Double bed)

Free minibar items, in-room safe, desk, blackout curtains

Guestroom - River-View (Double bed)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior River-view Queen Room

Free minibar items, in-room safe, desk, blackout curtains

Superior River-view Queen Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room - River-View (Double bed)

Free minibar items, in-room safe, desk, blackout curtains

Deluxe Room - River-View (Double bed)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Suite

Free minibar items, in-room safe, desk, blackout curtains

Executive Suite

  • Sleeps 2
  • 1 King Bed

View all photos for River-view Double Room

Free minibar items, in-room safe, desk, blackout curtains

River-view Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for River-view Twin Room

Free minibar items, in-room safe, desk, blackout curtains

River-view Twin Room

  • Sleeps 2
  • 2 Double Beds

View all photos for Prince Purple Themed Suite

Free minibar items, in-room safe, desk, blackout curtains

Prince Purple Themed Suite

  • Sleeps 2
  • 1 Queen Bed and 1 Single Bunk Bed

View all photos for Prince Themed Deluxe Room

Free minibar items, in-room safe, desk, blackout curtains

Prince Themed Deluxe Room

  • Sleeps 2
  • 1 Single Bunk Bed and 1 Queen Bed

Similar properties

Exterior
Hilton Changsha Riverside
Pool
Spa
Parking included
Free WiFi
4.9 out of 5, Exceptional, (12)
The price is AU$181
for 1 night
includes taxes & fees
26 May - 27 May
Hilton Changsha Riverside

About the area

Changsha

Grand Hyatt Changsha places you in the heart of Changsha, connected to a shopping centre and 0.9 km (0.5 mi) from Huangxing Walking Street. Highlights at this luxury hotel include 3 restaurants, an indoor swimming pool and free self-parking. .The restaurant, Grand Café, is open for breakfast, lunch and dinner. Enjoy the 24-hour gym and sauna. 37071 square feet (3444 square metres) of event facilities include 9 meeting rooms and conference space, and other business amenities include a business centre. Other amenities include free WiFi in public areas, a coffee shop/cafe and laundry facilities. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also the convenience of limited parking. .Places within a 30-minute walk of this 4.5-property class Tian Xin hotel include YuefangiD Mall and Jia Yi Former residence.

What's nearby

  • Helong Stadium - 3 min drive
  • Wuyi Square - 3 min drive
  • Hunan University - 4 min drive
  • Hunan Provincial Museum - 7 min drive
  • Mount Yuelu - 11 min drive

Getting around

  • Changsha Railway Station - 17 min drive
  • Wanjiali Square Station - 20 min drive
  • Changsha (CSX-Huanghua Intl.) - 31 min drive

Restaurants

  • 鹿回头酒楼 - 1 min walk
  • 老妈家庭厨房 - 2 min walk
  • 九子香辣蟹 - 1 min walk
  • 碧露轩 - 7 min walk
  • 惠群餐馆 - 2 min walk

About this property

Grand Hyatt Changsha

Luxury hotel connected to a shopping centre in Changsha with 3 restaurants
Grand Hyatt Changsha offers its guests an indoor pool, a sauna, and a 24-hour fitness centre. There are 3 restaurants on site, along with a coffee shop/cafΘ. Business amenities include a business centre and 9 meeting rooms.

WiFi is free in public spaces. Event space at this hotel measures 37071 square feet (3444 square metres) and includes conference space. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the luxury Grand Hyatt Changsha. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4.5-star Changsha hotel.

  • 354 guestrooms or units
  • 61 levels
  • 3 dining venues
  • 37071 sq ft of conference space
  • 3444 sq. m of conference space
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Coffee shop
Grand Hyatt Changsha offers 354 air-conditioned accommodations with minibars (stocked with some free items) and a safe. This accommodation offers separate sitting areas. LCD televisions come with satellite channels. Bathrooms include a separate bath and shower, slippers, designer toiletries and children's slippers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 117 per person
  • 3 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Grand Café
  • Su Yuan
  • Xiangjiang 36

Things to do

  • 24-hour gym
  • Indoor pool
  • Sauna

Family friendly

  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 37,071 square feet of conference space
  • 9 meeting rooms
  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rug in room
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 61 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Children's slippers
  • Designer toiletries
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels

Entertainment

  • LCD TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free minibar (limited items)
  • Local meal delivery service
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from May 19 2024 to May 21 2024 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 117 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa, Mastercard, American Express, Diners Club and Union Pay. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and outdoor lighting in all accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt) guidelines.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Grand Hyatt Changsha Hotel
Grand Hyatt Changsha Hotel
Grand Hyatt Changsha Changsha
Grand Hyatt Changsha Hotel Changsha

Frequently asked questions

What is the cancellation policy at Grand Hyatt Changsha?

Grand Hyatt Changsha offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Grand Hyatt Changsha?

As of 12 May 2024, prices found for a 1-night stay for 2 adults at Grand Hyatt Changsha on 20 May 2024 start from AU$261.66, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Grand Hyatt Changsha?

Yep, Grand Hyatt Changsha has a free self car park. Onsite parking is limited.

Does Grand Hyatt Changsha have a pool?

Grand Hyatt Changsha has an indoor pool. The swimming pool will be unavailable from May 19 2024 to May 21 2024 (dates subject to change).

What luxury perks are available at Grand Hyatt Changsha?

Grand Hyatt Changsha features an indoor pool, a sauna and 3 restaurants.

Is Grand Hyatt Changsha family-friendly?

You bet! With amenities like laundry facilities and an indoor pool, as well as children's slippers in the guestrooms, it's no surprise Grand Hyatt Changsha is a hit with families.

Does Grand Hyatt Changsha serve breakfast?

You bet, buffet brekkie is available daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Grand Hyatt Changsha?

No, Grand Hyatt Changsha does not offer an airport shuttle service.

Is there a bar or restaurant at Grand Hyatt Changsha?

Yep, Grand Hyatt Changsha has 3 restaurants.

What time are check-in & check-out at Grand Hyatt Changsha?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Grand Hyatt Changsha?

No, pets are not allowed.

Grand Hyatt Changsha Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 16 out of 26 reviews" "
Rating 8 - Good. 6 out of 26 reviews" "
Rating 6 - Okay. 1 out of 26 reviews" "
Rating 4 - Poor. 2 out of 26 reviews" "
Rating 2 - Terrible. 1 out of 26 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Roger

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All well
Stayed 4 nights in Jan 2024

10/10 Excellent

Roger

Business traveller
Liked: Amenities
All excellent as can be expected from a Hyatt hotel . Surrounding is nice area to walk around and everything is close to the hotel both restaurants as well as shopping malls.
Stayed 3 nights in Jan 2024

10/10 Excellent

Manuel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Hotel
Fantastic room. Service, location.
Stayed 3 nights in Dec 2023

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good and clean
Stayed 2 nights in Nov 2023

2/10 Terrible

Peifeng

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Terrible experience for spending $350 per night. The room I booked through Expedia has wrong description and photos and this hotel couldn’t do anything for their own mistakes. I ended up staying in a different types of room from the website description and photos Stay away!
Stayed 2 nights in Jul 2023

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and helpful. The room was clean and comfortable. The location is great, the staff is very friendly and
Stayed 6 nights in Dec 2019

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

4/10 Poor

Verified traveller

Disliked: Staff & service, room comfort
Grand Deluxe Room Discrepancy. Room was Cold.
Booked a Grand Deluxe room for 3 nights in early Apr'18. The room that was given doesn't come with curved floor-to-ceiling window with xiang river view as per their advertised photo. I was given a city view room instead. Have been to front desk to inquire and request for a room change but was told that was not the type of room I have booked. As I have booked a Grand Deluxe room but not a Standard room thus I'm very sure of the room type I have booked meets my expectation. After confirming room type I have booked was correct, I was told only single bed room comes with curved floor-to-ceiling window with river view, but not twin bed room. Since I have paid extra charges for additional bed thus I'm ok with single bed room for us (3 adults), but was again told all such rooms type were fully booked, and I need to pay extra to upgrade my room type. I find it ridiculous for me to pay extra for what the hotel failed to deliver the room type I have booked. Front desk has given me an impression that money is what they care for and no service at all. What is even more disappointing is that there is no heating at all in such a 5 stars hotel. There is no heating even after a few hours thus have resorted to turn off the air conditioning, sleeping in cold room. Location is good but overall it's not worth what we have paid for to enjoy such services and experiences. We will never stay in this hotel if we visit ChangSha again.