4/10 Poor
JULIE
Travelled with group
26 Sept 2025
Staff friendly, external facilities ok, could have looked more inviting, breakfast was good.
There are good room blocks and there are not so good room blocks which need revamping!
However, our room had several things wrong, no sink plug (difficult to have a wash!) toilet very loud when re-filling and took nearly 5 minutes to re-fill.
Net curtains didn't meet, so lack of privacy as straight out onto car park by window.
Considering how much the room was $, it was recommended by friends, we were very very disappointed. We have been on a road trip and this room was the dearest we paid! We have had absolute luxury for 1/2 the price in more upmarket resorts on our trip.
Lesson - look around and try everything before you unpack, as even though we were given option to swap rooms, it was too late in the evening and we were worn out from travelling. We were only staying 1 night.
The manager said we needed to contact Experian for some sort of refund, however Experian then said it was up to the hotel, ie going around in circles!
JULIE
Stayed 1 night in Sep 2025






















