NH Cartagena Urban Royal puts you in the heart of Cartagena, steps from Clock Tower and within a 15-minute stroll of Cartagena de Indias Convention Center. Highlights at this hotel include a restaurant, an outdoor swimming pool and a bar/lounge. .The restaurant, Restaurante, serves international cuisine and is open for lunch and dinner. Additionally, you'll find free Wi-Fi in public areas and laundry facilities. Buffet breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and noon. There's also the convenience of airport drop-off service. .Near this 3.5-property class Cartagena Walled City hotel, you'll find Bocagrande Beach.
What's nearby
Clock Tower - 1 min walk - 0.0 km
Cartagena de Indias Convention Center - 3 min walk - 0.3 km
Bolivar Square - 5 min walk - 0.4 km
Walls of Cartagena - 6 min walk - 0.6 km
Bocagrande Beach - 20 min walk - 1.7 km
Getting around
Cartagena (CTG-Rafael Núñez Intl.) - 16 min drive
Restaurants
San Valentín Restaurante Bar - 2 min walk
Restaurante Candé - 2 min walk
Mirador Café & Bar - 1 min walk
Starbucks - 2 min walk
Donde Fidel - 1 min walk
About this property
NH Cartagena Urban Royal
Hotel with a rooftop terrace, steps from Clock Tower
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A shuttle from the hotel to the airport (available 24 hours) is available for a fee. An outdoor pool, a rooftop terrace, and multilingual staff are also featured at NH Cartagena Urban Royal.
This 3.5-star Cartagena hotel is smoke free.
1 building
28 guestrooms or units
6 levels
Built in 2011
Terrace on the roof
Breakfast available (surcharge)
Self-service laundry
Front desk (24 hours)
Staff members are multilingual
Storage area for luggage
Front desk safe
Tour and ticket information
Concierge
Newspapers in lobby (free)
Lift
No smoking on site
Water dispenser
Bar or lounge
1 conference room
Dining venue
NH Cartagena Urban Royal offers 28 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. 42-inch LCD televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.
Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.
24-hour airport drop-off shuttle on request for a surcharge
Food and drink
Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to noon on weekends; COP 43,000 to 78,000 for adults and COP 25,000 to 38,000 for children
A bar/lounge
A restaurant
Restaurants on site
Restaurante
Things to do
Outdoor pool
Family friendly
In-room refrigerator
Laundry facilities
Outdoor pool
Conveniences
24-hour front desk
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk
Water dispenser
Guest services
Change of bedsheets (on request)
Change of towels on request
Concierge services
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Business services
Meeting room
Outdoors
Rooftop terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
Lift
Wheelchair accessible (may have limitations)
More
1 building
6 floors
At least 10% of profits reinvested in community and sustainability
At least 80% lighting from LEDs
At least 80% of food locally-sourced
Banquet hall
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Built in 2011
Comprehensive food waste policy
Comprehensive recycling policy
Double-glazed windows
Humane treatment of captive wild animals
Local artist showcase
Local culture and ecosystem education
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Reusable cups
Reusable tableware
Smoke-free property
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options
Water dispenser usage encouraged
Room amenities
Bedroom
Premium bedding
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower
Towels provided
Entertainment
42-inch LCD TV with cable channels
Food and drink
Minibar
Refrigerator
More
Air conditioning
Cleaning products are eco-friendly
Desk
Eco-friendly toiletries
Energy-saving switches in guestrooms
LED lighting
Phone
Recycling
Reusable coffee/tea filters
Safe
Water-efficient showers
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Access methods
Staffed front desk
Pets
Pets: COP 110000 per pet, per night
Only dogs and cats are allowed
Maximum 1 (weight limit: 55 lb per pet)
Service animals are exempt from fees.
Children and extra beds
Children are welcome.
Cots (infant beds) are not available.
Payment types
Important information
Fees
Guests will be asked to pay the following charges at the property:
You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for buffet breakfast: approximately COP 43000 to 78000 for adults and COP 25000 to 38000 for children
Airport shuttle fee: COP 87000 per vehicle (maximum occupancy 4)
Pet fee: COP 110000 per pet, per night
Service animals are exempt from fees
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy. A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in. Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. No on-site parking is available. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
We should mention
Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
Registered guests are the only ones allowed to be in guestrooms.
Property is also known as
Reloj Royal
Reloj Urban
Royal Reloj
Urban Royal Puerta Reloj
Urban Royal Puerta Reloj Cartagena
Urban Royal Puerta Reloj Hotel
Urban Royal Puerta Reloj Hotel Cartagena
NH Cartagena Urban Royal Hotel
Urban Royal Hotel
NH Cartagena Urban Royal
Urban Royal
NH Cartagena Urban Royal Hotel
NH Cartagena Urban Royal Cartagena
NH Cartagena Urban Royal Hotel Cartagena
Frequently asked questions
What is the cancellation policy at NH Cartagena Urban Royal?
NH Cartagena Urban Royal offers free cancellation on select room rates. Check out the cancellation policy for more info.
How much does it cost to stay at NH Cartagena Urban Royal?
As of 11 Sept 2025, prices found for a 1-night stay for 2 adults at NH Cartagena Urban Royal on 30 Sept 2025 start from AU$181.77, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Are there any beaches close to NH Cartagena Urban Royal?
Yep, NH Cartagena Urban Royal is a short 19-minute walk from Bocagrande Beach.
Fun beach activities include snorkelling and windsurfing.
Does NH Cartagena Urban Royal have a pool?
NH Cartagena Urban Royal has an outdoor pool.
What makes NH Cartagena Urban Royal a romantic place to stay?
A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at NH Cartagena Urban Royal.
Does NH Cartagena Urban Royal serve breakfast?
Yeah, buffet brekkie is offered on weekdays between 6:30 AM and 10:00 AM and weekends between 6:30 AM and noon.
Is there a free airport shuttle available at NH Cartagena Urban Royal?
No, but there's a shuttle from the hotel to the airport that runs 24 hours a day on request for a fee.
Is there a bar or restaurant at NH Cartagena Urban Royal?
Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?
What time are check-in & check-out at NH Cartagena Urban Royal?
Check-in begins at 3:00 PM. Check-out time is noon.
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