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Hotel Casa Castel

Property class: 3.5

Photo gallery for Hotel Casa Castel

A swimming pool with stone walls and hanging planters, surrounded by a building with a red facade.
A dining table set with white teapots, a teapot with a gold trim, a salt and pepper set, a fruit bowl with watermelon and melon, a glass of orange juice, and a white cup with gold trim.
A rooftop patio with a pergola, outdoor seating, and potted plants.
A spacious indoor area with a curved ceiling, a staircase, and a variety of tropical plants.
A building with a brick facade, a central entrance with a dark wooden door, and a circular window above the door.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room

Explore the area

View map
Calle 25a No. 21a - 72, Manga Av. De la asamblea, Cartagena, 130001
  • Place, Santa Cruz Marina
    ‪6 min walk‬
  • Place, Port of Cartagena
    ‪13 min walk‬
  • Place, Cartagena de Indias Cruise Terminal
    ‪17 min walk‬
  • Airport, Cartagena (CTG-Rafael Núñez Intl.)
    ‪18 min drive‬

Room options

View all photos for Superior Double Room, 1 King Bed

A bedroom with a bed, two bedside lamps, a ceiling fan, a wooden door, and a green armchair.

Superior Double Room, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

A hotel room with a bed, a desk, a chair, a TV, and a painting on the wall.

Standard Double Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About the area

Cartagena

Hotel Casa Castel places you steps from Technological University of Bolívar and within a short 5-minute stroll of Santa Cruz Marina. Highlights at this hotel include free cooked-to-order breakfast, an outdoor swimming pool and free self-parking. .This hotel offers free WiFi in public areas, a rooftop terrace and concierge services. Additionally, you'll find laundry facilities, a microwave in a common area and a fridge in a common area. Each morning free breakfast is served. There's also the convenience of limited parking. .Attractions within a 30-minute walk of this 3.5-property class Manga hotel include Port of Cartagena and Cartagena de Indias Convention Center.

What's nearby

  • Santa Cruz Marina - 6 min walk - 0.6 km
  • Port of Cartagena - 13 min walk - 1.1 km
  • Cartagena Fishing Club - 16 min walk - 1.3 km
  • Cartagena de Indias Cruise Terminal - 17 min walk - 1.5 km
  • Cartagena de Indias Convention Center - 5 min drive - 1.8 km

Getting around

  • Cartagena (CTG-Rafael Núñez Intl.) - 19 min drive

Restaurants

  • ‪Verona Pizza Bar Restaurant - ‬3 min walk
  • ‪Koi Koi Sushi - ‬7 min walk
  • ‪Sunset Frozen Cocktails - ‬7 min walk
  • ‪Cosechas - ‬8 min walk
  • ‪Restaurante Arabe Jr. Express - ‬9 min walk

About this property

Hotel Casa Castel

Free breakfast is served daily. Public spaces have free WiFi. An outdoor pool, a rooftop terrace, and tour/ticket assistance are also featured at Hotel Casa Castel. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Cartagena hotel.

  • 11 guestrooms or units
  • Cooked-to-order breakfast (free)
  • Terrace on the roof
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Garden
  • Smoking in designated areas
  • Microwave in a common area
  • Fridge in a common area
Hotel Casa Castel offers 11 air-conditioned accommodations with a safe and free toiletries. Flat-screen televisions come with cable channels.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

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  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • 24-hour pool access
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Shared refrigerator

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • No lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from 24 July 2026 to 30 June 2027 (dates subject to change).
The property is closed between 8 April and 9 April.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Pool access is available 24 hours a day.
  • Children may not be eligible for complimentary breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Castel Cartagena
Hotel Castel Cartagena
Hotel Castel Cartagena HMC
Hotel Castel HMC
Castel Cartagena HMC
Castel HMC
Hotel Casa Castel Hotel
Hotel Casa Castel Cartagena
Hotel Castel Cartagena by HMC
Hotel Casa Castel Hotel Cartagena

Frequently asked questions

Is parking available at Hotel Casa Castel?

Yep, Hotel Casa Castel has a free self car park. Onsite parking is limited.

Are there any beaches close to Hotel Casa Castel?

The closest beach to Hotel Casa Castel is Bocagrande Beach (3 km).

Does Hotel Casa Castel have a pool?

Hotel Casa Castel has an outdoor pool. The pool is open 24 hours.

Does Hotel Casa Castel serve breakfast?

You bet, free cooked-to-order breakfast is offered daily between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at Hotel Casa Castel?

No, Hotel Casa Castel does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Casa Castel?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Casa Castel?

No, pets are not allowed.

Hotel Casa Castel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 50 out of 102 reviews
Rating 8 - Good. 28 out of 102 reviews
Rating 6 - Okay. 10 out of 102 reviews
Rating 4 - Poor. 6 out of 102 reviews
Rating 2 - Terrible. 8 out of 102 reviews

9.0/10

Cleanliness

8.2/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen lugar para estar
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
I love the service, the room was nice and clean. Wife not so good. But is ok.
Stayed 1 night in Jan 2021
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No recomendable

Nunca abrieron la puerta nos quedamos hasta media noche, fue una experiencia muy triste, teníamos mucha ilusión de conocer Cartagena pero nos dejaron en la calle y cobraron 40 dólares de mi tarjeta, espero que no le pase a nadie esto.
Stayed 1 night in Jan 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pessoal muito respeitoso e amavel. Excelente cafe da manha. Boa localizacao em uma rua sem saida no bairro de manga. Bem perto da cidade murada e Castelo San Felipe
Stayed 5 nights in Dec 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Castel Manga Cartagena Colombia

Super clean hotel very nice employees well situated in the safer Manga area
Stayed 6 nights in Nov 2020
Verified review

10/10 Excellent

Liked: Cleanliness, amenities
I had a room with leaking shower and vanity. Also they were renovating the plumbing while I was there so I had a lots of interruptions. My score would have been higher because I loved the castle design. Check in was slow. Breakfast was good. Tv had plenty of channels. The pool was Devine. In a quieter location so it suited me. Bed was adequate. Restaurants close by.
Stayed 4 nights in Feb 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff were very nice
Stayed 1 night in Feb 2020
Verified review

2/10 Terrible

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

La atención al cliente debe mejorar

La atención del personal no es la adecuada, ya que la recepcionista no suele dar soluciones, no cumplieron con el traslado del aeropuerto que estaba contratado, no permitieron usar la piscina. No recomiendo usar el hotel
Stayed 1 night in Jan 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio, muy agradable el sitio y su ubicacion ideal. Recomendado!
Stayed 3 nights in Nov 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like their homemade breakfast and big room and big bed
Stayed 2 nights in Nov 2019
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort

artagena...:)

El hotel se encuentra en una buena zona lo que nos facilito tener fácil acceso, tiene instalaciones aceptables, el desayuno rico, lo malo es que la piscina estaba sucia y había muchos zancudos.
Stayed 2 nights in Nov 2019
Verified review

4/10 Poor

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

Me robaron cosas de la maleta

Estuvimos solo la noche de 1 de noviembre y la mañana del 2 de noviembre. En general la relación precio/calidad es adecuada, pero lamentablemente me robaron de la maleta una muda de ropa nueva y una crema de manos. Estoy segura que fue en el hotel porque fue en el único lugar donde la maleta estuvo sin seguro. No pude dejar el comentario antes porque estaba sin internet.
Stayed 1 night in Nov 2019
Verified review

2/10 Terrible

Disliked: Staff & service, property conditions & facilities, room comfort

Mudaram a gente de hotel

Nem chegamos a entrar no quarto, assim que chegamos na recepção fomos informados que o hotel estava com problemas, e nos enviaram para outro hotel que fica muito longe, queríamos ficar em manga porque vamos fazer um cruzeiro, mas nos mandaram para Marbella perto do aeroporto O hotel que nos mandaram era muito bom, o problema foi só esse inconveniente de ter que trocar de hotel, e nem nos mandaram nenhum email ou mensagem avisando.
Stayed 1 night in Oct 2019
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities
Friendly and helpful staff, good restaurant recommendations, and delicious homemade breakfast
Stayed 1 night in Aug 2019
Verified review

4/10 Poor

Had issues with booking this property and then they sent me in circles trying to cancel it and get my money back. Long story short, didn’t get my money back. They did communicate with me in a somewhat timely fashion though. Didn’t stay here though, so I can’t comment on anything related to that.
Stayed 2 nights in May 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente atencion y lugar muy acogedor. La limpieza muy bien y las habitaciones con espacio suficiente el desayuno muy rico
Stayed 3 nights in May 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Es un hotel pequeño pero tiene todo, muy cómodo, regresaría ahí
Stayed 3 nights in May 2019
Verified review

6/10 Okay

I was only staying for one night. When I arrived at the hotel I was told that there was a problem with the AC in my room and there were no more rooms so they sent me to another hotel that they paid for. I wish I could have stayed at this hotel because it seemed very nice and the surrounding area looked pretty interesting as well.
Stayed 1 night in Apr 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

El lugar ideal

Muy buena atención, bien ubicado y comodo, no dudo en recomendarlo!
Stayed 1 night in Mar 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Otimo custo benefício

O hotel está a 5 minutos do centrinho de Getsemani e uns 7 minutos de carro até o portal do relógio. O que da em torno de 20 a 30 minutos caminhando, que foi o que eu e meu namorado fizemos nos 3 dias que ficamos lá. Para o aeroporto usamos o app InDriver (tipo Uber que funciona muito bem lá e é mais barato). Ficamos no quarto 1 e, apesar, de ser o primeiro do corredor, não tivemos tanto problema com barulho de gente passando pois acordavamos cedo. A cama e travesseiros bem confortáveis. O quarto extremamente espaçoso assim como o banheiro. Pontos a melhorar: saída de água quente da ducha era muito pouco, pintura no teto, alguns móveis que estão meio velhos, deixar pelo menos 2 rolos de papel higiênico no banheiro (eu e meu namorado estavamos gripados) e limpeza pois havia fio de cabelo na pia do banheiro e chão do quarto. A piscina era muito gostosinha. O café da manhã era feito na hora e você tinha que escolher 1 das 4 opções: ovo frito ou ovo mexido com pão de forma, sanduiche de queijo e presunto, waffle ou cereal, alem de café, leite, suco e frutas. O que achei meio chato pois tem gente que gosta de repetir ou comer algo salgado e doce. Mas depois de 5 hospedagens diferentes na Colombia, vi que todos os lugares eram restritos assim
Stayed 3 nights in Mar 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very comfortable with a very poor breakfast

Lovely small hotel. Very clean and friendly staff. Only criticism would be the quality of breakfast which was very poor with limited choice to choose from.
Stayed 3 nights in Mar 2019
Verified review

8/10 Good

Liked: Staff & service, room comfort

Quiet stay from the business of Cartagena

Quick one night stay. Quiet area, friendly staff, comfortable room. Bathroom needs to be upgraded.
Stayed 1 night in Feb 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire staff were helpful and friendly. The room was perfect in size and the bed really comfy. Although the hotel is not centrally located, the taxi rides were short and inexpensive. I loved the neighborhood, though, as I could walk to get some delicious lattes at a local coffee shop and able to pick up a few needed items at the local market. I would quite happily stay here again, anytime. Thanks to the staff for watching over this 81-yr-old solo traveler.
Stayed 6 nights in Dec 2018
Verified review

4/10 Poor

Disliked: Staff & service, room comfort
Very disappointing stay. Walls are paper thin and you are even able to hear the person at the front desk receiving a text message from inside your room when you’re trying to sleep. Bring ear plugs. Tried asking the front desk person a question but they didn’t speak English. Breakfast was good. It was fine for the price but would not come back.
Stayed 3 nights in Dec 2018