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Pont Levis Hôtel By Franck Putelat

4.0 star property
Hotel in Carcassonne with outdoor pool and bar/lounge

Photo gallery for Pont Levis Hôtel By Franck Putelat

Courtyard
Outdoor pool, pool umbrellas, pool loungers
Interior
Courtyard
Superior Room (Jacuzzi)

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available

Explore the area

View map
40 chemin des Anglais, Carcassonne, Aude, 11000
  • Place, Historic Fortified City of Carcassonne
    ‪2 min walk‬
  • Place, Château Comtal
    ‪2 min walk‬
  • Place, Aude Gate
    ‪6 min walk‬
  • Airport, Carcassonne (CCF-Pays Cathare)
    ‪9 min drive‬

Room options

View all photos for Superior Room

Superior Room

Superior Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Individually decorated
Air conditioning
Free cots/infant beds
LED TV
Blackout curtains
Premium bedding
Hairdryer
  • 21 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Premium Double Room

Premium Double Room | Bathroom

Premium Double Room

8.8 out of 10
Excellent
(5 reviews)

Highlights

Soundproofed
Individually decorated
Air conditioning
Free cots/infant beds
LED TV
Blackout curtains
Premium bedding
Private bathroom
  • 19 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite, Terrace

Junior Suite, Terrace

Junior Suite, Terrace

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Terrace
Soundproofed
Individually decorated
Air conditioning
Free cots/infant beds
LED TV
Premium bedding
Day bed
  • 24 sq m
  • Sleeps 3
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Junior Suite (Jacuzzi)

Junior Suite (Jacuzzi)

Junior Suite (Jacuzzi)

Highlights

Soundproofed
Individually decorated
Air conditioning
Free cots/infant beds
LED TV
Premium bedding
Day bed
Blackout curtains
  • Sleeps 3
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Superior Room (Jacuzzi)

Superior Room (Jacuzzi)

Superior Room (Jacuzzi)

Highlights

Soundproofed
Individually decorated
Air conditioning
LED TV
Blackout curtains
Premium bedding
Hairdryer
Designer toiletries
  • Sleeps 2
  • 1 Queen Bed

About the area

Carcassonne

At Pont Levis Hôtel By Franck Putelat you'll be within steps of Château Comtal and Narbonnaise Gate. Highlights at this hotel include in-room free WiFi, free high-speed Internet and LED TVs. .A day of pampering can include massages, body treatments and mani/pedis. At the hotel's own lounge bar, you can stop for a drink. Enjoy the outdoor swimming pool and pool loungers as well as access to bike hire. Added amenities include free Wi-Fi in public areas and a 24-hour business centre. Each morning buffet breakfast is served between 7:30 AM and 10:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .Places within a 5-minute walk of this 4-property class Carcassonne hotel include Historic Fortified City of Carcassonne and Le Musée de la Torture de Carcassone.

What's nearby

  • Historic Fortified City of Carcassonne - 2 min walk - 0.2 km
  • Château Comtal - 2 min walk - 0.2 km
  • Le Musée de la Torture de Carcassone - 3 min walk - 0.3 km
  • Theatre Jean Deschamps - 6 min walk - 0.6 km
  • Aude Gate - 6 min walk - 0.6 km

Getting around

  • Carcassonne Station - 8 min drive
  • Carcassonne (CCF-Pays Cathare) - 7 min drive

Restaurants

  • ‪Bar Restaurant le Sénéchal - ‬4 min walk
  • ‪La Taverne du Chateau - ‬3 min walk
  • ‪Comte Roger - ‬5 min walk
  • ‪La Girouette - ‬3 min walk
  • ‪Le Trouvère - ‬4 min walk

About this property

Pont Levis Hôtel By Franck Putelat

Hotel in Carcassonne with outdoor pool and bar/lounge
Public spaces have free WiFi and wired Internet. You'll find a 24-hour business centre on site. You can enjoy a drink at the bar/lounge. An outdoor pool, a terrace, and multilingual staff are also featured at Pont Levis Hôtel By Franck Putelat. Parking is available for a fee.

This 4-star Carcassonne hotel is smoke free.

  • 1 building
  • 12 guestrooms or units
  • 2 levels
  • Built in 2013
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • Outdoor picnic space
  • Lift
  • No smoking on site
  • Bar or lounge
Pont Levis Hôtel By Franck Putelat offers 12 accommodations with a safe and coffee/tea makers. Each accommodation is individually decorated. Beds feature premium bedding. 83-cm LED televisions come with cable channels.

Rooms have partially open bathrooms. Bathrooms include bathrobes, slippers, designer toiletries and complimentary toiletries. This Carcassonne hotel provides complimentary wired and wireless Internet access. Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (EUR 15 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: EUR 18 for adults and EUR 9 for children
  • A bar/lounge
  • Couples/private dining

Things to do

  • Bicycle rentals
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Built in 2013
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 83-cm LED TV with cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Individual decor
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 25.0 per day.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.08 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 18 for adults and from EUR 9.00 for children
  • Self-parking fee: EUR 15 per day
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards and cash
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express and cash. Cashless payment methods are available for all transactions.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Pont Levis
Pont Levis Carcassonne
Pont Levis By Franck Putelat
Pont Levis Hôtel Carcassonne
Pont Levis Hôtel By Franck Putelat Hotel
Pont Levis Hôtel By Franck Putelat Carcassonne
Pont Levis Hôtel By Franck Putelat Hotel Carcassonne

Frequently asked questions

What is the cancellation policy at Pont Levis Hôtel By Franck Putelat?

Pont Levis Hôtel By Franck Putelat offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Pont Levis Hôtel By Franck Putelat?

Yep, Pont Levis Hôtel By Franck Putelat has a self car park for EUR 15 per day. A self car park is also available, for a fee.

Does Pont Levis Hôtel By Franck Putelat have a pool?

Pont Levis Hôtel By Franck Putelat has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

What makes Pont Levis Hôtel By Franck Putelat a romantic place to stay?

Couples dining and a champagne service, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Pont Levis Hôtel By Franck Putelat.

Does Pont Levis Hôtel By Franck Putelat serve breakfast?

You bet, buffet brekkie is available daily from 7:30 AM to 10:00 AM.

Is there a free airport shuttle available at Pont Levis Hôtel By Franck Putelat?

No, Pont Levis Hôtel By Franck Putelat does not offer an airport shuttle service.

What time are check-in & check-out at Pont Levis Hôtel By Franck Putelat?

Check-in begins at 4 PM. Check-out time is noon.

Are pets allowed at Pont Levis Hôtel By Franck Putelat?

Furry friends are welcome at Pont Levis Hôtel By Franck Putelat, with food and water bowls on offer.

Pont Levis Hôtel By Franck Putelat Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 121 out of 175 reviews
Rating 8 - Good. 44 out of 175 reviews
Rating 6 - Okay. 7 out of 175 reviews
Rating 4 - Poor. 3 out of 175 reviews
Rating 2 - Terrible. 0 out of 175 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

8/10 Good

Gillian, Leicester

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location within 3 minute walk of the city entrance and also great views if you walk up the hill in the garden. Receptionist was very friendly & helpful. We arrived early expecting to just leave our bags however it was a nice touch for them to let us in the room early. Great private secure parking inside the grounds for €15 per night and able to come and go as you please. Rooms adequate for a night. Strange layout (standard room) with the WC on one side of the room and the wash basin on the other, bit inconvenient to wash your hands after using the WC, especially in the middle of the night, if you turn on the light you wake partner or trip over as you can't see where your are going if you don't. Pillows were synthetic lumpy & uncomfortable could do with replacing. Toiletries were minimal 2 in 1 one body hair shampoo & hand wash that's it. All in all an pleasant stay but small things could improve it such as the pillows.
View from garden
Stayed 1 night in Oct 2025

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location next to the fortress, excellent friendly staff, nice sized comfortable room and bed. Only complaint is there was not even a drawer to unpack any of your luggage. We are literally living out of our suitcases as there was nowhere to put stuff. Other than that we still highly recommend.
Stayed 3 nights in Oct 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable beds, great location and very close to restaurants and sights.
Stayed 2 nights in Oct 2025

8/10 Good

cathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A fabulous position close to the Old city. It’s very modern. The rooms are small and quite dark inside. They have comfy bedding and we had a very large fabulous walk in shower with a nice patio and chairs to sit out in. No atmosphere or lounge as such to have a drink and relax other than your room. I would say a place to stay one or two nights only. We stayed four nights which was too long. However Carcassone is stunning and there is easy access via train to several places.
Stayed 4 nights in Sep 2025

10/10 Excellent

Clare

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Location. Wonderful facility.

This was a wonderful spot. Steps…..literally across the street……from the main gate into the old city. Everyone was helpful…..parking is easy…..loved it.
Stayed 1 night in Sep 2025

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location for access to the Castle! 5 minutes to walk back for a swim and beautiful pool and grounds. Highly recommend!
On the chair outside my room.
By the pool.
Stayed 3 nights in Aug 2025

10/10 Excellent

Erin, Ashby

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely outdoor pool, beautiful views of the castle, and convenient private parking lot.
Stayed 1 night in Jun 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Greg

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice accommodation. Very convenient access to the old city.
Stayed 1 night in Jul 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a clean well run hotel with lovely, helpful staff and great breakfasts
Stayed 1 night in Jun 2025

10/10 Excellent

Jackie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic and 5 min away from the Mideival castle
Stayed 1 night in Jun 2025

8/10 Good

anthony

Stayed 3 nights in Jun 2025

8/10 Good

anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

C

I would of liked the pool to be heated and as they offer boots for the garden we were not sure where that was.
Stayed 1 night in Jun 2025

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful little hotel next to the walls of carcassone castle. Great spot with pool and rooms with decks ( worth it). Only complaint is rooms are tight for two pieces of luggage and not a huge fan of only hand held showers( although my wife loved the bath and shower..is romantic..note this has a 2 star Michelin restaurant attached but only open Tuesday to Saturday.
Stayed 1 night in May 2025

8/10 Good

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Lee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location close to the gates of the walled city. Easy parking once the system is explained. Enter the public car park gates at the front of hotel, park and walk to reception where the correct tickets can be obtained for parking. 15€ per night charge. Rooms are immaculate and have a small fridge and pod coffee machine. Decor is excellent and has deck access to most rooms. Good if you smoke, not if you don’t. Reception was efficient and polite. Note the bath had a hand held shower with no facility for hands free use. The drinks and breakfast are overpriced and underwhelming when there are bars and cafes just inside the walls. Definitely worth the stay except for the shower.
Stayed 2 nights in Oct 2024

8/10 Good

Jim

Stayed 1 night in Oct 2024

10/10 Excellent

Vicki

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent boutique hotel with impeccable service and a wonderful location
Stayed 2 nights in Oct 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Right outside entrance to walled city, so convenient. Staff were wonderful.
Stayed 1 night in Oct 2024

10/10 Excellent

RENEE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Heidi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Right across from the medieval city. Easy walk to the town center. Staff was exceptional!
Stayed 1 night in Jul 2024

8/10 Good

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for access to the castle. Also short walk to the new town area. Friendly staff. Comfortable room.
Stayed 1 night in Jul 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location & lovely staff

Great hotel, so close to the entrance to the medieval city. The reception were so helpful and booked a fabulous restaurant for us. Also we were able to park our camper van securely which was good. We will return and dine at the sister hotel’s restaurant next time
Stayed 1 night in Jul 2024