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Zenitude Hôtel - Résidences Carcassonne

3.0 star property
Comfortable aparthotel in Carcassonne with free parking

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Photo gallery for Zenitude Hôtel - Résidences Carcassonne

Terrace/patio
Front of property
Apartment, 2 Bedrooms
Apartment, 2 Bedrooms | Living area
Daily continental breakfast (EUR 12.90 per person)
Reviews
7.8

Good

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • PoolPoolPool
  • KitchenKitchenKitchen
  • Breakfast availableBreakfast availableBreakfast available
  • LaundryLaundryLaundry
  • Parking includedParking includedParking included

Your area essentials

Map
14 Route de Villemoustaussou, Carcassonne, Carcassonne, 11000
  • Popular LocationCanal du Midi Harbor Master's Office3 min drive
  • Popular LocationChateau Comtal6 min drive
  • Popular LocationNarbonnaise Gate8 min drive
  • AirportToulouse (TLS-Blagnac)73 min drive

Room options

View all photos for Studio Single

Desk, iron/ironing board, free WiFi, bed sheets

Studio Single

Highlights

Air conditioning
Heating
Connecting rooms available
Kitchenette
Fridge
Dining table
Dishwasher
Flat-screen TV
  • 20 sq m
  • Studio
  • Sleeps 1
  • 1 Single Bed

View all photos for Basic Apartment, 1 Bedroom

Desk, iron/ironing board, free WiFi, bed sheets

Basic Apartment, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Kitchenette
Fridge
Dining table
Dishwasher
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Trundle Beds

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms

Apartment, 2 Bedrooms

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Kitchenette
Fridge
Dining table
Dishwasher
  • 50 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Double Bed, 2 Single Beds and 2 Single Trundle Beds

View all photos for Apartment, 1 Bedroom

Desk, iron/ironing board, free WiFi, bed sheets

Apartment, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Kitchenette
Fridge
Dining table
Dishwasher
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 2 Single Trundle Beds

View all photos for Studio, 2 Single Beds

Desk, iron/ironing board, free WiFi, bed sheets

Studio, 2 Single Beds

Highlights

Air conditioning
Heating
Connecting rooms available
Kitchenette
Fridge
Dining table
Dishwasher
Flat-screen TV
  • 20 sq m
  • Studio
  • Sleeps 2
  • 2 Single Beds

View all photos for Studio Double

Studio Double

Studio Double

Highlights

Air conditioning
Heating
Connecting rooms available
Kitchenette
Fridge
Dining table
Dishwasher
Flat-screen TV
  • 20 sq m
  • Studio
  • Sleeps 2
  • 1 Double Bed

Similar properties

Front of property
Adonis Carcassonne Résidence la Barbacane
Kitchen
Free WiFi
Air conditioning
Laundry
3.8 out of 5, Good, (848)
The price is AU$117
for 1 night
includes taxes & fees
29 May - 30 May
Adonis Carcassonne Résidence la Barbacane

About the area

Carcassonne

At Zenitude Hôtel - Résidences Carcassonne you'll be 1.7 km (1.1 mi) from Canal du Midi and 1.8 km (1.1 mi) from Saint-Jean Locks. Highlights at this aparthotel include free self-parking, and in-room kitchenettes and free WiFi. .You can enjoy a flat-screen TV with satellite channels, and each apartment features free bottled water, a desk and a wardrobe or cupboard. In-room dining is easy with a kitchenette that comes equipped with a fridge, a microwave and a stovetop. Housekeeping is available on request. .Enjoy the seasonal outdoor swimming pool and pool loungers. Added amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Each morning continental breakfast is served between 7 AM and 10:00 AM. There's also the convenience of free RV/bus/truck parking. .Places within a 30-minute walk of this 3-property class Carcassonne aparthotel include Musee du blason - vitrail and Parc du Père Noël.
View more Aparthotels in CarcassonneOpens in a new window

What's nearby

  • Canal du Midi Harbor Master's Office - 3 min drive
  • Aude Gate - 5 min drive
  • Chateau Comtal - 6 min drive
  • Narbonnaise Gate - 8 min drive
  • Historic Fortified City of Carcassonne - 9 min drive

Getting around

  • Carcassonne Station - 2 min drive
  • Carcassonne (CCF-Pays Cathare) - 13 min drive

Restaurants

  • Le Bistro - 3 min drive
  • La Rotonde - 3 min drive
  • Sushi Boat - 3 min drive
  • La Grande Bouffe - 2 min drive
  • Saquette by fred du Bristol - 3 min drive

About this property

Entire place

Zenitude Hôtel - Résidences Carcassonne

Comfortable aparthotel in Carcassonne with free parking
There's a snack bar/deli on site. WiFi is free in public spaces. A seasonal outdoor pool, a terrace, and multilingual staff are also featured at the business-friendly Zenitude Hôtel - Résidences Carcassonne. Self parking is free.

This 3-star Carcassonne aparthotel is smoke free.

  • 1 building
  • 115 guestrooms or units
  • 4 levels
  • Built in 2008
  • Deli
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Self-service laundry
  • Staff members are multilingual
  • Storage area for luggage
  • Terrace
  • Garden
  • On-site shopping
  • Lift
  • No smoking on site
Zenitude Hôtel - Résidences Carcassonne offers 115 air-conditioned accommodations with complimentary bottles of water and free toiletries. Flat-screen televisions come with satellite channels. Accommodation at this 3-star aparthotel has kitchenettes with fridges, stovetops, microwaves and kitchenware and utensils.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include offices and desks. An iron/ironing board, hairdryers and change of towels can be requested. Housekeeping is provided on request.

Languages

English, French, Italian

Property amenities

Pool/Spa

  • Fenced pool
  • Pool loungers
  • Seasonal outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, uncovered self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking available

Kitchenette

  • Fridge
  • Stovetop
  • Microwave
  • Dishwasher
  • Cookware/dishes/utensils
  • Electric kettle
  • Cleaning supplies

Dining

  • Daily continental breakfast available 7 AM to 10:00 AM for a fee: EUR 12.90 for adults and EUR 6 for children
  • Dining table
  • Snack bar/deli

Bedrooms

  • Bed sheets provided

Bathroom

  • 1 bathroom
  • Free toiletries
  • Hair dryer on request
  • Towels provided

Entertainment

  • Flat-screen TV with satellite service

Outdoor areas

  • Terrace
  • Vegetable garden
  • Garden
  • Outdoor furniture

Laundry

  • Laundry facilities
  • Near a laundromat

Work spaces

  • Office
  • Desk

Comfort

  • Air conditioning
  • Heating

Pets

  • Service animals exempt from fees
  • Pet friendly
  • EUR 5 per pet per day
  • Welcoming dogs only

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • In-room roll-in shower
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • Multilingual staff
  • Housekeeping (on request)
  • Luggage storage
  • Iron/ironing board (on request)
  • On-site shopping
  • Change of towels (on request)
  • Change of bedsheets (on request)
  • Free bottled water

Location highlights

  • Near the boardwalk
  • Near a train station
  • Near a hospital

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 115 rooms
  • 4 floors
  • 1 building
  • Built in 2008
  • At least 80% of lighting from LEDs

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

The front desk is open Monday - Friday (8:00 AM - 9:00 PM) and Saturday - Sunday (8:00 AM - 9:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
Reception hours are 8 AM to noon and 2-5 PM on Saturdays.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 1 June to 30 September:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: EUR 5 per pet, per day
  • Only dogs are allowed
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 200 per accommodation, per stay
  • A tax is imposed by the city: EUR 2.30 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 12.90 for adults and from EUR 6 for children
  • Pet fee: EUR 5 per pet, per day
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee and varies based on length of stay and unit size

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, ANCV Cheques-vacances and cash
On-site parties or group events are strictly prohibited
Long-term renters welcome
This property uses eco-friendly cleaning products
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, ANCV Chèques-vacances and cash. On-site parties or group events are strictly prohibited. This property uses eco-friendly cleaning products. Long-term renters welcome.
    For guests' safety, the property includes a smoke detector in all accommodation. The property is professionally cleaned. Contactless check-in and contactless check-out are available.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open on 01 May and close on 30 September.
  • Pool access available from 10:00 AM to 8:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Appart'City Apartment Carcassonne
Apts Cerise Carcassonne Nord House
Cerise Carcassonne NORD House
Apts Cerise Nord
Cerise NORD
Cerise NORD House
Apts Cerise Carcassonne Nord Hotel
Apts Cerise Nord Hotel
Apts Cerise Carcassonne Nord
Appart'City Carcassonne

Frequently asked questions

What is the cancellation policy at Zenitude Hôtel - Résidences Carcassonne?

Zenitude Hôtel - Résidences Carcassonne offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Zenitude Hôtel - Résidences Carcassonne?

As of 15 May 2024, prices found for a 1-night stay for 2 adults at Zenitude Hôtel - Résidences Carcassonne on 20 May 2024 start from AU$104.32, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Zenitude Hôtel - Résidences Carcassonne?

Yep, Zenitude Hôtel - Résidences Carcassonne has a free self car park and free RV/bus/truck parking.

Does Zenitude Hôtel - Résidences Carcassonne have a pool?

Zenitude Hôtel - Résidences Carcassonne has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 10:00 AM to 8:00 PM (Seasonal outdoor pool open from May 01 to September 30).

Does Zenitude Hôtel - Résidences Carcassonne serve breakfast?

You bet, continental brekkie is on offer daily between 7 AM and 10:00 AM.

Is there a free airport shuttle available at Zenitude Hôtel - Résidences Carcassonne?

No, Zenitude Hôtel - Résidences Carcassonne does not offer an airport shuttle service.

What time are check-in & check-out at Zenitude Hôtel - Résidences Carcassonne?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Zenitude Hôtel - Résidences Carcassonne Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 126 out of 441 reviews" "
Rating 8 - Good. 195 out of 441 reviews" "
Rating 6 - Okay. 76 out of 441 reviews" "
Rating 4 - Poor. 28 out of 441 reviews" "
Rating 2 - Terrible. 16 out of 441 reviews" "

7.8/10

Cleanliness

7.6/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Enjoyed our stay !
Stayed 2 nights in May 2023

10/10 Excellent

stuart

Stayed 2 nights in Oct 2022

10/10 Excellent

Cyril

Travelled with family
Liked: Cleanliness, property conditions & facilities
Accueil parfait! Très bonne expérience.
Stayed 1 night in Jul 2022

10/10 Excellent

Lauren

Liked: Cleanliness, room comfort
Very impressed
Great staff, comfortable clean apartment with very good shower, 30 min walk into the town centre. Pool area looked clean and big enough, would definitely recommend
Stayed 3 nights in Jul 2022

2/10 Terrible

Mully

Stayed 1 night in Jun 2022

10/10 Excellent

Danny

Liked: Cleanliness, room comfort
A lovely budget hotel with kitchenette and swimming pool. A little way out of the town, but walkable on a nice day. Very friendly staff and super clean. Comfy beds. Spacious bathroom with good shower. Would recommend.
Stayed 1 night in Mar 2022

8/10 Good

Philip

Liked: Cleanliness, room comfort
Nice stay
Very good location easy to find, very friendly efficient reception and check in / out Clean quiet room, very comfortable
Stayed 2 nights in Nov 2021

6/10 Okay

David

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Lack of communication.Email with entry code was never sent leaving us locked out on arrival with no staff on site. Took about 30 minutes to gain entry
Stayed 1 night in Oct 2021

8/10 Good

Richard

Liked: Cleanliness, property conditions & facilities, room comfort
Value for money hotel on edge of Carcassonne
Stayed for one night before flying out from Carcassonne. A bit difficult to find but with large secure car park. Clean and comfortable room. We didn't use the basic kitchenette but it looked fine.
Stayed 1 night in Oct 2019

8/10 Good

georgios

Liked: Cleanliness, property conditions & facilities, room comfort
Great value- pity pool was closed
Everything was great (didn't have breakfast but it seemed to be nice too) with the exception of the pool not being open. It would be helpful if hotels mentioned the dates their pool is open so that we can make an informed decision.
Stayed 3 nights in Oct 2019