Hôtel Astoria

2.0 star property
Hotel in Carcassonne, walk to Canal du Midi Harbor Master's Office

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Photo gallery for Hôtel Astoria

Exterior
Point of interest
Property entrance
	Comfort Double Room, Private Bathroom, Air Conditioning
Daily buffet breakfast (EUR 10.00 per person)
Reviews
8.6

Excellent

Popular amenities

  • HousekeepingHousekeepingHousekeeping
  • Parking availableParking availableParking available
  • Breakfast availableBreakfast availableBreakfast available
  • Air conditioningAir conditioningAir conditioning
  • Free WiFiFree WiFiFree WiFi

Explore the area

Map
18 Rue Tourtel, Carcassonne, AUDE, 11000
  • Popular LocationCanal du Midi Harbor Master's Office3 min walk
  • Popular LocationAude Gate3 min drive
  • Popular LocationChateau Comtal4 min drive
  • AirportCarcassonne (CCF-Pays Cathare)5 min drive

Room options

Family Room with Air Conditioning

10/10 Exceptional

Highlights

Air conditioning
HDTV
Renovated in 2020
Blackout curtains
Premium bedding
Private bathroom
Eco-friendly toiletries
Hairdryer
  • 20 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Comfort Double Room, Private Bathroom, Air Conditioning

10/10 Exceptional

Highlights

Air conditioning
HDTV
Renovated in 2020
Blackout curtains
Premium bedding
Private bathroom
Eco-friendly toiletries
Hairdryer
  • 14 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Quadruple Room, Private Bathroom

7.5/10 Good

Highlights

Air conditioning
HDTV
Renovated in 2020
Blackout curtains
Premium bedding
Private bathroom
Eco-friendly toiletries
Hairdryer
  • 18 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Twin Room, 2 Single Beds, Non Smoking, Private Bathroom

10/10 Exceptional

Highlights

Air conditioning
HDTV
Renovated in 2020
Blackout curtains
Premium bedding
Private bathroom
Eco-friendly toiletries
Hairdryer
  • 14 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

Double Room, Private Bathroom

9/10 Wonderful

Highlights

Air conditioning
HDTV
Renovated in 2020
Blackout curtains
Premium bedding
Private bathroom
Eco-friendly toiletries
Hairdryer
  • 14 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Similar properties

About the area

Carcassonne

Hôtel Astoria puts you in the heart of Carcassonne, within just a 10-minute stroll of Canal du Midi Harbor Master's Office and Theatre Jean-Alary. Highlights at this hotel include in-room free WiFi and free high-speed Internet. .This smoke-free hotel offers free WiFi in public areas, concierge services and express check-out. Plus you'll find multilingual staff and luggage storage. Buffet breakfast is available daily. There's also self parking, along with the convenience of car rentals on site. .Sights within a 20-minute walk of this Carcassonne hotel include Maison des Memoires and Theatre Jean Deschamps.

What's nearby

  • Canal du Midi Harbor Master's Office - 3 min walk
  • Theatre Jean Deschamps - 20 min walk
  • Aude Gate - 3 min drive
  • Chateau Comtal - 4 min drive
  • Narbonnaise Gate - 6 min drive

Getting around

  • Carcassonne Station - 4 min walk
  • Carcassonne (CCF-Pays Cathare) - 6 min drive

Restaurants

  • Le Bistro - 3 min walk
  • La Rotonde - 4 min walk
  • Sushi Boat - 2 min walk
  • La Grande Bouffe - 2 min walk
  • Saquette by fred du Bristol - 3 min walk

About this property

Hôtel Astoria

Hotel in Carcassonne, walk to Canal du Midi Harbor Master's Office
Hôtel Astoria offers its guests multilingual staff, tour/ticket assistance, and concierge services. Public spaces have free WiFi. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Hôtel Astoria was completed in May 2020.

This Carcassonne hotel is smoke free.

  • 19 guestrooms or units
  • 2 levels
  • 2 buildings
  • Built in 1983
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • No smoking on site
Hôtel Astoria offers 19 air-conditioned accommodations with a hairdryer and free toiletries. Beds feature premium bedding. 80-cm flat-screen televisions come with digital channels. Bathrooms include a shower.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs. An iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (EUR 7 per night; includes in/out privileges)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available for a fee: EUR 10 per person

Things to do

  • Bicycle storage

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in public areas
  • Tile flooring in public areas
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 2 buildings
  • 2 floors
  • At least 80% lighting from LEDs
  • Built in 1983
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Renovated entire property - May 2020
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels

Entertainment

  • 80-cm flat-screen TV with digital channels

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • LED lighting
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 7:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 7:00 PM
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Guests arriving outside of regular check-in hours must contact the property to arrange check-in.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.40 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 10.00 per person
  • Uncovered self-parking fee: EUR 7 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
This property uses eco-friendly cleaning products
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts major credit cards, Visa, Mastercard, American Express, Eurocard and cash. This property uses eco-friendly cleaning products.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Astoria Carcassonne
Astoria Hotel Carcassonne
Hôtel Astoria Carcassonne
Hôtel Astoria Hotel
Hôtel Astoria Carcassonne
Hôtel Astoria Hotel Carcassonne

Frequently asked questions

What is the cancellation policy at Hôtel Astoria?

Hôtel Astoria offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hôtel Astoria?

Yep, Hôtel Astoria has an uncovered self car park with in/out privileges for EUR 7 per night. Onsite parking is limited.

Does Hôtel Astoria serve breakfast?

You bet, buffet brekkie is offered daily.

Is there a free airport shuttle available at Hôtel Astoria?

No, Hôtel Astoria does not offer an airport shuttle service.

What time are check-in & check-out at Hôtel Astoria?

Check-in begins at 2:00 PM. Check-out time is 10:30 AM.

Are pets allowed at Hôtel Astoria?

No, pets are not allowed.

Hôtel Astoria Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 52 out of 115 reviews" "
Rating 8 - Good. 48 out of 115 reviews" "
Rating 6 - Okay. 9 out of 115 reviews" "
Rating 4 - Poor. 5 out of 115 reviews" "
Rating 2 - Terrible. 1 out of 115 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

7.0/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Amina

Stayed 3 nights in Jun 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jun 2023

10/10 Excellent

Clair

Liked: Cleanliness, staff & service, property conditions & facilities
Small hotel ran by a sweet woman. We didn’t get breakfast but it smelled delicious! No elevator which was fine for us. Small room. Close to train station.
Stayed 1 night in May 2023

10/10 Excellent

Thi Thanh Phuong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
less than 5min walk from the main train station, about 10min walk to the city centre, 20min walk to la cite. the reception to the hotel rooms is in another building, opposite side of the street. check-in was fast and easy, they kept my suitcase til i could access my room. room is clean, has every you need = kettle, hairdryer, tv, wardrobe, desk, curtains. the area is quiet, clean, safe. i travelled alone and had no issues or concerns during the day or night. highly recommend. one full day for carcassonne is enough. enjoy!

10/10 Excellent

Michael

Stayed 2 nights in Apr 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value hotel which is very handy for carcassonne railway station. Comfortable bed, good heating system. Will return.
Stayed 1 night in Mar 2023

10/10 Excellent

carole

Stayed 1 night in Mar 2023

8/10 Good

Ali

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good choice
Good location and clean at a reasonable cost.
Stayed 1 night in Dec 2022

6/10 Okay

Richard

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Good location close to station and centre of town, very friendly staff, clean…..but very basic accommodation.
Stayed 1 night in Sep 2022