A pampering day can include deep-tissue massages and Swedish massages along with body wraps, body scrubs, and aromatherapy. The fine-dining restaurant, La Barbacane 1 étoile, serves French cuisine and is open for breakfast, lunch, and dinner. Bar Blbliothèque is the hotel's own cocktail bar. Enjoy the Turkish bath/hammam, steam room, seasonal outdoor swimming pool, and pool loungers. Business travelers can take advantage of meeting rooms, a conference center, and a business center. Other amenities include free WiFi in public areas, a snack bar/deli, and laundry facilities. Each morning buffet breakfast is served between 7 AM and 10:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities such as food and water bowls. There's also the convenience of valet parking.
Places within a 5-minute walk of this 5-star City of Carcassonne hotel include School Museum and Aude Gate.
A winery is on site. Hotel de la Cite Carcassonne - MGallery Collection offers its guests a full-service spa, a steam room, and a seasonal outdoor pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. A business center and meeting rooms are available. A library, a terrace, and tour/ticket assistance are also featured at the luxury Hotel de la Cite Carcassonne - MGallery Collection. Limited parking is available for a fee and is offered on a first-come, first-served basis. Smoking is allowed in designated areas at this 5-star Carcassonne hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Valet parking (surcharge) , Parking (limited spaces)
Hotel de la Cite Carcassonne - MGallery Collection offers 59 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and hair dryers. This Carcassonne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.
For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10:00 AM.
La Barbacane 1 étoile - This fine-dining restaurant specializes in French cuisine and serves breakfast, lunch, and dinner. Reservations are required.
Bar Blbliothèque - Onsite cocktail bar. Open daily.
24-hour room service is available.
Special check-in instructions:
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 8 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
The property is a member of Historic Hotels of the World.
This property has received its official star rating from the French Tourism Development Agency, ATOUT France.