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Victoria & Alfred Hotel

4-star property
On the Waterfront Pierhead, Cape Town, Western Cape 1800 796 370
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4.4 out of 5
Excellent!
See all 8 wotif Reviews

"Well treated and looked after in a hotel that is perfectly located to enjoy the area. " More

By a verified traveller on Sat 30 Jun 2018

Points Of Interest

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Hotel Description

At Victoria & Alfred Hotel you'll be 0.3 km (0.2 mi) from Two Oceans Aquarium and 0.5 km (0.3 mi) from V&A Waterfront. Highlights at this hotel include a restaurant, an outdoor swimming pool, and a marina.

You can enjoy flat-screen TVs with satellite channels, and all 94 rooms feature free WiFi, in-room childcare, and coffee/tea makers. Minibars provide refreshments, and 24-hour room service is also available. Nice touches to enhance your stay include bathrobes and designer toiletries, while premium linens invite a good night's rest. Free newspapers, in-room massages, and safes are also available.

A day of pampering can include body wraps and thalassotherapy. The restaurant, GINJA Restaurant, serves international cuisine and is open for breakfast, lunch, and dinner. The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the gym and sauna as well as access to free bike rentals. Plus you'll find free WiFi in public areas, a coffee shop/cafe, and laundry facilities. Each morning full breakfast is served between 6:30 AM and 11 AM. There's also free self parking, along with the convenience of an airport shuttle.

You'll be 1.7 km (1 mi) from Cape Town Cruise Terminal and 3.1 km (1.9 mi) from Kloof Street with a stay at this 4-star Victoria and Alfred Waterfront hotel.

Loft, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$315* Per night/room 21 Jun. - 22 Jun.

Double Room, Mountain View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Double Room (Piazza Facing )

Bed Count 1 King Bed Maximum Occupancy 2 Max

Victoria & Alfred Hotel ratings based on 8 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Victoria & Alfred Hotel

Everyone (6) Couples (2)
5 out of 5

Great Hotel in an excellent location

Well treated and looked after in a hotel that is perfectly located to enjoy the area.

Posted by , from Newcastle , Australia on 30 Jun. 2018

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4 out of 5

Great location, close to restaurants and shopping

Was a nice stay at the hotel, very impressed with the location and the spacious room. Reception and drivers of the hotel are great, but to make an improvement and stand out from other hotels, I would organise staff in/and the restaurant a bit different. Its very slow, and often we weren't sure if staff in restaurant understood us properly. But after our SA experience we noticed that this slow pace in restaurants is almost the same everywhere. So it could be that we are just spoilt at home in Australia ;)

Posted by , from Melbourne, Australia on 22 Feb. 2017

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3 out of 5

Easy to locate if self driving

For the price I would have expected more. Eg no wi fi ( we asked around breakfast time that there was no connection, after questioning our devices did report back that it would be unavailable for the morning.) Little things like no fresh milk for tea coffee and the stocks weren't even replaced with daily room service, not even uhl for a cup of tea.

Posted by , from australia on 19 Sep. 2016

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4 out of 5

Top Stay

Here for a conference. Comfortable walk to Convention Centre but a bit hot in suit.. Taxi five mins .. If that and cheap. Rooms very nice, good WiFi good TV clean and spacious, top view for breakfast in the mornings and a pleasure to watch the seals in the harbor) Reiterate your cooked breakfast requirements not always correct but not an issue Highly recommend as perfect for dining and shops

Posted by , from Brisbane - frequent traveller on 15 Apr. 2016

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5 out of 5

Right in the centre of the Waterfront, Cape Town.

Wonderful position and comfortable hotel with the best breakfast I have seen across the world. Includes champagne and oysters but let down by average service in breakfast dining room.

Posted by , from BJ on 14 Aug. 2015

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4 out of 5

Good Safe location

Pros: Overall very good value for money and nice friendly staff
Cons: Acon blows onto bed - so a little uncomfortable
Location: Tourist Area
Business trip - good to be located in safe interesting area

Posted by , from NZ on 16 Jul. 2015

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5 out of 5
Pros: Location
Cons: Nothing to mention
Location: Perfect
Facilities: Modern; Value: Affordable; Service: Go the extra mile, Outstanding; Cleanliness: Pristine; great service and friendly, helpful staff

Posted by , from Australia - QLD - Gold Coast on 11 Jun. 2014

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5 out of 5
Pros: Restaurant and wine selection
Cons: Nothing

Posted by , from Australia - VIC - Melbourne on 5 Nov. 2013

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About the Victoria & Alfred Hotel

Location On the Waterfront Pierhead, Cape Town, Western Cape 8001

Property Features

Victoria & Alfred Hotel offers its guests a marina, an outdoor pool, and a health club. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a bar/lounge and a poolside bar. Public spaces have free WiFi. A sauna, a rooftop terrace, and spa services are also featured at the business-friendly Victoria & Alfred Hotel. An airport shuttle (available 24 hours) is available for a fee. Self parking is free. Smoking is allowed in designated areas at this 4-star Cape Town hotel.

  • 1 building
  • 94 guestrooms or units
  • 3 levels
  • Built in 1904
  • Childcare (surcharge)
  • Terrace on the roof
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Cape Town Station (3 km / 1.9 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Victoria & Alfred Hotel offers 94 accommodations with minibars and safes. Beds feature premium bedding. 32-inch flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary newspapers and coffee/tea makers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Designer toiletries
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 11 AM.

GINJA Restaurant - Overlooking the ocean, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

24-hour room service is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 4
  • Body wraps
  • Body scrubs
  • Thalassotherapy treatments

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 8:00 PM

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Victoria & Alfred Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for ZAR 1095 per night.

Pet Policy

  • Pets and service animals are not allowed at Victoria & Alfred Hotel

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

  • Service animals not allowed
  • Debit cards
  • Staffed front desk
  • Security system
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Mobile key entry is not available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: ZAR 275 per person (approximately)
  • Airport shuttle fee: ZAR 650 per person
  • Rollaway bed fee: ZAR 1095 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Victoria & Alfred Hotel
  • Victoria Alfred Hotel
  • Victoria Alfred Hotel Cape Town
  • Victoria Alfred Cape Town
  • Victoria Alfred
  • Victoria & Alfred Hotel Cape Town, South Africa
  • Victoria & Alfred Hotel Hotel
  • Victoria & Alfred Hotel Cape Town
  • Victoria & Alfred Hotel Hotel Cape Town

You should know

  • Pets and service animals are not allowed on site.

National Rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

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Frequently Asked Questions

Destinations For You

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.