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InnsCape on Castle

3.5 star property

Photo gallery for InnsCape on Castle

Front of property
Interior
Luxury Twin Room, 1 Bedroom
Restaurant
Rooftop terrace

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Bar
  • Laundry room

Explore the area

View map
53 Castle Street, Cape Town, Western Cape, 8001
  • Place, Greenmarket Square
    ‪1 min walk‬
  • Place, Long Street
    ‪1 min walk‬
  • Place, Cape Town International Convention Centre
    ‪11 min walk‬
  • Airport, Cape Town (CPT-Cape Town Intl.)
    ‪22 min drive‬

Room options

View all photos for Executive Room

Premium bedding, in-room safe, desk, iron/ironing board

Executive Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Luxury Room

Premium bedding, in-room safe, desk, iron/ironing board

Luxury Room

  • City view
  • 27 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Luxury Suite

Premium bedding, in-room safe, desk, iron/ironing board

Luxury Suite

  • City view
  • 27 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Penthouse

Penthouse

Penthouse

  • City view
  • 32 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Luxury Twin Room, 1 Bedroom

Luxury Twin Room, 1 Bedroom

Luxury Twin Room, 1 Bedroom

8.0 out of 10
Very good
(1 review)
  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

About the area

Cape Town

InnsCape on Castle puts you in the heart of Cape Town, steps from Long Street and within a 15-minute stroll of Cape Town International Convention Centre. Highlights at this hotel include a restaurant, a bar/lounge and a rooftop terrace. .This smoke-free hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Other amenities include a coffee shop/cafe, a snack bar/deli and laundry facilities. Each morning buffet breakfast is served between 6:30 AM and 10:00 AM. There's also the convenience of an airport shuttle. .Attractions within a 10-minute drive of this 3.5-property class Cape Town City Centre hotel include Cape Town Stadium and Table Mountain.

What's nearby

  • Greenmarket Square - 1 min walk - 0.0 km
  • Long Street - 1 min walk - 0.1 km
  • Bree Street - 2 min walk - 0.2 km
  • Africa Centre - 3 min walk - 0.3 km
  • Cape Town International Convention Centre - 11 min walk - 0.9 km

Getting around

  • Cape Town Station - 6 min walk
  • Observatory Station - 7 min drive
  • Cape Town (CPT-Cape Town Intl.) - 20 min drive

Restaurants

  • ‪Tiger's Milk - ‬1 min walk
  • ‪Butter - ‬3 min walk
  • ‪KFC - ‬1 min walk
  • ‪House Of Machines - ‬3 min walk
  • ‪Grand Daddy Hotel - ‬1 min walk

About this property

InnsCape on Castle

Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. A rooftop terrace, multilingual staff, and a picnic area are also featured at InnsCape on Castle.

This 3.5-star Cape Town hotel is smoke free.

  • 19 guestrooms or units
  • Deli
  • Terrace on the roof
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Outdoor picnic space
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
InnsCape on Castle offers 19 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. Guests can make use of the in-room fridges and microwaves. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Cape Town hotel provides complimentary wireless Internet access. 32-inch flat-screen televisions come with satellite channels. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: ZAR 135 for adults and ZAR 67.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Picnic area
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 7:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Deposit is payable by credit/debit card and is due at the time of booking the reservation for all bookings where payment for the stay will be made on site instead of at the time of booking.

Renovations and closures

This property is closed from 1 October 2024 to 31 October 2024 (dates subject to change).

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately ZAR 135.00 for adults and from ZAR 67.50 for children
  • Airport shuttle fee: ZAR 400 per vehicle (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa and Mastercard. Cash is not accepted. Cashless payment methods are available for all transactions.

We should mention

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

InnsCape Castle Hotel Cape Town
InnsCape Castle Hotel
InnsCape Castle Cape Town
InnsCape Castle
Urban on Castle
InnsCape on Castle Hotel
InnsCape on Castle Cape Town
InnsCape on Castle Hotel Cape Town

Frequently asked questions

What is the cancellation policy at InnsCape on Castle?

InnsCape on Castle offers free cancellation on select room rates. Check out the cancellation policy for more info.

Are there any beaches close to InnsCape on Castle?

The closest beach to InnsCape on Castle is Clifton Bay Beach (4.7 km).

What makes InnsCape on Castle a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at InnsCape on Castle.

Does InnsCape on Castle serve breakfast?

Yeah, buffet brekkie is offered daily between 6:30 AM and 10:00 AM.

Is there a free airport shuttle available at InnsCape on Castle?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at InnsCape on Castle?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at InnsCape on Castle?

Check-in begins at 2:00 PM. Check-out time is 11 AM.

Are pets allowed at InnsCape on Castle?

No, pets are not allowed.

InnsCape on Castle Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 34 out of 79 reviews
Rating 8 - Good. 26 out of 79 reviews
Rating 6 - Okay. 14 out of 79 reviews
Rating 4 - Poor. 2 out of 79 reviews
Rating 2 - Terrible. 3 out of 79 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location, nice structure/condition, nice staff and nice breakfast.
Stayed 3 nights in Oct 2023
Verified

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay

Really friendly staff, paid extra attention to make sure I was safe as a guest. The food in the cafe downstairs is simple but lovely. Make sure you have your coffee on the rooftop!
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Inourisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Over all stay was awesome but the restaurant need to sort their cleanliness.
Stayed 2 nights in Sep 2022
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 1 night in Aug 2024
Verified

8/10 Good

Josephine

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the price for the location you're staying in. Unfortunately windows aren't that tight so if someone was yelling on the street in the middle of the night or partying you'd wake up. Nothing ear plugs can't fix though. Friendly staff and good food. Was fantastic!
Stayed 6 nights in Oct 2023
Verified

10/10 Excellent

Sylvester

Got what I paid for

Perfect
Stayed 3 nights in Jul 2024
Verified

8/10 Good

Wakwanza

Liked: Cleanliness, staff & service, room comfort
No elevator broke
Stayed 1 night in May 2024
Verified

6/10 Okay

noelio67

Liked: Cleanliness, staff & service

A construction site!

Booked this place about 3 weeks before I left Ireland, when we arrived, with my friend, who travelled 2 days from the US West coast no less, we found a construction site. the hotel rep in charge arranged for us to stay at another hotel.......my complaint here is pretty obvious, how can this site, including the hotel owners, put rooms up for sale, that are non existent. Very underhanded indeed. My first time to write a hotel review like this.......hope its my last. Sure, you can have hiccups here and there travelling in various Countries, but this kind of behaviour is a no-no! Having said that, Cape Town is a great place, and I'd go back there again. Rant over.
Verified

4/10 Poor

Workneh

Disliked: Cleanliness, staff & service, property conditions & facilities
None
Stayed 2 nights in Jul 2024
Verified

4/10 Poor

Jean marc

Liked: Room comfort
Disliked: Cleanliness

Le moins biens de mon voyage

L hôtel est dans le centre avec un environnement qui n encourage pas a se balader après la tombee de la nuit. La chambre dont j ai hérité au 2 ème étage face a une rue bruyante et a un centre d embauche ou les braves gens font la queue et donc pas mal de bruit de 6 h du mat a 8h .donc pas vraiment un choix interessant et le moins bon de mon voyage.
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent service

Wonderful experience, Michael and the lady at reception were very friendly and welcoming, would definitely book there again .
Stayed 2 nights in Oct 2020
Verified

8/10 Good

Verified traveller

Liked: Staff & service, amenities
お値段に対して満足度高いと思います！ Good value for money,
Stayed 5 nights in Feb 2020
Verified

10/10 Excellent

menesleo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Excellent location, shoos, restaurants, and landmarks within walking distance. The staff is very attentive. Full breakfast provided.
Stayed 3 nights in Feb 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel central. Muy cerca de la parada del Hop On Hop Off. Personal del hotel muy amable. Desayuno muy bueno.
Stayed 1 night in Feb 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cool stay

I arrived late because of a train delay and was still nicely welcomed. Penthouse was great. Breakfast included was nice to start the day along with smiles from the day staff.
Stayed 1 night in Dec 2019
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend getaway

You'll do well to find better value in CT. Clean, comfortable and walking distance to most attractions. Good restaurant at GF level. Very impressed. I've stayed here many times and will stay again.
Stayed 2 nights in Dec 2019
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

CT 7's get away

I've booked this Hotel 5 times. Great value, location is brilliant. At night, Long Street and Waterfront are lively. There are prowlers the locality but nothing the hotel can do about that. It's a great hotel, good value, goid breakfast and they go the extra mile. Do no expect 'views', a large comfortable room on walking distance to most attractions with good breakfast. If I had negatives, the lack of a suspended ceiling for esthetics does little to hear noise from shower above and piles of linen in stairwell looked unsightly but I'm guessing most folk use the lift. I'll definately stay again.
Stayed 3 nights in Dec 2019
Verified

8/10 Good

Paula

Liked: Staff & service, property conditions & facilities, room comfort

Good Quality vs Price

Very welcoming staff. Good Quality vs Price
Stayed 4 nights in Nov 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
中心街あり交通機関便利。乗り降り自由観光バス観光センター直ぐ近く。アルイテ徒歩観光できる。室広く問題無い。又来たら利用者慕い
Stayed 6 nights in Oct 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Personal (besonders Reception & Frühstückscrew) sehr nett. Super Lage & grosses Zimmer.
Stayed 11 nights in Sep 2019
Verified

8/10 Good

Cary

Liked: Staff & service, property conditions & facilities, room comfort

Enjoyable

My stay at this hotel was very enjoyable. I would recommend this hotel to any and all visiting Cape Town.
Stayed 3 nights in Oct 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The intersection of Long and Castle isn't the safest, so I would advise against walking back to the hotel at too late an hour; grab a cab, even if it's just a few blocks. Room 403 has a ventilation issue: cigarette smoke from a lower unit was getting into our room. Our bathroom sink and shower drain weren't draining properly, but that only happened on our last night and didn't affect our visit.
Stayed 6 nights in Sep 2019
Verified

2/10 Terrible

Verified traveller

Nous n'avons pas pu séjourner dans cet Hotel car il n'ont pas retrouvé notre réservation malgré toute les preuves données nous avons été obligés de prendre une autre chambre dans un autre hôtel. Très très déçu car cela nous a fait des frais supplémentaires. Nous souhaitons être remboursés de ces frais. Merci de prendre compte très rapidement de nos remarques.
Stayed 1 night in Aug 2019
Verified

8/10 Good

Marie

Liked: Cleanliness, staff & service, room comfort

Brakefast

Brakefast with The coffey was very good. The straff was candlly and hela full. Hotel was close to å market and chops.
Stayed 2 nights in Jul 2019
Verified

10/10 Excellent

anita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant surprise

Pleasantly surprised because of the local area little dingy The room was total comfort
Stayed 1 night in Jul 2019