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Urban Chic Boutique Hotel

4.5 star property

Photo gallery for Urban Chic Boutique Hotel

Premium bedding, minibar, in-room safe, desk
Free daily full breakfast
Lobby
Front of property – evening/night
Bar (on property)

Reviews

7.4 out of 10
Good

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View map
172 Long Street, Cnr Long And Pepper Streets, Cape Town, Western Cape, 8001
  • Place, Long Street
    ‪1 min walk‬
  • Place, Kloof Street
    ‪3 min walk‬
  • Place, South African National Gallery
    ‪6 min walk‬
  • Airport, Cape Town (CPT-Cape Town Intl.)
    ‪25 min drive‬

Room options

View all photos for Standard Double Room

Premium bedding, minibar, in-room safe, desk

Standard Double Room

  • Mountain view
  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Luxury Double Room

Premium bedding, minibar, in-room safe, desk

Luxury Double Room

  • Mountain view
  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Luxury Room, 1 King Bed

Room amenity

Luxury Room, 1 King Bed

  • Mountain view
  • 32 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Luxury Twin Room, 2 Single Beds

Premium bedding, minibar, in-room safe, desk

Luxury Twin Room, 2 Single Beds

  • Mountain view
  • 35 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Twin Room, 2 Single Beds

Premium bedding, minibar, in-room safe, desk

Standard Twin Room, 2 Single Beds

  • Mountain view
  • 35 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Standard Room, 1 King Bed

  • Mountain view
  • 32 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About the area

Cape Town

A luxury stay in the heart of Cape Town awaits you at Urban Chic Boutique Hotel. Within steps you'll find Long Street and Company's Garden. Highlights at this Art Deco hotel include free daily breakfast, a restaurant and a nightclub. .The café, Urban Chic Hotel, serves local cuisine and is open for breakfast, brunch and lunch. At the hotel's own lounge bar, you can stop for a drink. Additionally, you'll find a gym, Wi-Fi in public areas and coffee/tea in a common area. Each morning free full breakfast is offered between 7 AM and 11 AM. There's also free self parking, along with the convenience of an airport shuttle. .Attractions within a 10-minute drive of this 4.5-property class Cape Town City Centre hotel include Cape Town International Convention Centre and Cape Town Stadium.

What's nearby

  • Long Street - 1 min walk - 0.1 km
  • Bree Street - 2 min walk - 0.2 km
  • Kloof Street - 3 min walk - 0.3 km
  • Greenmarket Square - 5 min walk - 0.4 km
  • South African National Gallery - 6 min walk - 0.6 km

Getting around

  • Woodstock Station - 4 min drive
  • Cape Town Station - 15 min walk
  • Cape Town (CPT-Cape Town Intl.) - 22 min drive

Restaurants

  • ‪Mama Africa - ‬2 min walk
  • ‪Carne SA - ‬2 min walk
  • ‪Royale Eatery - ‬1 min walk
  • ‪Ciao Pizza - ‬2 min walk
  • ‪Marcelino The Bakery - ‬2 min walk

About this property

Urban Chic Boutique Hotel

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is available in public spaces for a fee.

There's an onsite business centre. A nightclub, a fitness centre, and multilingual staff are also featured at the luxury Urban Chic Boutique Hotel. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this Art Deco Cape Town hotel.

  • 1 building
  • 20 guestrooms or units
  • 7 levels
  • Built in 2005
  • Full breakfast (free)
  • Nightclub
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Urban Chic Boutique Hotel offers 20 accommodations, which are accessible via exterior corridors and feature minibars and laptop-compatible safes. Beds feature premium bedding. Premium satellite televisions are provided.

Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, designer toiletries and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and a hairdryer. In-room massages and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge)

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free full breakfast available daily 7 AM to 11 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Urban Chic Hotel

Things to do

  • Gym
  • Nightclub
  • TV in common areas

Family friendly

  • Babysitting
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre

Spa

  • In-room massages

Accessibility

  • Lift

More

  • 1 building
  • 7 floors
  • Art Deco architecture
  • Built in 2005
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower

Entertainment

  • TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: ZAR 200 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: ZAR 360 per room (one way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards
Noise-free guestrooms cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and Diners Club. Noise-free guestrooms cannot be guaranteed.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Boutique Chic Hotel
Chic Boutique Hotel
Urban Chic Boutique Cape Town
Urban Chic Boutique Hotel
Urban Chic Boutique Hotel Cape Town
Urban Chic Hotel
Urban Chic Boutique Hotel Cape Town, South Africa
Urban Chic Boutique
Urban Chic Hotel Cape Town
Urban Chic Boutique Hotel Hotel
Urban Chic Boutique Hotel Cape Town
Urban Chic Boutique Hotel Hotel Cape Town

Frequently asked questions

Is parking available at Urban Chic Boutique Hotel?

Yep, Urban Chic Boutique Hotel has a free self car park. Onsite parking is limited.

Are there any beaches close to Urban Chic Boutique Hotel?

The closest beach to Urban Chic Boutique Hotel is Clifton Bay Beach (4 km).

What makes Urban Chic Boutique Hotel a romantic place to stay?

A lounge bar, plus deep-soaking baths in the guestrooms, help set the scene for a romantic weekend at Urban Chic Boutique Hotel.

Are there hot tubs in the rooms at Urban Chic Boutique Hotel?

No, but there are deep-soaking baths in the guestrooms.

Does Urban Chic Boutique Hotel serve breakfast?

You bet, free full brekkie is on offer daily between 7 AM and 11 AM.

Is there a free airport shuttle available at Urban Chic Boutique Hotel?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Urban Chic Boutique Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves local cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Urban Chic Boutique Hotel?

Check-in begins at 2 PM. Check-out time is 11 AM.

Are pets allowed at Urban Chic Boutique Hotel?

No, pets are not allowed.

Urban Chic Boutique Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 54 out of 249 reviews
Rating 8 - Good. 106 out of 249 reviews
Rating 6 - Okay. 46 out of 249 reviews
Rating 4 - Poor. 23 out of 249 reviews
Rating 2 - Terrible. 20 out of 249 reviews

8.2/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Street noise level at night is terrible. Rooms are spacious, staff helpful.
Stayed 3 nights in Nov 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Nett, zentral, sauber, eigener Parkplatz in Nachbargarage, wer zuerst kommt parkt zuerst , gutes såttigendes
Stayed 4 nights in Nov 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always Friendly Staff Right In The Middle Of Party Central Capetown Long Street.....
Stayed 3 nights in Aug 2019
Verified

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Albergo ok, ma veramente difficile il quartiere oltre a rumore e musica per tutta la notte
Stayed 3 nights in Aug 2019
Verified

10/10 Excellent

Benny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right location , easy to move around, comfortable place
Stayed 4 nights in Aug 2019
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
For a business traveler this is a definite no-go. Long Street is noisy until 5am and the hotel has no sound insulation. It is impossible to sleep with all the noise. The place is also in desperate need of a refurb.
Stayed 1 night in Jul 2019
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I would not stay there again and would not recommend this property to anyone for quality, limited service and may even having basic amenities, such as usb power points, no room service at 2pm in the afternoon and if you order a drink you have to go downstairs to fetch it your self and to top it off found a staple pin in my omelette this morning.
Stayed 1 night in Jul 2019
Verified

8/10 Good

Percy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place if adjacent bars could have soundproof

It was a good experience in terms of the room and the service. The location was however a problem late at night as one could only sleep in the early hours of the night when the loud music from the bars and night clubs stopped. Wish the city could have a soundproof requirement for the bars to allow others to rest
Stayed 4 nights in Jul 2019
Verified

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great for nightlife, not for the light sleepers

Fantastic room and service, but after 10, the street below becomes a party zone. If you like to be out in the evening for dining, drinking, and dancing, this is a great place for you.
Stayed 2 nights in Jun 2019
Verified

8/10 Good

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

For night owls and partiers

The hotel itself is top-notch, and the staff couldn't be more accommodating. However, it sits right across the street from several hostels and nightclubs, and the party there goes on all night long. And I do mean all night - things finally quieted down around 5 am. In a brilliant move, management provides ear plugs upon check-in, but it was still hard to get a good night's sleep.
Stayed 2 nights in Jun 2019
Verified

4/10 Poor

Werner

Disliked: Staff & service, property conditions & facilities

Only a place for your head

Room was good. Barman 4 put of 5.Tv dit not work and nobody seems to no what to do???( very disappointing)specially if you just want to veg in the room. The breakfast was bad very bad.In summary : if you live in a 60-80km radius like we do and want to have a nice evening out, get a cab for R300 and go home.For R100 less please exclude the breakfast
Stayed 1 night in Jun 2019
Verified

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
ホテル自体には問題ない。問題なのは向かいにあるナイトクラブである。毎日朝の4時まで大音量で音楽を流しており、ほとんど寝られない。おかげで体調を崩した。 周りの環境をよく調べていただき、このような環境にあるホテルは改善してもらうか、あるいは提供をやめるなどをしてほしい。 泊まった人がかわいそうだ。
Stayed 3 nights in Jun 2019
Verified

8/10 Good

adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My stay was great all the staff was very helpful

Trip was wonderful amazing staff except for one midnight staff the old white guy saw me when he was relieving the other staff from the eleven o’clock shirt and after he took over I ask him to bizz me out which he did to my surprise when I returned and press the bell to acknowledge him that someone is there he came to the door saw me and ask for room number and my key and he was the one buzz me out just a while ago and the second time the same thing but this time he ask me for name and room number and I told I will lodge a complaint about his behavior think he is racist towards black
Stayed 7 nights in May 2019
Verified

4/10 Poor

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wer schlafen will ist hier falsch

Wie bewertet man so ein Hotel? Die Zimmer sind klasse, das Personal freundlich, also tagsüber alles perfekt, aber... Ein Hotel dient in erster Linie zur Übernachtung, also zum Schlafen. Und dies ist im Urban Chic so gut wie nicht möglich. Zwar sollte bei der Buchung klar sein, dass die Long Street eine belebte Partymeile ist und es ruhigere Ecken in Kapstadt gibt, aber hier befindet sich gegenüber ein Club, der täglich (!) bis 3:00Uhr bei offenen Fenstern und Türen laute Musik und Bässe verursacht. Die Fenster sind nicht schallgeschützt und daher besteht vor Disco-Ende absolut keine Chance auf Nachtruhe. Das Personal ist sich dessen bewusst und verteilt Plugins für die Ohren. Wer damit klar kommt, dem sei das Hotel empfohlen. Allen die schlafen wollen, Finger weg!
Stayed 3 nights in May 2019
Verified

4/10 Poor

Radek

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

If 'u want to be safe & sleep well don't stay here

It was not a pleasant stay at all ! This hotel we booked as situated in city center of CT . We had nice room with nice table Mountain View - this was the only plus !! No one has told us this hotel is on the busiest and not really safe street in CT. Also that in front of this hotel are two big CLUBS one of them called PLANET, which start playing SOOOOO LOUD music DAILY from 8 pm till early morning ! You are not able sleep as you hear everything and as I said loud music and loud drunk ppl - till 3-4 am daily !!! At the reception we have received earplugs ( never used these for sleeping ) - during whole stay in CT we had to use them if we would like get a bit of sleep ! If you want to have good relax after long day traveling and nice sleep definitely don't stay here or anywhere close by LONG STREET !!!!
Stayed 6 nights in Mar 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent help by both Felix but especially Tamsyn. Great place to stay. Is in the party district so wear earplugs if your a light sleeper
Stayed 1 night in Dec 2018
Verified

8/10 Good

Jenipher

Liked: Staff & service, property conditions & facilities, room comfort

Luxury in a very noisy place.

A luxurious hotel. Loved the room space and breakfadt. Two draw backs 1. The location! To the hotels credit they offer earplugs, but I find them uncomfortable. So didn't sleep due to party revellers in Long street. Secondly, the kettle in the room was so dirty, I was put off making myself a cup of coffee. A small thing like that has the potential of spoiling what would be a beautiful experience.
Stayed 1 night in Dec 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Zentral gelegen, nahe bei vielen Sehenswürdigkeiten
Stayed 7 nights in Nov 2018
Verified

8/10 Good

svend

Bit noise from long street late nights,very central
Stayed 1 night in Nov 2018
Verified

8/10 Good

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Nice hotel, great location, great breakfasts, but local venues are very loud.
Stayed 5 nights in Nov 2018
Verified

10/10 Excellent

Rael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótimo hotel

Ótimo hotel, numa rua principal, ao lado do famoso restaurante mama África. Porém a noite muitos oferecem drogas. Cuidado.
Stayed 2 nights in Aug 2018
Verified

6/10 Okay

Ashlin

Liked: Cleanliness, staff & service, room comfort

Nice hotel, not the best location.

Nice Hotel, Difficult to enter through the rotating door with luggage. Service and room was good, good view from the room and it was nice that parking was included at no extra cost. Only thing that was annoying about the parking was that the keycards did not work to enter the hotel from the parking and you have to walk outside the hotel onto the street before using the main entrance. Biggest dislike for the stay was the constant noise from the road right until 3am, even after the bars closed people were screaming and talking loudly and spinning tyres which disturbed our sleep. The hotel did not call in law enforcement or anything to address this.
Stayed 1 night in Jul 2018
Verified

8/10 Good

DANIEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Nice Stay

A bit noisy
Stayed 1 night in May 2018
Verified

8/10 Good

DANIEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good stay

We paid for the booking n behalf of the guest and was annoyed at the fact that he had to produce a card as security deposit
Stayed 6 nights in May 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

また利用したい。

５月の８日から10日まで２泊しました。ホテルはロングストリートにあって周辺は飲食店が結構あります。飲みに出る方はバーも有るので便利だと思います。向かいのMAMA AFRICAはおすすめです。ホテルはきれいで部屋も広いです。浴室は広くてバスタブも大きなのが有りましたが、私が滞在した時は水不足で使えないようにしてありました。二人で使うにはもったいない位な広い部屋でした。ケープポイントへのツアーオフィスも歩いてすぐだし、テーブルマウンテンにもタクシーで15分位で行けます。おすすめです。ただ夜は外が賑やかなので寝れない人には向かないかもしれません。
Stayed 2 nights in May 2018