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Capetonian Hotel

4.0 star property
Suburban hotel with 24-hour front desk and restaurant

Photo gallery for Capetonian Hotel

Front of property - evening/night
Suite, 1 Bedroom
Lobby lounge
Suite, 1 Bedroom | Living area
Reception

Reviews

7.8 out of 10
Good

Popular amenities

  • Room service
  • 24/7 front desk
  • Housekeeping
  • Laundry

Explore the area

Map
Pier Square, Heerengracht, Cape Town, Western Cape, 8001
  • Long Street
    ‪4 min walk‬
  • Two Oceans Aquarium
    ‪3 min drive‬
  • Cape Town Stadium
    ‪3 min drive‬
  • Cape Town (CPT-Cape Town Intl.)
    ‪20 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

Highlights

Separate sitting area
Soundproofed
Individually furnished
Air conditioning
LCD TV
Blackout curtains
Separate bedroom
Separate bath and shower
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double or Twin Room, 1 Bedroom

Superior Double or Twin Room, 1 Bedroom

Superior Double or Twin Room, 1 Bedroom

Highlights

Soundproofed
Individually furnished
Air conditioning
LCD TV
Blackout curtains
Separate bedroom
Separate bath and shower
Hairdryer
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room, 2 Bedrooms

Family Room, 2 Bedrooms

Family Room, 2 Bedrooms

Highlights

Soundproofed
Individually furnished
Air conditioning
LCD TV
Blackout curtains
2 bedrooms
Separate bath and shower
Hairdryer
  • Sleeps 4
  • 2 Single Beds and 1 King Bed

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About the area

Cape Town

At Capetonian Hotel you'll be within just a 5-minute stroll of Long Street and within 30 minutes of Two Oceans Aquarium. Highlights at this hotel include a restaurant, free self-parking and a conference centre. .This business-friendly hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Other amenities include coffee/tea in a common area, a terrace and babysitting services. Buffet breakfast is available daily between 7:00 AM and 10:00 AM. There's also the convenience of limited parking. .Sights within a 10-minute drive of this 4-property class Cape Town City Centre hotel include Cape Town Stadium and University of Cape Town.

What's nearby

  • Cape Town International Convention Centre - 3 min walk - 0.3 km
  • Long Street - 4 min walk - 0.4 km
  • Two Oceans Aquarium - 3 min drive - 2.3 km
  • Cape Town Cruise Terminal - 3 min drive - 1.9 km
  • Cape Town Stadium - 3 min drive - 2.7 km

Getting around

  • Observatory Station - 6 min drive
  • Cape Town Station - 9 min walk
  • Cape Town (CPT-Cape Town Intl.) - 20 min drive

Restaurants

  • ‪Col'Cacchio - ‬6 min walk
  • ‪The Food Lover's Market - ‬4 min walk
  • ‪Yu - ‬2 min walk
  • ‪Westin Executive Club - ‬5 min walk
  • ‪Mrkt - ‬1 min walk

About this property

Capetonian Hotel

Suburban hotel with 24-hour front desk and restaurant
There's a restaurant on site. Public spaces have free WiFi. There are 3 meeting rooms available. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Capetonian Hotel. Limited free parking is available on a first-come, first-served basis.

This 4-star Cape Town hotel is smoke free.

  • 169 guestrooms or units
  • 12 levels
  • Childcare (surcharge)
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Dining venue
Capetonian Hotel offers 169 air-conditioned accommodations with a safe and complimentary bottles of water. Each accommodation is individually furnished. 32-inch LCD televisions come with satellite channels. Bathrooms include a separate bath and shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Languages

Afrikaans, English, Xhosa, Zulu

Similar properties

Soundproofing, iron/ironing board, Internet, wheelchair access

Capetonian Hotel

  • Restaurant
  • Gym
  • Parking available
  • Business services
3.3 out of 5, 18 reviews
Capetonian Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: ZAR 195 per person
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Conference centre

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately ZAR 195 per person
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. For guests' safety, the property includes a fire extinguisher and a first aid kit in all accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Quality graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organisation.

Property is also known as

Capetonian Hotel
Capetonian Hotel Cape Town, South Africa
Capetonian Hotel Cape Town
Capetonian Cape Town
Capetonian
Capetonian Hotel Hotel
Capetonian Hotel Cape Town
Capetonian Hotel Hotel Cape Town

Frequently asked questions

What is the cancellation policy at Capetonian Hotel?

Capetonian Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Capetonian Hotel?

Yep, Capetonian Hotel has a free self car park. Onsite parking is limited.

Are there any beaches close to Capetonian Hotel?

The closest beach to Capetonian Hotel is Camps Bay Beach (5.6 km).

Does Capetonian Hotel serve breakfast?

Yeah, buffet brekkie is on offer daily between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at Capetonian Hotel?

No, Capetonian Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Capetonian Hotel?

Yep, you can grab a meal at Capetonian Hotel's onsite restaurant.

What time are check-in & check-out at Capetonian Hotel?

Check-in begins at 2:00 PM. Check-out time is 11 AM.

Are pets allowed at Capetonian Hotel?

No, pets are not allowed.

Capetonian Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 47 out of 155 reviews
Rating 8 - Good. 63 out of 155 reviews
Rating 6 - Okay. 22 out of 155 reviews
Rating 4 - Poor. 14 out of 155 reviews
Rating 2 - Terrible. 9 out of 155 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel in the city centre. Friendly staff.
Stayed 4 nights in Oct 2024

8/10 Good

Lilian

The rooms were very spacious and clean
Stayed 5 nights in Jul 2024

8/10 Good

Shauna

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great location - very close to CTICC for conferences and the Waterfront for dining, entertainment and shopping options. Their restaurant also had a variety of delicious meal options. Staff were mostly pleasant and helpful. They did have a little roach infestation issue though - not severe- but they should really look into that before it gets out of hand. Despite that, I'd stay again.
Stayed 3 nights in May 2024

8/10 Good

Irfaan

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jun 2024

8/10 Good

Irfaan

Travelled with family
Liked: Staff & service, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Ana Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very big Family Room

The family room was very big with 2 separate bedrooms- one bathroom por both room ( which needs a renovation asap). Except for the bathroom, we really enjoyed our stay!
Stayed 1 night in Apr 2024

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
It was excellent
Stayed 5 nights in Mar 2024

4/10 Poor

Peter

Stayed 1 night in Apr 2024

8/10 Good

harry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was nice like colonial style but needs a refurbishment. Staff were friendly an helpful.
Stayed 1 night in Mar 2024

4/10 Poor

Henry

Disliked: Cleanliness
I had to deal with a cockroach which was awful . Guest Relations Msnager was defensive when I brought it to his attention saying that it was not unusual for this with rooms that have a balcony. He also side that other hotels had same problem. I told him to take on board my complaint and to address the problem
Stayed 5 nights in Mar 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Cape Town hotel with wonderful service a

Wonderful service in a perfect location.
Stayed 2 nights in Mar 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellently located Cape Town Hotel

Excellent location and service. Very reasonable price and wonderful hot variety breakfast included. Excellent service by all especially by Imraan at Reception.
Stayed 3 nights in Mar 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Cape Town Hotel

Excellent attentive service in a reasonably priced well located hotel.
Stayed 3 nights in Mar 2024

8/10 Good

Darren

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Everything you need for a quick stay

Right off the main N2 highway so very convenient but at the same time you'll have to drive out into a busy street. Free parking right outside the back entrance of the hotel with security around. Check in was fuss free and the rooms were spacious. Everything was clean and I enjoyed my stay. Only thing was, I thought the hotel safe could be larger as my 15inch laptop couldn't fit.
Stayed 1 night in Mar 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Cape Town hotel at good rate &location

Very pleased with this well located hotel within easy walking to the cruise terminals and the Victoria and Albert complex. Lots of restaurants in the area and easy to book a variety of tours.
Stayed 1 night in Mar 2024

4/10 Poor

ML

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Cushions on bed to hard. Floors need a good sweep Could not connect tv onto netflix, youtube or any other services Loved the water that was placed in the rooms every day Room service took nearly two hours... For toasted sandwiches Saturday morning breakfast was stale. Toilet in reception area smells like smoke, bad odour and was broken
Stayed 3 nights in Jan 2024

6/10 Okay

Ishmael

Disliked: Staff & service
Stayed 2 nights in Dec 2023

10/10 Excellent

Ashref

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

What a great hotel

What an amazing experience from check in until check out. We stayed there for 10nights. Shaukat is very polite and resolves issues with ease. The chef (Anwar) was extremely accommodating and spoilt my family with his lovely/delicious breakfasts. Maleka thanks for the great hospitality shown. Our security was the best you can find. What a great hotel with great and friendly staff. Will definitely stay there again.
Stayed 10 nights in Dec 2023

8/10 Good

SABELLE

Business traveller
Liked: Staff & service, room comfort
The manager Teagan was exceptionally lovely and helpful.
Stayed 2 nights in Dec 2023

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
It was okay. Served a purpose. Tv in the room was broken and they couldn't fix it so i was moved. Had to repack and move rooms. A bit painful. The shower was a bit slippery for me, so be careful! Food was excellent when I ate dinner the one night at the hotel. A bit pricey, but okay. Also I like to put bills on my room and they wouldn't;t let me do that.
Stayed 3 nights in Dec 2023

10/10 Excellent

Loretta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great proximity to the CTICC properties and also to the waterfront market (V&A)
Stayed 5 nights in Nov 2023

8/10 Good

Kevin

Stayed 9 nights in Nov 2023

10/10 Excellent

Truelove

Travelled with partner
Liked: Property conditions & facilities
The property is safe and well maintained. It is strategically located and a walkable distance to my event location.
Stayed 4 nights in Nov 2023

10/10 Excellent

Anwar

Stayed 2 nights in Oct 2023

4/10 Poor

Kumar

Travelled with family
Disliked: Staff & service, property conditions & facilities
Hotel condition is poor, toilet doors no lock, phone to reception not working, staff not professional, too easy going. Should not be 4star rather 3star is more appropriate.
Stayed 5 nights in Jun 2023