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Taj Cape Town

5-star property
1 Wale Street, Cape Town, Western Cape 1800 796 370
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5.0 out of 5
Exceptional!
See all 6 Wotif Reviews

"The experience at the Taj was fantastic overall. Would highly recommend and hope to get back soon. Please do not drop the service and facility standar ... " More

By a verified traveller on Sat 19 Jan 2019

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Hotel Description

A luxury stay in the heart of Cape Town awaits you at Taj Cape Town. Within steps you'll find Long Street and Kloof Street within a 10-minute stroll. Highlights at this family-friendly hotel include 2 restaurants, a full-service spa, and an indoor swimming pool.

Flat-screen TVs with satellite channels are featured in all 176 soundproofed rooms, and you can enjoy free WiFi, free wired Internet, and iPod docks. Minibars provide refreshments, and 24-hour room service is also available. Nice touches to enhance your stay include rainfall showerheads and bathrobes, while Select Comfort beds and premium bedding invite a good night's rest. Additionally, DVD players, separate bathtubs and showers, and pillow menus are available.

A relaxing visit to Jiva Grande Spa at Taj can include deep-tissue massages, hot stone massages, and aromatherapy along with access to the sauna and spa tub. The fine-dining restaurant, Bombay Brasserie, serves Indian cuisine and is open for breakfast, lunch, and dinner. The hotel's own bar/lounge is a nice place to enjoy a drink. Enjoy the 24-hour health club, kids' club, Turkish bath/hammam, and spa tub. 11200 square feet (1041 square meters) of event facilities include a conference center, and other business amenities include a 24-hour business center and limo/town car service. Plus you'll find free WiFi in public areas, a free manager's reception, and a sauna. There's also self parking, along with the convenience of a free area shuttle.

Within a 20-minute walk of this 5-star Cape Town City Centre hotel, attractions include Castle of Good Hope and Cape Town International Convention Centre.

Tower Wing, Luxury Room, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$130* Per night/room 10 Mar. - 11 Mar.

Tower Wing, Luxury Room, 2 Single Beds, Mountain View

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Presidential Suite, 2 Bedrooms, Mountain View (2 Bedrooms)

Bed Count 1 King Bed Maximum Occupancy 5 Max

Luxury Room, 1 King Bed, City View (Heritage Wing)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Taj Club, Room, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Tower Wing, Luxury Room, 1 King Bed, Mountain View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Taj Cape Town ratings based on 6 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Taj Cape Town

Everyone (4) Couples (2)
5 out of 5
The experience at the Taj was fantastic overall. Would highly recommend and hope to get back soon. Please do not drop the service and facility standards.

Posted by , from Gold Coast, QLD on 19 Jan. 2019

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Comment from Hotel Management

21 Jan. 2019 by TAJ

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mark Wernich General Manager

5 out of 5
Nice hotel good location, friendly staff, exelent breakfast.

Posted by on 3 Jan. 2019

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Comment from Hotel Management

14 Jan. 2019 by TAJ

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mark Wernich General Manager

5 out of 5

Business Stay

Great room to base myself. Great desk to to work on

Posted by , from New Zealand on 28 May 2018

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Comment from Hotel Management

4 Jun. 2018 by TAJ

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mark Wernich General Manager

5 out of 5

Outstanding hotel, room, staff and service

This was an unexpected and most pleasant experience from start to finish. The staff on the front desk could not have been more friendly, efficient or helpful. The room was amazing. Great central location for the "real" tourists, away from the glitz of the waterfront. And value for money at a quarter of the price of some of the trendy boutique offerings. Loved it and will be back.

Posted by , from Perth, Australia on 29 Jan. 2018

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Comment from Hotel Management

1 Jun. 2018 by TAJ

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Mark Wernich General Manager

5 out of 5
Pros: We were upgraded to a one bedroom suite looking to Table Mtn.
Cons: Reception desk wouldn't make change to smaller bills for tipping
Location: Wonderful
Facilities: Top of the line; Value: Amazing, Were upgraded to a suite ; Service: Go the extra mile; Cleanliness: Gleaming; Bell captain Gavins and room housekeeping people were great; Concierge was helpfu..

Posted by , from Canada on 25 Sep. 2013

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5 out of 5
Pros: Bombay Brasserie restaurant was fabulous. Wonderful service and delicious dinner.
Cons: Movies were pay per view- free movies would not have gone astray for the price.

Posted by , from Kenya on 5 Apr. 2013

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About the Taj Cape Town

Location 1 Wale Street, Cape Town, Western Cape 8001

Property Features

Taj Cape Town offers its guests a full-service spa, an indoor pool, and a 24-hour health club. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business center and limo/town car service are available. Event space at this hotel measures 11200 square feet (1041 square meters) and includes a conference center. A spa tub, a sauna, and a terrace are also featured at the luxury Taj Cape Town. You'll have access to the outdoor pool at a partner property. An area shuttle within 10 km and a beach shuttle are free. Limited parking is available for a fee and is offered on a first-come, first-served basis. Smoking is allowed in designated areas at this 5-star Cape Town hotel.

  • 176 guestrooms or units
  • 17 levels
  • 2 dining venues
  • 11200 sq ft of conference space
  • 1041 sq m of conference space
  • Built in 2010
  • Bar or lounge
  • Manager's reception (free)
  • Coffee shop
  • Deli
  • Kid's club (surcharge)
  • Supervised kid's activities (surcharge)
  • Childcare (surcharge)
  • Towels for the beach
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference center
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Soundproofed rooms
  • Free area shuttle
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge) , Limited onsite parking

Transport

  • Airport: Cape Town Intl. Airport (CPT) (20.5 km / 12.7 mi)
  • Train station: Cape Town Station (0.8 km / 0.5 mi)
  • Property shuttles: Free area shuttle within 10 km, beach shuttle, and shopping center shuttle; airport shuttle, train station pick-up, and cruise terminal shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Taj Cape Town offers 176 accommodations with iPod docking stations and MP3 docking stations. Select Comfort beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with premium satellite channels, DVD players, and pay movies. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include minibars and complimentary bottled water. Housekeeping is provided daily.

  • Select Comfort beds
  • Minibar
  • IPod dock
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • DVD player
  • Egyptian cotton linens
  • Down blanket
  • Pillow options
  • Separate shower and tub
  • Rainfall showerhead
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

The hotel hosts a free manager's reception daily.

Bombay Brasserie - This fine-dining restaurant specializes in Indian cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Mint Restaurant - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.

In Room Dinning 24 Hours - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Open 24 hours. Open daily.

Late night fare is available from 24-hour room service.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 9
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Sauna in spa
  • Spa tub in spa
  • Massages
  • Minimum age to access spa is 16
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Steam room in spa
  • Reflexology

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 2:00 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for ZAR 400.00 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards, debit cards, and cash.

For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 48 hours between bookings.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • One child stays free
  • Debit cards
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • gap period enforced between guest stays 48 hours
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: ZAR 750 per vehicle (one way)
  • Covered self parking fee: ZAR 100 per day
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: ZAR 400.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cape Town Taj
  • Taj Cape Town
  • Taj Hotel Cape Town
  • Taj Cape Town Hotel Cape Town Central
  • Taj Cape Town South Africa
  • Taj Cape Town Hotel
  • Taj Cape Town South Africa
  • Taj Cape Town Hotel
  • Taj Cape Town Cape Town
  • Taj Cape Town Hotel Cape Town

You should know

  • Taj Cape Town offers transfers from the cruise terminal, airport, and train station (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

National Rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.