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NH Cape Town The Lord Charles

4.0 star property
Suburban hotel with 2 outdoor pools and restaurant

Photo gallery for NH Cape Town The Lord Charles

2 outdoor pools, pool umbrellas
Lobby
Lobby sitting area
Exterior
Interior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Restaurant
  • Gym
  • Breakfast available
  • Parking available

Explore the area

View map
Corner of Main Road (M9) & Broadway, Boulevard (R44, Cape Town, Western Cape (province), 7130
  • Place, Ster-Kinekor Somerset
    ‪3 min drive‬
  • Place, Erinvale Golf Club
    ‪9 min drive‬
  • Place, Vergelegen Wine Estate
    ‪10 min drive‬
  • Airport, Cape Town (CPT-Cape Town Intl.)
    ‪18 min drive‬

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About the area

Cape Town

A family-friendly stay in Cape Town awaits you at NH Cape Town The Lord Charles. You'll be 3.1 km (1.9 mi) from Ster-Kinekor Somerset and 3.6 km (2.3 mi) from Cheetah Outreach. Highlights at this hotel include 2 outdoor swimming pools, a restaurant and a bar/lounge. .A day of pampering can include facials and body treatments. The buffet restaurant, Garden Terrace, is open for breakfast, lunch and dinner. 15007 square feet (1394 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a 24-hour business centre. Other amenities include free Wi-Fi in public areas, a gym and coffee/tea in a common area. Each morning buffet breakfast is served between 7:00 AM and 10:30 AM. There's also self parking, along with the convenience of a free shopping centre shuttle. .With a stay at this 4-property class Somerset West hotel, you'll be 4.4 km (2.7 mi) from Strand Golf Club and 4.4 km (2.7 mi) from Flagstone Winery.

What's nearby

  • Ster-Kinekor Somerset - 3 min drive - 2.7 km
  • Lourensford Wine Estate - 4 min drive - 4.2 km
  • Erinvale Golf Club - 9 min drive - 7.0 km
  • Vergelegen Wine Estate - 10 min drive - 7.7 km
  • Cape Town International Convention Centre - 30 min drive - 50.7 km

Getting around

  • Firgrove Station - 4 min drive
  • Cape Town Bellville Station - 28 min drive
  • Cape Town (CPT-Cape Town Intl.) - 26 min drive

Restaurants

  • ‪Crossley & Sons - ‬6 min drive
  • ‪Steffanie's Place - ‬4 min drive
  • ‪Mugg & Bean - ‬4 min drive
  • ‪KFC - ‬4 min drive
  • ‪WCafe - ‬9 min walk

About this property

NH Cape Town The Lord Charles

Suburban hotel with 2 outdoor pools and restaurant
NH Cape Town The Lord Charles offers its guests 2 outdoor swimming pools and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 15007 square feet (1394 square metres) and includes a conference centre. A terrace, multilingual staff, and tour/ticket assistance are also featured at the family-friendly NH Cape Town The Lord Charles. An airport shuttle (available on request) and a beach shuttle are available for a fee. Parking is available for a fee.

This 4-star Cape Town hotel is smoke free.

  • 1 building
  • 198 guestrooms or units
  • 2 levels
  • Conference rooms
  • 15007 sq ft of conference space
  • 1394 sq. m of conference space
  • Built in 1989
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Dining venue
NH Cape Town The Lord Charles offers 198 accommodations with minibars and a safe. Beds feature down duvets. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include baths or showers with a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis.

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View from property
Lord Charles Hotel, Somerset West, a Tribute Portfolio Hotel
  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
4.3 out of 5, Excellent, 53 reviews
The price is AU$250
includes taxes & fees
20 Feb - 21 Feb
Lord Charles Hotel, Somerset West, a Tribute Portfolio Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 6 AM to midnight at scheduled times and on request
  • Area shuttle up to 10 km
  • Beach shuttle (surcharge)
  • Free shopping centre shuttle
  • Parking on site (surcharge)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: ZAR 214 to 527 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Garden Terrace

Things to do

  • 2 outdoor pools
  • Gym
  • Personal motorised watercraft
  • Piano
  • Tennis
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • In-room babysitting
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (15,007 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool umbrellas
  • Terrace

Spa

  • Facials

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible parking

More

  • 1 building
  • 2 floors
  • Built in 1989
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Late check-in subject to availability

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately ZAR 214 to 527 per person
  • Airport shuttle fee: ZAR 460 per vehicle (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa, Mastercard, American Express, Diners Club and cash.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Quality graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organisation.

Property is also known as

Lord Charles Hotel
NH Hotel Lord Charles
NH Lord Charles
NH Lord Charles Cape Town
NH Lord Charles Hotel
NH Lord Charles Hotel Cape Town
NH The Lord Charles Hotel
NH Cape Town The Lord Charles Hotel
NH Cape Town The Lord Charles Cape Town
NH Cape Town The Lord Charles Hotel Cape Town

Frequently asked questions

Is parking available at NH Cape Town The Lord Charles?

Yep, NH Cape Town The Lord Charles has a self car park, for a fee. A self car park is also available, for a fee.

Are there any beaches close to NH Cape Town The Lord Charles?

The closest beach to NH Cape Town The Lord Charles is Bikini Beach (11.4 km).

Does NH Cape Town The Lord Charles have a pool?

NH Cape Town The Lord Charles has 2 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

What makes NH Cape Town The Lord Charles a romantic place to stay?

A lounge bar and 24-hour room service, as well as rainfall showerheads in the guestrooms, all help set the scene for a romantic weekend at NH Cape Town The Lord Charles.

Is NH Cape Town The Lord Charles family-friendly?

You bet! With amenities such as children's meals and babysitting services, as well as childcare services in the guestrooms, it's no surprise that NH Cape Town The Lord Charles is a hit with families.

Does NH Cape Town The Lord Charles serve breakfast?

Yeah, buffet breakfast is available daily between 7:00 AM and 10:30 AM.

Is there a free airport shuttle available at NH Cape Town The Lord Charles?

No, but there's an airport shuttle that runs from 6 AM - midnight on request for a fee.

Is there a bar or restaurant at NH Cape Town The Lord Charles?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at NH Cape Town The Lord Charles?

Check-in begins at 3:00 PM. Check-out time is 10 AM.

Are pets allowed at NH Cape Town The Lord Charles?

No, pets are not allowed.

NH Cape Town The Lord Charles Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 59 out of 139 reviews
Rating 8 - Good. 48 out of 139 reviews
Rating 6 - Okay. 21 out of 139 reviews
Rating 4 - Poor. 7 out of 139 reviews
Rating 2 - Terrible. 4 out of 139 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly helpful. The room was huge, clean, quiet, wifi great, all the meals I had was tasty and well presented. I noticed that the service at the pool was very slow and it took forever to pick up the dirty dishes. I am not sure if the manager is giving enough guidance
Stayed 2 nights in Mar 2020

10/10 Excellent

Nico

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Travelled with family and small children
Friendly staff, excellent breakfast and lovely pool area. The room was bright and comfortable.
Stayed 9 nights in Feb 2020

8/10 Good

Jacqueline

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had various issues with the room and service but they were resolved fairly quickly. One issue, not resolved is that there are no USB ports available - inconvenient in a hotel used for many business conferences.
Stayed 7 nights in Jan 2020

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything at the lord charles is impeccable, the staff are all professional, friendly and courteous, service is great and the rooms are amazingly comfortable
Stayed 1 night in Feb 2020

10/10 Excellent

R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Valentines

The staff were friendly and welcoming to me and my lady. They made it extra special for us. The room was well prepared. We were advised of what is happening at the hotel and around with options for our entertainment. I will definitely book again.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

6/10 Okay

Louis

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Disappointing stay

In short: They need to learn what the term "maintenance" means. Even if they appoint a handyman, it will go a long way towards addressing he many glaring issues relating to maintenance. And... I do not like to have seconds for breakfast, referring rather sarcastically to the fact that the flies had first helping to the buffet. Staff are very pleasant and helpful. Will not recommend this establishment at all!
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

8/10 Good

Kuvie, Lagos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were spacious & clean. Nice pool & tennis courts.
Stayed 8 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff here make this hotel such a wonderful place to stay - Always smiling and friendly - It’s like coming home
Stayed 1 night in Dec 2019

6/10 Okay

Johann, Stellenbosch

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Beautiful setting and gardens Plumbing not flowing well Carpets looking worn out
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning hotel with great amenities, the staff were beyond professional and friendly, it’s so well located and perfect for the wine lover looking to explore the local wine routes
Stayed 2 nights in Nov 2019

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel has low occupancy tonight so pub and restaurants were closed early which was a disappointment after a 23 hour flight
Stayed 1 night in Nov 2019

6/10 Okay

A

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
In general a very nice hotel well situated in Somerset West . Breakfast was also good but
Stayed 1 night in Nov 2019

10/10 Excellent

Angelika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, amazing staff
Stayed 2 nights in Oct 2019

8/10 Good

Lori, Las Vegas

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
I stayed here for a week even though my Expedia booking was for 2 nights. Lovely, friendly staff - responsive; good at recovery (e.g., always had to ask for bottled water even though housekeeping was to leave it each day). Property is a little older; standard room (6 nights) much better than suite on first night (host neglected to make reservation). Love the outdoor areas. Bed was really comfy, large shower with bathroom amenities. Would definitely stay again!
Stayed 2 nights in Sep 2019

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyable

A great location for conferences, with great facilities on-site. You'd need to set aside some time to visit the more central places in Cape Town like Table Mountain, but it's very doable. Good vineyards around the place to visit for some good wine-tasting.
Stayed 4 nights in Sep 2019

4/10 Poor

PASCAL

Liked: Staff & service
Disliked: Room comfort

Could have been better

It would have been perfect if the bathroom did not leak , the air cons of many many other friends rooms were operational , the tissues available when we overheat , the room coffee had not been renewed for days . This hotel has a lack of Quality Control and this is sad for an hotel of such a level . Our friend s conference were disappointed .
Stayed 2 nights in Sep 2019

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful view and quiet it nice for relaxing and good price for that type of standard
Stayed 5 nights in Aug 2019

10/10 Excellent

PS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cant be beaten

this hotel can't be beaten on location and value for money! Staff is superb and great breakfast
Stayed 3 nights in Aug 2019