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Hotel on the Promenade

4.0 star property
Family-friendly hotel with spa services and 24-hour front desk

Photo gallery for Hotel on the Promenade

Bar (on property)
Beach/ocean view
Deluxe Double or Twin Room | View from room
Deluxe Double or Twin Room
Front of property

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Breakfast available
  • Spa
  • 24/7 front desk
  • Parking available
  • Room service
The current price is AU$415
includes taxes & fees
28 Oct - 29 Oct

Explore the area

View map
11 Arthurs Road, Sea Point, Cape Town, Western Cape, 8001
  • Place, Cape Town Stadium
    ‪3 min drive‬
  • Place, Clifton Bay Beach
    ‪5 min drive‬
  • Place, Long Street
    ‪5 min drive‬
  • Airport, Cape Town (CPT-Cape Town Intl.)
    ‪21 min drive‬

Room options

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room

Deluxe Double or Twin Room

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
Minibar (some free items)
Flat-screen TV
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double or Twin Room

Standard Double or Twin Room

Standard Double or Twin Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Minibar (some free items)
Flat-screen TV
Pillow menu
Renovated in 2012
Down duvet
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

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About the area

Cape Town

A family-friendly stay in the heart of Cape Town awaits you at Hotel on the Promenade. Within just a 10-minute stroll, you'll find Milton Beach and Sea Point Promenade. Highlights at this hotel include a restaurant, free self-parking and a bar/lounge. .A day of pampering can include massages, body wraps and mani/pedis. The bistro, The Bistro, serves French cuisine and is open for breakfast, brunch, lunch and dinner. Plus you'll find free Wi-Fi in public areas, a free manager's reception and a coffee shop/cafe. There's also valet parking, along with the convenience of an airport shuttle. .Attractions within a 10-minute drive of this 4-property class Sea Point hotel include Cape Town Stadium and Cape Town International Convention Centre.

What's nearby

  • Cape Town Stadium - 3 min drive - 2.7 km
  • Cape Town International Convention Centre - 5 min drive - 4.1 km
  • Clifton Bay Beach - 5 min drive - 3.7 km
  • Camps Bay Beach - 5 min drive - 4.1 km
  • Long Street - 5 min drive - 4.8 km

Getting around

  • Cape Town Station - 10 min drive
  • Observatory Station - 10 min drive
  • Cape Town (CPT-Cape Town Intl.) - 28 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Tap’d - ‬6 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Maggy Lou’s - ‬3 min walk
  • ‪The Falafel Guy - ‬6 min walk

About this property

Hotel on the Promenade

Family-friendly hotel with spa services and 24-hour front desk
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A free manager's reception is offered. A computer station is on site and WiFi is free in public spaces.

You'll find a business centre on site. Spa services, a terrace, and multilingual staff are also featured at the family-friendly Hotel on the Promenade. An airport shuttle (available 24 hours) and a beach shuttle are available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Cape Town hotel is smoke free.

  • 1 building
  • 7 guestrooms or units
  • 2 levels
  • Built in 2010
  • Manager's reception (free)
  • Deli
  • Childcare (surcharge)
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel on the Promenade offers 7 accommodations with minibars (stocked with some free items) and minibars. Beds feature premium bedding. 40-inch flat-screen televisions come with premium satellite channels. Guests can make use of the in-room fridges and espresso makers. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and laptop-compatible safes. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Guests can pamper themselves by indulging in the on-site spa services. There are couples treatment room(s) available. Services include facials, body wraps, body scrubs and body treatments.

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking; reservations required
  • Offsite parking; reservations required
  • 24-hour return airport shuttle on request for a surcharge
  • Beach shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Free self parking on site
  • Valet parking on site (ZAR 50 per day)
  • Limited on-site parking

Food and drink

  • Breakfast available for a fee
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free manager's reception
  • Snack bar/deli

Restaurants on site

  • The Bistro

Things to do

  • Bicycle rentals

Family friendly

  • Babysitting (surcharge)
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station

Outdoors

  • Terrace

Spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • Lift

More

  • 1 building
  • 2 floors
  • Built in 2010
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Free minibar (limited items)
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 1:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 16

Check-out

Check-out before 11:30 AM
Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal and airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel on the Promenade

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 7 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for ZAR 250.0 per day.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: ZAR 500.00 per day
  • Airport shuttle transfer per adult: ZAR 500 (one way)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: ZAR 500.00 per room (one way)
  • Valet parking fee: ZAR 50.00 per day
  • Rollaway bed fee: ZAR 250.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express and Diners Club.

We should mention

  • One child aged 7 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

National rating

Quality graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organisation.

Property is also known as

Cascades Promenade
Cascades Promenade Cape Town
Cascades Promenade Hotel
Cascades Promenade Hotel Cape Town
Cascades On The Promenade Cape Town, South Africa
Cascades On The Promenade Hotel Sea Point
Cascades On The Promenade Cape Town South Africa
Hotel Promenade Cape Town
Hotel Promenade
Promenade Cape Town
Cascades on the Promenade
Hotel on the Promenade Hotel
Hotel on the Promenade Cape Town
Hotel on the Promenade Hotel Cape Town

Frequently asked questions

What is the cancellation policy at Hotel on the Promenade?

Hotel on the Promenade offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel on the Promenade?

As of 23 Oct 2025, prices found for a 1-night stay for 2 adults at Hotel on the Promenade on 28 Oct 2025 start from AU$238.07, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel on the Promenade?

Yep, Hotel on the Promenade has a free self car park. Additionally there is valet parking for ZAR 50.00 per day. Onsite parking is limited.

Are there any beaches close to Hotel on the Promenade?

Yep, Hotel on the Promenade is a short 6-minute walk from Milton Beach.

Is there a spa on site at Hotel on the Promenade?

There's no onsite spa, but this property does offer services like body wraps and body scrubs.

What makes Hotel on the Promenade a romantic place to stay?

Couples spa treatments and ocean-view dining, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Hotel on the Promenade.

Is Hotel on the Promenade family-friendly?

You bet! With amenities such as children's meals and babysitting services, as well as free infant beds in the guestrooms, it's no surprise that Hotel on the Promenade is a hit with families.

Is there a free airport shuttle available at Hotel on the Promenade?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Hotel on the Promenade?

Yep, they've got a lounge bar and an onsite restaurant that serves French cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel on the Promenade?

Check-in begins at 1:00 PM. Check-out time is 11:30 AM.

Are pets allowed at Hotel on the Promenade?

No, pets and service animals are not allowed.