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Best Western Plus Tree House

2.5 star property
Hotel in Mount Shasta with 2 restaurants and fitness centre

Photo gallery for Best Western Plus Tree House

Lobby
Lobby
Daily cooked-to-order breakfast (USD 10.99 per person)
Property amenity
Premium bedding, pillow-top beds, desk, laptop workspace

Reviews

8.8 out of 10
Excellent

Popular amenities

The current price is AU$232
includes taxes & fees
11 Jan - 12 Jan 2026

Explore the area

View map
111 Morgan Way, Mount Shasta, CA, 96067
  • Place, Sacred Mountain Spa
    ‪9 min walk‬
  • Place, Mercy Medical Center Mt. Shasta
    ‪17 min walk‬
  • Place, Mount Shasta City Park
    ‪1 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Courtyard View (Courtyard View)

Standard Room, 1 King Bed, Accessible, Courtyard View (Courtyard View)

Standard Room, 1 King Bed, Accessible, Courtyard View (Courtyard View)

8.0 out of 10
Very good
(2 reviews)

Highlights

Patio
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Pillow-top bed
Blackout curtains
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible, Non Smoking

Premium bedding, pillow-top beds, desk, laptop workspace

Standard Room, 2 Double Beds, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Pillow-top bed
Blackout curtains
Private bathroom
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Two Queen Room

Premium bedding, pillow-top beds, desk, laptop workspace

Two Queen Room

  • Sleeps 4

View all photos for King Room

2 restaurants, breakfast, lunch, dinner served; American cuisine

King Room

  • Sleeps 2

Queen Room with Courtyard View Patio

  • Sleeps 2

Two Queen Room With Courtyard View Patio

  • Sleeps 4

View all photos for King Room with Courtyard View Patio

2 restaurants, breakfast, lunch, dinner served; American cuisine

King Room with Courtyard View Patio

  • Sleeps 2

Queen Room with Mountain View

  • Sleeps 2

Two Queen Room with Mountain View

  • Sleeps 4

King Room with Mountain View

  • Sleeps 2

Two Queen Room with Mountain View and Balcony

  • Sleeps 4

King Room with Mountain View and Balcony

  • Sleeps 2

View all photos for Suite with Courtyard View Patio

Premium bedding, pillow-top beds, desk, laptop workspace

Suite with Courtyard View Patio

  • Sleeps 4

Two King Suite with Mountain View

  • Sleeps 4

Accessible King Room with Courtyard View Patio

  • Sleeps 2

Accessible King Room with Mountain View

  • Sleeps 2

Accessible Two Double Room

  • Sleeps 4

Deluxe Two Queen Room

  • Sleeps 4

View all photos for Family Suite

Lobby

Family Suite

  • Sleeps 6

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, pillow-top beds, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(23 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Pillow-top bed
Blackout curtains
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Patio, Courtyard View (Patio)

Premium bedding, pillow-top beds, desk, laptop workspace

Standard Room, 1 Queen Bed, Patio, Courtyard View (Patio)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Deck/patio
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Pillow-top bed
Blackout curtains
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Refrigerator & Microwave, Mountain View (Refrigerator & Microwave)

Premium bedding, pillow-top beds, desk, laptop workspace

Standard Room, 1 Queen Bed, Refrigerator & Microwave, Mountain View (Refrigerator & Microwave)

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Pillow-top bed
Blackout curtains
Private bathroom
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave, Mountain View (Refrigerator & Microwave)

Premium bedding, pillow-top beds, desk, laptop workspace

Standard Room, 1 King Bed, Refrigerator & Microwave, Mountain View (Refrigerator & Microwave)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Pillow-top bed
Blackout curtains
Private bathroom
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Balcony, Mountain View (Balcony)

Premium bedding, pillow-top beds, desk, laptop workspace

Standard Room, 1 King Bed, Balcony, Mountain View (Balcony)

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Sofa bed - double
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Patio, Courtyard View (Patio)

Room amenity

Suite, Multiple Beds, Patio, Courtyard View (Patio)

Highlights

Patio
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Pillow-top bed
Blackout curtains
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Suite, Multiple Beds, Kitchenette, Mountain View (Kitchenette)

Premium bedding, pillow-top beds, desk, laptop workspace

Suite, Multiple Beds, Kitchenette, Mountain View (Kitchenette)

Highlights

Air conditioning
Connecting rooms available
Kitchenette
Fridge
Flat-screen TV
Premium bedding
Pillow-top bed
Blackout curtains
  • Mountain view
  • Sleeps 4
  • 2 King Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, pillow-top beds, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(7 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Pillow-top bed
Blackout curtains
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Patio, Courtyard View

Premium bedding, pillow-top beds, desk, laptop workspace

Standard Room, 1 King Bed, Patio, Courtyard View

8.0 out of 10
Very good
(3 reviews)

Highlights

Deck/patio
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Pillow-top bed
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, Mountain View

Premium bedding, pillow-top beds, desk, laptop workspace

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Mountain View

10.0 out of 10
Exceptional
(7 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Pillow-top bed
Blackout curtains
Private bathroom
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Balcony, Mountain View

Premium bedding, pillow-top beds, desk, laptop workspace

Standard Room, 2 Queen Beds, Balcony, Mountain View

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Pillow-top bed
Blackout curtains
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Patio, Courtyard View

Premium bedding, pillow-top beds, desk, laptop workspace

Standard Room, 2 Queen Beds, Patio, Courtyard View

8.0 out of 10
Very good
(4 reviews)

Highlights

Deck/patio
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Pillow-top bed
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

Room amenity

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Pillow-top bed
Blackout curtains
Private bathroom
  • Sleeps 6
  • 3 Queen Beds

Standard Room, 1 King Bed, Accessible, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Pillow-top bed
Blackout curtains
  • Sleeps 2
  • 1 King Bed

Suite-3 Queen Beds, Non-Smoking, 2 Rooms, Stairs to Access the Bed, Microwave and Refrigerator, Wi-Fi

  • Sleeps 6

About the area

Mount Shasta

At Best Western Plus Tree House you'll be within just a 10-minute stroll of Sacred Mountain Spa and Siskiyou Arts Council Gallery. Highlights at this hotel include 2 restaurants, an indoor swimming pool and free self-parking. .The restaurant, Tree House Restaurant, serves American cuisine and is open for breakfast and dinner. For a drink, you can stop by the hotel's own lounge bar. Enjoy the gym and Hot tub. Additionally, you'll find free Wi-Fi in public areas and laundry facilities. Each morning cooked-to-order breakfast is served between 6:30 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as an off-lead area. There's also the convenience of RV/bus/truck parking. .In proximity to this Mount Shasta hotel you'll find Mount Shasta.

What's nearby

  • Siskiyou Arts Council Gallery - 8 min walk - 0.7 km
  • Sacred Mountain Spa - 9 min walk - 0.8 km
  • Mercy Medical Center Mt. Shasta - 17 min walk - 1.5 km
  • Mount Shasta City Park - 1 min drive - 2.8 km
  • Lake Siskiyou - 3 min drive - 3.5 km

Getting around

  • Dunsmuir Station - 10 min drive
  • Redding, CA (RDD-Redding Municipal) - 80 min drive

Restaurants

  • ‪Starbucks - ‬4 min walk
  • ‪Deadwood Supply Co. - ‬8 min walk
  • ‪Black Bear Diner - ‬1 min walk
  • ‪Theory Coffee - ‬7 min walk
  • ‪Burger King - ‬1 min walk

About this property

Best Western Plus Tree House

Hotel in Mount Shasta with 2 restaurants and fitness centre
Best Western Plus Tree House offers its guests an indoor pool, Access to hot tub, and a fitness centre. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A terrace, a vending machine, and a picnic area are also featured at the business-friendly Best Western Plus Tree House. Self parking is free.

This Mount Shasta hotel is smoke free.

  • 98 guestrooms or units
  • 3 levels
  • 3 buildings
  • 2 dining venues
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Terrace
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
Best Western Plus Tree House offers 98 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and a hairdryer. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with premium satellite channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Mount Shasta hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

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The price is AU$157
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:30 AM for a fee: USD 10.99 for adults and USD 5.99 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Cooper's Bar & Grill
  • Tree House Restaurant

Things to do

  • Gym
  • Hot tub
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (on request)

Outdoors

  • In a national park
  • In the mountains
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 buildings
  • 3 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Please note for guests booked in a breakfast-inclusive rate category breakfast is offered for up to 2 guests. Breakfast is available for a surcharge for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per day
  • Only dogs are allowed
  • An off-lead area is available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.00 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately USD 10.99 for adults and from USD 5.99 for children
  • Pet fee: USD 20 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and Carte Blanche. Cash is not accepted. 
    This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • Pool access available from 7:00 AM to 10:30 PM
  • Up to 4 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Plus Tree House
Best Western Plus Tree House Hotel
Best Western Plus Tree House Hotel Mount Shasta
Best Western Plus Tree House Mount Shasta
Best Western Tree House
Tree House Best Western
Best Western Mount Shasta
Best Western Tree Hotel
Mount Shasta Best Western
Plus Tree House Mount Shasta
Best Western Plus Tree House Hotel
Best Western Plus Tree House Mount Shasta
Best Western Plus Tree House Hotel Mount Shasta

Frequently asked questions

Is parking available at Best Western Plus Tree House?

Yep, Best Western Plus Tree House has a free self car park.

How much does it cost to stay at Best Western Plus Tree House?

As of 15 Dec 2025, prices found for a 1-night stay for 2 adults at Best Western Plus Tree House on 11 Jan 2026 start from AU$232.14, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Best Western Plus Tree House?

The closest beach to Best Western Plus Tree House is Lake Siskiyou Beach (4.2 km).

Is there a spa on site at Best Western Plus Tree House?

No, there is no spa at this property. Sacred Mountain Spa is a short 9-minute walk away.

Does Best Western Plus Tree House have a pool?

Best Western Plus Tree House has an indoor pool. The pool is open 7:00 AM to 10:30 PM.

What luxury perks are available at Best Western Plus Tree House?

Best Western Plus Tree House features an indoor pool, 1 hot tub and 2 restaurants. All guestrooms come with pillowtop beds and premium bedding.

What makes Best Western Plus Tree House a romantic place to stay?

1 hot tub and al fresco dining, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Best Western Plus Tree House.

Is Best Western Plus Tree House family-friendly?

You bet! With amenities such as children's meals, laundry facilities and a picnic area, it's no surprise that Best Western Plus Tree House is a hit with families.

Does Best Western Plus Tree House serve breakfast?

You bet, cooked-to-order breakfast is available daily between 6:30 AM and 10:30 AM.

Is there a free airport shuttle available at Best Western Plus Tree House?

No, Best Western Plus Tree House does not offer an airport shuttle service.

Is there a bar or restaurant at Best Western Plus Tree House?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Best Western Plus Tree House?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Best Western Plus Tree House?

Dogs are welcome at Best Western Plus Tree House, with dog exercise areas on offer.

Best Western Plus Tree House Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 578 out of 1004 reviews
Rating 8 - Good. 278 out of 1004 reviews
Rating 6 - Okay. 72 out of 1004 reviews
Rating 4 - Poor. 53 out of 1004 reviews
Rating 2 - Terrible. 23 out of 1004 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Alma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Would stay here again
Stayed 1 night in Jun 2025

8/10 Good

Dany

Stayed 1 night in Sep 2025

4/10 Poor

LeRoy

Disliked: Amenities
Location convenient. Room not equipped with decent amenities for the price. No cups for the coffee. No decaf or tea. Room was shabby and seemed dirty.
Stayed 1 night in Sep 2025

8/10 Good

Daniel

Stayed 1 night in Sep 2025

6/10 Okay

Hans-Christoph

Travelled with group
Disliked: Property conditions & facilities
Not sure where this hotel has its rating from. Run down and smelly hallway. Indoor pool not very appealing. Restaurant dark. Close to highway but fortunately quiet.
Stayed 1 night in Sep 2025

10/10 Excellent

Mina, Mountain View

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Sagayaraj

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay around Mt. Shasta.
Stayed 1 night in Sep 2025

10/10 Excellent

Mary, Moss Landint

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upgrade room at no extra charge
Stayed 1 night in Sep 2025

10/10 Excellent

Irving Giovanni

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Farid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Many years staying there ! Always best feelings ! Very grateful to amazing Staff
Stayed 17 nights in Aug 2025

6/10 Okay

John

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Last time I stayed my key card failed many times. The Front Desk offered me a drink coupon at the Restaurant for the inconvenience. The Restaurant Manager said it was not valid for that reason. Very poor customer service. It’s not acceptable. The front desk and restaurant should be on the same page.
Stayed 1 night in Sep 2025

10/10 Excellent

Chandler

Stayed 1 night in Sep 2025

10/10 Excellent

chris

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the only thing that bothered me was there was no exhaust fan in the bathroom so i had to wait to shave. but ill stay there again
Stayed 1 night in Sep 2025

10/10 Excellent

Nicholas

Stayed 1 night in Sep 2025

10/10 Excellent

Michelle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property! Staff were so helpful. Very clean big room with a balcony. Only a short drive to the main part of Shasta.
Stayed 1 night in Aug 2025

8/10 Good

peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Michal, San Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The suites with king beds and kitchenette were comfortable and spacious. The facility is a bit dated but clean and just perfect for exploring the Mount Shasta area
Stayed 3 nights in Aug 2025

6/10 Okay

Adele

I picked this hotel because of the indoor hot tub. It was broken the whole trip. Staff at the front desk was very good but had to deal with a lot of problems.
Stayed 4 nights in Jul 2025

6/10 Okay

Adele

Liked: Cleanliness, staff & service
I picked that particular hotel only because they had an indoor hot tub. It was broken the whole trip. Apparently that happens a lot. I suggested they take it off of their list of services then. really great staff at the front desk.
Stayed 4 nights in Aug 2025

4/10 Poor

sagun

Stayed 2 nights in Aug 2025

6/10 Okay

Noelle

Liked: Staff & service
Stayed 1 night in Aug 2025

8/10 Good

elizabeth

Stayed 3 nights in Aug 2025

2/10 Terrible

Tarienne

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We had specks/spots on the bed the first night which worried me. Under the mattress was immaculate which made me think they recently changed them for a reason. We changed the sheets ourselves. By the time I left, I had over 30 bites from my knees to ankles on both legs. My doctor said they were likely bed bugs or mites from the hotel. I called and the manager never called me back and refused a refund request. I went through Expedia and they were told that Mt Shasta doesn’t have bed bugs. I looked it up and there are reports that they do. Carpets were old, dirty and smelly. No elevators except in area. Hot tub was closed and this was the one reason we booked this hotel. They didn’t even bother to notify us. $1,200 for three nights is way too expensive. Stayed in room 227. Beware! Stay here at your own risk. I’ll never stay here again! Absolutely disgusted! Expedia was helpful but we received no resolution and I provided pictures with my dispute! It won’t let me add them here.
Stayed 3 nights in Aug 2025

4/10 Poor

Manjunath

Travelled with family
Disliked: Staff & service, property conditions & facilities

Look for other options

We picked up a room with balcony only to find dust and construction debris from the balcony. Take your kids into the pool, you will find yourself in cold water, a spa with no water with a board that it isn’t working and men and women bathroom next to the pool with shower handles taken away. In some way it’s very eco friendly. I think there are better options around to choose than this one.
Stayed 1 night in Aug 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, room comfort

Best Hotel

Best Western is best hotel in Mt Shasta.
Stayed 1 night in Aug 2025