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Embassy Suites by Hilton at Hot Springs Convention Center

3.5 star property
Hotel with an indoor pool, steps from Hot Springs Convention Center

Photo gallery for Embassy Suites by Hilton at Hot Springs Convention Center

Lobby
Free daily full breakfast
Indoor pool
1 bedroom, in-room safe, desk, laptop workspace
Fitness facility

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Air-conditioning
  • Gym
The current price is AU$174
includes taxes & fees
15 Feb - 16 Feb

Explore the area

View map
400 Convention Blvd, Hot Springs, AR, 71901
  • Place, Hot Springs Convention Center
    ‪1 min walk‬
  • Place, Hot Springs National Park
    ‪5 min walk‬
  • Place, Bathhouse Row
    ‪8 min walk‬
  • Airport, Hot Springs, AR (HOT-Memorial Field)
    ‪7 min drive‬

Room options

View all photos for One King Bed, Non-Smoking, Accessible

1 bedroom, in-room safe, desk, laptop workspace

One King Bed, Non-Smoking, Accessible

8.8 out of 10
Excellent
(13 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
Dining table
Smart TV
Renovated in 2025
Blackout curtains
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for One King Bed, Non-Smoking, Accessible

1 bedroom, in-room safe, desk, laptop workspace

One King Bed, Non-Smoking, Accessible

8.6 out of 10
Excellent
(16 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
Dining table
Smart TV
Renovated in 2025
Blackout curtains
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Non-Smoking, Accessible

1 bedroom, in-room safe, desk, laptop workspace

Suite, Non-Smoking, Accessible

8.4 out of 10
Very good
(15 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
Dining table
Smart TV
Renovated in 2025
Blackout curtains
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Presidential Suite, 1 King Bed, Non Smoking

Highlights

Separate dining area
Air conditioning
Heating
Connecting rooms available
Fridge
Dining table
Smart TV
Renovated in 2025
  • 124 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Corner

55-inch Smart TV with cable channels, Netflix, streaming services

Room, 2 Queen Beds, Corner

9.0 out of 10
Wonderful
(15 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
Dining table
Smart TV
Renovated in 2025
Blackout curtains
  • Sleeps 6
  • 2 Queen Beds

View all photos for Premium Suite, 1 King Bed, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Premium Suite, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(10 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
Dining table
Smart TV
Renovated in 2025
Blackout curtains
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Accessible, Bathtub

1 bedroom, in-room safe, desk, laptop workspace

Premium Suite, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
Dining table
Smart TV
Renovated in 2025
Blackout curtains
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Premium Suite, 1 King Bed, Non Smoking

7.0 out of 10
Good
(2 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
Dining table
Smart TV
Renovated in 2025
Blackout curtains
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed, Accessible

1 bedroom, in-room safe, desk, laptop workspace

Presidential Suite, 1 King Bed, Accessible

Highlights

Separate dining area
Air conditioning
Heating
Connecting rooms available
Fridge
Dining table
Smart TV
Renovated in 2025
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Suite, 2 Queen Beds, Non Smoking

55-inch Smart TV with cable channels, Netflix, streaming services

Premium Suite, 2 Queen Beds, Non Smoking

7.0 out of 10
Good
(2 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
Dining table
Smart TV
Renovated in 2025
Blackout curtains
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing, In-room air purification)

1 bedroom, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing, In-room air purification)

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
Dining table
Smart TV
Hypo-allergenic bedding
Renovated in 2025
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Non Smoking (Wellness, In-room air purification)

1 bedroom, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed, Non Smoking (Wellness, In-room air purification)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
Dining table
Smart TV
Hypo-allergenic bedding
Renovated in 2025
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

1 bedroom, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds

9.2 out of 10
Wonderful
(20 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
Dining table
Smart TV
Renovated in 2025
Blackout curtains
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Corner

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Corner

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
Dining table
Smart TV
Renovated in 2025
Blackout curtains
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

Combined shower/bathtub, free toiletries, hair dryer, towels

Suite, 1 King Bed

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
Dining table
Smart TV
Renovated in 2025
Blackout curtains
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Hearing)

1 bedroom, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds, Accessible (Hearing)

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
Dining table
Smart TV
Renovated in 2025
Blackout curtains
  • Sleeps 6
  • 2 Queen Beds

Premium Suite, 2 Queen Beds

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
Dining table
Smart TV
Renovated in 2025
Blackout curtains
  • Sleeps 5
  • 2 Queen Beds

Suite, 2 Queen Beds, Allergy Friendly

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
Dining table
Smart TV
Renovated in 2025
Blackout curtains
  • Sleeps 6
  • 2 Queen Beds

View all photos for Deluxe Suite One King and One Sofa Bed Corner

55-inch Smart TV with cable channels, Netflix, streaming services

Deluxe Suite One King and One Sofa Bed Corner

8.8 out of 10
Excellent
(22 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
Dining table
Smart TV
Renovated in 2025
Blackout curtains
  • 57 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Suite One King and One Sofa Bed Non-Smoking

1 bedroom, in-room safe, desk, laptop workspace

Standard Suite One King and One Sofa Bed Non-Smoking

8.8 out of 10
Excellent
(108 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
Dining table
Smart TV
Renovated in 2025
Blackout curtains
  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Premium Suite With 2 Double Beds

  • Sleeps 5

View all photos for 2 Room Suite-Pure Wellness-2 Double Beds

1 bedroom, in-room safe, desk, laptop workspace

2 Room Suite-Pure Wellness-2 Double Beds

  • Sleeps 6

Presidential Room With 1 King Bed And Roll-in Shower-Mobility Accessible

  • Sleeps 3

2 Double Bed Suite Hearing Accessible

  • Sleeps 6

2 Queen Beds Corner Premium Suite

  • Sleeps 6

Premium Corner King Suite

  • Sleeps 4

View all photos for Suite With 1 King Bed And Tub-Mobility And Hearing Accessible

Combined shower/bathtub, free toiletries, hair dryer, towels

Suite With 1 King Bed And Tub-Mobility And Hearing Accessible

  • Sleeps 4

1 Bed King Suite

  • Sleeps 4

King Suite-Hearing Accessible

  • Sleeps 4

View all photos for 1 Bed King Executive Suite

Living area

1 Bed King Executive Suite

  • Sleeps 4

Corner Suite 2 Queen Beds

  • Sleeps 6

1 Bed King Corner Suite

  • Sleeps 4

1 King Pure Suite Mobility/Hearing Access Tub

  • Sleeps 4

View all photos for 2 Double Bed Suite

1 bedroom, in-room safe, desk, laptop workspace

2 Double Bed Suite

  • Sleeps 6

King Suite With Mobility Accessible Roll-in Shower

  • Sleeps 4

Two-Room Presidential King Suite

  • Sleeps 4

1 King Prem Ste Mobility/Hearing Access Tub

  • Sleeps 4

Premium King Suite

  • Sleeps 4

Two-Room Suite With 1 King Bed-Pure Wellness

  • Sleeps 4

1 King Bed Corner Suite With Shower

  • Sleeps 4

View all photos for Two-Room King Suite With Shower

Combined shower/bathtub, free toiletries, hair dryer, towels

Two-Room King Suite With Shower

  • Sleeps 4

Two Room Suite With 2 Queen Beds

  • Sleeps 6

View all photos for 2 Queen Beds-2 Room Suite Hearing Accessible

1 bedroom, in-room safe, desk, laptop workspace

2 Queen Beds-2 Room Suite Hearing Accessible

  • Sleeps 6

2 Queens Beds 2 Room Premium Suite

  • Sleeps 5

2 Room Suite-Pure Wellness-2 Queen Beds

  • Sleeps 6

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About the area

Hot Springs

Embassy Suites by Hilton at Hot Springs Convention Center puts you in the heart of Hot Springs, steps from Hot Springs Convention Center and within a 10-minute stroll of Hot Springs National Park. Highlights at this hotel include a restaurant, an indoor swimming pool and a complimentary breakfast. .The restaurant, Cascades, is open for dinner. At the hotel's own lounge bar, you can stop for a drink. 8400 square feet (780 square metres) of event facilities include 8 meeting rooms and conference space. Other amenities include a 24-hour gym, a free manager's reception and Wi-Fi in public areas. Bring your pet along and take advantage of this property's pet-friendly amenities, such as an off-lead area. There's also the convenience of valet parking. .With a stay at this 3.5-property class Downtown hotel, you'll be 0.8 km (0.5 mi) from Bathhouse Row and 4 km (2.5 mi) from Magic Springs and Crystal Falls.

What's nearby

  • Bank of the Ozarks Arena - 1 min walk - 0.0 km
  • Hot Springs Convention Center - 1 min walk - 0.1 km
  • Hot Springs National Park - 5 min walk - 0.5 km
  • Quapaw Baths - 8 min walk - 0.7 km
  • Bathhouse Row - 8 min walk - 0.7 km

Getting around

  • Malvern Station - 30 min drive
  • Little Rock, AR (LIT-Clinton National Airport) - 63 min drive

Restaurants

  • ‪McDonald's - ‬12 min walk
  • ‪501 Prime - ‬11 min walk
  • ‪Don Juan Mexican Bar and Grill - ‬3 min drive
  • ‪Arlington Lobby Cafe - ‬14 min walk
  • ‪Capachi’s Coffee & Tea - ‬3 min drive

About this property

Embassy Suites by Hilton at Hot Springs Convention Center

Hotel with an indoor pool, steps from Hot Springs Convention Center
Embassy Suites by Hilton at Hot Springs Convention Center offers its guests an indoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is available in public spaces for a fee.

Event space at this hotel measures 8400 square feet (780 square metres) and includes conference space. The business-friendly Embassy Suites by Hilton at Hot Springs Convention Center also features gift shops/newsstands, laundry facilities, and dry cleaning/laundry services. Parking is available for a fee. A complete renovation of Embassy Suites by Hilton at Hot Springs Convention Center was completed in April 2025.

  • 1 building
  • 246 guestrooms or units
  • 9 levels
  • Conference rooms
  • 8400 sq ft of conference space
  • 780 sq. m of conference space
  • Built in 2003
  • Full breakfast (free)
  • Manager's reception (free)
  • Charging station for electric cars
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Corner/local shop
  • Gift shop
  • Television in lobby
  • ATM
  • Bar or lounge
  • Dining venue
Embassy Suites by Hilton at Hot Springs Convention Center offers 246 accommodations with laptop-compatible safes and coffee/tea makers. This accommodation is furnished with double sofa beds and dining tables. 55-inch Smart televisions come with premium cable channels and Netflix. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

In-room wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)) is available for a surcharge. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per day)
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: WiFi (USD 9.95 per day)

Parking and transport

  • Electric car charging station on site
  • Free offsite parking
  • Uncovered parking on site (USD 10 per day; includes in/out privileges)
  • Uncovered valet parking on site (USD 20 per day; includes in/out privileges)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Cascades

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Dining table
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate bedroom
  • Travel cot

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 8 meeting rooms
  • 8,400 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Front entrance ramp
  • Lever door handles
  • No lift
  • Pool hoist on site
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 9 floors
  • Ballroom
  • Banquet hall
  • Built in 2003
  • Designated smoking areas
  • Reception hall
  • Renovated entire property - April 2025
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Dining table
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Living room
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are required to download the property's Hilton Honors mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 125.00 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • An off-lead area is available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 9.95 per day (rates may vary)
  • Fee for wireless Internet in public areas: USD 9.95 per day (rates may vary)
  • Uncovered self-parking fee: USD 10.00 per day (in/out privileges)
  • Valet parking fee: USD 20.00 per day (in/out privileges)
  • Pet fee: USD 125.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve cots/infant beds. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and window guards in all accommodation. Guests can access their rooms with a mobile device.

We should mention

  • Pool access available from 6 AM to midnight
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Hot Springs
Embassy Suites Hot Springs Hotel
Hot Springs Embassy Suites
Embassy Suites Hot Springs Hotel Hot Springs
Embassy Suites Hilton Hot Springs Hotel
Embassy Suites Hilton Hot Springs
Embassy Suites by Hilton Hot Springs Hotel Spa
Embassy Suites by Hilton at Hot Springs Convention Center Hotel

Frequently asked questions

What is the cancellation policy at Embassy Suites by Hilton at Hot Springs Convention Center?

Embassy Suites by Hilton at Hot Springs Convention Center offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Embassy Suites by Hilton at Hot Springs Convention Center?

As of 31 Jan 2026, prices found for a 1-night stay for 2 adults at Embassy Suites by Hilton at Hot Springs Convention Center on 15 Feb 2026 start from AU$173.93, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Embassy Suites by Hilton at Hot Springs Convention Center?

Yep, Embassy Suites by Hilton at Hot Springs Convention Center has an uncovered self car park with in/out privileges for USD 10.00 per day. A self car park is also available, for a fee.

Are there any beaches close to Embassy Suites by Hilton at Hot Springs Convention Center?

The closest beach to Embassy Suites by Hilton at Hot Springs Convention Center is De Soto Beach (19 km).

Is there a spa on site at Embassy Suites by Hilton at Hot Springs Convention Center?

No, there is no spa at this property. Buckstaff Bathhouse is a short 9-minute walk away.

Does Embassy Suites by Hilton at Hot Springs Convention Center have a pool?

Embassy Suites by Hilton at Hot Springs Convention Center has a pool and an indoor pool. The pool is open 6 AM to midnight.

Is Embassy Suites by Hilton at Hot Springs Convention Center family-friendly?

You bet! With amenities such as a corner/local shop and laundry facilities, as well as travel cots in the guestrooms, it's no surprise that Embassy Suites by Hilton at Hot Springs Convention Center is a hit with families.

Does Embassy Suites by Hilton at Hot Springs Convention Center serve breakfast?

You bet, guests can't get enough of the free full breakfast here! Offered weekdays between 6:30 AM and 9:30 AM and weekends between 7:00 AM and 10:00 AM, this is the perfect place to fuel up for a day of adventure.

Is there a free airport shuttle available at Embassy Suites by Hilton at Hot Springs Convention Center?

No, Embassy Suites by Hilton at Hot Springs Convention Center does not offer an airport shuttle service.

Is there a bar or restaurant at Embassy Suites by Hilton at Hot Springs Convention Center?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Embassy Suites by Hilton at Hot Springs Convention Center?

Check-in begins at 4 PM. Check-out time is 11:00 AM.

Are pets allowed at Embassy Suites by Hilton at Hot Springs Convention Center?

Cats and dogs are welcome at Embassy Suites by Hilton at Hot Springs Convention Center, with dog exercise areas on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 23 kg per pet.

Embassy Suites by Hilton at Hot Springs Convention Center Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 664 out of 1102 reviews
Rating 8 - Good. 235 out of 1102 reviews
Rating 6 - Okay. 104 out of 1102 reviews
Rating 4 - Poor. 50 out of 1102 reviews
Rating 2 - Terrible. 49 out of 1102 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Standard hotel bteakfast
Stayed 7 nights in Oct 2025

10/10 Excellent

Melanie

Stayed 1 night in Oct 2025

10/10 Excellent

Denise

Travelled with family
Liked: Cleanliness, staff & service, amenities
New updates were fabulous!
Stayed 2 nights in Oct 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 2 nights in Oct 2025

10/10 Excellent

Iris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a particular lady named Mariah at the front desk who went above and beyond.... her cheerfulness was exceptional abd her willingness to help my brother and i was top notch!! By far made our stay there truly an enjoyable experience!!
Stayed 2 nights in Oct 2025

10/10 Excellent

LaTaraio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Donna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Took over 2 hours to receive a room service order
Stayed 2 nights in Oct 2025

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
The kitchen was out of our first options for food. Also there were ants in the bathroom. No worries though. We enjoyed our stay.
Stayed 2 nights in Oct 2025

8/10 Good

Kevin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was a good choice and I will probably stay there again on my next visit to Hot Springs
Stayed 2 nights in Oct 2025

10/10 Excellent

Linda, Bono

Stayed 1 night in Oct 2025

10/10 Excellent

Rebecca

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Most of the staff were very friendly. I had a very pleasant conversation with Hal when I checked in. He was so nice. The ladies at breakfast were so friendly and helpful. They each went above and beyond to make my experience a great one.
Stayed 2 nights in Oct 2025

10/10 Excellent

amy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were very clean and spat. All the staff was courteous. The free breakfast was excellent. The food at the restaurant was fantastic. They have onsite parking and off site parking that is directly across the street. You can actually still see your car if you park off site. When I go back I will definitely stay at Embassy Suites again!!
Stayed 3 nights in Oct 2025

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and nice. The staff was friendly and helpful.
Stayed 1 night in Oct 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience. We had some plumbing issues but staff resolved it quickly! Would stay here again.
Stayed 2 nights in Oct 2025

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was easy to get to, and the staff was excellent. The breakfast was above expectations and the manager’s reception was very nice. Well worth the price.
Stayed 2 nights in Oct 2025

10/10 Excellent

Deborah

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

kaley

Liked: Cleanliness
Stayed 1 night in Oct 2025

10/10 Excellent

Nghia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Edward

Stayed 1 night in Oct 2025

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service
Great hotel.. enjoyed our afternoon drinks! Gym was lacking though!.. not many cardio machines in working order..and no weight machines.. only one bench.. too nice of a hotel for the gym to be this lacking!
Stayed 3 nights in Oct 2025

10/10 Excellent

Carolyn

Liked: Cleanliness, amenities
Great stay and great staff…..clean and I will make every visit to Bot Springs Embassy Suite
Stayed 1 night in Oct 2025

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was clean, beautifully decorated and seemed new and well maintained. Staff members were very friendly.
Stayed 2 nights in Sep 2025

8/10 Good

CynQuala

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 2 nights in Oct 2025

10/10 Excellent

Darin

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff we encountered were very friendly and helpful. Breakfast option were great. Very clean and quiet hotel. Plenty of seating for evening social gathering. We love staying here.
Stayed 3 nights in Oct 2025

10/10 Excellent

Steve

Stayed 1 night in Oct 2025