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4.8 out of 5

"Living in a rainforest was amazing. The boardwalks throughout the property offer a chance to get back to nature. The rooms were luxurious and very com ... " More

By a verified traveller on Sun 23 Feb 2020

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Hotel Description

A luxury stay in Suffolk Park awaits you at Byron at Byron, a Crystalbrook Collection Resort. You'll be 2.5 km (1.5 mi) from Tallow Beach and 4.7 km (2.9 mi) from Main Beach. Highlights at this romantic resort include a full-service spa, a restaurant, and an outdoor swimming pool.

All 92 rooms feature flat-screen TVs with digital channels, and you can enjoy washers/dryers, free WiFi, and balconies. Kitchens come with refrigerators, microwaves, and stovetops, making in-room dining convenient, and minibars provide refreshments. Nice touches to enhance your stay include bathrobes and slippers, while premium linens invite a good night's rest. Dining areas, sitting areas, and DVD players are also available.

A day of pampering at The Day Spa can include Swedish massages, body wraps, and body scrubs along with aromatherapy and mani/pedis. For a drink, you can stop by the resort's own bar/lounge. Enjoy the outdoor tennis court, sauna, and pool loungers as well as access to bike rentals. A conference center and a meeting room are among the business amenities offered. Added amenities include free WiFi in public areas and laundry facilities. Each morning buffet breakfast is served between 7 AM and 10:30 AM. There's also free self parking, along with the convenience of a free shopping center shuttle.

With a stay at this 5-star Suffolk Park resort, you'll be 6 km (3.8 mi) from Wategos Beach.

Superior Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Byron at Byron, a Crystalbrook Collection Resort ratings based on 304 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Byron at Byron, a Crystalbrook Collection Resort

Everyone (111) Couples (157) Family (37)
5 out of 5

Posted by on 28 Feb. 2020

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5 out of 5
Living in a rainforest was amazing. The boardwalks throughout the property offer a chance to get back to nature. The rooms were luxurious and very comfortable. Food at the restaurant is great quality too. Love this resort and will be back!

Posted by , from Sydney on 23 Feb. 2020

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5 out of 5
My fourth stay here was as wonderful as ever. The surroundings are beautiful, and falling asleep with rainforest sounds and a soft breeze every night is incredible. The staff are warm and professional, the spa is a relaxing haven with skilled therapists, and you’ll have a hard time dragging yourself away from the soft chairs around the bar and pool!

Posted by on 23 Jan. 2020

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5 out of 5

Posted by on 23 Jan. 2020

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4 out of 5

Posted by on 29 Nov. 2019

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5 out of 5
Amazing rainforest setting. Lovely onsite restaurant. Relaxing pool area.

Posted by on 20 Oct. 2019

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Comment from Hotel Management

23 Oct. 2019 by Bianca Cahill

Thank you for your wonderful feedback, We look forward to welcoming you back to the resort in the future Warm regards Bianca Cahill

5 out of 5
Excellent service, great location and the perfect setting for a couples romantic getaway

Posted by on 9 Sep. 2019

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Comment from Hotel Management

9 Sep. 2019 by Reservations

Thank you for your lovely review, We are delighted to hear you had a great time at the Resort, We are looking forward to your return in future, Reservations Team

5 out of 5
Nestled in a light filled rainforest close to the beach and in luxurious style units this is a relaxing place with excellent spa and restaurants

Posted by , from canberra on 28 Aug. 2019

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Comment from Hotel Management

28 Aug. 2019 by Bianca Cahill

Thank you for your wonderful feedback, we look forward to welcoming you back to the resort in the future. Warm regards Bianca Cahill Reservations Manager

5 out of 5
Well appointed, close to beach, quiet and staff great

Posted by on 27 Aug. 2019

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Comment from Hotel Management

27 Aug. 2019 by Reservations Team,

Hi there, Thank you for your wonderful feedback, We look forward to welcoming you back to the resort in future, Reservations Team

5 out of 5
Really friendly staff. Even though we were there for one night it was really queit and relaxing. We ate at the restaurant and it was great food. Would definitely recommend this place to stay.

Posted by on 25 Aug. 2019

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Comment from Hotel Management

25 Aug. 2019 by Bianca Cahill

Thank you for your wonderful feedback ! We look forward to welcoming you back to the resort in the future Warm regards Bianca Cahill Reservations Manager

About the Byron at Byron, a Crystalbrook Collection Resort

Location 77-97 Broken Head Road, Suffolk Park, NSW 2481

Property Features

Byron at Byron, a Crystalbrook Collection Resort offers its guests a full-service spa, an outdoor tennis court, and an outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Event space at this resort measures 2325 square feet (216 square meters) and includes a conference center. A sauna, spa services, and a library are also featured at the luxury Byron at Byron, a Crystalbrook Collection Resort. Free self parking is available. Smoking is allowed in designated areas at this 5-star Suffolk Park resort.

  • 92 guestrooms or units
  • 2 levels
  • 2325 sq ft of conference space
  • 216 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Computer for guest use
  • Newspapers in lobby (free)
  • Smoking in designated areas

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Ballina, NSW (BNK-Ballina - Byron Gateway) (29 km / 18 mi)
  • Property shuttles: Free shopping center shuttle
  • Parking: Free self parking

Room Amenities

Byron at Byron, a Crystalbrook Collection Resort offers 92 air-conditioned accommodations with washers/dryers and DVD players. Rooms open to balconies. Accommodations offer separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with digital channels and pay movies. Accommodations at this 5-star resort have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include minibars and coffee/tea makers. Housekeeping is provided daily.

  • In-room kitchen
  • Washer and dryer
  • Private balcony
  • Dining room
  • Sitting area
  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Digital channels
  • Movies for purchase
  • DVD player
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Separate shower and tub
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10:30 AM.

Byron at Byron, a Crystalbrook Collection Resort has a restaurant serving breakfast, lunch, dinner, and light fare.

Room service (during limited hours) is available.

Spa Services

  • Swedish massage
  • Spa tub in spa
  • Number of treatment rooms 6
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for AUD 20.0 per night.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place and guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast.Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Security system
  • Staff do not wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • Gloves are available for guests
  • No shield between guests and staff in main contact areas
  • Property does not follow sanitisation practices of any association
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Gap period enforced between guests' stays 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 39 per person (approximately)
  • Crib (infant bed) fee: AUD 20.0 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Byron Byron Resort Suffolk Park
  • Byron Resort
  • Resort Byron
  • The Byron At Byron Hotel Byron Bay
  • The Byron At Byron Resort And Spa
  • The Byron At Hotel
  • The Byron At Resort
  • Byron Byron Suffolk Park
  • The Byron at Byron Resort Spa
  • Byron at Byron, a Crystalbrook Collection Resort Resort
  • Byron at Byron, a Crystalbrook Collection Resort Suffolk Park

You should know

  • Pool access available from 6 AM to 9 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.