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4.4 out of 5

"Facility is run down. Pool water was slimey. Bad smells from rubbish bins. Sofa & chairs had dirty fabric. " More

By a verified traveller on Sun 09 Jan 2022

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Hotel Description

Byron Bay Hotel & Apartments puts you in the center of Byron Bay, 0.4 km (0.2 mi) from Main Beach and 0.6 km (0.4 mi) from Belongil Beach. Highlights at this property include an outdoor swimming pool and in-room free WiFi.

Each apartment is individually decorated and features a flat-screen TV with digital channels, along with a coffee/tea maker, a safe, and a hair dryer. A refrigerator, a minibar, and an iron/ironing board are also available. Housekeeping is available on request.

This business-friendly apartment building offers free WiFi in public areas, a terrace, and tour/ticket assistance. Plus you'll find luggage storage and an elevator. There's also the convenience of free self parking.

With a stay at this 4-star Byron Bay property, you'll be 2.6 km (1.6 mi) from Wategos Beach.

King Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$281* Per night/room 1 Feb. - 2 Feb.

Three Bedroom Deluxe Apartment

Bed Count 3 King Beds Maximum Occupancy 6 Max

One Bedroom Deluxe Apartment

Bed Count 1 King Bed Maximum Occupancy 3 Max

Two Bedroom Deluxe Apartment

Bed Count 2 King Beds Maximum Occupancy 4 Max

Two Bedroom Apartment

Bed Count 2 King Beds Maximum Occupancy 4 Max

One Bedroom Apartment

Bed Count 1 King Bed Maximum Occupancy 3 Max

Byron Bay Hotel & Apartments ratings based on 415 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Byron Bay Hotel & Apartments

Everyone (194) Couples (179) Family (37)
3 out of 5
Facility is run down. Pool water was slimey. Bad smells from rubbish bins. Sofa & chairs had dirty fabric.

Posted by on 9 Jan. 2022

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Comment from Hotel Management

9 Jan. 2022 by Sharon

Thank you for your feedback! We are happy to hear that you enjoyed our staff and location. I apologize for the room not being up to our typical standard, and we will look further into the matter to make sure this doesn't happen again. We appreciate honest feedback so we can improve and be our best. We hope to have you as a guest in the future so we can make up for any inconvenience this may have caused. Kind regards

3 out of 5
We stayed in a nice 2 bdrm apartment on the first floor. It was a little hard to find at first as parking was in the Aldi car park on the bottom floor but otherwise access was fine. Kitchen/lounge was spacious as were bedrooms and presentation was clean. Location is central so handy for shops and restaurants and no obvious street noise. Main issue was that we were lucky to disturb an intruder entering the apartment at 1am so make sure that windows are properly locked.

Posted by on 7 Jan. 2022

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Comment from Hotel Management

7 Jan. 2022 by Jessica

Thank you for your feedback! We are pleased to note that you enjoyed not only your stay with us, but the accessibility to the lovely shops & businesses surrounding us in the heart of Byron Bay. Kind regards,

5 out of 5
Lol

Posted by on 1 Jan. 2022

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Comment from Hotel Management

4 Jan. 2022 by Sharon

Hi Andrew We are so happy you enjoyed your stay. kind regards Sharon

3 out of 5

Posted by on 2 Jul. 2021

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Comment from Hotel Management

13 Jul. 2021 by Jessica

Thank you for your feedback! Kind regards,

3 out of 5

Posted by on 28 Jun. 2021

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Comment from Hotel Management

8 Jul. 2021 by Jessica

Thank you for your feedback! Kind regards,

5 out of 5
Our weekend at the Byron Bay Hotel and Apartments was amazing. We stayed for 3 nights in a 3bd apartment with our small dog. The apartment was immaculate and spacious (each room had a king bed), the service was excellent and they kindly put us in touch with a professional dog sitter (young but excellent) for the nights we had social engagements on so our pooch wasn’t left alone. Perfect location for those wishing to make the most of Byron’s amazing restaurants and cafes.

Posted by on 23 Jun. 2021

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Comment from Hotel Management

23 Jun. 2021 by Jessica

Thank you for your feedback! I am pleased to note that you enjoyed not only your stay with us but our location as well! We look forward to welcoming you and your pooch again soon! Kind regards

4 out of 5
Comfortable stay. Great location

Posted by on 17 Jun. 2021

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Comment from Hotel Management

17 Jun. 2021 by Jess

Thank you for your feedback! We are pleased to hear that you enjoyed not only your stay with us, but our location as well! Kind regards

5 out of 5
Excellent customer service,

Posted by on 16 May 2021

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Comment from Hotel Management

17 May 2021 by Sharon

Thank you for your feedback! We are happy to hear that you enjoyed your stay with us, and we hope to have you as a guest again in the future. Kind regards

2 out of 5
Our room was not clean. Packet noodles spread all over the table and mat! Was not happy as I have a 1 one year old which nearly ate it. $650 for a room and lift was not working which resulted us lifting the pram up and down the strairs. Definitely not worth the $650 we paid!! Will not stay again

Posted by on 28 Mar. 2021

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Comment from Hotel Management

31 Mar. 2021 by Sharon

Thank you for your feedback! We are happy to hear that you enjoyed our staff and location. I apologize for the room not being up to our typical standard, and we will look further into the matter to make sure this doesn't happen again. We appreciate honest feedback so we can improve and be our best. We hope to have you as a guest in the future so we can make up for any inconvenience this may have caused. Kind regards

3 out of 5
Great location. Very noisy. No working aircon. Bad air pollution from street lights.

Posted by on 12 Dec. 2020

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Comment from Hotel Management

12 Dec. 2020 by Sharon

Thank you for your feedback! We are happy to hear that you enjoyed our staff and location. I apologize for the room not being up to our typical standard, and we will look further into the matter to make sure this doesn't happen again. We appreciate honest feedback so we can improve and be our best. We hope to have you as a guest in the future so we can make up for any inconvenience this may have caused. Kind regards

About the Byron Bay Hotel & Apartments

Location 20-22 Fletcher Street, Byron Bay, NSW 2481

Property Features

As a guest of Byron Bay Hotel & Apartments, you'll find an outdoor pool, a terrace, and tour/ticket assistance. WiFi is free in public spaces. Self parking is free. This 4-star Byron Bay apartment is smoke free.

  • 43 guestrooms or units
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Byron Bay Hotel & Apartments offers 43 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Flat-screen televisions come with digital channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers. This Byron Bay apartment provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided on request.

  • Minibar
  • Flat-screen television
  • Digital channels
  • Refrigerator
  • Coffee maker
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (on request)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Wardrobe or closet

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 8:00 PM

Special check-in instructions:

The front desk is open daily from 8:00 AM - 8:00 PM. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 8:00 AM - 8:00 PM.
Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 75.0 per night.
  • Cribs (infant beds) are available for AUD 25.0 per night.

Pet Policy

  • Pets: AUD 80 per accommodation, per stay
  • Only dogs and cats are allowed
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Contactless check-out is available.

  • Parking height restrictions apply
  • Caters to LGBTQ guests
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQIA friendly
  • Pets cannot be left unattended
  • Property does not use a professional cleaning service
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: AUD 80 per accommodation, per stay
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee
  • Crib (infant bed) fee: AUD 25.0 per night
  • Rollaway bed fee: AUD 75.0 per night
  • Credit card charges are subject to a surcharge of 1.3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Byron Bay Hotel Apartments
  • Byron Apartments Inn
  • Apartments Inn, Byron Bay Hotel Byron Bay
  • Byron & Apartments Byron
  • Byron Bay Hotel Apartments
  • Byron Bay Hotel & Apartments Hotel
  • Byron Bay Hotel & Apartments Byron Bay
  • Byron Bay Hotel & Apartments Hotel Byron Bay

You should know

  • This apartment caters to LGBTQ guests.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently asked questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.