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Crystalbrook Byron

5-star property
77-97 Broken Head Road, Suffolk Park, NSW 1800 796 370
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4.8 out of 5
Exceptional!
See all 300 wotif Reviews

"Lovely, relaxing resort in tranquil surroundings. Loved lounging by the pool and walking to the beach. " More

By a verified traveller on Sun 17 Jan 2021

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Hotel Description

A luxury stay in Suffolk Park awaits you at Crystalbrook Byron. You'll be 4.4 km (2.7 mi) from Main Beach and 4.7 km (2.9 mi) from Belongil Beach. Highlights at this romantic resort include a full-service spa, a restaurant, and an outdoor swimming pool.

You can enjoy flat-screen TVs with digital channels, and all 92 individually furnished rooms feature washers/dryers, free WiFi, and balconies. Kitchenettes come with refrigerators, microwaves, and stovetops, making in-room dining convenient, and minibars provide refreshments. Nice touches to enhance your stay include bathrobes and slippers, while premium linens invite a good night's rest. IPads, dining areas, and sitting areas are also available.

A day of pampering at The Day Spa can include Swedish massages, body wraps, and body scrubs along with aromatherapy and mani/pedis. At the resort's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the gym, outdoor tennis court, sauna, and pool loungers. A conference center and a meeting room are among the business amenities offered. Added amenities include free WiFi in public areas and laundry facilities. Each morning cooked-to-order breakfast is served between 7:30 AM and 10:30 AM. There's also free self parking, along with the convenience of a free shopping center shuttle.

With a stay at this 5-star Suffolk Park resort, you'll be 6 km (3.8 mi) from Wategos Beach.

Rainforest Suite Shower Only

Bed Count 1 King Bed Maximum Occupancy 4 Max
AU$514* Per night/room 9 Dec. - 10 Dec.

Treetops Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Rainforest Luxe Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Treetops Luxe Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Rainforest Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Crystalbrook Byron ratings based on 300 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Crystalbrook Byron

Everyone (112) Couples (152) Family (37)
1 out of 5

Posted by on 26 May 2021

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5 out of 5
Lovely, relaxing resort in tranquil surroundings. Loved lounging by the pool and walking to the beach.

Posted by on 17 Jan. 2021

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Comment from Hotel Management

26 May 2021 by Jordan Rodgers, General Manager

Nothing beats relaxing next to our infinity pool and then strolling down to the beach.

5 out of 5

Posted by on 28 Feb. 2020

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5 out of 5
Living in a rainforest was amazing. The boardwalks throughout the property offer a chance to get back to nature. The rooms were luxurious and very comfortable. Food at the restaurant is great quality too. Love this resort and will be back!

Posted by , from Sydney on 23 Feb. 2020

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Comment from Hotel Management

26 May 2021 by Jordan Rodgers, General Manager

Thank you for the excellent review. We’re thrilled your time with us was so amazing. We always strive to go above and beyond to ensure our guests have a memorable experience. We look forward to welcoming you back, Nicole.

5 out of 5
My fourth stay here was as wonderful as ever. The surroundings are beautiful, and falling asleep with rainforest sounds and a soft breeze every night is incredible. The staff are warm and professional, the spa is a relaxing haven with skilled therapists, and you’ll have a hard time dragging yourself away from the soft chairs around the bar and pool!

Posted by on 23 Jan. 2020

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5 out of 5

Posted by on 23 Jan. 2020

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4 out of 5

Posted by on 29 Nov. 2019

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5 out of 5
Amazing rainforest setting. Lovely onsite restaurant. Relaxing pool area.

Posted by on 20 Oct. 2019

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Comment from Hotel Management

23 Oct. 2019 by Bianca Cahill

Thank you for your wonderful feedback, We look forward to welcoming you back to the resort in the future Warm regards Bianca Cahill

5 out of 5
Excellent service, great location and the perfect setting for a couples romantic getaway

Posted by on 9 Sep. 2019

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Comment from Hotel Management

9 Sep. 2019 by Reservations

Thank you for your lovely review, We are delighted to hear you had a great time at the Resort, We are looking forward to your return in future, Reservations Team

5 out of 5
Nestled in a light filled rainforest close to the beach and in luxurious style units this is a relaxing place with excellent spa and restaurants

Posted by , from canberra on 28 Aug. 2019

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Comment from Hotel Management

28 Aug. 2019 by Bianca Cahill

Thank you for your wonderful feedback, we look forward to welcoming you back to the resort in the future. Warm regards Bianca Cahill Reservations Manager

About the Crystalbrook Byron

Location 77-97 Broken Head Road, Suffolk Park, NSW 2481

Property Features

Crystalbrook Byron offers its guests a full-service spa, an outdoor tennis court, and an outdoor pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a bar/lounge and a poolside bar. A computer station is on site and WiFi is free in public spaces. Event space at this resort measures 2325 square feet (216 square meters) and includes a conference center. A fitness center, a sauna, and spa services are also featured at the luxury Crystalbrook Byron. Free self parking is available. Smoking is allowed in designated areas at this 5-star Suffolk Park resort.

  • 92 guestrooms or units
  • 2 levels
  • 2325 sq ft of conference space
  • 216 sq m of conference space
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Computer for guest use
  • Newspapers in lobby (free)
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Free shopping center shuttle
  • Parking: Free self parking

Room Amenities

Crystalbrook Byron offers 92 air-conditioned accommodations with iPads and washers/dryers. Rooms open to balconies. These individually furnished accommodations have separate sitting areas. Beds feature premium bedding. 55-inch flat-screen televisions come with digital channels, DVD players, and pay movies. Accommodations at this 5-star resort have kitchenettes with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include minibars and espresso makers. Housekeeping is provided daily.

  • In-room kitchenette
  • Washer and dryer
  • Private balcony
  • Dining room
  • Sitting area
  • Minibar
  • iPad
  • In-room dining (limited hours)
  • Flat-screen television
  • Digital channels
  • Netflix
  • Movies for purchase
  • DVD player
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Dishwasher
  • Espresso maker
  • Electric kettle
  • Kitchenware
  • Luxury bedding
  • Separate shower and tub
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Unique furnishings
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:30 AM to 10:30 AM.

Crystalbrook Byron has a restaurant serving breakfast, lunch, dinner, and light fare.

Room service (during limited hours) is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 6
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Spa tub in spa
  • Massages
  • Swedish massage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for AUD 20.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place and guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • No rollaway/extra beds available
  • No lifts
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Security system
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • gap period enforced between guest stays 24 hours
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 12 and AUD 49 for adults, AUD 12 and AUD 49 for children (approximately)
  • Crib (infant bed) fee: AUD 20.0 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Byron Byron Resort Suffolk Park
  • Byron Resort
  • Resort Byron
  • The Byron At Byron Hotel Byron Bay
  • The Byron At Byron Resort And Spa
  • The Byron At Hotel
  • The Byron At Resort
  • Byron Byron Suffolk Park
  • Crystalbrook Byron Resort
  • The Byron at Byron Resort Spa
  • Crystalbrook Byron Suffolk Park
  • Crystalbrook Byron Resort Suffolk Park
  • Byron at Byron a Crystalbrook Collection Resort

You should know

  • Pool access available from 6 AM to 9 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently asked questions

Destinations For You

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.