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4.2 out of 5

"Lovely quite place, close to the beach A little more information about needing to bring in own supplies would have been helpful Staff were very acco ... " More

By a verified traveller on Fri 21 May 2021

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Hotel Description

A family-friendly stay in South Ballina awaits you at Ballina Beach Village. You'll be 38.1 km (23.7 mi) from Shelly Beach and 38.1 km (23.7 mi) from Ballina Golf Club. Highlights at this beachfront aparthotel include 2 outdoor swimming pools, and in-room kitchenettes and free WiFi.

Each apartment features a sitting area, a private yard, and a ceiling fan. In-room dining is easy with a kitchenette that comes equipped with a microwave and a stovetop. Housekeeping is available on request.

For a drink, you can stop by the aparthotel's own lounge bar. Spend the day at the beach and enjoy the onsite kids' swimming pool and pool loungers. Additionally, you'll find a snack bar/deli and laundry facilities. There's also free self parking, along with the convenience of an airport shuttle.

With a stay at this 3.5-star South Ballina aparthotel, you'll be 38.3 km (23.8 mi) from Lighthouse Beach and 42.6 km (26.5 mi) from Macadamia Castle.

Standard Cabin

Bed Count 1 Queen Bed Maximum Occupancy 5 Max
AU$118* Per night/room 12 Jul. - 13 Jul.

Large Superior Cabin Pet Friendly

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Studio

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Superior Cabin

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Superior Cabin Pet Friendly

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Standard Cabin Pet Friendly

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Ballina Beach Village ratings based on 119 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Ballina Beach Village

Everyone (41) Couples (30) Family (46)
5 out of 5
Lovely quite place, close to the beach A little more information about needing to bring in own supplies would have been helpful Staff were very accommodating Well set up and pet friendly

Posted by on 21 May 2021

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Comment from Hotel Management

21 May 2021 by Helen

Thanks for your lovely review, and for your feedback on supplies, we are working on our offerings, so please come back soon.

5 out of 5
This park is a hidden gem in Ballina. At first we were a bit put off by the location, as it turns out that South Ballina is quite far from Ballina proper. However, the ferry is very quick and practical and really makes this a great place to stay, removed from the hustle and bustle of the town but close and convenient. The staff were just outstanding and friendly and competent. Our only suggestion is that the plumbing needs a bit of work, it seems to have been corroded by using board water over the years, And also it would be great if the cafe would serve food other than pies from the warming case. We would be very happy to come stay again!

Posted by on 9 Mar. 2021

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Comment from Hotel Management

11 Mar. 2021 by Casey

Hi Thank you for taking the time to share your experience. We are pleased to hear that you we able to immerse in the tranquility and appreciate the wilderness of South Ballina. We are new business owners and we're continuing to improve our park facilities and cafe. Watch this space! New and exciting things are coming to Ballina Beach Village throughout the year and we look forward to welcoming you back

4 out of 5
Very friendly team running the park, very helpful & accommodating.

Posted by on 8 Feb. 2021

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Comment from Hotel Management

14 Feb. 2021 by Casey

Hi There, Thank you for sharing your experience we're glad to hear you enjoyed your stay and look forward to welcoming you again next time

5 out of 5
Great environment for young kids with the pool, playground and a range of activities. Good distance away from town,

Posted by on 9 Jan. 2021

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Comment from Hotel Management

14 Feb. 2021 by Casey

Hi, Thank you for sharing your experience, we've been continuously working to improve our park facilities and so glad to hear your kids enjoyed our pool and playground, i hope they also had the chance to try out our new pedal carts. We hope to have you stay with us again.

5 out of 5
Great staff and follow up Care with visitors and good communication

Posted by on 22 Dec. 2020

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Comment from Hotel Management

14 Feb. 2021 by Casey

Thanks for taking the time to share your feedback. We strive to provide the highest customer service to our guests, and i am pleased to hear we could meet your requests. We hope to see you again in the future

2 out of 5
The Cabins were old Bunks so small for a Teenager no Frypan only a small Pot ,Pool was tiny not good when lots of people were in it in general a total let down nothing like the photos we were looking forward to

Posted by , from sydney on 7 Dec. 2020

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Comment from Hotel Management

8 Dec. 2020 by Casey

Hi Chelsea, Thank you for sharing your experience. We are working to improve our cabin facilities and your comments are well received. We hope to have the opportunity to welcome you back to the park in the future

5 out of 5
Great place for a holiday, exceptional customer service, couldnt ask for better

Posted by , from Sunshine coast qld on 11 Oct. 2020

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Comment from Hotel Management

4 Nov. 2020 by The Ballina Beach Village Team

Good morning Jimmi, Thank you for providing feedback on your stay. We are so pleased to hear you enjoyed your time at Ballina Beach Village. We look forward to your next visit. Kind Regards, The Ballina Team

5 out of 5

Posted by on 14 Sep. 2020

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Comment from Hotel Management

29 Sep. 2020 by Ballina Beach Village Team

Tks for your review!

5 out of 5
Best place and great friendly staff! Especially this amazing sausage rolls with relish! And beautiful beach with only few mins walk.. def will be back next time

Posted by , from Robina on 22 Jul. 2020

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Comment from Hotel Management

24 Jul. 2020 by The Ballina Beach Village Team

Good morning Chris, Thank you for providing feedback on your stay. We are so pleased to hear you enjoyed your time at Ballina Beach Village. We look forward to your next visit. Kind Regards, The Ballina Beach Village Team

4 out of 5
Loved it was secluded but didnt like how it was too far away from everything else.

Posted by on 17 Jan. 2020

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Property Features

Ballina Beach Village offers its guests 2 outdoor swimming pools and a children's pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A terrace, barbecue grills, and a garden are also featured at the family-friendly Ballina Beach Village. Free self parking is available. This 3.5-star South Ballina aparthotel is smoke free.

  • 1 floor
  • 36 guestrooms or units
  • Built in 2009
  • Dining venue
  • Bar or lounge
  • Deli
  • Poolside lounge chairs
  • Conference space
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Children's pool
  • Free WiFi
  • Kitchenette
  • Snack bar/deli
  • Laundry facilities
  • Playground on site
  • Microwave

Internet

Available in all rooms: Free WiFi

Parking

Free self parking

Transport

  • Airport: Ballina, NSW (BNK-Ballina - Byron Gateway) (37.5 km / 23.3 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Ballina Beach Village offers 36 accommodations with ceiling fans. Accommodations offer separate sitting areas. This South Ballina aparthotel provides complimentary wireless Internet access. Accommodations at this 3.5-star aparthotel have kitchenettes with stovetops and microwaves. Housekeeping is offered on request and change of towels can be requested.

  • In-room kitchenette
  • Sitting area
  • Private outdoor space
  • Microwave
  • Stove
  • Housekeeping (on request)
  • Heating
  • Ceiling fan
  • Free tea bags/instant coffee
  • Change of towels (on request)

Food & Drink

Ballina Beach Village has a restaurant on site.

Hotel Policies

Check-in

  • Check-in time starts at noon
  • Minimum check-in age is: 18
  • Check-in time ends at 5:30 PM

Special check-in instructions:

The front desk is open daily from 8:30 AM - 5:00 PM. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 8:30 AM - 5:00 PM.
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets are welcome and stay free
  • Only dogs are allowed
  • An off-leash area is available

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Pets allowed (no fees)
  • Car recommended
  • Staffed front desk
  • Renewable energy source - solar
  • Grey water recycling system
  • Credit card pre-authorisation
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)

Hotel Names

  • Ballina Beach Village Dolphin Bay Campground
  • Village Dolphin Bay Campground
  • Ballina Beach Village Dolphin Bay
  • Village Dolphin Bay
  • Ballina Beach Village Dolphin Bay Apartment
  • Ballina Village South Ballina
  • Ballina Beach Village Aparthotel
  • Ballina Beach Village Dolphin Bay
  • Ballina Beach Village South Ballina
  • Ballina Beach Village Aparthotel South Ballina

You should know

  • Pool access available from 8:00 AM to 8:00 PM.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.