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Discovery Parks – Ballina

4.5-star property
25 Fenwick Drive, East Ballina, NSW 1800 796 370
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4.3 out of 5
Very good!
See all 282 Wotif Reviews

"Absolutely amazing place to stay. My husband needed somewhere quiet to recuperate after surgery and the kids needed somewhere to fun. There are endles ... " More

By a verified traveller on Thu 23 Jul 2020

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Economy Cabin Sleeps 6

Bed Count 1 Full Bed Maximum Occupancy 6 Max
AU$70* Per night/room 12 Aug. - 13 Aug.

Economy Studio Cabin

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Deluxe 2 Bedroom Cabin

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Superior 2 Bedrooms Cabin - Pet Friendly

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

Superior 2 Bedrooms Cabin Sleeps 6

Bed Count 1 Full Bed Maximum Occupancy 6 Max

Deluxe Waterfront 3 Bedroom Cabin

Bed Count 1 Queen Bed Maximum Occupancy 9 Max

Hotel Description

A luxury stay in Ballina awaits you at Discovery Parks – Ballina. Within a 20-minute stroll, you'll find Lighthouse Beach and Shelly Beach. Highlights at this property include an outdoor swimming pool, and in-room kitchenettes and free WiFi.

You can enjoy TVs and coffee/tea makers, featured in all 50 cabins. Kitchenettes come with refrigerators and microwaves, making in-room dining convenient.

This smoke-free property offers free WiFi in public areas, a fitness center, and has a game room. Added amenities include laundry facilities and barbecue grills. There's also the convenience of free self parking.

With a stay at this 4.5-star East Ballina property, you'll be 24.6 km (15.3 mi) from Tallow Beach.

Discovery Parks – Ballina ratings based on 282 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Discovery Parks – Ballina

Everyone (144) Couples (28) Family (108)
4 out of 5

Posted by on 24 Jul. 2020

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5 out of 5
Absolutely amazing place to stay. My husband needed somewhere quiet to recuperate after surgery and the kids needed somewhere to fun. There are endless things to do here and places to explore. The staff go out of their way to be helpful. The permanent residents are delightful. It is so quiet and perfectly located. I can’t rate this place highly enough.

Posted by , from Grafton on 23 Jul. 2020

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4 out of 5

Posted by on 14 Jul. 2020

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Comment from Hotel Management

21 Jul. 2020 by Teagan

G'Day, thanks so much for staying with us and taking the time to leave us a rating. We're always keen to hear how we can improve! If there's anything that you felt could have made your experience at Discovery Parks - Ballina better please reach out to us at marketing@discoveryparks.com.au. Kind Regards, the Discovery Parks team.

5 out of 5

Posted by on 12 Jul. 2020

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Comment from Hotel Management

21 Jul. 2020 by Teagan

Hi there, thanks so much for staying with us and taking the time to leave us a rating. We're always keen to hear how we can improve! If there's anything that you felt could have made your experience at Discovery Parks - Ballina better please reach out to us at marketing@discoveryparks.com.au. Kind Regards, the Discovery Parks team.

5 out of 5
Backs onto foreshore and open access to public bike path/walking

Posted by , from Wollongong on 12 Jul. 2020

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Comment from Hotel Management

13 Jul. 2020 by Kris

Hi Simone, thanks for your feedback. So glad you've enjoyed your stay here. See you again soon! cheers Kris

2 out of 5
The property was good that it was close to Ballina town centre and was convenient. The front door however did not work the entire time we were staying there and so our belongings could have been taken. Also there was no parking for the other adults staying in the cabin, not even in the guests area. Check in was terrible - in that we had a one hour block between 200pm and 3:00pm to check in and make payment.

Posted by , from Bli Bli on 11 Jul. 2020

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Comment from Hotel Management

12 Jul. 2020 by Kris

Hi Michelle, thank you for your review. All feedback is appreciated. As I cannot identify you in our system, would you please contact me directly on 0498 003 454 to discuss in greater detail. I am keen to understand your frustrations. I am available between 10am - 3pm on the above number. regards Kris

2 out of 5
1. Front door would not lock from the outside with the key 2. Austar box was broken - no access to pay tv 3. A random guy tried to gain access into our cabin whilst my daughter was alone studying inside. We notified staff and it was just dismissed and they stated that this guy worked for Origin energy and needed to go into our room without any other explanation. Management did not notify us prior or after, until i approached them.

Posted by , from Wollongong, NSW on 21 Jun. 2020

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Comment from Hotel Management

24 Jun. 2020 by Teagan

Hi Joe, thanks for taking the time to provide us with your rating. We're sorry to hear you experienced some troubles during your stay with us. Please know we will follow this up directly. Kind Regards, the Discovery Parks team.

4 out of 5

Posted by on 8 Jun. 2020

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Comment from Hotel Management

24 Jun. 2020 by Teagan

Hi there, thanks so much for staying with us and taking the time to leave us a rating. We're always keen to hear how we can do better! If there's anything that you felt could have made your experience at Discovery Parks - Ballina better please reach out to us at marketing@discoveryparks.com.au. Kind Regards, the Discovery Parks team.

5 out of 5
The location and facilities are incredible. A scenic walk to town or a 2 minute walk to the beach

Posted by , from Sydney on 27 May 2020

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Comment from Hotel Management

1 Jun. 2020 by Teagan

G'Day Hayden, thanks for your awesome 5-star review! We're so glad you loved the location and facilities at Discovery Parks - Ballina. We hope they bring you back sooner rather than later! Kind Regards, the Discovery Parks team.

5 out of 5
This is the only place we stay at Ballina. Fantastic place

Posted by on 16 Mar. 2020

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Comment from Hotel Management

18 Mar. 2020 by Guest Relations Manager

Thanks so much for staying with us and for leaving such a wonderful review. We hope to welcome you again at Discovery Parks – Ballina! Kind Regards, the Discovery Parks team.

About the Discovery Parks – Ballina

Location 25 Fenwick Drive, East Ballina, NSW 2478

Property Features

Discovery Parks – Ballina offers its guests an outdoor pool and a fitness center. WiFi is free in public spaces. Barbecue grills, an arcade/game room, and laundry facilities are also featured at the luxury Discovery Parks – Ballina. Free self parking is available. This 4.5-star Ballina cabin is smoke free.

  • 50 guestrooms or units
  • Self-service laundry
  • Front desk (limited hours)
  • Game room or arcade
  • BBQ grill(s)
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Kitchenette
  • Laundry facilities
  • Arcade/game room
  • Playground on site
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Ballina, NSW (BNK-Ballina - Byron Gateway) (7.5 km / 4.6 mi)
  • Parking: Free self parking

Room Amenities

Discovery Parks – Ballina offers 50 accommodations with air conditioning. Guests can surf the web using the complimentary wireless Internet access. Accommodations at this 4.5-star cabin have kitchenettes with refrigerators, microwaves, cookware/dishes/utensils, and coffee/tea makers.

  • In-room kitchenette
  • Television
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Kitchenware
  • Air conditioning

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 9:00 AM - 3:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in instructions and lockbox information. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 9:00 AM - 3:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information and lockbox information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Maximum 2 per room
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Guests will receive an email with special check-in instructions
  • No lifts
  • Pets allowed (no fees)
  • Pets cannot be left unattended

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ballina Lakeside Holiday Park Aspen Parks Cabin
  • Lakeside Holiday Park Aspen Parks Cabin
  • Discovery Parks Ballina Cabin
  • Lakeside Holiday Park Aspen Parks
  • Discovery Parks Ballina
  • Discovery Parks – Ballina Cabin
  • Discovery Parks – Ballina East Ballina
  • Discovery Parks – Ballina Cabin East Ballina

You should know

  • Pets are welcome in certain rooms only; other restrictions apply. To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.