The Riverside House Hotel

3.5 star property
Comfortable hotel with 24-hour front desk and restaurant

Choose dates to view prices

Photo gallery for The Riverside House Hotel

Honeymoon Suite
Garden
Exterior
Food and drink
Free toiletries, hair dryer, towels
Reviews
9.0

Wonderful

Popular amenities

  • Breakfast available
  • Restaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service
  • HousekeepingHousekeepingHousekeeping
  • Parking includedParking includedParking included

Explore the area

Map
17 Mill Street, Mildenhall, Bury St Edmunds, England, IP28 7DP
  • Popular LocationRoyal Worlington & Newmarket Golf Club2 min drive
  • Popular LocationMildenhall Stadium10 min drive
  • Popular LocationNewmarket Racecourse15 min drive
  • AirportLondon (STN-Stansted)51 min drive

Room options

Deluxe Double Room, Garden View

8.8/10 Excellent

Highlights

Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Hairdryer
  • Sleeps 3
  • 1 Double Bed

Honeymoon Suite

10/10 Exceptional

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Hairdryer
Private bathroom
  • 20 sq m
  • Sleeps 3
  • 1 King Bed

Family Room

9.3/10 Wonderful

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Hairdryer
Private bathroom
  • 29 sq m
  • Sleeps 4
  • 1 Double Bed OR 2 Single Beds

Classic Double Room

9.7/10 Exceptional

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Hairdryer
Private bathroom
  • 16 sq m
  • Sleeps 3
  • 1 Double Bed

Similar properties

About the area

Mildenhall

At The Riverside House Hotel you'll be within a 5-minute walk of Mildenhall and District Museum and 2.3 km (1.4 mi) from Royal Worlington & Newmarket Golf Club. Highlights at this Georgian hotel include a restaurant, free self-parking and a bar/lounge. .The restaurant, The Riverside Terrace, is open for breakfast, brunch, lunch and dinner. Other amenities include free Wi-Fi in public areas and coffee/tea in a common area. Full breakfast is available daily between 6:30 AM and 10:00 AM. .In proximity to this 3.5-property class Bury St Edmunds hotel you'll find Newmarket Racecourse.

What's nearby

  • Mildenhall and District Museum - 5 min walk
  • Royal Worlington & Newmarket Golf Club - 2 min drive
  • Mildenhall Stadium - 10 min drive
  • Newmarket Racecourse - 15 min drive
  • High Lodge Visitor Centre - 21 min drive

Getting around

  • Kennett Station - 9 min drive
  • London (STN-Stansted) - 52 min drive

Restaurants

  • McDonald's - 4 min drive
  • The Kings Head - 5 min drive
  • Angels Cafe - 3 min drive
  • Maids Head - 7 min walk
  • The Olde Bull Inn - 3 min drive

About this property

The Riverside House Hotel

Comfortable hotel with 24-hour front desk and restaurant
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The Riverside House Hotel also features a terrace, a garden, and coffee/tea in common area. Self parking is free.

This 3.5-star Bury St Edmunds hotel is smoke free.

  • 15 guestrooms or units
  • 4 levels
  • Built in 1800
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Terrace
  • Garden
  • Lift
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue
The Riverside House Hotel offers 15 accommodations with a safe and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee: GBP 9.95 for adults and GBP 9.95 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • The Riverside Terrace

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Daily housekeeping
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Garden
  • On a river
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Built in 1800
  • Georgian architecture
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 9.95 for adults and from GBP 9.95 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Contactless check-in and contactless check-out are available.

We should mention

  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Riverside House Hotel Bury St Edmunds
Riverside House Bury St Edmunds
The Riverside House
The Riverside House Hotel Hotel
The Riverside House Hotel Bury St Edmunds
The Riverside House Hotel Hotel Bury St Edmunds

Frequently asked questions

What is the cancellation policy at The Riverside House Hotel?

The Riverside House Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Riverside House Hotel?

As of 24 May 2024, prices found for a 1-night stay for 2 adults at The Riverside House Hotel on 30 May 2024 start from AU$186.31, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Riverside House Hotel?

Yep, The Riverside House Hotel has a free self car park.

What makes The Riverside House Hotel a romantic place to stay?

Al fresco dining and a lounge bar, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at The Riverside House Hotel.

Does The Riverside House Hotel serve breakfast?

Yeah, visitors quite like the full breakfast here! Served daily between 6:30 AM and 10:00 AM, this is the perfect spot to fuel up for a day full of adventure.

Is there a free airport shuttle available at The Riverside House Hotel?

No, The Riverside House Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at The Riverside House Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, brunch, lunch and dinner.

What time are check-in & check-out at The Riverside House Hotel?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at The Riverside House Hotel?

No, only service animals are allowed.

The Riverside House Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 178 out of 280 reviews" "
Rating 8 - Good. 73 out of 280 reviews" "
Rating 6 - Okay. 20 out of 280 reviews" "
Rating 4 - Poor. 5 out of 280 reviews" "
Rating 2 - Terrible. 4 out of 280 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Tanya

Stayed 1 night in Feb 2024

10/10 Excellent

Jeffrey, Aberdeen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this propertty because it has so much history and has a lovely garden to the back of the building . Local shops and restaurants are withing walking distance.
Stayed 1 night in Jan 2024

10/10 Excellent

James, Dallas

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always stay here when I’m back at RAF Mildenhall. Great all around.
Stayed 2 nights in Dec 2023

4/10 Poor

Princess

Stayed 1 night in Jan 2024

10/10 Excellent

Steve

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service
Stayed 1 night in Jan 2024

10/10 Excellent

James, Dallas

Stayed 2 nights in Dec 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Laura, the waitress, was wonderful, polite, helpful, courteous, pleasant.
Stayed 2 nights in Dec 2023

2/10 Terrible

Stuart

Disliked: Cleanliness, property conditions & facilities, room comfort
Loud music, grubby hotel
Had the Hotel contacted me when I booked a room and told me there would be loud music playing until gone midnight, which was then replaced by the banging of the lift, I certainly would not have booked, The hotel is Eco Friendly due to the lack of working light bulbs,The furniture had more chips than McDonaldsThe room was supposedly the "Honeymoon suite" but I'm guessing the divorce rate locally had gone up after spending the night in this grubby, tatty overpriced room When I booked out the very non-professional staff member sat un his overcoat and scarf, didn't enquire how my stay was, only good point, the breakfast was good quality
Dirty tired furniture
Dirty stained carpet
missing handles
hole in wall with electric cables on view
Stayed 1 night in Dec 2023

2/10 Terrible

richard

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible
No welcome on arrival. There was very short notice of a Christmas party so the night was very loud up until 12.30am. No acknowledgment on departure. The room was full of cobwebs on the ceiling and the breakfast room was very cold. The bed and pillows were also not that comfy. Overall the hotel was very tired.
Stayed 1 night in Dec 2023

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023