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Hotel Cuéntame

3.0 star property
Hotel in Burgos with restaurant and bar/lounge

Photo gallery for Hotel Cuéntame

Lunch served
Exterior
Property entrance
Lobby
Double Room

Reviews

6.8 out of 10

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Business services
  • Bar
  • Laundry room

Explore the area

View map
Calle Condes de Castilfalé, 1, Burgos, 09001
  • Place, University of Burgos
    ‪5 min walk‬
  • Place, Abbey of Santa Maria la Real de Las Huelgas
    ‪6 min walk‬
  • Place, Burgos Cathedral
    ‪4 min drive‬
  • Airport, Burgos (RGS-Villafria)
    ‪14 min drive‬

Room options

View all photos for Double Room

Double Room

Double Room

Highlights

Soundproofed
Flat-screen TV
Private bathroom
Digital channels
Desk
Wardrobe
Daily housekeeping
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed
  • City view

View all photos for Single Room

Single Room

Single Room

Highlights

Soundproofed
Flat-screen TV
Private bathroom
Digital channels
Desk
Wardrobe
Daily housekeeping
  • Sleeps 1
  • 1 Single Bed

About the area

Burgos

At Hotel Cuéntame you'll be within just a 10-minute stroll of El Parral Park and University of Burgos. Highlights at this hotel include a restaurant and in-room free WiFi. .At the hotel's own lounge bar, you can stop for a drink. Other amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Continental breakfast is available daily between 8 AM and noon. There's also free parking nearby, along with the convenience of an airport shuttle. .Places within a 15-minute walk of this 3-property class Burgos hotel include Abbey of Santa Maria la Real de Las Huelgas and Parque de La Isla.

What's nearby

  • University of Burgos - 5 min walk - 0.5 km
  • Abbey of Santa Maria la Real de Las Huelgas - 6 min walk - 0.6 km
  • Burgos Cathedral - 4 min drive - 1.8 km
  • Burgos Castle - 4 min drive - 1.8 km
  • Plaza Mayor - 4 min drive - 2.1 km

Getting around

  • Burgos Station - 6 min drive
  • Burgos (RGS-Villafria) - 20 min drive

Restaurants

  • ‪Restaurante La Caja - ‬13 min walk
  • ‪Hotel Azofra - ‬6 min walk
  • ‪Bar Plaza Nueva - ‬12 min walk
  • ‪Bellavista - ‬14 min walk
  • ‪Cafeteria Surko - ‬9 min walk

About this property

Hotel Cuéntame

Hotel in Burgos with restaurant and bar/lounge
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A terrace, multilingual staff, and tour/ticket assistance are also featured at Hotel Cuéntame.

This 3-star Burgos hotel is smoke free.

  • 7 guestrooms or units
  • Conference rooms
  • Deli
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff members are multilingual
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Newspapers in lobby (free)
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Cuéntame offers 7 accommodations with free toiletries. Flat-screen televisions come with digital channels.

Bathrooms include baths or showers. This Burgos hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 50 metres
  • Street parking available
  • Return airport shuttle (surcharge)

Food and drink

  • Daily continental breakfast available 8 AM to noon for a fee: EUR 3 for adults and EUR 3 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Terrace

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Limited room service

More

  • Desk
  • Heating (climate-controlled)
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 11 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 8 AM - 11 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 3 for adults and from EUR 3 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa and Mastercard.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Hotel Cuéntame Burgos
Cuéntame Burgos
Hotel Cuéntame Hotel
Hotel Cuéntame Burgos
Hotel Cuéntame Hotel Burgos

Frequently asked questions

What is the cancellation policy at Hotel Cuéntame?

Hotel Cuéntame offers free cancellation on select room rates. Check out the cancellation policy for more info.

Are there any beaches close to Hotel Cuéntame?

The closest beach to Hotel Cuéntame is Playa de Fuente Prior (5.2 km).

Does Hotel Cuéntame serve breakfast?

Sure does, continental breakfast is offered daily from 8 AM to noon.

Is there a free airport shuttle available at Hotel Cuéntame?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Hotel Cuéntame?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hotel Cuéntame?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Hotel Cuéntame?

No, pets are not allowed.

Hotel Cuéntame Reviews

Reviews

6.8
Rating 10 - Excellent. 2 out of 23 reviews
Rating 8 - Good. 9 out of 23 reviews
Rating 6 - Okay. 8 out of 23 reviews
Rating 4 - Poor. 3 out of 23 reviews
Rating 2 - Terrible. 1 out of 23 reviews

7.2/10

Cleanliness

6.8/10

Staff & service

8.6/10

Amenities

6.6/10

Property conditions & facilities

Reviews

6/10 Okay

Lois

Liked: Cleanliness, property conditions & facilities
Fine inside- lot of noise outside
Stayed 2 nights in Jun 2024

10/10 Excellent

Francisco, Indianapolis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent! Clean. Quiet, modern
Stayed 1 night in May 2024

8/10 Good

john

Stayed 1 night in May 2022

8/10 Good

Janny

Stayed 1 night in Oct 2025

8/10 Good

Ana Lícia

Liked: Property conditions & facilities, room comfort

Bom quarto para descanso

Quatro amplo e confortável em hotel distante do centro. Atendimento razoável. Café disponível mas não incluído. Chuveiro bom. Escuro e silencioso.
Stayed 2 nights in Sep 2025

6/10 Okay

David

Disliked: Staff & service
En general la limpieza está leve, no dan jabón ni shampoo, y por el precio hay hoteles que ofrecen mejor servicio
Stayed 1 night in Sep 2025

8/10 Good

Carlos

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Se aparca bien. Cerca de piscina municipal.
Stayed 3 nights in Aug 2025

4/10 Poor

HONG JIN

Disliked: Cleanliness, property conditions & facilities, room comfort
첫째, 화장실과 샤워실의 정비 불량 (세년대 배수 불량, 샤워꼭지 고정 장비 고장 및 배수구 정비 불량) 둘째, 화장실 조명이 동작 감응에 의한 작동 방식인데 샤워실에 있는 경우에는 조명이 꺼짐. 셋째, 식당과 같이 운영을 하는데 객실 바로 밖 예외에 테이블이 있어서 늦은 시간까지 대화와 웃음소리로 많이 시끄러웠다. 그러나 직원 분들은 나름 최선을 다하는 것 같았다. 그리고 순례길 접근은 좋았다.
Stayed 1 night in Jun 2025

6/10 Okay

Vicente

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

Britt

Stayed 1 night in Apr 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

María

Liked: Cleanliness, amenities
Muy bien atendidos y muy acogedora la habitación
Stayed 1 night in Dec 2024

8/10 Good

Javier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Víctor Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mejorar la cama

La habitación era la individual, estaba todo bien, aunque sería fácil mejorarla on un colchón que no sea de muelles y que sea mas amplio, el que había era de 90cm de ancho y se notaba muy usado ya
Stayed 1 night in Sep 2024

4/10 Poor

BEGOÑA

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Business traveller
Stayed 1 night in May 2024

4/10 Poor

Kristoffer

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Noisy.

Above a bar, so expect lot's of sounds in the opening hours of the bar. Also, quite expensive. Not worth the money.
Stayed 1 night in Apr 2024

6/10 Okay

guillermo

Travelled with group
Stayed 1 night in Oct 2023

8/10 Good

Julien

Liked: Cleanliness, staff & service
Personnel sympa mais non anglophone, pas de climatisation. Petit hôtel avec bar d’habitué
Stayed 1 night in Aug 2023

6/10 Okay

Sonia

Liked: Staff & service
Stayed 1 night in Aug 2023

8/10 Good

JOÃO

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

6/10 Okay

Cesar

Hotel en las afueras

Está bastante alejado del centro. Hay que coger el coche Iara todo.
Stayed 1 night in Aug 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2021