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Crisol Puerta de Burgos

4.0 star property

Photo gallery for Crisol Puerta de Burgos

Superior Double or Twin Room
Lobby lounge
Minibar, in-room safe, desk, soundproofing
Lobby lounge
Lobby lounge

Reviews

7.4 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services
  • Room service

Explore the area

View map
Calle Vitoria 69, Burgos, Burgos, 9006
  • Place, Museum of Human Evolution
    ‪16 min walk‬
  • Place, Plaza Mayor
    ‪3 min drive‬
  • Place, Burgos Cathedral
    ‪3 min drive‬
  • Airport, Burgos (RGS-Villafria)
    ‪10 min drive‬

Room options

View all photos for Superior Double or Twin Room

Superior Double or Twin Room

Superior Double or Twin Room

  • 16 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Triple Room

Minibar, in-room safe, desk, soundproofing

Triple Room

10.0 out of 10
Exceptional
(1 review)
  • 18 sq m
  • Sleeps 3
  • 1 Single Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Standard

Minibar, in-room safe, desk, soundproofing

Standard

10.0 out of 10
Exceptional
(2 reviews)
  • 18 sq m
  • Sleeps 3
  • 1 Single Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Double Room Single Use

Minibar, in-room safe, desk, soundproofing

Standard Double Room Single Use

8.0 out of 10
Very good
(4 reviews)
  • 16 sq m
  • Sleeps 1
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Double or Twin Room

Minibar, in-room safe, desk, soundproofing

Standard Double or Twin Room

8.0 out of 10
Very good
(14 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

About the area

Burgos

Crisol Puerta de Burgos places you in the centre of Burgos, within just a 15-minute stroll of Marceliano Santa Maria Art Museum and San Lesmes Abad. Highlights at this hotel include free in-room WiFi. .This hotel has free WiFi in public areas, a 24-hour front desk and tour/ticket assistance. Additionally, you'll find wedding services, luggage storage and a front desk safe. Buffet breakfast is available on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:30 AM and 11:00 AM. There's also self parking, along with the convenience of car rentals on site. .Places within a 15-minute walk of this 4-property class Burgos hotel include Arco de San Juan and Plaza de Espana.

What's nearby

  • Plaza de Espana - 14 min walk - 1.2 km
  • Museum of Human Evolution - 16 min walk - 1.4 km
  • Plaza Mayor - 3 min drive - 2.1 km
  • Burgos Cathedral - 3 min drive - 2.5 km
  • Burgos Castle - 6 min drive - 3.6 km

Getting around

  • Burgos Station - 7 min drive
  • Burgos (RGS-Villafria) - 11 min drive

Restaurants

  • ‪Trampantojo - ‬7 min walk
  • ‪Bochinche - ‬9 min walk
  • ‪Las Veguillas - ‬10 min walk
  • ‪El Plan B - ‬8 min walk
  • ‪Lima Café - Cocina Libre - ‬6 min walk

About this property

Crisol Puerta de Burgos

Crisol Puerta de Burgos offers its guests a vending machine, tour/ticket assistance, and room service (during limited hours). Event space at this hotel measures 5380 square feet (500 square metres) and includes conference space. WiFi is free in public spaces. Crisol Puerta de Burgos also features a front desk safe, a lift, and a water dispenser. Parking is available for a fee.
  • 1 building
  • 162 guestrooms or units
  • 7 levels
  • 5380 sq ft of conference space
  • 500 sq. m of conference space
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Newspapers for purchase
  • Lift
  • Water dispenser
Crisol Puerta de Burgos offers 162 accommodations with minibars and a safe. Flat-screen televisions come with satellite channels. Bathrooms include a bath, bidets, complimentary toiletries and hairdryers.

This Burgos hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 12 per day)
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 12 for adults and EUR 12 for children

Family friendly

  • In-room cot
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5,380 square feet of conference space
  • 7 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Comprehensive food waste policy
  • Designated smoking areas
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritised
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Some LED lighting used
  • Some profits reinvested in community and sustainability
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches used
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 12 for adults and from EUR 12 for children
  • Self-parking fee: EUR 12 per day
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Puerta Burgos
Hotel Puerta de Burgos
Puerta Burgos
Puerta de Burgos
Zenit Puerta De Hotel Burgos

Frequently asked questions

What is the cancellation policy at Crisol Puerta de Burgos?

Crisol Puerta de Burgos offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Crisol Puerta de Burgos?

Yep, Crisol Puerta de Burgos has a self car park for EUR 12 per day. A self car park is also available, for a fee.

Are there any beaches close to Crisol Puerta de Burgos?

The closest beach to Crisol Puerta de Burgos is Playa de Fuente Prior (1.9 km).

Does Crisol Puerta de Burgos serve breakfast?

Yep, buffet brekkie is offered weekdays from 7:00 AM to 10:30 AM and on weekends between 7:30 AM and 11:00 AM.

Is there a free airport shuttle available at Crisol Puerta de Burgos?

No, Crisol Puerta de Burgos does not offer an airport shuttle service.

What time are check-in & check-out at Crisol Puerta de Burgos?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Crisol Puerta de Burgos?

No, pets are not allowed.

Crisol Puerta de Burgos Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 126 out of 516 reviews
Rating 8 - Good. 205 out of 516 reviews
Rating 6 - Okay. 113 out of 516 reviews
Rating 4 - Poor. 48 out of 516 reviews
Rating 2 - Terrible. 24 out of 516 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

Paul

Liked: Staff & service
Disliked: Cleanliness
That is ok for business trip
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
.
Stayed 1 night in Sep 2025
Verified

2/10 Terrible

Sara

Disliked: Cleanliness, staff & service, property conditions & facilities
It was nothing like the photos. Old, run down, poorly cleaned, old torn curtains, rusty shower. I would never recommend this hotel nor pay this price for such an awful room.
Stayed 1 night in Jul 2024
Verified

4/10 Poor

Orestes

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff was kind and helpful, but the hotel itself was terrible. I could barely sleep well, for the bed and mattresses were terrible. I woke up with backache every morning. I cannot recommend this hotel at all.
Verified

6/10 Okay

Gareth

Liked: Cleanliness
Disliked: Staff & service
The reception staff were indifferent. The room didn’t have the size of bed I requested. Reception didn’t pick up the phone when I called. When I was moved to another room (eventually), it too had the wrong type of bed.
Stayed 1 night in Jul 2025
Verified

8/10 Good

Ignasi

Liked: Cleanliness, staff & service, room comfort

Close your door from inside

During the afternoon, when I come back from the city I saw a two grups of poeple making check in. I went to my room and I close with security. While I was there there were some people trying to open my room, I go and open the door and said there is some one I think you were wrong with your room number, but they have the same room number as me, but they key doesn't work. They went to reception. After some minutes, again someone was opening the door, that time it was the receptionist. She was surprised that I was in the room, and she apologies. It was the same receptionist that attend to me.
Stayed 1 night in Oct 2024
Verified

4/10 Poor

i

Liked: Staff & service
Disliked: Property conditions & facilities

Disappointed

The staff were very nice and the hotel was clean. However the hotel advertises car parking, yet when i arrived there wasnt any and i had to park on a street 10 mins walk away. My room (310) was very tired and in desperate need of refurbishing. There was no iron or complimentary water in the room. The room service is supplied by a local takeaway and delivered to your room by a local takeaway. This is not really a problem if they get your order right and its prompt. Mine was late and they didn't bring what i ordered. My room was very noisy as its next to the road and the windows are single glazed with little soundproofing. I would not recommend or stay there again.
Stayed 1 night in May 2023
Verified

8/10 Good

EDUARDO

Liked: Cleanliness, staff & service, room comfort
Hotel viejón, hay que darle un poco de cariño Sin embargo, bien en general. Muy buena cama; raro tener tantos espejos en el baño....
Stayed 1 night in Sep 2025
Verified

4/10 Poor

Juan francisco

Disliked: Staff & service
Hotel viejo que necesita renovarse
Stayed 1 night in Sep 2025
Verified

8/10 Good

roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comodo arrivarci in auto, parcheggio gratuiti nelle vicinanze e personale piacevole. OTTIMO RAPPORTO QUALITÀ PREZZO
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Fabien

Liked: Cleanliness

Super

Nous avons passés un bon séjour (une nuit) dans cette hôtel, chambre bien et petit déjeuner avec pleins de choix.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Jacques

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tres bien
Stayed 1 night in Jun 2025
Verified

8/10 Good

Antonio

Liked: Cleanliness, staff & service, amenities
El Hotel esta antiguo, cambiaria las cortinas, pero esta en pleno centro. Deben ponerlo mas moderno.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

jean pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
bon accueil
Stayed 1 night in May 2025
Verified

4/10 Poor

CARLOS

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Las instalaciones tienen mucho tiempo, mucho deterioro en los suelos, baños, etc. todo viejo
Stayed 1 night in May 2025
Verified

8/10 Good

rafael v

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

buen hotel, pero algo desubicado del centro

todo bien, aunque un poco alejado del centro de Burgos
Stayed 1 night in May 2025
Verified

6/10 Okay

Harri

Liked: Cleanliness, staff & service

Hinta ja laatu tasapainossa

Hieman jo käytössä kulunut hotelli, mutta efullinen hinta
Stayed 1 night in May 2025
Verified

6/10 Okay

Emilio

Liked: Cleanliness
Disliked: Property conditions & facilities

Para renovar

Una parte del hotel muy deteriorada
Stayed 1 night in Apr 2025
Verified

4/10 Poor

clara

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Hôtel vieillot, heureusement que nous avons été très gentiment surclassé dans une chambre spacieuse au 10 étage..(après avoir refusé la chambre proposée). Sinon la chambre proposée était cauchemardesques. Le parking est digne d’un film d’horreur.. Désolée pour cette critique ! Les photos sur hotel.com sont celles des chambres supérieures ,il n’y a n’a que quelques unes … alors attention, il vaut mieux prendre un bel hôtel dans la partie ancienne de la ville qui est très romantique.
Stayed 1 night in Apr 2025
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Não é hotel 4 estrelas

Não foi nada bom, não é 4 estrelas. A cama é ruim, o piso não estava limpo. Instalações velhas, muito antigas. C aspecto de sujo. Não tem ar condicionado no quarto.
Stayed 2 nights in Apr 2025
Verified

4/10 Poor

Luis

Disliked: Cleanliness, property conditions & facilities, room comfort

Hotel lamentable

Hotel muy malo. Totalmente viejo y deteriorado. Habitación lamentable con suelo de tarima vergonzoso y todos los enchufes bloqueados, por lo que no puedes ni cargar el móvil o portátil a no ser que desenchufes el minibar. Limpieza muy mejorable
Suelo en muy malas condiones
Enchufes tapados
Stayed 1 night in Mar 2025
Verified

8/10 Good

ANTONIO MOISES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buena experiencia

Hotel funcional con trato amable. Hotel bien ubicado. Estancia tranquila.
Stayed 1 night in Feb 2025
Verified

4/10 Poor

Francesc

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mala elección de hotel

Hotel que no es de 4*. Parece que está en decadencia. Las fotografias no corresponden para nada a lo que es la habitación. La limpieza no es buena, las paredes de las habitaciones estan sucias, las baldosas del baño rotas o partidas. Me ha decepcionado que sea un Eurostaars ya que siempre he tenido buenas experiencias con ellos. No repetiré
Stayed 1 night in Feb 2025
Verified

4/10 Poor

Miren

Liked: Cleanliness, staff & service, room comfort

NO HAY GIMNASIO

Hola, estoy muy descontenta. La elección del hotel fue porque aparece que el hotel tiene gimnasio, cuando preguntamos por el gimnasio, la chica de recepción nos dice que desde la pandemia no lo tienen. Lo peor de todo, es que ya lo saben que en internet aparece que tiene gimnasio, una grande decepción!!!
Stayed 1 night in Feb 2025
Verified

8/10 Good

Daniel

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Mantenimiento muy mejorable, el personal un 10

La habitacion estaba bien, sin mas, bastante mal cuidado y poco mantenimiento, sobre todo el baño, si te apoyas un poco en el lavabo tienes la sensacion de que se te va a caer encima, las molduras y el suelo cerca de la ducha totalmente hechas polvo, la parte del inodoro solo te separa una mampara con una zona opaca en la zona central, como contrapunto las camas comoda y bastante bien aislado tanto a nivel de temperatura como de ruido, la ventana de la habitacion donde nos quedamos tenia los hidraulicos rotos y no se quedaba abierta, el personal muy amable en todo momento y muy profesional
Stayed 2 nights in Jan 2025