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4.4 out of 5

"For a basic motel room it was very expensive and unfortunately a cricket team was staying at the motel and stayed up in party mode until 2.30am. This ... " More

By a verified traveller on Thu 08 Oct 2020

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Hotel Description

MAS Country Acacia Motor Inn puts you in the heart of Bundaberg, within just a 10-minute stroll of Alexandra Park and Bundaberg Hospital. Highlights at this motel include an outdoor swimming pool and in-room free WiFi.

You can enjoy TVs with cable channels, and all 26 rooms feature balconies or patios, hair dryers, and irons/ironing boards. Microwaves and room service make in-room dining convenient. Desks and free toiletries are also available.

This business-friendly motel offers free WiFi in public areas, barbecue grills, and dry cleaning/laundry services. Added amenities include laundry facilities, tour/ticket assistance, and luggage storage. Each morning cooked-to-order breakfast is served between 7:00 AM and 8:30 AM. There's also the convenience of free self parking.

Places within a 15-minute walk of this 3.5-star Bundaberg West motel include Moncrieff Theatre and Mater Hospital.

Standard Twin Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Deluxe Family Room (5ppl)

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Deluxe Family Room (4ppl)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Queen Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Accessible Family Room (4ppl)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Deluxe Queen Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

MAS Country Acacia Motor Inn ratings based on 106 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for MAS Country Acacia Motor Inn

Everyone (69) Couples (16) Family (20)
3 out of 5
For a basic motel room it was very expensive and unfortunately a cricket team was staying at the motel and stayed up in party mode until 2.30am. This is strictly not the fault of the managers but maybe they could have reiterated the rules of the complex, in case something lie this might occur.

Posted by on 8 Oct. 2020

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Comment from Hotel Management

8 Oct. 2020 by Cam & Jo

Hi Wayne, Thank you for your feedback. Please be certain that we did make our house rules very clear to the cricket team prior to check in, however unfortunately sometimes this is not enough! These situations are always very stressful for us as we are well known for being a quiet motel. As you were the only room not with the cricket teams we did place your booking at the very end room to avoid any excess disruption. As for the pricing, this weekend has been booked out 1 year in advance due to the annual State Cricket Carnival and also being the 1st long weekend "out of Covid restrictions" making this a record breaking busy weekend in Bundberg. We also offer much lower prices when you book direct in these situations. Hope this clarifies your issues. Kind regards, Cameron & Jo

3 out of 5
Don’t be fooled by the nice exterior, the rooms are rather drab and outdated and beds are lumpy and uncomfortable. Great hosts and breakfast

Posted by , from Gold Coast on 2 Oct. 2020

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Comment from Hotel Management

5 Oct. 2020 by Cam & Jo

Thanks for the feed back Darren, we are in the process of full upgrade and renovation - always an ongoing process in a motel! Best wishes, Cam & Jo

3 out of 5

Posted by on 1 Oct. 2020

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Comment from Hotel Management

5 Oct. 2020 by Cam & Jo

Thank you for your feedback!

5 out of 5
Room was spotlessly clean, beds were comfortable and reception was friendly and helpful. Motel is well located within walking distance of shops and restaurants.

Posted by , from Brisbane on 27 Sep. 2020

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Comment from Hotel Management

27 Sep. 2020 by Cam & Jo

Thanks you so much for your lovely review Dianne!!! You enjoy life and we look forward to seeing you again sometime. Many thanks again Jo & Cameron

5 out of 5

Posted by on 23 Sep. 2020

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Comment from Hotel Management

27 Sep. 2020 by Cam & Jo

We really appreciate your positive feedback. Your friendly hosts Jo & Cameron

5 out of 5
A very clean motel, Very friendly people from the reception to cleaners. Even stayed an extra night.

Posted by , from Queensland on 19 Sep. 2020

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Comment from Hotel Management

19 Sep. 2020 by Cam & Jo

Hi Noela, So lovely to meet you and thanking for choosing to stay with us at the Acacia. We appreciate you taking the time to review us. Good luck with the travelling! Best wishes, Cameron & Jo

5 out of 5
Great location, friendly and helpful staff and the best hotel breakfast delivered to your room

Posted by on 3 Sep. 2020

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Comment from Hotel Management

4 Sep. 2020 by Cam & Jo

Thank you for taking the time to review us. We always appreciate the feedback. Look forward to seeing you next time you are in Bundaberg! Kind regards, Cameron & Jo

5 out of 5
Friendly staff. Nicely renovated room. Comfortable bed. Good breakie.

Posted by , from Brisbane on 16 Aug. 2020

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Comment from Hotel Management

16 Aug. 2020 by Cam & Jo

Hi Wen, Thank you so much for the 5 star review! We appreciate your feedback and are so pleased you enjoyed your stay. Hope to see you again next time you are in Bundaberg! With our very best wishes, Cameron & Jo

4 out of 5

Posted by on 7 Feb. 2020

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Comment from Hotel Management

8 Feb. 2020 by Cam & Jo

Thank you!

5 out of 5
Good location and close to restaurants. Clean and good service.

Posted by on 28 Dec. 2019

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Comment from Hotel Management

28 Dec. 2019 by Jo

Thank you so much for your wonderful review. You've just made our day!!! Cheers Cameron & Jo

About the MAS Country Acacia Motor Inn

Location 248 Bourbong Street, Bundaberg West, QLD 4670

Property Features

As a guest of MAS Country Acacia Motor Inn, you'll find an outdoor pool, tour/ticket assistance, and barbecue grills. WiFi is free in public spaces. The business-friendly MAS Country Acacia Motor Inn also features laundry facilities, dry cleaning/laundry services, and room service (during limited hours). Self parking is free. This 3.5-star Bundaberg motel is smoke free.

  • 1 building
  • 1 floor
  • 26 guestrooms or units
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • BBQ grill(s)
  • Newspapers for purchase
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Bundaberg, QLD (BDB) (5 km / 3.1 mi)
  • Train station: Bundaberg Station (0.8 km / 0.5 mi)
  • Parking: Free self parking

Room Amenities

MAS Country Acacia Motor Inn offers 26 air-conditioned accommodations with hair dryers and irons/ironing boards. Rooms open to balconies or patios. Premium cable television is provided. Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

  • Private balcony or patio
  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Premium channels
  • Microwave
  • Electric kettle
  • Shower
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 8:30 AM.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the motel include an outdoor pool.

Hotel Policies

Check-in

  • Check-in time starts at noon
  • Check-in time ends at 9 PM

Special check-in instructions:

The front desk is open daily from 7 AM - 8 PM. If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7 AM - 8 PM.
Guests arriving after 8 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 15.0 per day.
  • Cribs (infant beds) are available for AUD 15.0 per day.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; cashless payment methods are available for all transactions.

  • No lifts
  • Service animals are allowed
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 3.00 and AUD 20.00 for adults, AUD 3.00 and AUD 20.00 for children (approximately)
  • Late check-out fee: AUD 50 (subject to availability)
  • Crib (infant bed) fee: AUD 15.0 per day
  • Rollaway bed fee: AUD 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Acacia Motor Inn Bundaberg
  • MAS Country Acacia Motor Inn Bundaberg West
  • Acacia Motor Bundaberg
  • Acacia Motor
  • Acacia Motor Inn Bundaberg West
  • Acacia Motor Bundaberg West
  • MAS Country Acacia Motor Bundaberg West
  • MAS Country Acacia Motor
  • MAS Country Acacia Motor Inn Motel
  • MAS Country Acacia Motor Inn Bundaberg West
  • MAS Country Acacia Motor Inn Motel Bundaberg West

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.