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4.2 out of 5

"Staff were very helpful and have adapted well to the covid-19 restrictions. Menu for dinner is limited, but the food is good. Recommend the pasta. " More

By a verified traveller on Wed 24 Jun 2020

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Peppers Petite Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Elms Balcony Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Morton Wing Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Elms Wing Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Elms Balcony Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

A luxury stay in Bowral awaits you at Peppers Craigieburn. You'll be within a 15-minute walk of Centennial Vineyards and 2.4 km (1.5 mi) from Corbett Gardens. Highlights at this hotel include a golf course, a restaurant, and free self parking.

You can enjoy flat-screen TVs with cable channels, and all 72 rooms feature WiFi, coffee/tea makers, and hair dryers. Minibars provide refreshments, and room service makes dining in an option. Additionally, phones, irons/ironing boards, and desks are available.

The restaurant, Hickory’s Restaurant, is open for breakfast, lunch, and dinner. At the hotel's own bar/lounge, you can stop for a drink. Business travelers can take advantage of conference space and a meeting room. Other amenities include free WiFi in public areas, a coffee shop/café, and laundry facilities.

With a stay at this 4.5-star Bowral hotel, you'll be 3 km (1.9 mi) from Mount Gibraltar Reserve and 3.2 km (2 mi) from International Cricket Hall of Fame.

Peppers Craigieburn ratings based on 497 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Peppers Craigieburn

Everyone (234) Couples (236) Business (1) Family (28)
2 out of 5
Room was extremely noisy and was lacking privacy.

Posted by on 6 Jul. 2020

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Comment from Hotel Management

18 Jul. 2020 by Front Office Manager

Thank you for taking the time to tell us about your experience at the Peppers Craigieburn Bowral. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

3 out of 5

Posted by on 3 Jul. 2020

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Comment from Hotel Management

18 Jul. 2020 by Front Office Manager

Thank you for taking the time to tell us about your experience at the Peppers Craigieburn Bowral. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

5 out of 5
Staff were very helpful and have adapted well to the covid-19 restrictions. Menu for dinner is limited, but the food is good. Recommend the pasta.

Posted by , from Sydney on 24 Jun. 2020

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Comment from Hotel Management

18 Jul. 2020 by paul

Hi Craig, Thank you for the lovely review I am pleased you enjoyed the stay

2 out of 5
Everything was great until I walked into my room. Not even enough room to get my suitcase past the bed. Plus, all evening I could hear people walking on the noisy timber decking outside the room. Plus the shower - you can’t reach in and turn it on to heat up, unless you want to sit in the basin, or stand in the shower itself. Must be freezing in winter. I would not go back. The photos of the room on the booking website, were definitely misleading.

Posted by , from Sydney on 16 Feb. 2020

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Comment from Hotel Management

19 Feb. 2020 by Paul Curel

Thank you for taking the time to write this review. We are very sorry to hear that your room did not live up to your expectations and that you found our photos misleading, as this is certainly not the intention. We have passed all of your feedback on to management. Kind Regards, Paul.

2 out of 5
no beer glasses at the bar at 5.00 pm and was told to drink from bottle. matteress was old and had spring poking through. bathroom was so small it was almost unusuable . breakfast was overpriced. Coffee should be included for price

Posted by on 4 Feb. 2020

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Comment from Hotel Management

19 Feb. 2020 by Paul Curel

Hello, Thank you for taking the time to write this review. We are sorry to hear that your experience at Peppers Craigieburn did not live up to your expectations. We have passed your feedback regarding the mattress and bathroom on to management for their consideration, as well as noting your food and beverage issues with the restaurant staff. We do hope to be given the opportunity to rectify your experience in the future. Thank you, Paul.

4 out of 5

Posted by on 19 Jan. 2020

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Comment from Hotel Management

18 Feb. 2020 by Brooke

Thank you for your feedback! I am glad that you enjoyed your stay with us and hope to have you staying with us again soon. Kind regards, Brooke

5 out of 5
Nice old homestead and grounds. A great place to unwind

Posted by on 28 Dec. 2019

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Comment from Hotel Management

19 Feb. 2020 by Paul Curel

Thank you for your review! We are very glad that you enjoyed your stay, and hope to welcome you back again in the near future. Kind Regards, Paul.

4 out of 5
Dinner in the restaurant was very nice after a day driving ing a heatwave

Posted by on 21 Dec. 2019

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Comment from Hotel Management

24 Dec. 2019 by Paul Curel - Front Office Manager

Thank you we are pleased you enjoyed dinner in our Restaurant.

4 out of 5
Beautiful older style building with lots of different areas to sit etc. unfortunately we were there for a wedding so didnt make use of it all. We didnt realise that they did a buffet breakfast the website was a little ambiguous, also depending what room you get the showers from the joining room was really noisy. The stairs were clearly posted as to where your room was but when coming back down it would be good on level 2 to have a sign advising where the exit/reception was, we got lost! it would be a great place to stay with a group especially if you loved golf.

Posted by on 16 Dec. 2019

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Comment from Hotel Management

24 Dec. 2019 by Paul Curel- Front Office Manager

Hi, Thank you for sharing your feedback, We will look into the signage and how we advertise breakfast. Hope you had a great time at the wedding and have a Merry Christams And Happy New Year !

5 out of 5
Such a nice and pleasant location. Comfortable and relaxing

Posted by on 10 Nov. 2019

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Comment from Hotel Management

24 Dec. 2019 by Paul

Hi, Thank you we are pleased you enjoyed your stay

About the Peppers Craigieburn

Location Centennial Road, Bowral, NSW 2576

Property Features

Peppers Craigieburn offers its guests a golf course. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A terrace, tour/ticket assistance, and a garden are also featured at the luxury Peppers Craigieburn. Free self parking is available. This 4.5-star Bowral hotel is smoke free.

  • 72 guestrooms or units
  • 3 levels
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Conference space
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Terrace
  • Garden
  • Outdoor picnic space
  • Bellhop
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi , WiFi (surcharge)

Parking

Free self parking

Transport

  • Airport: Kingsford Smith Intl. Airport (SYD) (104.9 km / 65.2 mi)
  • Train station: Bowral Station (2.1 km / 1.3 mi)
  • Parking: Free self parking

Room Amenities

Peppers Craigieburn offers 72 accommodations with minibars and coffee/tea makers. Flat-screen televisions come with cable channels and pay movies. Bathrooms include complimentary toiletries and hair dryers. This Bowral hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Movies for purchase
  • Coffee maker
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Hickory’s Restaurant - Overlooking the golf course and garden, this restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 10 PM

Special check-in instructions:

The front desk is open daily from 7 AM - 10 PM. If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7 AM - 10 PM.
Guests arriving after 10 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place and guests are provided with hand sanitizer.Contactless check-out is available.The property affirms that it follows sanitization practices of ALLSAFE (Accor Hotels) guidelines.

  • Property is cleaned with disinfectant
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: AUD 25.00 per day (rates may vary)
  • Fee for wireless Internet in public areas: AUD 25.00 per day (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Craigieburn Peppers
  • Peppers Craigieburn
  • Peppers Craigieburn Bowral
  • Peppers Craigieburn Hotel
  • Peppers Craigieburn Hotel Bowral
  • Craigieburn Hotel Bowral
  • Peppers Craigieburn Hotel
  • Peppers Craigieburn Bowral
  • Peppers Craigieburn Hotel Bowral
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.