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Last Drop Village Hotel and Spa

4.0 star property
Eco-certified hotel with full-service spa and health club

Photo gallery for Last Drop Village Hotel and Spa

Children's activities
Indoor pool, open 7:00 AM to 9:30 PM, pool loungers
Front of property - evening/night
Suite (Feature)
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

The current price is AU$182
includes taxes & fees
29 June - 30 June

Explore the area

Map
Hospital Road, Bromley Cross, Bolton, England, BL7 9PZ
  • Turton Tower
    ‪4 min drive‬
  • Smithills Hall
    ‪8 min drive‬
  • Bolton Albert Halls
    ‪9 min drive‬
  • Manchester (MAN)
    ‪34 min drive‬

Room options

View all photos for Family Room (Classic)

In-room safe, desk, laptop workspace, blackout curtains

Family Room (Classic)

Highlights

Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Blackout curtains
Shower/bath combination
Hairdryer
  • 23 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Classic Double Room

In-room safe, desk, laptop workspace, blackout curtains

Classic Double Room

Highlights

Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Blackout curtains
Shower/bath combination
Hairdryer
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double or Twin Room

In-room safe, desk, laptop workspace, blackout curtains

Executive Double or Twin Room

Highlights

Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Blackout curtains
Shower/bath combination
Hairdryer
  • 26 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room (Family)

In-room safe, desk, laptop workspace, blackout curtains

Executive Room (Family)

Highlights

Separate sitting area
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Day bed
Blackout curtains
  • 26 sq m
  • Sleeps 4
  • 1 Double Sofa Bed, 1 Double Bed and 1 Single Bed

View all photos for Executive Double Room

In-room safe, desk, laptop workspace, blackout curtains

Executive Double Room

Highlights

Separate sitting area
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Blackout curtains
Shower/bath combination
  • 26 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Cottage (Classic)

In-room safe, desk, laptop workspace, blackout curtains

Family Cottage (Classic)

Highlights

Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Blackout curtains
Shower/bath combination
Hairdryer
  • 26 sq m
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

View all photos for Classic Double or Twin Room

Classic Double or Twin Room

Classic Double or Twin Room

Highlights

Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Blackout curtains
Shower/bath combination
Hairdryer
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Cottage Executive Double-Twin

In-room safe, desk, laptop workspace, blackout curtains

Cottage Executive Double-Twin

Highlights

Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Blackout curtains
Shower/bath combination
Hairdryer
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Cottage Executive Double

Cottage Executive Double

Cottage Executive Double

Highlights

Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Blackout curtains
Shower/bath combination
Hairdryer
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Cottage, 1 Double Bed

Classic Cottage, 1 Double Bed

Classic Cottage, 1 Double Bed

Highlights

Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Blackout curtains
Shower/bath combination
Hairdryer
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room

In-room safe, desk, laptop workspace, blackout curtains

Classic Twin Room

Highlights

Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Blackout curtains
Shower/bath combination
Hairdryer
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite (Feature)

Suite (Feature)

Suite (Feature)

Highlights

Separate sitting area
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Blackout curtains
Shower/bath combination
  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Cottage (Double-Twin)

In-room safe, desk, laptop workspace, blackout curtains

Classic Cottage (Double-Twin)

Highlights

Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Blackout curtains
Shower/bath combination
Hairdryer
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

About the area

Bolton

At Last Drop Village Hotel and Spa you'll be within a 30-minute stroll of Turton Golf Club and Jumbles Country Park. Highlights at this eco-friendly hotel include a full-service spa, a restaurant and an indoor swimming pool. .A pampering day can include deep-tissue massages, hot stone massages and detox wraps along with access to the sauna and steam room. The restaurant, Courtyard Restaurant, is open for breakfast, brunch and lunch. Courtyard Bar is the hotel's own lobby lounge, serving drinks along with breakfast and brunch. Enjoy the gym, sauna and pool loungers. 9096 square feet (845 square metres) of event facilities include 9 meeting rooms and a conference centre, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas and a snack bar/deli. English breakfast is available on weekdays between 6:30 AM and 10:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, including food and water bowls and an off-lead area. There's also free self parking, along with the convenience of car rentals on site. .With a stay at this Bolton hotel, you'll be 2 km (1.2 mi) from Turton Tower and 3.8 km (2.4 mi) from Smithills Hall.

What's nearby

  • Turton Golf Club - 13 min walk - 1.2 km
  • Turton Tower - 4 min drive - 2.7 km
  • Smithills Hall - 8 min drive - 3.9 km
  • Bolton Albert Halls - 9 min drive - 5.3 km
  • University of Bolton Stadium - 15 min drive - 11.7 km

Getting around

  • Radcliffe Tram Stop - 16 min drive
  • Bromley Cross Station - 17 min walk
  • Manchester Airport (MAN) - 48 min drive

Restaurants

  • ‪Bromley Cross Railway Station - ‬17 min walk
  • ‪The Nook & Cranny - ‬11 min walk
  • ‪Starbucks - ‬6 min drive
  • ‪Roka - ‬5 min drive
  • ‪Baker's - ‬5 min drive

About this property

Last Drop Village Hotel and Spa

Eco-certified hotel with full-service spa and health club
Last Drop Village Hotel and Spa offers its guests a full-service spa, an indoor pool, and a health club. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business centre and 9 meeting rooms are available. Event space at this hotel measures 9096 square feet (845 square metres) and includes a conference centre. A sauna, a terrace, and barbecue grills are also featured at the eco-certified Last Drop Village Hotel and Spa. Free self parking is available.

This Bolton hotel is smoke free.

  • 135 guestrooms or units
  • 3 levels
  • 9096 sq ft of conference space
  • 845 sq. m of conference space
  • Deli
  • Poolside lounge chairs
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Television in lobby
  • On-site shopping
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Last Drop Village Hotel and Spa offers 135 accommodations with a safe and coffee/tea makers. A pillow menu is available. 42-inch flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

The on-site spa has 8 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, Italian, Polish, Spanish

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4.5 out of 5, Wonderful, 1,005 reviews
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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • English breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 18.50 for adults and GBP 7.95 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Courtyard Bar
  • Courtyard Restaurant

Things to do

  • 18-hole adjacent golf course
  • Billiards/pool table
  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • Changing table
  • Children's books
  • Free cot
  • Highchair
  • Indoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Wedding services

Business services

  • 9 meeting rooms
  • Business centre
  • Conference centre (9,096 square foot of space)

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 30
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 30
Express check-out available

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 20 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls and an off-lead area are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 10.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 18.50 for adults and from GBP 7.95 for children
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 30 (subject to availability)
  • Late check-out fee: GBP 30 (subject to availability)
  • Rollaway bed fee: GBP 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Eurocard, Barclaycard and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 7:00 AM to 9:30 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Bolton Mercure Last Drop Village
Last Drop Village
Mercure Bolton Last Drop Village
Mercure Bolton Last Drop Village Hotel
Mercure Hotel Bolton Last Drop Village
Mercure Last Drop
Mercure Last Drop Hotel Bolton
Mercure Last Drop Village
Mercure Last Drop Village Hotel
Mercure Last Drop Village Hotel Bolton
Last Drop Village Hotel Bolton
Last Drop Village Hotel
Last Drop Village Bolton
Mercure Bolton Last Drop Village Hotel Spa
Last Drop Village Spa Bolton
Last Drop Village Hotel and Spa Hotel
Last Drop Village Hotel and Spa Bolton
Last Drop Village Hotel and Spa Hotel Bolton

Frequently asked questions

What is the cancellation policy at Last Drop Village Hotel and Spa?

Last Drop Village Hotel and Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Last Drop Village Hotel and Spa?

As of 15 June 2025, prices found for a 1-night stay for 2 adults at Last Drop Village Hotel and Spa on 29 June 2025 start from AU$181.99, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Last Drop Village Hotel and Spa?

Yep, Last Drop Village Hotel and Spa has a free self car park.

Is there a spa on site at Last Drop Village Hotel and Spa?

Yep, there is an onsite spa at Last Drop Village Hotel and Spa. It has a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as Swedish massages.

Does Last Drop Village Hotel and Spa have a pool?

Last Drop Village Hotel and Spa has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 7:00 AM to 9:30 PM.

What luxury perks are available at Last Drop Village Hotel and Spa?

Last Drop Village Hotel and Spa features a full-service spa, a health club and an indoor pool.

Is Last Drop Village Hotel and Spa family-friendly?

You bet! With amenities such as children's meals and a BBQ, as well as changing tables and highchairs in the guestrooms, it's no surprise that Last Drop Village Hotel and Spa is a hit with families.

Does Last Drop Village Hotel and Spa serve breakfast?

Sure does, English brekkie is served on weekdays between 6:30 AM and 10:00 AM and on weekends from 7:30 AM to 10:30 AM.

Is there a free airport shuttle available at Last Drop Village Hotel and Spa?

No, Last Drop Village Hotel and Spa does not offer an airport shuttle service.

Is there a bar or restaurant at Last Drop Village Hotel and Spa?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, brunch and lunch.

What time are check-in & check-out at Last Drop Village Hotel and Spa?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Last Drop Village Hotel and Spa?

Dogs are welcome at Last Drop Village Hotel and Spa, with dog exercise areas and food and water bowls on offer. Just so you know, there's a limit of 2 pets.

Is there a golf course on site at Last Drop Village Hotel and Spa?

There is a golf course next to Last Drop Village Hotel and Spa.

Last Drop Village Hotel and Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 510 out of 1003 reviews
Rating 8 - Good. 298 out of 1003 reviews
Rating 6 - Okay. 108 out of 1003 reviews
Rating 4 - Poor. 62 out of 1003 reviews
Rating 2 - Terrible. 25 out of 1003 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Clare

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect little getaway

Came for one night with my 2 young sons. For a bit of fun and to use the pool. Gorgeous surroundings. The pool was lovely and Clean. Our Room had a double bed a single bed plus a pull out bed. The main beds were really comfy. The pull out not so much. Room was great for us. There was the odd mark on the carpets etc but not a problem for us. Hotel allows dogs for an extra free. We heard a bit of woofing from the next room but that stopped before bedtime. Room service was easy to order through a QR code. Breakfast was fab. Freshly brought out to order for the hot items. All the staff were lovely and helpful.
Stayed 1 night in Mar 2025

10/10 Excellent

Francis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very enjoyable short stay

Friendly and efficient service at all stages. Good Sunday roast at the Drop Inn. Very enjoyable short stay in a lovely village set-up. Will do this again.
Stayed 1 night in Mar 2025

4/10 Poor

Damian

Stayed 2 nights in Mar 2025

10/10 Excellent

Jane

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent value for money

Excellent place to go if you want to relax and eat delicious food. The onsite bar and pub had excellent food and the customer service was top notch. The only complaint I have is that the room was very warm and we were unable to turn the heat down on the radiator and towel heater. This was my second stay at this hotel and I will definitely be back!
Roast chicken dinner
Eggs Benedict
Cappuccino
Chips loaded with pigs in blankets
Stayed 3 nights in Feb 2025

10/10 Excellent

Roy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

ADAM

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

claire

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities

Looking dated.

Hotel looking very dated since my last stay here several years ago. It definitely needs a refresh.
Stayed 1 night in Feb 2025

8/10 Good

Lloyd

Business traveller
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in Feb 2025

8/10 Good

Leon

Stayed 1 night in Feb 2025

8/10 Good

Dave

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

Mahpara

Disliked: Property conditions & facilities, room comfort
Had booked a VIP stay, however room was dirty, smelly. When asked to change rooms the staff had a horrible attitude. They dont even offer help on how to get around the hotel. No AC in the rooms so you are absolutely boiling
Stayed 1 night in Feb 2025

6/10 Okay

Neil

Travelled with group
Liked: Staff & service, amenities
Disliked: Cleanliness
The property is dated in places and rooms are tired and need updating. Also need a deep clean as rather dusty. Expedia VIP benefit is not offered by the hotel despite being advertised on website
Stayed 1 night in Feb 2025

8/10 Good

robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Paul

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with good facilities and eating options
Stayed 1 night in Feb 2025

10/10 Excellent

Ravindra

Stayed 1 night in Feb 2025

8/10 Good

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overnight business stay

Overnight business trip. Very cosy hotel, good parking facilities, breakfast was good. Didn’t have time to make use of the pool facilities. Hotel is located beside private housing which seems to be a good area. Would definitely stay again
Stayed 1 night in Jan 2025

8/10 Good

Pauline

Business traveller
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

ADAM

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Philip, Chinnor

Liked: Cleanliness, staff & service, property conditions & facilities
We were at the Last Drop for a wedding and didn't experience too much of the hotel but the bedroom was clean, breakfast was plentiful and my wife enjoyed half an hour in the hot tub.
Stayed 1 night in Feb 2025

10/10 Excellent

Nick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Spa
Stayed 1 night in Jan 2025

4/10 Poor

Claire

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tired, grubby and terrible breakfast

This hotel has clearly aged terribly and the condition it is currently in is poor. The car parks are confusing and very uneven to walk in when dark - not a great start. Then check-in which was fine, but the walk to our room to a while and the smell of the building our room was in was disgusting. Across our stay it either smelled of rubbish, ciggarettes or cannabis - all very unpleasant. The room itself is spacious but very basic. The bedding just about fit on the bed, the bathroom door had clearly had a hole it in at one point and we had to call reception to request more towels. The towel that was finally brought to us had a huge make-up smear on it, so we had to ask for more. The spa is nice, but why set times for when peoplecan use it if they are not respected at all and people just do whatever they want. To make matters worse, I left my room key as a deposit for a padlock and on return they had given my key to someone else - so someone else could have access to my room and I had to go back to reception to get a new key. Breakfast was the most disappointing. Cereal, bread and 2 types of pastry does not make it continental. Extra cost for hot chocolate instead of tea or coffee - for what they charge for breakfast this was a disgrace and hugely frustrating. A total waste of money. Overall, while the hotel is comfortable it is very tired and needs a lot of investment. I would not stay there again.
Stayed 2 nights in Jan 2025

10/10 Excellent

graham

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent 10/10

Brilliant facilities , spa is excellent, food in the drop inn pub is excellent too , staff helpful , rooms are very comfy but warm .
Stayed 1 night in Jan 2025