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4.4 out of 5

"Value for money and staff were excellent. Very happy to have a great restaurant at hand. Excellent dinner and breakfast. " More

By a verified traveller on Tue 30 Jun 2020

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Hotel Description

A luxury stay in the heart of Sunshine Coast awaits you at Mercure Sunshine Coast Kawana Waters. You'll be 2 km (1.2 mi) from Leacy's Bushland Conservation Reserve and 2.3 km (1.4 mi) from Venue 114. Highlights at this hotel include a restaurant, free self parking, and a bar/lounge.

All 81 rooms feature LED TVs with satellite channels, and you can enjoy free WiFi, free newspapers, and free local calls. Refrigerators and room service make in-room dining easy, and minibars provide refreshments. You'll find nice touches like free toiletries and premium bedding to enhance your stay. Safes, hair dryers, and irons/ironing boards are also available.

This business-friendly hotel offers free WiFi in public areas, a business center, and concierge services. Additionally, you'll find a coffee shop/café and laundry facilities. Full breakfast is available on weekdays between 6:30 AM and 9:30 AM and on weekends between 7 AM and 10 AM.

Within a 15-minute drive of this 4.5-star Birtinya hotel, attractions include Kawana Beach and Moffat Beach.

Special Access King Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$127* Per night/room 5 Aug. - 6 Aug.

Standard King Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Family Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Superior King Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard King Room + Single

Bed Count 1 King Bed Maximum Occupancy 3 Max

Mercure Sunshine Coast Kawana Waters ratings based on 307 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Mercure Sunshine Coast Kawana Waters

Everyone (242) Couples (27) Business (7) Family (35)
5 out of 5
Value for money and staff were excellent. Very happy to have a great restaurant at hand. Excellent dinner and breakfast.

Posted by , from Hervey Bay on 30 Jun. 2020

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5 out of 5
Lovely stafff, fantastic service. Highly recommend.

Posted by on 5 Jun. 2020

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4 out of 5

Posted by on 21 Mar. 2020

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3 out of 5

Posted by on 19 Mar. 2020

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5 out of 5
Great hotel , fantasic clean and tidy rooms , would highly recommend it.

Posted by on 9 Mar. 2020

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4 out of 5
Lovely room, ideally would like room service to be longer hours.

Posted by on 7 Mar. 2020

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5 out of 5

Posted by on 6 Mar. 2020

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3 out of 5
Didn't like that the air conditioning was pre-set to 24, was not conducive to a good night's sleep. The menu in the restaurant was great, including South Burnett food and wines, especially wines from Moffatdale Ridge.

Posted by on 5 Mar. 2020

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5 out of 5
Location and staff who were extremely friendly and helpful

Posted by , from Melbourne on 4 Mar. 2020

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5 out of 5
Friendly service, dark room, comfortable bed, good breakfast

Posted by on 16 Feb. 2020

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About the Mercure Sunshine Coast Kawana Waters

Location 9 Florey Boulevard, Birtinya, QLD 4575

Property Features

There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. There's an onsite business center. Public spaces have free WiFi. A terrace, tour/ticket assistance, and barbecue grills are also featured at the luxury Mercure Sunshine Coast Kawana Waters. Self parking is free. This 4.5-star Sunshine Coast hotel is smoke free.

  • 1 building
  • 81 guestrooms or units
  • 4 levels
  • Built in 2015
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Maroochydore, QLD (MCY-Sunshine Coast) (24.7 km / 15.4 mi)
  • Parking: Free self parking

Room Amenities

Mercure Sunshine Coast Kawana Waters offers 81 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. 50-inch LED televisions come with premium satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers. This Sunshine Coast hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Minibar
  • In-room dining (limited hours)
  • LED television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Luxury bedding
  • Shower
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7 AM to 10 AM.

Mercure Sunshine Coast Kawana Waters has a restaurant on site.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for AUD 10.0 per stay.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. For guests' safety, the property includes a smoke detector and a security system in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Security system
  • Staff do not wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitisation practices of any association
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • Debit cards
  • Number of children who can stay for free – 2
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 15 and AUD 29 for adults, AUD 5 and AUD 19 for children (approximately)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Crib (infant bed) fee: AUD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Plus Oceanside Kawana Hotel Birtinya
  • Best Western Plus Lake Kawana Hotel Birtinya
  • Best Western Plus Oceanside Kawana Birtinya
  • Best Western Plus Oceanside Kawana
  • Best Western Plus Lake Kawana Birtinya
  • Best Western Plus Lake Kawana
  • Best Western Plus Lake Kawana Hotel
  • Mercure Sunshine Coast Kawana Waters Hotel
  • Mercure Sunshine Coast Kawana Waters Birtinya
  • Mercure Sunshine Coast Kawana Waters Hotel Birtinya

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.