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Mercure Birmingham West Hotel

4.0 star property
Suburban hotel with full-service spa and health club

Photo gallery for Mercure Birmingham West Hotel

Exterior
Exterior
Standard Room, 1 Double Bed (Compact)
Breakfast, lunch, dinner served; international cuisine, garden views
Classic Room, 1 Double Bed | Bathroom

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Gym
  • Bar
The current price is AU$124
includes taxes & fees
6 July - 7 July

Explore the area

Map
Birmingham Road M5 Jct 1, West Bromwich, England, B70 6TU
  • Utilita Arena Birmingham
    ‪8 min drive‬
  • Black Country Living Museum
    ‪9 min drive‬
  • Bullring & Grand Central
    ‪9 min drive‬
  • Birmingham (BHX)
    ‪24 min drive‬

Room options

View all photos for Classic Room, 1 Double Bed

Classic Room, 1 Double Bed

Classic Room, 1 Double Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Eco-friendly toiletries
Hairdryer
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 3 Single Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 3 Single Beds

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Eco-friendly toiletries
Hairdryer
  • 18 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Privilege, Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Privilege, Room, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Eco-friendly toiletries
Bathrobes
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Eco-friendly toiletries
Hairdryer
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Single Beds

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
20 bedrooms
Blackout curtains
Eco-friendly toiletries
  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Classic Room, 2 Single Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Classic Room, 2 Single Beds

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Eco-friendly toiletries
Hairdryer
  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Double Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
20 bedrooms
Blackout curtains
Eco-friendly toiletries
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed (Compact)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed (Compact)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
20 bedrooms
Blackout curtains
Eco-friendly toiletries
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Single Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Eco-friendly toiletries
Hairdryer
  • Sleeps 1
  • 1 Single Bed

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About the area

West Bromwich

Mercure Birmingham West Hotel puts you in the centre of West Bromwich, 1.1 km (0.7 mi) from The Hawthorns and 7.5 km (4.6 mi) from Utilita Arena Birmingham. Highlights at this hotel include a full-service spa, a restaurant and an indoor swimming pool. .A day of pampering can include massages, body wraps and mani/pedis. The restaurant, Restaurant 1896, serves international cuisine and is open for breakfast, lunch and dinner. Lounge Bar is the hotel's own bar, serving drinks along with lunch and light fare. Enjoy the gym and sauna. 1916 square feet (178 square metres) of event facilities include 15 meeting rooms and conference space, and other business amenities include coworking space. Plus you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Full breakfast is available on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:30 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, including food and water bowls and an off-lead area. There's also the convenience of self parking. .Places within a 15-minute drive of this 4-property class West Bromwich hotel include Black Country Living Museum and The Alexandra Theatre.

What's nearby

  • Utilita Arena Birmingham - 8 min drive - 7.1 km
  • Victoria Square - 8 min drive - 7.8 km
  • Black Country Living Museum - 9 min drive - 8.9 km
  • Bullring & Grand Central - 9 min drive - 9.4 km
  • Cadbury World - 13 min drive - 11.2 km

Getting around

  • Smethwick Rolfe Street Station - 4 min drive
  • Kenrick Park Tram Stop - 15 min walk
  • Birmingham Airport (BHX) - 38 min drive

Restaurants

  • ‪Interceptor - ‬3 min drive
  • ‪The Windsor Castle - ‬20 min walk
  • ‪Pizza Hut - ‬18 min walk
  • ‪McDonald's - ‬16 min walk
  • ‪Nando's - ‬3 min drive

About this property

Mercure Birmingham West Hotel

Suburban hotel with full-service spa and health club
Mercure Birmingham West Hotel offers its guests a full-service spa, an indoor pool, and a health club. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include 15 meeting rooms and coworking spaces. Event space at this hotel measures 1916 square feet (178 square metres) and includes conference space. A sauna, spa services, and a terrace are also featured at the business-friendly Mercure Birmingham West Hotel. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star West Bromwich hotel.

  • 1 building
  • 168 guestrooms or units
  • 4 levels
  • Conference rooms
  • 1916 sq ft of conference space
  • 178 sq. m of conference space
  • Built in 1975
  • Deli
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Beauty salon
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
Mercure Birmingham West Hotel offers 168 accommodations with laptop-compatible safes and coffee/tea makers. This accommodation offers separate sitting areas. 21-inch flat-screen televisions come with satellite channels and pay-per-view films. Bathrooms include a shower, complimentary toiletries and hairdryers.

This West Bromwich hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and complimentary weekday newspapers. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

Guests can pamper themselves with a trip to the on-site spa, which has 2 treatment rooms. Services include facials, body wraps, body scrubs and body treatments.

Languages

English, French, Latvian, Polish, Russian

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Exterior

Holiday Inn Express Birmingham - Oldbury by IHG

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  • Pet-friendly
  • Parking included
  • Free WiFi
4.3 out of 5, Excellent, 1,000 reviews
The price is AU$123
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 7 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 16 for adults and GBP 8 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Lounge Bar
  • Restaurant 1896

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,916 square feet of conference space
  • 15 meeting rooms
  • Computer station
  • Coworking space

Outdoors

  • Garden
  • Picnic area
  • Terrace
  • Vegetable garden

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Hardwood flooring in public areas
  • Lift
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1975
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 21-inch flat-screen TV with satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Late check-in fee for check-in between noon and 2:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: GBP 20.00 per accommodation, per day
  • Only dogs are allowed
  • Food and water bowls and an off-lead area are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 16 for adults and from GBP 8 for children
  • Self-parking fee: GBP 7.00 per day
  • Pet fee: GBP 20.00 per accommodation, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between noon and 2:00 PM
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Barclaycard and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Park Inn Radisson Birmingham West M5 J1
Park Inn Radisson Birmingham West M5 J1 Hotel
Park Inn Radisson Birmingham West M5 J1 Hotel West Bromwich
Park Inn Radisson Birmingham West M5 J1 West Bromwich
West Bromwich Hotel AccorHotels Now Open
West Bromwich AccorHotels Now Open
The Birmingham West Hotel by AccorHotels Hotel
The Birmingham West Hotel by AccorHotels West Bromwich
Hotel The West Bromwich Hotel And Spa by AccorHotels (Now Open)
The Birmingham West Hotel by AccorHotels Hotel West Bromwich
Hotel AccorHotels Now Open
AccorHotels Now Open
Park Inn by Radisson Birmingham West M5 J1
The West Bromwich Hotel Spa by AccorHotels (Now Open)

Frequently asked questions

What is the cancellation policy at Mercure Birmingham West Hotel?

Mercure Birmingham West Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Mercure Birmingham West Hotel?

As of 17 June 2025, prices found for a 1-night stay for 2 adults at Mercure Birmingham West Hotel on 6 July 2025 start from AU$123.89, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Mercure Birmingham West Hotel?

Yep, Mercure Birmingham West Hotel has a self car park for GBP 7.00 per day.

Is there a spa on site at Mercure Birmingham West Hotel?

Yep, there is an onsite spa at Mercure Birmingham West Hotel. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Mercure Birmingham West Hotel have a pool?

Mercure Birmingham West Hotel has an indoor pool.

What luxury perks are available at Mercure Birmingham West Hotel?

Mercure Birmingham West Hotel features a full-service spa, a health club and an indoor pool.

Does Mercure Birmingham West Hotel serve breakfast?

Yep, full brekkie is offered on weekdays between 6:30 AM and 9:30 AM and on weekends from 7:30 AM to 10:30 AM.

Is there a free airport shuttle available at Mercure Birmingham West Hotel?

No, Mercure Birmingham West Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Mercure Birmingham West Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Mercure Birmingham West Hotel?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Mercure Birmingham West Hotel?

Dogs are welcome at Mercure Birmingham West Hotel, with dog exercise areas and food and water bowls on offer.

Mercure Birmingham West Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 354 out of 745 reviews
Rating 8 - Good. 208 out of 745 reviews
Rating 6 - Okay. 93 out of 745 reviews
Rating 4 - Poor. 46 out of 745 reviews
Rating 2 - Terrible. 44 out of 745 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Riaz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Ian Edward

Stayed 1 night in Mar 2025

10/10 Excellent

Adrian Niven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Chanel

Liked: Staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Vincent

Stayed 2 nights in Mar 2025

10/10 Excellent

Barbara

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

steven

No issues
Stayed 2 nights in Feb 2025

10/10 Excellent

andrew

Stayed 2 nights in Feb 2025

6/10 Okay

Kevin

Travelled with family
Disliked: Room comfort

Not wheelchair friendly at all.

We were there as a family with my step daughter who needs a wheelchair. The accessibility from the outset is poor. The disabled parking spaces that were free were on a slope and right next to bushes meaning you had to leave the car away from the kerb and in the path of other traffic to get out. This is followed by a steep, narrow uneven and turning slope which is hard to push up and impossible to wheel yourself up. Door thresholds are too high to easily push over meaning you have to either go backwards or lift the front wheels up and over to get through. There is no low level area on reception for wheelchair users. There is an open gap round the side but no counter top. Getting to the rooms was through a heavy fire door opening towards you that does not power open. Again impossible if you were on your own. Entrance to the room again no power on the very narrow door just about wide enough for the chair very hard if trying to wheel yourself. No accessible shower in the bathroom, there is a bath with a high step over to get in with shower over. The room is very small leaving little room for wheel chair storage. Overall very poor.
Stayed 2 nights in Feb 2025

8/10 Good

Alasdair

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and comfortable, this Mercure was a good stop over for my trip to the nearby Hawthorns. It is not in the first flush of vitality and it is probably time for some rejuvenating paint and attention to detail but it certainly met my needs and I will gladly stay again if I return to West Bromwich. The car park is a great size, the breakfast over priced and the staff very friendly and helpful.
Stayed 1 night in Feb 2025

10/10 Excellent

Angela, Benton

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly helpful staff, clean, not too busy. Perfect for what I needed (overnight business stay)
Stayed 1 night in Feb 2025

8/10 Good

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Isaac

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel and staff, pool pretty bad

Great hotel for the money, staff, rooms and general hotel excellent. Pool and leisure area a let down, pretty tired and men’s changing rooms dirty and old
Stayed 1 night in Feb 2025

10/10 Excellent

Vincent

Stayed 2 nights in Feb 2025

10/10 Excellent

Vincent

Stayed 2 nights in Feb 2025

10/10 Excellent

Janaya

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Katie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Lionel

Business traveller
Liked: Cleanliness, staff & service
Rooms are tired (at least the one I stayed in). Central heating did not work, so had a temporary radiator. Bathroom is aged, shower valve was ancient and only produced either boiling or cold water - nothing in between.
Stayed 2 nights in Feb 2025

8/10 Good

MATTHEW

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Kamaljit

Stayed 1 night in Jan 2025

8/10 Good

Matt

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Nusrat

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Robert

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

steve

Business traveller
Good gym, try the Vine pub close by.
Stayed 1 night in Jan 2025

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort

Poor customer service

Upon checking in at the Mercure I was met by a rude attendant Maciej at the desk who had zero interpersonal skills. He initially asked if I had a reservation which I answered yes and gave my name. He was looking for the booking for approximately 5 mins, I thought he may not be able to find me so I said would you like the reference number? To which he replied sternly “I’ve got it!” But you are only booked for one night and it is for 1 person!” To which I replied I am booked for 3 nights and yes I am aware that it is only for me. I can only assume the reference to the one person booking is due to my niece standing next to me as she picked me up from the station. From there, he gave me the keys to my initial room which was in the basement of the hotel. As I have mobility issues I was not able to walk the amount steps required to that room and there were no lifts available. I had to go back to reception to request a new room. This time I was placed in a room with no heating. After 3 attempts to fix the heating whilst I left in the cold room, I requested an additional blanket, which I never received I was eventually moved to another room. This room was better and had full heating but it begged the question why was I not moved in the first place. Maciej then advised that this is the room I would have had if I had accepted the room in the basement. This caused undue upset as my stay here was for my late aunty’s funeral.
Stayed 3 nights in Jan 2025