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Britannia Hotel Birmingham New Street Station

3.0 star property
Hotel with a 24-hour front desk, 3-minute walk to Bullring & Grand Central

Photo gallery for Britannia Hotel Birmingham New Street Station

Reception
Front of property
Reception
Point of interest
Standard Twin Room

Reviews

5.8 out of 10

Popular amenities

  • Free Wi-Fi
  • 24/7 front desk
The current price is AU$85
includes taxes & fees
28 Dec - 29 Dec

Explore the area

View map
New Street, Birmingham, England, B2 4RX
  • Place, Bullring & Grand Central
    ‪3 min walk‬
  • Place, The Mailbox
    ‪6 min walk‬
  • Place, O2 Academy Birmingham
    ‪9 min walk‬
  • Airport, Birmingham (BHX)
    ‪18 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

Highlights

Individually furnished
Individually decorated
Heating
Free cots/infant beds
Flat-screen TV
Renovated in 2024
Private bathroom
Hairdryer
  • 3 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double Room

Executive Double Room

Executive Double Room

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Renovated in 2024
Private bathroom
Hairdryer
Shower/bath combination
  • 3 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

Highlights

Individually furnished
Individually decorated
Heating
Free cots/infant beds
Flat-screen TV
Renovated in 2024
Private bathroom
Hairdryer
  • 3 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Renovated in 2024
Private bathroom
Hairdryer
Shower/bath combination
  • 3 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Renovated in 2024
Private bathroom
Hairdryer
Shower/bath combination
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Double or Twin Room

Individually decorated, individually furnished, desk, iron/ironing board

Standard Double or Twin Room

Highlights

Individually furnished
Individually decorated
Heating
Free cots/infant beds
Flat-screen TV
Renovated in 2024
Private bathroom
Hairdryer
  • 2 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

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About the area

Birmingham

Britannia Hotel Birmingham New Street Station puts you in the heart of Birmingham, within just a 10-minute stroll of Bullring & Grand Central and The Mailbox. Highlights at this hotel include free in-room WiFi. .This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk and a lift. Additionally, you'll find a reception hall. .Sights within a 15-minute walk of this Birmingham City Centre hotel include Library of Birmingham and O2 Academy Birmingham.

What's nearby

  • Bullring & Grand Central - 3 min walk - 0.3 km
  • The Mailbox - 6 min walk - 0.5 km
  • O2 Academy Birmingham - 9 min walk - 0.8 km
  • Symphony Hall - 10 min walk - 0.9 km
  • Utilita Arena Birmingham - 15 min walk - 1.3 km

Getting around

  • Corporation Street Tram Stop - 2 min walk
  • Birmingham (QQN-New Street Train Station) - 3 min walk
  • Birmingham Airport (BHX) - 25 min drive

Restaurants

  • ‪EL&N - ‬4 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Bacchus Bar - ‬1 min walk
  • ‪Tim Hortons - ‬2 min walk
  • ‪200 Degrees Coffee - ‬2 min walk

About this property

Britannia Hotel Birmingham New Street Station

Hotel with a 24-hour front desk, 3-minute walk to Bullring & Grand Central
Britannia Hotel Birmingham New Street Station offers its guests a lift. WiFi is free in public spaces. A complete renovation of Britannia Hotel Birmingham New Street Station was completed in October 2024.

This Birmingham hotel is smoke free.

  • 1 building
  • 241 guestrooms or units
  • 9 levels
  • Front desk (24 hours)
  • Lift
  • No smoking on site
Britannia Hotel Birmingham New Street Station offers 241 accommodations with a hairdryer. This individually decorated and furnished accommodation includes desks. 35-inch flat-screen televisions come with digital channels.

Bathrooms include a combined bath/shower unit. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • Designer stores
  • Shopping centre

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping on request

Accessibility

  • Lift
  • Thin carpet in public areas
  • Tile flooring in public areas

More

  • 1 building
  • 9 floors
  • Reception hall
  • Renovated entire property - October 2024
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 35-inch flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • LED lighting

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express and Barclaycard. Cash is not accepted. Cashless payment methods are available for all transactions.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Birmingham Britannia
Birmingham Britannia Hotel
Birmingham Hotel Britannia
Britannia Birmingham
Britannia Birmingham Hotel
Britannia Hotel New Street Station
Hotel Britannia Birmingham
Britannia Hotel
Britannia Birmingham New Street Station
Britannia New Street Station
Britannia Birmingham New
Britannia Hotel Birmingham New Street Station Hotel
Britannia Hotel Birmingham New Street Station Birmingham
Britannia Hotel Birmingham New Street Station Hotel Birmingham

Frequently asked questions

What is the cancellation policy at Britannia Hotel Birmingham New Street Station?

Britannia Hotel Birmingham New Street Station offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Britannia Hotel Birmingham New Street Station?

As of 19 Dec 2025, prices found for a 1-night stay for 2 adults at Britannia Hotel Birmingham New Street Station on 28 Dec 2025 start from AU$84.98, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a free airport shuttle available at Britannia Hotel Birmingham New Street Station?

No, Britannia Hotel Birmingham New Street Station does not offer an airport shuttle service.

What time are check-in & check-out at Britannia Hotel Birmingham New Street Station?

Check-in begins at 3:00 PM. Check-out time is 10:00 AM.

Are pets allowed at Britannia Hotel Birmingham New Street Station?

No, only service animals are allowed.

Britannia Hotel Birmingham New Street Station Reviews

Reviews

5.8
Rating 10 - Excellent. 149 out of 1000 reviews
Rating 8 - Good. 187 out of 1000 reviews
Rating 6 - Okay. 225 out of 1000 reviews
Rating 4 - Poor. 201 out of 1000 reviews
Rating 2 - Terrible. 238 out of 1000 reviews

5.8/10

Cleanliness

6.2/10

Staff & service

5.6/10

Amenities

5.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Matt

Stayed 1 night in Sep 2025

8/10 Good

harsh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In Shopping area near to station
Stayed 1 night in Sep 2025

8/10 Good

Dauquan

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at the Britannia for 3 nights. It is really convenient for rail and bus connections. Excellent restaurants all in short walking distance. Staff and facilities perfect. A great choice for travellers not using a car.
Stayed 3 nights in Sep 2025

8/10 Good

D

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Simple and functional

Check in was simple, but definitely an issue with the area near the entrance with drunk and homeless people seeking shelter The room was on 7th floor and spacious, tea and coffee and a small shower room The bed looked massive, those was two beds locked together which when in the bed you could clearly feel the join but other than that it was comfortable Slept badly due to noise from street (even on 7th floor) and noise from others nearby on same floor Was disappointed to find restaurant was closed so could not have breakfast at hotel which then meant I had to check out sooner to be able to go find somewhere to eat
Stayed 1 night in Sep 2025

6/10 Okay

Michael

Travelled with group
Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Sep 2025

8/10 Good

Chima

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
The hotel is next to the high street which is great. It did the job for me.
Stayed 1 night in Sep 2025

2/10 Terrible

miss n

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only thing going for this hotel was location. Bed was lumpy and springs poking out into your back all night, zero sleep, hotel was dirty no towels in room and overall a very unloved and run down hotel.
Stayed 1 night in Sep 2025

10/10 Excellent

Maggie

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

6/10 Okay

Huw

Travelled with group
Liked: Cleanliness, property conditions & facilities
After reading some reviews I was apprehensive booking this hotel however I was pleasantly surprised. Hotel was clean, very central and convenient for anything in the city centre. From my experience (2 nights stayed) I think it’s a perfect crash pad sort of hotel. The alleyway the hotel entrance opens to has seen better days and has some questionable residents and the front desk staff weren’t particular warm and friendly but overall, a good value hotel.
Stayed 2 nights in Sep 2025

2/10 Terrible

SIU CHING

Stayed 1 night in Sep 2025

10/10 Excellent

Naomi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

impressed

it was a short walk from new street train station birmingham shops macdonald s nearby the place was cool an clean kempt tidy the bathroom was absolutly immaculate with toiletries an thier was akettle in room with tea milk an coffee.very friendly vibe lifts an perfect for me old skool.
Stayed 1 night in Aug 2025

4/10 Poor

philip

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I chose this hotel as it is near the train station. I stayed 4 days there the week before for the same reason, and could only have part of the room service on the last night, and it wasn't cleaned once, although we asked daily, but I thought I would give it another chance This time we went to our room, which had a dirty toilet and hair in the shower. The second room had a toothbrush and paste in the shower, also a dirty toilet and a mess all over the carpet. We were upgraded to an "executive" room and went to have a shower, and the shower didn't work. As we had a prior engagement, we did not have time to move again, so in the morning we had to use another room's shower. I feel sorry for the staff; they tried hard to help me. I would like a reply from the company regarding the poor cleaning of the rooms Regards Phil
Stayed 2 nights in Sep 2025

10/10 Excellent

Adewale

Stayed 5 nights in Aug 2025

10/10 Excellent

Peter, Birmingham

Stayed 4 nights in Sep 2025

6/10 Okay

Vinay Enoch

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

4/10 Poor

Ethan

Business traveller
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

A?ee?

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

philip

Liked: Cleanliness, staff & service
Great location for the city centre, nice-sized rooms
Stayed 4 nights in Sep 2025

6/10 Okay

simon

Business traveller
Liked: Cleanliness, staff & service, room comfort
Large hotel that is not expensive. Feels very tired but decent for a short buisness stay.
Stayed 2 nights in Sep 2025

10/10 Excellent

James

Stayed 1 night in Aug 2025

2/10 Terrible

Fraser

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stone mattress

I’ve fell asleep on more comfortable benches! Would not recommend it if you want to sleep!
Stayed 2 nights in Sep 2025

8/10 Good

Haroun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Jer

Travelled with partner
Disliked: Cleanliness
Pillows and beddings not clean. I had a rash on my face when I woke up next day probably the pillows
Stayed 1 night in Aug 2025