4/10 Poor
Paul
18 Apr 2025
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Disappointing Stay – Would Not Recommend
I recently stayed at Hospedium Hotel Blu Loue in Bilbao, and unfortunately, it fell well below expectations. Upon arrival, check-in was straightforward, but things quickly went downhill. When we got to our room, it was immediately clear it had not been cleaned—beds were unmade, towels were left on the floor, and the general cleanliness was lacking. The carpet was stained, and the room felt neglected.
Basic amenities you’d expect from even a modest hotel were missing—no tea or coffee facilities, no USB charging ports, and an overall sense that the room hadn’t been updated or maintained with care.
While the location may be convenient for those needing access to the nearby airport, it’s quite far from the city center. We ended up spending a significant amount on taxis, which was made worse by the fact that the front desk refused to help call one when we asked.
Overall, it was a disappointing experience and not a place I would choose to stay at again.
Paul
Stayed 2 nights in Apr 2025