See all properties
Save

Chateau Big Bear Boutique Hotel, BW Signature Collection

3.5 star property
Family ski hotel with restaurant

Photo gallery for Chateau Big Bear Boutique Hotel, BW Signature Collection

American cuisine
Lobby
Exterior
Lobby
American cuisine

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is AU$186
includes taxes & fees
2 Mar - 3 Mar

Explore the area

View map
42200 Moon Ridge Rd, Big Bear Lake, CA, 92315
  • Place, Big Bear Mountain Resort
    ‪13 min walk‬
  • Place, Snow Summit
    ‪17 min walk‬
  • Place, Big Bear Alpine Zoo
    ‪3 min drive‬
  • Airport, San Bernardino, CA (SBD-San Bernardino Intl.)
    ‪46 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Fireplace

Iron/ironing board, WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Fireplace

9.6 out of 10
Exceptional
(38 reviews)

Highlights

Fireplace
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hairdryer
Private bathroom
Shower/bath combination
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony

Iron/ironing board, WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Balcony

9.2 out of 10
Wonderful
(41 reviews)

Highlights

Balcony
Fireplace
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Shower/bath combination
Hairdryer
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Iron/ironing board, WiFi, bed sheets

Standard Room, 1 King Bed, Accessible, Bathtub

8.0 out of 10
Very good
(6 reviews)

Highlights

Balcony
Fireplace
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Shower/bath combination
Hairdryer
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony

Iron/ironing board, WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Balcony

9.2 out of 10
Wonderful
(20 reviews)

Highlights

Balcony
Fireplace
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Jetted bath
Private bathroom
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony

Iron/ironing board, WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking, Balcony

9.0 out of 10
Wonderful
(35 reviews)

Highlights

Balcony
Fireplace
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Shower/bath combination
Hairdryer
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Iron/ironing board, WiFi, bed sheets

Standard Room, 2 Queen Beds, Accessible, Bathtub

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Balcony
Fireplace
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Shower/bath combination
Hairdryer
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Fireplace

Iron/ironing board, WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking, Fireplace

8.8 out of 10
Excellent
(46 reviews)

Highlights

Fireplace
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hairdryer
Private bathroom
Shower/bath combination
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Balcony

Standard Room, 1 King Bed, Accessible, Balcony

Standard Room, 1 King Bed, Accessible, Balcony

8.0 out of 10
Very good
(2 reviews)

Highlights

Balcony
Fireplace
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Shower/bath combination
Hairdryer
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Multiple Beds, Non Smoking, Jetted Tub (Larger Room)

Standard Room, Multiple Beds, Non Smoking, Jetted Tub (Larger Room)

Standard Room, Multiple Beds, Non Smoking, Jetted Tub (Larger Room)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Shower/bath combination
Hairdryer
Private bathroom
Coffee/tea maker
  • 28 sq m
  • Sleeps 4
  • 2 King Beds

1 King Bed, Non-Smoking, Fireplace, High Speed Internet Access, Coffee Maker, Hairdryer, Iron and Ironing Board

  • Sleeps 2

1 King Bed, Non-Smoking, Fireplace, Balcony, High Speed Internet Access

  • Sleeps 2

1 King Bed, Non-Smoking, Fireplace, Balcony, Jetted Tub

  • Sleeps 2

Accessible-1 King, Mobility Accessible, Bathtub, Non-Smoking

  • Sleeps 2

Accessible-2 Queen, Mobility Accessible, Bathtub, Non-Smoking

  • Sleeps 4

2 Queen Beds, Non-Smoking, Fireplace, High Speed Internet Access, Coffee Maker, Hairdryer, Iron and Ironing Board

  • Sleeps 4

2 Queen Beds, Non-Smoking, Fireplace, Balcony, Wi-Fi

  • Sleeps 4

Mobility Accessible King Room with Roll In Shower and Balcony

  • Sleeps 2

2 King Beds, Non-Smoking, Larger Room, 2 Flat Screen Tvs, Jetted Tub, Fireplace, Microwave And Refrigerator

  • Sleeps 4

About the area

Big Bear Lake

A family-friendly stay in Big Bear Lake awaits you at Chateau Big Bear Boutique Hotel, BW Signature Collection. You'll be 1.6 km (1 mi) from Snow Summit and 2.9 km (1.8 mi) from The Village. Highlights at this ski hotel include a restaurant, a free area shuttle and a bar/lounge. .The bistro, Tiffany's Bistro, serves American cuisine and is open for dinner. Enjoy the gym, Hot tub and seasonal outdoor swimming pool. Added amenities include free Wi-Fi in public areas, a 24-hour business centre and coffee/tea in a common area. Full breakfast is available daily between 7:00 AM and 10:00 AM. There's also self parking, along with the convenience of a free theme park shuttle. .Sights within a 15-minute walk of this Winter Park hotel include Bear Valley Community Hospital and Eagle Point.

What's nearby

  • Eagle Point - 12 min walk - 1.0 km
  • Interlaken Shopping Center - 13 min walk - 1.2 km
  • Big Bear Mountain Resort - 13 min walk - 1.2 km
  • Snow Summit - 17 min walk - 1.5 km
  • Big Bear Alpine Zoo - 3 min drive - 1.9 km

Getting around

  • Ontario, CA (ONT-Los Angeles - Ontario Intl.) - 78 min drive

Restaurants

  • ‪McDonald's - ‬2 min drive
  • ‪Starbucks - ‬12 min walk
  • ‪Carl's Jr. - ‬14 min walk
  • ‪Taco Bell - ‬2 min drive
  • ‪Applebee’s | IHOP - ‬5 min walk

About this property

Chateau Big Bear Boutique Hotel, BW Signature Collection

Family ski hotel with restaurant
Relax in the hot tub after a day on the slopes or enjoy the use of a fitness centre. When the sun goes down, sip après-ski drinks in the hotel's bar.

There's a restaurant on site. WiFi and wired Internet are free in public spaces. For a fee, parking is available.

This 3.5-star Big Bear Lake hotel is smoke free.

  • 80 guestrooms or units
  • 3 levels
  • Conference rooms
  • 2077 sq ft of conference space
  • 193 sq. m of conference space
  • Ski equipment storage
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Fireplace in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Chateau Big Bear Boutique Hotel, BW Signature Collection offers 80 air-conditioned accommodations with coffee/tea makers and a hairdryer. 42-inch flat-screen televisions come with cable channels.

Bathrooms include a combined bath/shower unit and complimentary toiletries. This Big Bear Lake hotel provides wireless Internet access for a surcharge. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 1 per night)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free area shuttle up to 15 miles
  • Free shopping centre shuttle
  • Free theme park shuttle
  • Uncovered parking on site (USD 20 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Tiffany's Bistro

Things to do

  • Air hockey
  • Arcade/game room
  • Billiards/pool table
  • Foosball table
  • Games
  • Gym
  • Hot tub
  • Seasonal outdoor pool
  • Ski storage
  • Table tennis

Family friendly

  • Arcade/game room
  • Free area shuttle
  • Free theme park shuttle
  • In-room refrigerator
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping on request
  • Wedding services

Business services

  • 2 meeting rooms
  • 2,077 square feet of conference space
  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 5 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 1 October to 31 May:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 1 per night (rates may vary)
  • Uncovered self-parking fee: USD 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover and Diners Club. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • The seasonal pool will open in June and close in September.
  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western Big Bear
Best Western Big Bear Chateau
Best Western Chateau Hotel Big Bear
Big Bear Best Western
Big Bear Chateau
Big Bear Chateau Best Western
Best Western Big Bear Chateau Hotel
Best Western Chateau
Best Western Big Bear Chateau
Chateau Big Bear Boutique Hotel, BW Signature Collection Hotel

Frequently asked questions

Is parking available at Chateau Big Bear Boutique Hotel, BW Signature Collection?

Yep, Chateau Big Bear Boutique Hotel, BW Signature Collection has an uncovered self car park for USD 20 per night. A self car park is also available, for a fee.

How much does it cost to stay at Chateau Big Bear Boutique Hotel, BW Signature Collection?

As of 31 Jan 2026, prices found for a 1-night stay for 2 adults at Chateau Big Bear Boutique Hotel, BW Signature Collection on 2 Mar 2026 start from AU$185.65, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Chateau Big Bear Boutique Hotel, BW Signature Collection?

The closest beach to Chateau Big Bear Boutique Hotel, BW Signature Collection is Swim Beach (2.2 km).

Does Chateau Big Bear Boutique Hotel, BW Signature Collection have a pool?

Chateau Big Bear Boutique Hotel, BW Signature Collection has a seasonal outdoor pool. The pool is open from June to September.

Is Chateau Big Bear Boutique Hotel, BW Signature Collection family-friendly?

You bet! With amenities such as an arcade and a free theme park shuttle, it's no surprise that Chateau Big Bear Boutique Hotel, BW Signature Collection is a hit with families.

Does Chateau Big Bear Boutique Hotel, BW Signature Collection serve breakfast?

Yeah, our guests give top marks to the full brekkie here! Served daily between 7:00 AM and 10:00 AM, this is the perfect place to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Chateau Big Bear Boutique Hotel, BW Signature Collection?

No, Chateau Big Bear Boutique Hotel, BW Signature Collection does not offer an airport shuttle service.

Is there a bar or restaurant at Chateau Big Bear Boutique Hotel, BW Signature Collection?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Chateau Big Bear Boutique Hotel, BW Signature Collection?

Check-in begins at 4 PM. Check-out time is 11:00 AM.

Are pets allowed at Chateau Big Bear Boutique Hotel, BW Signature Collection?

No, only service animals are allowed.

Chateau Big Bear Boutique Hotel, BW Signature Collection Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 627 out of 1000 reviews
Rating 8 - Good. 221 out of 1000 reviews
Rating 6 - Okay. 82 out of 1000 reviews
Rating 4 - Poor. 27 out of 1000 reviews
Rating 2 - Terrible. 43 out of 1000 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Shannon

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great heated pool! Awesome breakfast!
Stayed 4 nights in Oct 2025

8/10 Good

vincent

Stayed 1 night in Jul 2025

10/10 Excellent

Mark

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This property is very nice and I'd recommend it if you are visiting the Big Bear Lake ares. The room was wonderful with a nice balcony/outdoor seating and a fireplace in the room. They also have a nice bar for a drink after the day and before retiring for the night and a wonderful breakfast "spread".
Stayed 3 nights in Jul 2025

8/10 Good

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room
Stayed 1 night in Oct 2025

10/10 Excellent

Sherry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The community area is quite lovely but getting to your room is difficult with elevator/stair situation carrying your bags, etc. Hotel layout is confusing other than the first floor. We chose this hotel partly because of advertised spa but it was broken. Should have disclosed. Not to be so negative, we enjoyed our stay. Great staff, breakfast, clean room
Stayed 2 nights in Oct 2025

10/10 Excellent

Emily

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Can’t wait to go back! This time for even longer.
Stayed 5 nights in Oct 2025

10/10 Excellent

Marlene

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room and beautiful hotel. The only thing is that it’s $20 to park
Stayed 1 night in Oct 2025

8/10 Good

Erik

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful staff, cozy room.
Stayed 2 nights in Oct 2025

10/10 Excellent

Lyle

Liked: Cleanliness, staff & service, amenities
The room was really nice and It is so worth spending the extra money for the jacuzzi tub in the bathroom! The free breakfast in the morning was great. Scrambled eggs sausage/bacon. Jacuzz and pool area were really nice too! I left my new gold chain there by mistake and housekeeping turned It in. They shipped It to my house which I thought was amazing! Solid place to stay. Would definitely stay here again!
Stayed 2 nights in Sep 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Oct 2025

10/10 Excellent

john

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great , complimentary breakfast was made fresh you can see them making your food. Plenty of options. Heated pool was actually heated and clean.
Stayed 2 nights in Oct 2025

10/10 Excellent

Khachik

Stayed 1 night in Oct 2025

10/10 Excellent

Jiayue, Rosemead

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place to stay for small group
Stayed 1 night in Sep 2025

10/10 Excellent

Antonio

Stayed 1 night in Oct 2025

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

Nice and clean , nice staff , dinning room and food was good . Had to pay for parking and no microwave in room .
Stayed 2 nights in Sep 2025

10/10 Excellent

Amita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great!! Very clean and quiet Nice relaxing place, great breakfast too Few places, like some doors and patio screens require updating Overall, great place to relax
Stayed 2 nights in Sep 2025

8/10 Good

Thomas

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Charmin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Norman

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities
Picturesque boutique hotel with an Art Nouveau decor. However, thought the parking fee of $20 was excessive for a mid-week stay, since the parking lot was nearly empty and the fee was not disclosed during the booking process.
Stayed 1 night in Sep 2025

10/10 Excellent

Abel

Stayed 1 night in Sep 2025

8/10 Good

Gregory

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy breezy
Stayed 2 nights in Aug 2025

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay here Staff was excellent and hotel very well kept Pool and spa very clean Area around pool area is beautiful
Stayed 1 night in Sep 2025

10/10 Excellent

Barb

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I’m a realtor from Orange County who was up looking at property for a client. I was traveling with my amputee service dog, and Penny could not have been more accommodating to me and my pup!! I can’t wait to go back and stay there once I get my property in escrow. Beautiful property and the most friendly staff. The gentleman at breakfast cooking for us was also extremely kind.
Stayed 3 nights in Sep 2025

10/10 Excellent

Matt

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable close enough to get anywhere you want to and yet far enough to be comfortable and quiet.
Stayed 2 nights in Aug 2025