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Chateau Big Bear Boutique Hotel, BW Signature Collection

3.5 star property
Family ski hotel with restaurant

Photo gallery for Chateau Big Bear Boutique Hotel, BW Signature Collection

Lobby
American cuisine
Exterior
Seasonal outdoor pool
Seasonal outdoor pool

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Bar
  • Gym
The current price is AU$197
includes taxes & fees
20 May - 21 May

Explore the area

Map
42200 Moon Ridge Rd, Big Bear Lake, CA, 92315
  • Snow Summit
    ‪20 min walk‬
  • The Village
    ‪3 min drive‬
  • Big Bear Visitor Center
    ‪4 min drive‬
  • San Bernardino, CA (SBD-San Bernardino Intl.)
    ‪72 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Balcony

Standard Room, 1 King Bed, Accessible, Balcony

Standard Room, 1 King Bed, Accessible, Balcony

Highlights

Balcony or patio
Fireplace
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Private bathroom
Shower/bath combination
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony

Iron/ironing board, WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Balcony

Highlights

Balcony
Fireplace
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Jetted bath
Private bathroom
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony

Iron/ironing board, WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Balcony

Highlights

Balcony or patio
Fireplace
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Private bathroom
Shower/bath combination
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Standard Room, 1 King Bed, Accessible, Bathtub

Standard Room, 1 King Bed, Accessible, Bathtub

Highlights

Balcony or patio
Fireplace
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Private bathroom
Shower/bath combination
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Multiple Beds, Non Smoking, Jetted Tub (Larger Room)

Standard Room, Multiple Beds, Non Smoking, Jetted Tub (Larger Room)

Standard Room, Multiple Beds, Non Smoking, Jetted Tub (Larger Room)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Private bathroom
Shower/bath combination
Hairdryer
Coffee/tea maker
  • 28 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony

Iron/ironing board, WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking, Balcony

Highlights

Balcony or patio
Fireplace
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Private bathroom
Shower/bath combination
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Fireplace

Iron/ironing board, WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Fireplace

Highlights

Fireplace
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hairdryer
Private bathroom
Shower/bath combination
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Fireplace

Iron/ironing board, WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking, Fireplace

Highlights

Fireplace
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hairdryer
Private bathroom
Shower/bath combination
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Iron/ironing board, WiFi, bed sheets

Standard Room, 2 Queen Beds, Accessible, Bathtub

Highlights

Balcony or patio
Fireplace
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Private bathroom
Shower/bath combination
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

About the area

Big Bear Lake

A family-friendly stay in Big Bear Lake awaits you at Chateau Big Bear Boutique Hotel, BW Signature Collection. Within just a 15-minute stroll, you'll find Bear Valley Community Hospital and Eagle Point. Highlights at this ski hotel include a restaurant, a free area shuttle and a bar/lounge. .Tiffany's Bistro serves American cuisine and is open for dinner. Enjoy the gym, Hot tub and seasonal outdoor swimming pool. Added amenities include free Wi-Fi in public areas, a 24-hour business centre and coffee/tea in a common area. Full breakfast is available daily between 7:00 AM and 10:00 AM. There's also self parking, along with the convenience of a free theme park shuttle. .Attractions within a 10-minute drive of this 3.5-property class Winter Park hotel include Snow Summit and The Village.

What's nearby

  • Snow Summit - 20 min walk - 1.7 km
  • The Village - 3 min drive - 2.8 km
  • Big Bear Visitor Center - 4 min drive - 3.2 km
  • Big Bear Marina - 4 min drive - 3.5 km
  • Alpine Slide at Magic Mountain - 4 min drive - 4.1 km

Getting around

  • Ontario, CA (ONT-Los Angeles - Ontario Intl.) - 78 min drive

Restaurants

  • ‪McDonald's - ‬2 min drive
  • ‪Maggio's Pizza - ‬12 min walk
  • ‪Taco Bell - ‬2 min drive
  • ‪Carl's Jr. - ‬14 min walk
  • ‪Domino's Pizza - ‬2 min drive

About this property

Chateau Big Bear Boutique Hotel, BW Signature Collection

Family ski hotel with restaurant
Relax in the hot tub after a day on the slopes or enjoy the use of a fitness centre. When the sun goes down, sip après-ski drinks in the hotel's bar.

There's a restaurant on site. WiFi and wired Internet are free in public spaces. For a fee, parking is available.

This 3.5-star Big Bear Lake hotel is smoke free.

  • 80 guestrooms or units
  • 3 levels
  • Conference rooms
  • 2077 sq ft of conference space
  • 193 sq. m of conference space
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Fireplace in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Chateau Big Bear Boutique Hotel, BW Signature Collection offers 80 air-conditioned accommodations with coffee/tea makers and a hairdryer. 42-inch flat-screen televisions come with cable channels.

Bathrooms include a combined bath/shower unit and complimentary toiletries. This Big Bear Lake hotel provides wireless Internet access for a surcharge. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Languages

English

Similar properties

Restaurant

Holiday Inn Resort The Lodge At Big Bear Lake by IHG

  • Pool
  • Pet-friendly
  • Parking included
  • Free WiFi
4.0 out of 5, Very good, 1,002 reviews
The price is AU$148
includes taxes & fees
26 May - 27 May
Holiday Inn Resort The Lodge At Big Bear Lake by IHG

Property amenities

Internet

  • Available in all rooms: WiFi (USD 1 per night)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free area shuttle up to 15 miles
  • Area shuttle
  • Free shopping centre shuttle
  • Free theme park shuttle
  • Free RV/bus/lorry parking on site
  • Uncovered parking on site (USD 20 per night)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Tiffany's Bistro

Things to do

  • Air hockey
  • Arcade/game room
  • Billiards/pool table
  • Foosball table
  • Games
  • Gym
  • Hot tub
  • Seasonal outdoor pool
  • Ski storage
  • Table tennis

Family friendly

  • Arcade/game room
  • Free area shuttle
  • Free theme park shuttle
  • In-room refrigerator
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Wedding services

Business services

  • 2 meeting rooms
  • 2,077 square feet of conference space
  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 5 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 1 October to 31 May:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 1 per night (rates may vary)
  • Uncovered self-parking fee: USD 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and Diners Club. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • The seasonal pool will open in June and close in September.
  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western Big Bear
Best Western Big Bear Chateau
Best Western Chateau Hotel Big Bear
Big Bear Best Western
Big Bear Chateau
Big Bear Chateau Best Western
Best Western Big Bear Chateau Hotel
Best Western Chateau
Best Western Big Bear Chateau
Chateau Big Bear Boutique Hotel, BW Signature Collection Hotel

Frequently asked questions

Is parking available at Chateau Big Bear Boutique Hotel, BW Signature Collection?

Yep, Chateau Big Bear Boutique Hotel, BW Signature Collection has free RV/bus/truck parking. An uncovered self car park is also available for USD 20 per night.

How much does it cost to stay at Chateau Big Bear Boutique Hotel, BW Signature Collection?

As of 3 May 2025, prices found for a 1-night stay for 2 adults at Chateau Big Bear Boutique Hotel, BW Signature Collection on 20 May 2025 start from AU$196.80, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Chateau Big Bear Boutique Hotel, BW Signature Collection?

The closest beach to Chateau Big Bear Boutique Hotel, BW Signature Collection is Swim Beach (2.2 km).

Does Chateau Big Bear Boutique Hotel, BW Signature Collection have a pool?

Chateau Big Bear Boutique Hotel, BW Signature Collection has a seasonal outdoor pool. The pool is open from June to September.

Is Chateau Big Bear Boutique Hotel, BW Signature Collection family-friendly?

You bet! With amenities such as an arcade and a free theme park shuttle, it's no surprise that Chateau Big Bear Boutique Hotel, BW Signature Collection is a hit with families.

Does Chateau Big Bear Boutique Hotel, BW Signature Collection serve breakfast?

Yeah, our guests give top marks to the full brekkie here! Served daily between 7:00 AM and 10:00 AM, this is the perfect place to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Chateau Big Bear Boutique Hotel, BW Signature Collection?

No, Chateau Big Bear Boutique Hotel, BW Signature Collection does not offer an airport shuttle service.

Is there a bar or restaurant at Chateau Big Bear Boutique Hotel, BW Signature Collection?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Chateau Big Bear Boutique Hotel, BW Signature Collection?

Check-in begins at 4 PM. Check-out time is 11:00 AM.

Are pets allowed at Chateau Big Bear Boutique Hotel, BW Signature Collection?

No, only service animals are allowed.

Chateau Big Bear Boutique Hotel, BW Signature Collection Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 596 out of 1001 reviews
Rating 8 - Good. 238 out of 1001 reviews
Rating 6 - Okay. 87 out of 1001 reviews
Rating 4 - Poor. 35 out of 1001 reviews
Rating 2 - Terrible. 45 out of 1001 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Review hotel

Amazing. Beautiful artwork and furnishings. Favorite hotel ever!
Stayed 3 nights in Jan 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms seem recently renovated. Comfortable bed. Friendly staff. Decorated with whimsical paintings that made me happy. Would absolutely go again.
Stayed 1 night in Jan 2025

10/10 Excellent

Bartholomew

Stayed 2 nights in Jan 2025

8/10 Good

Kristina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice stay with a good Continental breakfast. Not just cereal. Actual food, like sausages, bacon, eggs, fruit, oatmeal, bagels, etc. Nice dining area that we used as a quiet space to work as well.
Stayed 3 nights in Jan 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2025

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities
Love this place ❤️
Stayed 1 night in Jan 2025

10/10 Excellent

Jessica

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious rooms, nice public shared spaces, and helpful staff. Fantastic location close to the ski resorts and many restaurants, shopping, conveniences. We would definitely stay again!
Stayed 1 night in Jan 2025

10/10 Excellent

Meliha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Chateau Big Bear Boutique was conveniently located to Snow Summi, restaurants, shops and the zoo. The room was lovely with a fireplace and plenty of room for our equipment and luggage. The breakfast was included and it was very nice. Our stay was very nice! Highly recommend it. We will stay again.
Stayed 1 night in Jan 2025

8/10 Good

Cesar Arturo Medina

Travelled with partner
Liked: Cleanliness
The morning staff was very helpful, the evening staff was not to helpful. I found an old Xmas tree and housekeeping cart blocking the fire egress stairs. The carpet on the second floor looks old and dirty. The bar was closed, and the rooms were just fine, nothing special. Overall we enjoyed our stay, since we didn’t spend much time there just to sleep.
Stayed 2 nights in Jan 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
The property is a little on the older side, but the room was big, the bed was comfy and the staff were very helpful. Bonus points for the paintings of deer in fancy dress throughout the building.
Stayed 2 nights in Dec 2024

10/10 Excellent

michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

6/10 Okay

Jin

Liked: Cleanliness, staff & service
There was an error when I tried to check in, which resulted in a delay of almost 20 minutes before I could get my room due to a staff mistake. Eventually, I was able to check in. The breakfast was good, and the staff were friendly. However, the jacuzzi was very cold. Despite this, the hotel is close to the ski resort so I would likely to return in the future.
Stayed 2 nights in Dec 2024

8/10 Good

Nicole

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and nice clean rooms
Stayed 1 night in Dec 2024

10/10 Excellent

ryan

Stayed 1 night in Dec 2024

10/10 Excellent

Ruby Maria Grace, covina

Travelled with family
Great stay!
Stayed 2 nights in Dec 2024

10/10 Excellent

Isabella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a quiet gem surrounded by gorgeous tall pine trees! Staff was amazing. My favorite part about my stay was the fireplace in our room.
Stayed 2 nights in Dec 2024

6/10 Okay

Garth

Liked: Cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

Manuel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel in a great location
Stayed 3 nights in Dec 2024

8/10 Good

Kelly

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2024

10/10 Excellent

Karina

Stayed 1 night in Dec 2024

10/10 Excellent

Renee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice employees, fireplace was cool and the balcony was nice to relax on. Game room looked good and breakfast was pretty good and fresh.
Stayed 2 nights in Dec 2024

6/10 Okay

Emil

Stayed 3 nights in Dec 2024

10/10 Excellent

Tiên

Liked: Cleanliness, property conditions & facilities
I called in advance to request room location not to be in accessible room and room to be located at level 2. However my request didn’t honor although they did confirm they would. Just a little disappointed.
Stayed 1 night in Dec 2024

10/10 Excellent

philip

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024