4/10 Poor
karla, Dubuque
Travelled with partner
12 Feb 2024
Disliked: Cleanliness, amenities, property conditions & facilities
Stood in line to check in at 4 PM with several other people. Went to room to find it already occupied!! Embarrassing for both parties. We took our bags & went back down to the lobby, finally got someone’s attention (because we weren’t about to stand in line a second time) we were assigned another room in the opposite tower, which I didn’t originally book, as we wanted a water view, but figured we would be on the floor gambling anyway, so didn’t make a fuss. The room. Ugh. THIS, I should have made a fuss over, but again, my bad, I didn’t. Because we thought we would be gambling the night away we hoped the pet urine odor (or carpet made of moldy towel smell) would fade- it didn’t. We ended up coming back to the room early because our experience in the casino wasn’t as fun as it used to be. No decent bourbon at bar, so I went to the restaurant for a basic bourbon (usually about $25 a BOTTLE) a SINGLE was $17.25. Seriously, airport bar prices. It had been a while since we’ve been to the QC & the Isle & I can say without question, it’s seriously deteriorating. We mistakenly got “breakfast” before we left- I cannot strongly recommend enough to not do this. If you are heading back home in the morning, skip that part If our minds weren’t made up after both of us woke up with headaches from the smell of the room, the absolute filthy, trash laden parking garage was the final straw. It was like each car had emptied their own trash bag – every day for a month.
karla
Stayed 1 night in Feb 2024