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Hotel Alfonso XIII, a Luxury Collection Hotel, Seville

5.0 star property
Luxury hotel with 2 restaurants and 24-hour fitness centre

Photo gallery for Hotel Alfonso XIII, a Luxury Collection Hotel, Seville

Lobby
2 restaurants, breakfast, lunch, dinner served; international cuisine
Deluxe Classic Room | Restaurant
Interior
2 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym
  • Parking available
  • Room service
The current price is AU$1,162
includes taxes & fees
29 Sept - 30 Sept

Explore the area

View map
San Fernando 2, Seville, Seville, 41004
  • Royal Alcázar of Seville
    ‪2 min walk‬
  • Seville Cathedral
    ‪5 min walk‬
  • Plaza de España
    ‪11 min walk‬
  • Seville (SVQ-San Pablo)
    ‪12 min drive‬

Room options

View all photos for Premium Suite, 1 Bedroom, Non Smoking

Premium Suite, 1 Bedroom, Non Smoking

Premium Suite, 1 Bedroom, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
Separate bedroom
  • 63 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom, Non Smoking, City View

LED TV, pay films

Deluxe Suite, 1 Bedroom, Non Smoking, City View

Highlights

Air conditioning
Heating
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
Separate bedroom
  • 46 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Suite, 1 Bedroom, Non Smoking

1 bedroom, premium bedding, down duvets, minibar

Deluxe Suite, 1 Bedroom, Non Smoking

Highlights

Air conditioning
Heating
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
Separate bedroom
  • 46 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 Bedroom, Non Smoking

Presidential Suite, 1 Bedroom, Non Smoking

Presidential Suite, 1 Bedroom, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
Separate bedroom
  • 80 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking | Living room

Suite, 1 Bedroom, Non Smoking

Highlights

Air conditioning
Heating
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
Separate bedroom
  • 150 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking

Highlights

Air conditioning
Heating
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
Separate bedroom
  • 103 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Executive Suite, 1 Bedroom, Non Smoking

Executive Suite, 1 Bedroom, Non Smoking

Executive Suite, 1 Bedroom, Non Smoking

Highlights

Air conditioning
Heating
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
Separate bedroom
  • 80 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Single Beds, Non Smoking

Deluxe Double Room, 2 Single Beds, Non Smoking

Deluxe Double Room, 2 Single Beds, Non Smoking

8.0 out of 10
Very good
(7 reviews)

Highlights

Air conditioning
Heating
LED TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
Separate bedroom
Premium bedding
  • 26 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room, 1 King Bed, Non Smoking

Deluxe Double Room, 1 King Bed, Non Smoking

Deluxe Double Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(23 reviews)

Highlights

Air conditioning
Heating
LED TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
Separate bedroom
Premium bedding
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Classic Room

Deluxe Classic Room

Deluxe Classic Room

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Heating
LED TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
Separate bedroom
Premium bedding
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room, 2 Single Beds, Non Smoking, Terrace

1 bedroom, premium bedding, down duvets, minibar

Grand Room, 2 Single Beds, Non Smoking, Terrace

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Terrace
Air conditioning
Heating
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 26 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Grand Room, 2 Single Beds, Non Smoking

Grand Room, 2 Single Beds, Non Smoking

Grand Room, 2 Single Beds, Non Smoking

10.0 out of 10
Exceptional
(14 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Down duvet
  • 26 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Grand Room, 1 King Bed, Non Smoking

1 bedroom, premium bedding, down duvets, minibar

Grand Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(21 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Down duvet
  • 26 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room, 1 King Bed, Non Smoking, Terrace

1 bedroom, premium bedding, down duvets, minibar

Grand Room, 1 King Bed, Non Smoking, Terrace

9.2 out of 10
Wonderful
(9 reviews)

Highlights

Terrace
Air conditioning
Heating
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Suite, 1 Bedroom, Non Smoking, Corner

Grand Suite, 1 Bedroom, Non Smoking, Corner

Grand Suite, 1 Bedroom, Non Smoking, Corner

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
Separate bedroom
  • 79 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

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About the area

Seville

A luxury stay in the heart of Seville awaits you at Hotel Alfonso XIII, a Luxury Collection Hotel, Seville, a recipient of the prestigious Travel & Leisure 500 award in 2021. You'll be within steps of University of Seville and within a short 5-minute stroll of Royal Alcázar of Seville. Highlights at this boutique hotel include 2 restaurants, an outdoor swimming pool and a 24-hour gym. .The restaurant, Restaurante San Fernando, serves international cuisine and is open for breakfast, brunch, lunch and dinner. Bar Americano is the hotel's own bar. Enjoy the gym, sauna and pool loungers. 12066 square feet (1121 square metres) of event facilities include 9 meeting rooms and a conference centre. Additionally, you'll find free Wi-Fi in public areas and laundry facilities. Each morning buffet breakfast is served between 7 AM and 11 AM. There's also valet parking, along with the convenience of an airport shuttle. .Sights within a 10-minute walk of this 5-property class Historical Center hotel include Seville Cathedral and Giralda Tower.

What's nearby

  • Royal Alcázar of Seville - 2 min walk - 0.2 km
  • Seville Cathedral - 5 min walk - 0.5 km
  • Giralda Tower - 7 min walk - 0.6 km
  • Plaza de España - 11 min walk - 1.0 km
  • Plaza de Armas Shopping Center - 16 min walk - 1.4 km

Getting around

  • Puerta Jerez Tram Stop - 1 min walk
  • San Bernardo Station - 16 min walk
  • Seville (SVQ-San Pablo) - 27 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Ristorante San Fernando - ‬1 min walk
  • ‪Bar Casa de la Moneda - ‬3 min walk
  • ‪El Rincón de Beirut - ‬3 min walk
  • ‪Ena by Charles Abellan - ‬1 min walk

About this property

Hotel Alfonso XIII, a Luxury Collection Hotel, Seville

Luxury hotel with 2 restaurants and 24-hour fitness centre
Hotel Alfonso XIII, a Luxury Collection Hotel, Seville offers its guests an outdoor pool, a sauna, and a 24-hour fitness centre. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi and wired Internet.

Event space at this hotel measures 12066 square feet (1121 square metres) and includes a conference centre. A terrace, tour/ticket assistance, and a garden are also featured at the luxury Hotel Alfonso XIII, a Luxury Collection Hotel, Seville. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

This 5-star Seville hotel is smoke free.

  • 1 building
  • 148 guestrooms or units
  • 3 levels
  • 2 dining venues
  • 12066 sq ft of conference space
  • 1121 sq. m of conference space
  • Built in 1928
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
Hotel Alfonso XIII, a Luxury Collection Hotel, Seville offers 148 accommodations with minibars and a safe. Beds feature down duvets and premium bedding. LED televisions come with pay-per-view films. Bathrooms include baths or showers with a rainfall showerhead, bathrobes, slippers and bidets.

Guests can surf the web using complimentary wired Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and free toiletries. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Awards and affiliations

Hotel Alfonso XIII, a Luxury Collection Hotel, Seville is listed in the 2021 Travel + Leisure 500.

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Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Parking on site (EUR 30 per day)
  • Valet parking on site (EUR 30 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 11 AM for a fee: EUR 32 per person
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Couples/private dining

Restaurants on site

  • Bar Americano
  • Ena Sevilla
  • Restaurante San Fernando

Things to do

  • 24-hour gym
  • Designer stores
  • Outdoor pool
  • Sauna

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 9 meeting rooms
  • Conference centre (12,066 square foot of space)

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1928
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • LED TV with premium channels
  • Pay films

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: noon
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
Guests are required to contact this property by WhatsApp prior to arrival to arrange check-in.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 82.5 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 32 per person
  • Airport shuttle fee: EUR 71.50 per room (one way)
  • Self-parking fee: EUR 30 per day
  • Valet parking fee: EUR 30 per day
  • Rollaway bed fee: EUR 82.5 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property uses solar energy
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash. This property uses solar energy.
    This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Alfonso Hotel
Alfonso Xiii
Alfonso Xiii Hotel
Alfonso Xiii Seville
Hotel Alfonso
Hotel Alfonso Xiii
Hotel Alfonso Xiii Seville
Hotel Xiii
Xiii Alfonso
Hotel Alfonso XIII Luxury Collection Hotel Seville
Hotel Alfonso XIII Luxury Collection Hotel
Alfonso XIII Luxury Collection Seville
Alfonso XIII Luxury Collection
Hotel Alfonso XIII, a Luxury Collection Hotel, Seville Hotel
Hotel Alfonso XIII, a Luxury Collection Hotel, Seville Seville

Frequently asked questions

What is the cancellation policy at Hotel Alfonso XIII, a Luxury Collection Hotel, Seville?

Hotel Alfonso XIII, a Luxury Collection Hotel, Seville offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Alfonso XIII, a Luxury Collection Hotel, Seville?

As of 25 Sept 2025, prices found for a 1-night stay for 2 adults at Hotel Alfonso XIII, a Luxury Collection Hotel, Seville on 29 Sept 2025 start from AU$1,161.82, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Alfonso XIII, a Luxury Collection Hotel, Seville?

Yep, Hotel Alfonso XIII, a Luxury Collection Hotel, Seville has a self car park for EUR 30 per day.

Does Hotel Alfonso XIII, a Luxury Collection Hotel, Seville have a pool?

Hotel Alfonso XIII, a Luxury Collection Hotel, Seville has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Hotel Alfonso XIII, a Luxury Collection Hotel, Seville?

Hotel Alfonso XIII, a Luxury Collection Hotel, Seville features an outdoor pool, a sauna and 2 restaurants. All guestrooms come with premium bedding and 24-hour room service.

What makes Hotel Alfonso XIII, a Luxury Collection Hotel, Seville a romantic place to stay?

Al fresco dining and couples dining, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at Hotel Alfonso XIII, a Luxury Collection Hotel, Seville.

Does Hotel Alfonso XIII, a Luxury Collection Hotel, Seville serve breakfast?

You bet, buffet breakfast is offered daily between 7 AM and 11 AM.

Is there a free airport shuttle available at Hotel Alfonso XIII, a Luxury Collection Hotel, Seville?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Hotel Alfonso XIII, a Luxury Collection Hotel, Seville?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Alfonso XIII, a Luxury Collection Hotel, Seville?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Hotel Alfonso XIII, a Luxury Collection Hotel, Seville?

No, only service animals are allowed.

Reviews

Hotel Alfonso XIII, a Luxury Collection Hotel, Seville Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 809 out of 1004 reviews
Rating 8 - Good. 126 out of 1004 reviews
Rating 6 - Okay. 37 out of 1004 reviews
Rating 4 - Poor. 12 out of 1004 reviews
Rating 2 - Terrible. 20 out of 1004 reviews

Reviews

10/10 Excellent

AnneAdare

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Giovani was wonderful! Concierge desk was also excellent. Breakfast was superior.
Stayed 2 nights in Jun 2025

10/10 Excellent

Ishai

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In some ways it is an almost perfect hotel in many levels. The historical building is beautiful and extremely well maintained. The breakfast is very good and the open air patio is amazing. The pool is perfect for the Seville hot weather. And the stuff is great and efficient. The location is just amazing at the heart of historic Seville with walkable access to most attractions. Highly recommended.
Stayed 3 nights in Jun 2025

8/10 Good

Lesley-Anne

Stayed 3 nights in Jun 2025

10/10 Excellent

Hilda, SAN YSIDRO

Stayed 3 nights in May 2025

10/10 Excellent

imad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptional Stay with Outstanding Service f

I recently stayed at Alfonso XIII and had an exceptional experience, especially as someone traveling with a service dog. From the moment we arrived, the staff went above and beyond to ensure both my dog and I felt welcome and comfortable. The check-in process was seamless, and I was pleasantly surprised by the thoughtful amenities provided for my service dog, including a cozy bed and a special treat. The hotel staff was knowledgeable about service animal regulations and treated us with the utmost respect and kindness. Our room was immaculate and spacious, offering easy access to outdoor areas, which was perfect for quick walks. The grounds were beautifully maintained. Dining at the hotel was a delight. The restaurant staff was accommodating, ensuring we had a suitable table where my service dog could comfortably settle. The food was delicious, and the atmosphere was both elegant and relaxed. It's rare to find a place that genuinely understands and supports guests with service animals. I highly recommend this hotel seeking a fantastic, welcoming getaway.
Stayed 1 night in May 2025

10/10 Excellent

CHRISTOPHER, cedar rapids

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Much more charming than the photos 😊
Stayed 1 night in May 2025

10/10 Excellent

ANNA

Liked: Cleanliness, staff & service, property conditions & facilities
Great service and breakfast
Stayed 4 nights in May 2025

10/10 Excellent

Ann, Sacramento

Stayed 2 nights in Apr 2025

4/10 Poor

Maria

Travelled with group
During our 8 day trip we spent time in 3 hotels, this one was by far the most expensive but sadly the most disappointing. It's the kind of place that treats the elite with Kidd gloves but the random guest is a nuisance. We saw guests being offered champagne but not us! Our room was painted black with red accents, very dark and sombre. The restaurants were fine, expensive but we were expecting that. It's in a wonderful location which is the biggest reason to stay.
Stayed 3 nights in May 2025

10/10 Excellent

Jorge

Stayed 2 nights in Apr 2025

2/10 Terrible

Tucker

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
I stayed for two nights on a business trip in which the air-conditioning never worked. A repair man came the first night and said it was working and left a fan for me. The AC never worked and no one acknowledged that. My second day became even more ridiculous when the power in the room went out three times while I was trying to get ready for work and then later to check out. The repairman came three times and seemed rather annoyed with me and the front desk didn’t do anything but say I’m sorry. For the price of these rooms, and the quality expected, I was incredibly disappointed, and I will never stay there again.
Stayed 2 nights in May 2025

10/10 Excellent

Jonathan

Stayed 3 nights in May 2025

10/10 Excellent

Antoine

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

4/10 Poor

Raquel

Travelled with family, Travelled with family and small children
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
Not what it once was. This was our 4th stay at the hotel since 2014. The hotel is beautiful, majestic really and well located but most definitely not a 5 Star service that goes above and beyond for its clients as it once was. Particularly when it comes to families with younger children. The icing on the cake is that my Chanel make up kit disappeared after the room was cleaned for checkout. For which, I received no apology from the staff.

10/10 Excellent

Maresa L

Stayed 1 night in Apr 2025

10/10 Excellent

Daniel, Aledo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location, great staff
Stayed 4 nights in Apr 2025

6/10 Okay

Verified traveller

Liked: Property conditions & facilities, room comfort

Disappointed

Hotel is undergoing renovations and the construction noise is not pleasant, they should advise guests, when reservations were made. Coffee mugs when we used we had to ask service to bring to the room. Phones to call room service not working… just not a good experience for the high price we paid.
Stayed 4 nights in Mar 2025

10/10 Excellent

Gagan

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent property, superb location!
Stayed 2 nights in Mar 2025

10/10 Excellent

Raul

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
best hotel in town
Stayed 3 nights in Dec 2024

2/10 Terrible

melinda

Stayed 3 nights in Feb 2025

10/10 Excellent

Orijit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Bhupinder

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

Been to hotel for many years but first time stayed there. Lovely hotel - thoroughly recommend
Stayed 1 night in Feb 2025

10/10 Excellent

michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Had a great time. The staff is lovely!
Stayed 5 nights in Feb 2025

10/10 Excellent

Sarah

Lovely 2 night stay, beatific place
Stayed 2 nights in Feb 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

simply superb

Beautiful hotel worth every one of its 5 stars!
Stayed 1 night in Feb 2025