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Hotel Metro

3.5 star property

Photo gallery for Hotel Metro

Marvellous Room, 2 Double Beds, Courtyard View | View from room
Lobby lounge
Loft, 1 King Bed, Bathtub, City View | Bathroom
Exterior
Interior detail

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Laundry room
  • Housekeeping
The current price is AU$143
includes taxes & fees
31 May - 1 June

Explore the area

View map
32 Covent Market Place, London, ON, N6A 1E8
  • Place, Covent Garden Market
    ‪2 min walk‬
  • Place, Budweiser Gardens
    ‪2 min walk‬
  • Place, London Music Hall
    ‪3 min walk‬
  • Airport, London, ON (YXU-London Intl.)
    ‪27 min drive‬

Room options

View all photos for Marvelous Room, Studio Suite, Queen Bed, Courtyard View

Marvelous Room, Studio Suite, Queen Bed, Courtyard View | Living area

Marvelous Room, Studio Suite, Queen Bed, Courtyard View

9.0 out of 10
Wonderful
(12 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Marvellous Room, 2 Double Beds, Courtyard View

Marvellous Room, 2 Double Beds, Courtyard View | View from room

Marvellous Room, 2 Double Beds, Courtyard View

10.0 out of 10
Exceptional
(20 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Marvellous Room, 1 King Bed, City View or Courtyard View

Marvellous Room, 1 King Bed, City View or Courtyard View

Marvellous Room, 1 King Bed, City View or Courtyard View

9.2 out of 10
Wonderful
(20 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Marvellous Room, 1 Queen Bed, City View or Courtyard View

Marvellous Room, 1 Queen Bed, City View or Courtyard View

Marvellous Room, 1 Queen Bed, City View or Courtyard View

9.4 out of 10
Exceptional
(33 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Loft, 1 King Bed, Bathtub, City View

Loft, 1 King Bed, Bathtub, City View | Living area

Loft, 1 King Bed, Bathtub, City View

10.0 out of 10
Exceptional
(13 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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Exterior

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About the area

London

Hotel Metro puts you in the heart of London, within steps of Covent Garden Market and Budweiser Gardens. Highlights at this Art Deco hotel include in-room free WiFi, free high-speed Internet and Smart TVs. .This business-friendly hotel offers free WiFi in public areas, concierge services and limo/town car service. Other amenities include coffee/tea in a common area, express check-in and express check-out. .Near this 3.5-property class Downtown London hotel, you'll find University of Western Ontario.

What's nearby

  • Covent Garden Market - 2 min walk - 0.2 km
  • Budweiser Gardens - 2 min walk - 0.2 km
  • London Music Hall - 3 min walk - 0.3 km
  • Harris Park - 5 min walk - 0.5 km
  • Victoria Park - 6 min walk - 0.6 km

Getting around

  • London Station - 6 min walk
  • London, ON (YXU-London Intl.) - 21 min drive

Restaurants

  • ‪Cousin Vinny's Pizza - ‬3 min walk
  • ‪Richmond Tavern - ‬2 min walk
  • ‪Tim Hortons - ‬3 min walk
  • ‪The Works Gourmet Burger Bistro - ‬2 min walk
  • ‪Massey's Fine Indian Cusine - ‬3 min walk

About this property

Hotel Metro

As a guest of Hotel Metro, you'll find tour/ticket assistance, coffee/tea in common area, and concierge services. WiFi and wired Internet are free in public spaces. The business-friendly Hotel Metro also features dry cleaning/laundry services, limo service, and express check-in.

This 3.5-star London hotel is smoke free.

  • 1 building
  • 20 guestrooms or units
  • 4 levels
  • Built in 2009
  • Coffee in lobby
  • Dry cleaning
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Television in lobby
  • Lift
  • No smoking on site
Hotel Metro offers 20 accommodations with a safe and complimentary bottles of water. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. 50-inch Smart televisions come with cable channels. Bathrooms include bathrobes, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Microwaves, in-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

Similar properties

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The Park Hotel London
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  • Breakfast included
  • Pet-friendly
  • Air-conditioning
  • Gym
4.5 out of 5, Wonderful, 1,521 reviews
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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour offsite parking (CAD 29.38 per day)
  • Limo/town car service

Food and drink

  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • In-room cot
  • Microwave on request
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift (104 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 4 floors
  • Art Deco architecture
  • Built in 2009
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels
  • IPod dock

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Microwave on request
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: CAD 65.00
Express check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - 11:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Access code, front desk (limited hours)

Pets

  • Pets: CAD 65.00 per pet, per night (maximum CAD 100 per stay)
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 25 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 20.0 per day.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 150 per accommodation, per stay
  • Breakage deposit: CAD 150 per stay (for stays between 1 January and 31 December)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: CAD 29.38 per day(656 ft away; open 24 hours)
  • Pet fee: CAD 65.00 per pet, per night (maximum CAD100 per stay)
  • Service animals are exempt from fees
  • Late check-out fee: CAD 65.00 (subject to availability)
  • Rollaway bed fee: CAD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 25 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 25 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, JCB International, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Metro London
Metro London
Hotel Metro Hotel
Hotel Metro London
Hotel Metro Hotel London

Frequently asked questions

What is the cancellation policy at Hotel Metro?

Hotel Metro offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Metro?

As of 30 May 2026, prices found for a 1-night stay for 2 adults at Hotel Metro on 31 May 2026 start from AU$143, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What makes Hotel Metro a romantic place to stay?

A champagne service and romance packages, as well as pillowtop beds and massage services available in the guestrooms, help set the scene for a romantic weekend at Hotel Metro.

Is there a free airport shuttle available at Hotel Metro?

No, Hotel Metro does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Metro?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Hotel Metro Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 668 out of 1004 reviews
Rating 8 - Good. 194 out of 1004 reviews
Rating 6 - Okay. 85 out of 1004 reviews
Rating 4 - Poor. 30 out of 1004 reviews
Rating 2 - Terrible. 27 out of 1004 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Sandy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean, location was great. Parking is a bit if a pain and not a fan of the wide open bathroom but overall would recommend.
Stayed 1 night in Feb 2026

10/10 Excellent

Marianna

Stayed 1 night in Feb 2026

2/10 Terrible

Ann

The bed sheets had hair and stains on them and the bedspread also had stains. The sheets were all wrinkled. We could tell the sheets had not been changed after the previous customers had left the hotel. The sink was slow to drain. The situation was very upsetting, We were unable to reach any staff to make a complaint. The telephone in the room was not working, Unfortunately, we will not be returning to the Metro Hotel.
Stayed 1 night in Feb 2026

8/10 Good

Maxine

Good
Stayed 1 night in Feb 2026

4/10 Poor

Victor

Liked: Cleanliness
Disliked: Amenities
When I checked in I was met with attitude. I am a seasoned global traveler. I've learned to tolerate much but 20-something attitude is not acceptable anywhere at anytime. My room was never serviced during my stay. Was I being punished for confronting attitude? I chose this hotel because it was boutique, not like all the hotels I stayed in around the world. I didn't choose it because it was cheap. I didn't expect much but I didn't expect to be treated in such an offhand way. People in the hospitality industry should learn something about hospitality. I will never return to this hotel.
Stayed 3 nights in Feb 2026

10/10 Excellent

Jasmine

Stayed 1 night in Feb 2026

8/10 Good

margaret

Liked: Cleanliness, amenities, property conditions & facilities
Difficult to find and you have to pay extra for parking. Room itself was nice.
Stayed 1 night in Feb 2026

10/10 Excellent

Liz

Stayed 1 night in Feb 2026

8/10 Good

Chris

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
To start off we really impressed with our room. The room was very big and very nice. Really enjoyed the modern feel, decor and design. Room was much different than most traditional hotel rooms.Great downtown location. The building could use some repairs. Check in area had huge water damage staining on roof. Did not give the best first impressions. Hallways and other area seemed a bit beat up also. No parking site is a downfall. Would stay again.
Stayed 1 night in Feb 2026

10/10 Excellent

Angela

Liked: Cleanliness, amenities, property conditions & facilities
Easy check in and check out. Super comfy beds, great pillows, spacious room. The staff were lovely, helpful, and so responsive. My only suggestion is to stop using air fresheners in the common areas in consideration of scent-sensitive folks.
Stayed 1 night in Feb 2026

10/10 Excellent

Sarah

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Wonderful staff. Clean, comfortable room.
Stayed 1 night in Jan 2026

10/10 Excellent

Olayinka

Stayed 1 night in Feb 2026

10/10 Excellent

Isabella

Stayed 2 nights in Feb 2026

10/10 Excellent

Christina

Liked: Cleanliness, amenities, property conditions & facilities
Cool spot! Clean and lovely
Stayed 1 night in Feb 2026

10/10 Excellent

hyeyoun

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities
Spacious room, kind staffs, nice amenities, discounted parking offer. Everything was worthy to stay! Looking forward staying again soon!
Stayed 1 night in Feb 2026

6/10 Okay

Kerianne

Liked: Cleanliness
The room was nice but they put $150 hold on my card even though I paid for the room in advance and it wasn’t $150. There is no front desk staff at night, kind of creepy. The code did not work at the back door like they said it would. Probably wouldn’t return but we slept good.
Stayed 1 night in Feb 2026

10/10 Excellent

Ashantae

Stayed 2 nights in Feb 2026

10/10 Excellent

Sonja

Business traveller, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great stay! Clean room, friendly staff and lovely amenities.
Stayed 1 night in Feb 2026

2/10 Terrible

Nash

Disliked: Cleanliness, staff & service, amenities
Hotel Metro still haven’t returned my room deposit, now they are saying that they may keep the deposit because there was a stain on the bed sheet. I was told at the front desk I would get my deposit back within 24hrs my stay wason Feb 5/26 and today is Feb 10/26 I’ve been trying to speak with the manager, I’ve called several times and no one has called me back. I’m worried I won’t get my deposit back and would like hotels.com to contact them on my behalf
Stayed 1 night in Feb 2026

10/10 Excellent

Patrick Marc

Liked: Cleanliness, staff & service, amenities
Perfect
Stayed 1 night in Jan 2026

10/10 Excellent

Katherine

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, easy check in, pictures accurate. Will stay again when in town for work.
Stayed 1 night in Jan 2026

10/10 Excellent

Skye

Travelled with group
Liked: Cleanliness, staff & service, amenities
Clean room, friendly staff, very quiet. Room was amazing!
Stayed 1 night in Feb 2026

10/10 Excellent

Karen

Travelled with group
Liked: Cleanliness, staff & service, amenities
Room was awesome! Clean and very quiet, would stay here again!
Stayed 1 night in Feb 2026

10/10 Excellent

Amanda

Stayed 1 night in Feb 2026

10/10 Excellent

Cara

Stayed 2 nights in Feb 2026