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Best Western Plus Lamplighter Inn & Conference Centre

3.0 star property

Photo gallery for Best Western Plus Lamplighter Inn & Conference Centre

Indoor pool, open 8:00 AM to 10:00 PM, pool loungers
Property amenity
Suite, 1 King Bed, Non Smoking, Jetted Tub
Lounge
Garden

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Air-conditioning
  • Gym
The current price is AU$171
includes taxes & fees
4 June - 5 June

Explore the area

View map
591 Wellington Rd S., London, ON, N6C 4R3
  • Place, Westminster Ponds
    ‪11 min walk‬
  • Place, Landmark Cinemas 8 London
    ‪5 min drive‬
  • Place, White Oaks Mall
    ‪7 min drive‬
  • Airport, London, ON (YXU-London Intl.)
    ‪24 min drive‬

Room options

View all photos for suite - 1 king bed, nonsmoking, separate bedroom, sofabed, separate living room

Premium bedding, in-room safe, desk, blackout curtains

suite - 1 king bed, nonsmoking, separate bedroom, sofabed, separate living room

  • Sleeps 3
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(64 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Patio (Small Room)

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 Queen Bed, Non Smoking, Patio (Small Room)

8.8 out of 10
Excellent
(6 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

9.0 out of 10
Wonderful
(4 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Separate Living Room;with Sofabed)

Premium bedding, in-room safe, desk, blackout curtains

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Separate Living Room;with Sofabed)

9.0 out of 10
Wonderful
(35 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Separate Living Room;with Sofabed)

Premium bedding, in-room safe, desk, blackout curtains

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Separate Living Room;with Sofabed)

9.0 out of 10
Wonderful
(6 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free wired internet

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (Separate Living Room;with Sofabed)

Premium bedding, in-room safe, desk, blackout curtains

Suite, 1 King Bed, Non Smoking, Jetted Tub (Separate Living Room;with Sofabed)

9.6 out of 10
Exceptional
(4 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Larger Room;with Sofabed)

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Larger Room;with Sofabed)

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Larger Room;with Sofabed)

  • 33 sq m
  • Sleeps 4
  • 1 Queen Bed
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony (Atrium View)

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking, Balcony (Atrium View)

8.6 out of 10
Excellent
(14 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Suite, 1 Queen Bed, Non Smoking, Balcony (Atrium View;with Sofabed)

Premium bedding, in-room safe, desk, blackout curtains

Suite, 1 Queen Bed, Non Smoking, Balcony (Atrium View;with Sofabed)

8.8 out of 10
Excellent
(16 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free wired internet

View all photos for Suite, 1 Queen Bed, Non Smoking, Balcony (Atrium View;with Sofabed)

Premium bedding, in-room safe, desk, blackout curtains

Suite, 1 Queen Bed, Non Smoking, Balcony (Atrium View;with Sofabed)

8.4 out of 10
Very good
(6 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

9.2 out of 10
Wonderful
(9 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony (Atrium View)

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking, Balcony (Atrium View)

9.2 out of 10
Wonderful
(19 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Suite, 1 Queen Bed, Non Smoking, Patio (Atrium View;with Sofabed)

Premium bedding, in-room safe, desk, blackout curtains

Suite, 1 Queen Bed, Non Smoking, Patio (Atrium View;with Sofabed)

8.6 out of 10
Excellent
(11 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(23 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Suite, 1 Queen Bed, Non Smoking, Patio (Atrium View;with Sofabed)

Premium bedding, in-room safe, desk, blackout curtains

Suite, 1 Queen Bed, Non Smoking, Patio (Atrium View;with Sofabed)

7.2 out of 10
Good
(5 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free wired internet

View all photos for Suite, 1 King Bed, Non Smoking, Balcony (Atrium View;Separate Living Room)

Premium bedding, in-room safe, desk, blackout curtains

Suite, 1 King Bed, Non Smoking, Balcony (Atrium View;Separate Living Room)

9.0 out of 10
Wonderful
(12 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Patio (Atrium View)

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking, Patio (Atrium View)

8.6 out of 10
Excellent
(10 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (Separate Living Room)

Premium bedding, in-room safe, desk, blackout curtains

Suite, 1 King Bed, Non Smoking, Jetted Tub (Separate Living Room)

  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Separate Living Room;with Sofabed)

  • Sleeps 4
  • Free wired internet

Suite-1 King Bed, Non-Smoking, Sofabed, Balcony, Atrium View, Separate Living Room, Microwave And Refrigerator

  • Sleeps 4
  • Free wired internet

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About the area

London

A family-friendly stay in London awaits you at Best Western Plus Lamplighter Inn & Conference Centre. Within just a 15-minute stroll, you'll find Parkwood Hospital and Westminster Ponds. Highlights at this hotel include a restaurant, an indoor swimming pool and free self-parking. .The restaurant, Shellys Tap and Grill, is open for breakfast, lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy the gym, Hot tub, waterslide and pool loungers. 19999 square feet (1858 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a 24-hour business centre. Added amenities include free Wi-Fi in public areas and laundry facilities. Cooked-to-order breakfast is available daily between 7:00 AM and 9:00 AM. There's also the convenience of RV/bus/truck parking. .In the area of this 3-property class Westminster hotel, you'll find University of Western Ontario.

What's nearby

  • Westminster Ponds - 11 min walk - 1.0 km
  • Landmark Cinemas 8 London - 5 min drive - 1.8 km
  • Farquharson Arena - 7 min drive - 2.5 km
  • White Oaks Mall - 7 min drive - 2.9 km
  • University of Western Ontario - 20 min drive - 7.2 km

Getting around

  • London Station - 5 min drive
  • London, ON (YXU-London Intl.) - 16 min drive

Restaurants

  • ‪Mandarin Buffet - ‬10 min walk
  • ‪Tim Hortons - ‬15 min walk
  • ‪McDonald's - ‬10 min walk
  • ‪Dawghouse Pub & Eatery - ‬6 min walk
  • ‪Tim Hortons - ‬2 min drive

About this property

Best Western Plus Lamplighter Inn & Conference Centre

As a guest of Best Western Plus Lamplighter Inn & Conference Centre, you'll find an indoor pool, a waterslide, a hot tub, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 19999 square feet (1858 square metres) and includes conference space. A vending machine, an arcade/games room, and a garden are also featured at the family-friendly Best Western Plus Lamplighter Inn & Conference Centre. Self parking is free.

This 3-star London hotel is smoke free.

  • 172 guestrooms or units
  • 3 levels
  • Conference rooms
  • 19999 sq ft of conference space
  • 1858 sq. m of conference space
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Garden
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Best Western Plus Lamplighter Inn & Conference Centre offers 172 accommodations with a safe and coffee/tea makers. Beds feature premium bedding. Televisions come with cable channels and pay-per-view films. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and microwaves can be requested.

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Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 9:00 AM for a fee: CAD 5 to 30 for adults and CAD 5 to 30 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Shellys Tap and Grill

Things to do

  • Arcade/game room
  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas
  • Waterslide

Family friendly

  • Arcade/game room
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Microwave on request
  • Rollaway/extra bed (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 19,999 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Thin carpet in room
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave on request
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before 11 AM

Contactless check-out

Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 20.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 200 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 5 to 30 for adults and CAD 5 to 30 for children
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover and Diners Club. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

BEST WESTERN Lamplighter Inn

BEST WESTERN PLUS Lamplighter

BEST WESTERN PLUS Lamplighter Inn

BEST WESTERN PLUS Lamplighter Inn London

BEST WESTERN PLUS Lamplighter London

Best Western Lamplighter Hotel

Best Western Plus Lamplighter Inn Conference Centre

Plus Lamplighter & Conference

Best Western Plus Lamplighter Inn & Conference Centre Hotel

Best Western Plus Lamplighter Inn & Conference Centre London

Frequently asked questions

Is parking available at Best Western Plus Lamplighter Inn & Conference Centre?

Yep, Best Western Plus Lamplighter Inn & Conference Centre has a free self car park.

How much does it cost to stay at Best Western Plus Lamplighter Inn & Conference Centre?

As of 30 May 2026, prices found for a 1-night stay for 2 adults at Best Western Plus Lamplighter Inn & Conference Centre on 4 June 2026 start from AU$171, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western Plus Lamplighter Inn & Conference Centre have a pool?

Yep, and guests love it! Best Western Plus Lamplighter Inn & Conference Centre has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 8:00 AM to 10:00 PM.

Does Best Western Plus Lamplighter Inn & Conference Centre have a waterslide?

Yep, this property has a waterslide!

What makes Best Western Plus Lamplighter Inn & Conference Centre a romantic place to stay?

1 hot tub and a lounge bar, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Best Western Plus Lamplighter Inn & Conference Centre.

Is Best Western Plus Lamplighter Inn & Conference Centre family-friendly?

You bet! With amenities such as children's meals, an arcade and a waterslide, it's no surprise that Best Western Plus Lamplighter Inn & Conference Centre is a hit with families.

Does Best Western Plus Lamplighter Inn & Conference Centre serve breakfast?

Sure does, cooked-to-order brekkie is available daily between 7:00 AM and 9:00 AM.

Is there a free airport shuttle available at Best Western Plus Lamplighter Inn & Conference Centre?

No, Best Western Plus Lamplighter Inn & Conference Centre does not offer an airport shuttle service.

Is there a bar or restaurant at Best Western Plus Lamplighter Inn & Conference Centre?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Best Western Plus Lamplighter Inn & Conference Centre?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at Best Western Plus Lamplighter Inn & Conference Centre?

No, only service animals are allowed.

Best Western Plus Lamplighter Inn & Conference Centre Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1084 out of 1801 reviews
Rating 8 - Good. 442 out of 1801 reviews
Rating 6 - Okay. 171 out of 1801 reviews
Rating 4 - Poor. 58 out of 1801 reviews
Rating 2 - Terrible. 46 out of 1801 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Nichole

Stayed 1 night in Feb 2026

8/10 Good

Richard

Stayed 1 night in Feb 2026

10/10 Excellent

Adrian

Stayed 1 night in Feb 2026

6/10 Okay

Mike

Liked: Cleanliness, staff & service, amenities
This hotel is absolutely fantastic, but we stayed at the wrong time. We were not aware in advance, but they were doing construction/repairs on the waterfall and slide. There was a very loud high pitch noise, nonsto0 for the better oartnof two days. It was impossible to enjoy the pool and atrium area and or our balcony. The staff at this hotel are fantastic, the rooms are great, the hotel is great. Our timing was not good and having n
Stayed 2 nights in Feb 2026

10/10 Excellent

Brandon

Stayed 2 nights in Feb 2026

8/10 Good

Daniel

Stayed 1 night in Feb 2026

10/10 Excellent

Natalia

Stayed 1 night in Feb 2026

10/10 Excellent

Maxwell

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Above expectations.
Stayed 2 nights in Feb 2026

10/10 Excellent

Daniel

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very clean-very friendly-All around excellent
Stayed 1 night in Feb 2026

10/10 Excellent

Ashley

Stayed 1 night in Feb 2026

8/10 Good

Maria

Travelled with family and small children
Liked: Amenities, property conditions & facilities
Washroom needed a better cleaning but overall nice stay.
Stayed 1 night in Feb 2026

6/10 Okay

Alicia

Stayed 2 nights in Feb 2026

6/10 Okay

Julia

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Amenities are great. Room was not very clean
Stayed 2 nights in Feb 2026

10/10 Excellent

AMIN

Stayed 1 night in Feb 2026

10/10 Excellent

Wessam

Great
Stayed 2 nights in Feb 2026

10/10 Excellent

Jasmeet

Stayed 1 night in Feb 2026

8/10 Good

Justine

Great tune! It was a very nice place, just very busy (would be my only ding)
Stayed 3 nights in Dec 2025

10/10 Excellent

Kristie

Liked: Cleanliness, staff & service, amenities
Entire stay was great, unfortunately didn't get to enjoy the beautiful pool—wish we had more time to enjoy more of the amenities. Restaurant within the hotel was enjoyable—food was very good.
Stayed 1 night in Feb 2026

8/10 Good

Richard

Stayed 1 night in Feb 2026

6/10 Okay

Erin

Travelled with partner
Liked: Cleanliness
The security to the building is nonexistent. Anyone can walk in or walk out of any of the mani entrances even from there anyone can walk into the pool/room areas, arcade and gym. Adding simple keycard scanners at entrances would help keep unwanted people out. This was an obvious issue since an unwanted person had been looking for by the police and he pulled the fire alarm at 8:30pm. There were long rusty screws sticking out of the patio door which caught my clothes and ripped them, also very unsafe. Checking in was a nightmare with a 45 minute line up just to get to the kiosk then they asked up to wait while our room was getting cleaned and ready-it was 5pm this should’ve been done but all of the hallways were full of garbage and laundry carts etc. Ice machine was nasty, refused to use it and the chlorine was so over powering even in our rooms while sleeping. I honestly don’t believe I’ll be returning to this establishment. It’s not the staffs fault, it’s simply whoever owns/runs this place.
Stayed 1 night in Feb 2026

6/10 Okay

Jessica

Stayed 1 night in Feb 2026

8/10 Good

Courtney

Travelled with family and small children, Travelled with partner
Liked: Cleanliness
Nice staff clean room only thing that sucked is the toilet wouldn’t flush and had to keep getting a plunger delivered.
Stayed 1 night in Feb 2026

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities
Warm pool, tropical feeling pool area. Friendly staff.
Stayed 1 night in Feb 2026

8/10 Good

Danesha

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We had a wonderful weekend here. The atrium with the pool gave us a tropical escape in winter. The restaurant and staff were also great.
Stayed 2 nights in Feb 2026

6/10 Okay

Steve

Travelled with family and small children
Was never informed at the time of booking that some of the pool features were under construction. This was one of the main reasons for taking our grandsons there.
Stayed 1 night in Feb 2026