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Spice Hotel & Spa All Inclusive

5.0 star property

Photo gallery for Spice Hotel & Spa All Inclusive

Standard Duplex | View from room
Property video
Suite (Queen)
5 restaurants; lunch and dinner served
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • All-inclusive
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View map
Iskele Mevkii, Serik, Antalya, 07506
  • Place, Montgomerie Golf Course
    ‪3 min walk‬
  • Place, Belek Mosque
    ‪6 min drive‬
  • Place, Belek Beach Park
    ‪8 min drive‬
  • Airport, Antalya (AYT-Antalya Intl.)
    ‪45 min drive‬

Room options

View all photos for Standard Room, Garden View

Free minibar, in-room safe, soundproofing, free cots/infant beds

Standard Room, Garden View

8.6 out of 10
Excellent
(11 reviews)
  • Garden view
  • 36 sq m
  • Sleeps 3
  • 1 Double Bed OR 1 Single Bed
  • Free Wi-Fi

View all photos for Family Room

Family Room

Family Room

  • Garden view
  • 72 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, Sea View

Standard Room, Sea View

Standard Room, Sea View

  • Sea view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Suite (Queen)

Suite (Queen)

Suite (Queen)

  • Sea view
  • 73 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Suite

Standard Suite | Living area

Standard Suite

  • 67 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Ginger Villa

Ginger Villa

Ginger Villa

  • 116 sq m
  • Sleeps 4
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Mint Villa

Mint Villa

Mint Villa

  • 247 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Coconut Dublex Suite

Coconut Dublex Suite

Coconut Dublex Suite

  • Sea view
  • 85 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Safran Villa

Safran Villa

Safran Villa

  • Sea view
  • 185 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Swim-up Suite

Swim-up Suite

Swim-up Suite

  • Sea view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Duplex

Standard Duplex

Standard Duplex

  • Sea view
  • 55 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Basic Room, Garden View

Free minibar, in-room safe, soundproofing, free cots/infant beds

Basic Room, Garden View

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 1 Single Bed
  • Free Wi-Fi

About the area

Serik

A luxury stay in Serik awaits you at Spice Hotel & Spa All Inclusive. You'll be 2 km (1.3 mi) from Belek Mosque and 19.3 km (12 mi) from Aspendos Theatre. Highlights at this all-inclusive resort include 5 restaurants, 2 poolside bars and a full-service spa. .A day of pampering at E-Nar can include Swedish massages, body wraps and body scrubs along with aromatherapy and Ayurvedic treatments. The restaurant, Sumak, is open for lunch. With 2 lounge bars to choose from, you can enjoy a drink at the resort. Spend the day at the beach and enjoy the 2 outdoor tennis courts, free water park and indoor swimming pool. Additionally, you'll find an outdoor swimming pool, a nightclub and free Wi-Fi in public areas. There's also free valet parking, along with the convenience of an airport shuttle. .With a stay at this 5-property class Belek resort, you'll be 35 km (21.7 mi) from Kursunlu Waterfall and 41.4 km (25.7 mi) from Düden Waterfall.
View more Resorts in SerikOpens in a new window

What's nearby

  • Montgomerie Golf Course - 3 min walk - 0.3 km
  • Belek Public Beach - 12 min walk - 1.0 km
  • Belek Mosque - 6 min drive - 2.7 km
  • Cornelia Golf Club - 7 min drive - 2.3 km
  • Belek Beach Park - 8 min drive - 3.0 km

Getting around

  • Antalya (AYT-Antalya Intl.) - 40 min drive

Restaurants

  • ‪Atrium Bar - ‬5 min drive
  • ‪Adam & Eve Ebruli Patisserie - ‬5 min drive
  • ‪Spice Hotel Poolbar - ‬1 min walk
  • ‪Spice Hotel - ‬1 min walk
  • ‪Italian Restaurant Adam&Eve - ‬5 min drive

About this property

Spice Hotel & Spa All Inclusive

Spice Hotel & Spa All Inclusive is an all-inclusive resort. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Spice Hotel & Spa All Inclusive offers its guests a full-service spa, a complimentary water park, and outdoor tennis courts. There are 5 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 2 bars/lounges. WiFi is free in public spaces.

A business centre and a meeting room are available. Event space at this resort measures 13827 square feet (1285 square metres) and includes conference space. An outdoor pool, an indoor pool, and a children's pool are also featured at the luxury Spice Hotel & Spa All Inclusive. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 5-star Serik resort.

  • 546 guestrooms or units
  • 4 levels
  • 5 dining venues
  • 2 bars by the pool
  • 2 bars or lounges
  • 2 coffee shops
  • 13827 sq ft of conference space
  • 1285 sq. m of conference space
  • Nightclub
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Beauty salon
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • Smoking in designated areas
Spice Hotel & Spa All Inclusive offers 546 air-conditioned accommodations with free minibar items and a safe. Rooms open to balconies. Satellite televisions are provided.

Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

E-Nar has 16 treatment rooms, including rooms for couples. Services include Swedish massages, facials, body wraps and body scrubs. The spa is equipped with a sauna, a hot tub and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy.

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  • Pool
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  • Spa
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Airport shuttle available
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 2 poolside bars
  • 5 restaurants
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Kekick
  • Kishnish
  • Sumak
  • Wasabi
  • Zeythin

Things to do

  • 2 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Indoor pool
  • Library
  • Nightclub
  • Outdoor pool
  • Pilates classes
  • Playground
  • Sauna
  • Steam room
  • Water skiing
  • Waterslide
  • Yoga classes

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free rollaway/extra bed
  • Free supervised activities for children
  • Free water park access
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 13,827 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • In a regional park
  • On the beach
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 16 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • 7 steps to reach entrance
  • Accessible shuttle
  • Bathroom emergency pull cord
  • Front entrance ramp
  • Lift (109 centimetre wide door)
  • Low-height bed (46 centimetre high)
  • Low-height counter and sink (76 centimetre high)
  • Low-height door lock
  • Low-height view port in door
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways (99 centimetre wide)
  • Wheelchairs on site

More

  • 4 floors
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Spice Hotel & Spa All Inclusive

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

Property Registration Number 9973

We should mention

  • The seasonal pool will open in April and close in October.
  • Pool access available from 8:00 AM to 7:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Spice
Spice Hotel
Spice Hotel Serik
Spice Serik
Spice Hotel & Spa Belek, Turkey - Antalya Province
Spice Hotel And Spa
Spice Hotel Belek
Spice Resort Belek
Spice Belek
Spice Hotel & Spa Belek Turkey - Antalya Province
Spice Hotel Spa
Spice & Spa Inclusive Serik
Spice Hotel Spa All Inclusive
Spice Hotel & Spa All Inclusive Serik
Spice Hotel & Spa All Inclusive Resort
Spice Hotel & Spa All Inclusive Resort Serik

Frequently asked questions

What is the cancellation policy at Spice Hotel & Spa All Inclusive?

Spice Hotel & Spa All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Spice Hotel & Spa All Inclusive?

Yep, Spice Hotel & Spa All Inclusive has a free self car park and free valet parking.

Are there any beaches close to Spice Hotel & Spa All Inclusive?

The closest beach to Spice Hotel & Spa All Inclusive is Lara Beach (20.8 km).

Is there a spa on site at Spice Hotel & Spa All Inclusive?

Yep, E-Nar is available for guests. It has a hot tub and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as Swedish massages.

Does Spice Hotel & Spa All Inclusive have a pool?

Take your pick from a seasonal outdoor pool, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a drink from one of the bars. The pool is open 8:00 AM to 7:00 PM (Seasonal outdoor pool open from April to October).

Does Spice Hotel & Spa All Inclusive have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Spice Hotel & Spa All Inclusive?

Spice Hotel & Spa All Inclusive features 2 poolside bars, a full-service spa and a nightclub. All guestrooms come with 24-hour room service and free minibar items.

What makes Spice Hotel & Spa All Inclusive a romantic place to stay?

A hot tub and couples spa treatments, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Spice Hotel & Spa All Inclusive.

Is Spice Hotel & Spa All Inclusive family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as free infant beds and free extra beds in the guestrooms, it's no surprise that Spice Hotel & Spa All Inclusive is a hit with families.

Is there a free airport shuttle available at Spice Hotel & Spa All Inclusive?

No, Spice Hotel & Spa All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Spice Hotel & Spa All Inclusive?

Relax with a coldie at the 2 poolside bars or 2 lounge bars, and grab a meal at Spice Hotel & Spa All Inclusive's 5 restaurants.

What time are check-in & check-out at Spice Hotel & Spa All Inclusive?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Spice Hotel & Spa All Inclusive?

No, pets and service animals are not allowed.

Is there a golf course on site at Spice Hotel & Spa All Inclusive?

There is a golf course next to Spice Hotel & Spa All Inclusive.

Spice Hotel & Spa All Inclusive Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 111 out of 275 reviews
Rating 8 - Good. 86 out of 275 reviews
Rating 6 - Okay. 35 out of 275 reviews
Rating 4 - Poor. 21 out of 275 reviews
Rating 2 - Terrible. 22 out of 275 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities
ROOM WAS SPOTLESS; STAFF WERE GREAT
Stayed 7 nights in Nov 2025
Verified

10/10 Excellent

Mohammad Farahnaz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoy inside pool, because off season not many travelers that food needed to be improved.
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Sedat

Liked: Cleanliness, amenities, property conditions & facilities
Room was good. Staff was above average and client relationship manager Victoria was very caring and helpful. During December activities are extremely limited but we still enjoyed the food.
Stayed 3 nights in Dec 2025
Verified

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely and enjoyable stay. Great dining and food.
Stayed 3 nights in Jan 2024
Verified

10/10 Excellent

Matraim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I invited my parents to this hotel, very well organized stay.
Verified

8/10 Good

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good accommodation, comfort, service and food. Definitively, worth the money paid for the stay.
Stayed 4 nights in Sep 2023
Verified

10/10 Excellent

Herman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, has all the facilities you need. Lots of food options. Staff is extra attentive to the point of annoyance. Rooms start showing signs of wear but nothing too serious. The sound insulation could be a bit better.
Stayed 7 nights in Sep 2025
Verified

8/10 Good

Okba

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool
Stayed 5 nights in Aug 2025
Verified

10/10 Excellent

GLORIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clea. The staff are excellent. I am coming backwith my family next year. Already booked..
Stayed 4 nights in Mar 2025
Verified

10/10 Excellent

Hossein

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recommend this property 👌
Stayed 5 nights in Jun 2024
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

a lot of the outside areas were closed

good stay, very friendly staff, very helpful and accommodating
Stayed 6 nights in Dec 2022
Verified

10/10 Excellent

Yulia

Liked: Staff & service, amenities, property conditions & facilities
Spa is in Turkish style. Very beautiful, professional treatments
Stayed 9 nights in Jun 2022
Verified

8/10 Good

Rolf

Liked: Cleanliness, staff & service, property conditions & facilities
T
Stayed 7 nights in Nov 2024
Verified

4/10 Poor

Preslava

Disliked: Staff & service, property conditions & facilities
Service is terrible, no one speaks English, everyone is moody and not willing to help, on top of that number of staff is far from enough for resort if this size. Guests need to wander around for 10-15 min to find someone to help them or ask a question, and the probability of them understanding you is 1%, because they don’t even know words such as “glass of water”. The resort amentities are ok. But the rooms smell terrible and super outdated. Water in the bathroom rarely gets warm and some of the days was brown/ yellow colour as on the pictures below.
Stayed 5 nights in May 2025
Verified

4/10 Poor

Shaima

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
People working in Recepion aggressive
Stayed 4 nights in Sep 2022
Verified

8/10 Good

Tajassom

Liked: Staff & service
AC was not properly working anywhere And dance area didn’t have any fan with water can cool you down.
Stayed 7 nights in Aug 2024
Verified

6/10 Okay

Katie

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
We liked our stay, but there were a few things that had I known I would not have booked. The first one is the location is quite remote. Although they have a lot of services and upgrades they are far more expensive than we found in other parts of Antalya (40 euro for a small sunscreen). There was also no air conditioning in the property and we had to be moved to a room that didn’t face the afternoon sun. We were told the system was awaiting repair, but also noticed this had been a common theme in older reviews. Staff were friendly and kind.
Stayed 4 nights in Apr 2024
Verified

6/10 Okay

Nara

It was not worth the money. They seemed to be understaffed and everything took a long time to get done. The service was not really up to the standard what I thought I was paying for.
Stayed 5 nights in Aug 2024
Verified

4/10 Poor

Taraneh

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
My husband fell down when he wanted to step out the shower and since there was no handle to hold he has a broken arm now .
Stayed 4 nights in Sep 2022
Verified

2/10 Terrible

Aleksandr

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very bad, not even close for what you show in your add and offers. Very disappointed leave early not even stay all days what I pay for, try to change room or ask for some refound, no any response.
Verified

2/10 Terrible

Erdem

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really bad hotel

Really really bad. The rooms are not hygienic they clean per 3 days. The rooms smells not good. The music is from 90’ the food they use the same when its over. The service is really bad , I waited 5 hours for toilet paper and asked a new towel and his answer was we have so many rooms if everyone ask new one how can we wash these every day. I paid 600 for 5 days but its not 100 eu worth. Only thing wat was good is the location it was close to oludeniz and hisarönü. NEVER AGAIN.
Stayed 5 nights in Sep 2022
Verified

2/10 Terrible

Ifrah

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
⭐ 1 out of 5 stars There's so much I want to say and give more detail there just isnt enough characters. Our stay at Spice Hotel and Spa was extremely stressful. On arrival, our room was dirty, furniture old and broken, walls peeling, and the toilet flush broken. On the first night, we found a bug on my sister’s pillow that bit her hand. Staff refused to identify it, and we later discovered it was head lice. Despite this, we were not moved, and guest services failed to act. Housekeeping was unprofessional, sometimes ignoring requests, laughing at us, or walking away. I was reduced to tears before a manager finally intervened, and only then did the head of housekeeping take the matter seriously. Communication with staff was very poor. Simple requests like water or towels were often ignored, and basic questions about entertainment could not be answered. While the pool, beach, and some waiters were fine, the lack of professionalism, repeated dismissals, and failure to address hygiene issues made this the worst hotel experience I have had. This hotel is not five-star, and I would never return
Stayed 6 nights in Aug 2025
Verified

2/10 Terrible

Azad

Liked: Property conditions & facilities
Disliked: Staff & service
Serious Concern – Possible Scam Between Hotel Doctor and Hospital During our stay at Spice Hotel, my wife had mild stomach pain, so we visited the hotel’s doctor. Shockingly, he didn’t examine her at all. He simply said she needed to go to a hospital and called a vehicle, which turned out to be a bus picking up people from other hotels before finally reaching a nearby hospital “Anatolia hospital”. At the hospital, we were told to pay €450 upfront before a doctor could see her: €200 for the hotel doctor (who did nothing), €180 for the hospital doctor, and €70 for transport. This immediately felt like a coordinated scam. We refused further treatment, paid only €150 for the so-called hotel doctor and €35 for transport, then went to a local pharmacy. The pharmacist examined her properly, said it was a simple issue, and prescribed medicine costing just €3—she recovered completely. This experience was extremely disappointing and raises serious doubts about the honesty of the hotel’s medical service. I strongly suspect a partnership between the hotel’s doctor and the hospital to overcharge guests. Travelers should avoid the hotel’s doctor and seek medical help directly from a real clinic or pharmacy. There are many more details about this incident that I cannot include here due to character limitations, but I truly hope the hotel management investigates this unethical practice.
Stayed 4 nights in Sep 2025
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel is far from how it looks on the pictures. And half of the resort was not opened for the season. No information before the stay. The hotel has been nice at some point but is now worn down. The rooms had paper thin walls making it very loud, and difficult to sleep. The room was warm and air bad, and the AC would not work when we asked them to fix it they said that they can’t do anything because they won’t turn on the cooling for another couple of weeks. Service is terrible and the staff is arguing with each other. Does not seem to like working there. Staff-manager comes and sit at the table next to us and starts chain smoking during dinner. Huge offering at the buffet but very little variation from day to day. Everything not included in the package is very expensive. Do not recommend
Stayed 7 nights in Mar 2024
Verified

10/10 Excellent

Fadime

Liked: Cleanliness, amenities, property conditions & facilities
Wir hatten einen sehr schönen Aufenthalt. Kezban an der Rezeption, Vitoria vom Kundenservice, Sila aus der Casablanca Lobby Bar und Mazlum vom Rent-Car waren alle extrem freundlich, lieb und hilfsbereit. So ein Service macht den Urlaub perfekt. Alle Mitarbeiter waren sehr hilfsbereit und stets bemüht. Der Service war durchweg freundlich und professionell. Vielen Dank an das gesamte Team.Wir haben uns sehr wohlgefühlt!
Stayed 5 nights in Dec 2025