2/10 Terrible
Mark
Travelled with family
14 Mar 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When we went to check in there was no one at the desk. Ringing the bell did nothing. We finally saw a small sign saying to come back in 15 minutes, not what we wanted to do late at night after a long day of travel and just wanting to rest. Once finally able to check in the staff person was extremely unfriendly and seemed angry/hostile. We finally checked in to find that this place was an absolute hole. Everything was broken. Exterior doors had exposed glass falling out and door did not lock. While on unloading trips, my wife was followed into the building by a man that wouldn’t leave her alone. Construction materials were left all over the place making it unsafe for kids. Rooms had been repainted but the paint was splattered on the flooring. The whole night people were slamming doors, knocking loudly, and yelling. Would never give this place our business again and we cancelled our reservation for our return trip through the area, choosing to stay elsewhere further down the road. Expedia should disassociate itself from this property ASAP.