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I Hotel

4.0 star property
Hotel with a full-service spa, a short walk to Nagoya Hill Mall

Photo gallery for I Hotel

Property grounds
Lobby
Lobby sitting area
Restaurant
Outdoor pool

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Bar
  • Spa
  • Pool
  • Gym
  • 24/7 front desk
The current price is AU$94
includes taxes & fees
25 Sept - 26 Sept

Explore the area

View map
Jl Teuku Umar Bukit Nagoya, Batam, Batam Island, 29432
  • Nagoya Hill Mall
    ‪3 min walk‬
  • Grand Batam Mall
    ‪3 min drive‬
  • Harbour Bay Ferry Terminal
    ‪3 min drive‬
  • Batam Batu Besar (BTH-Hang Nadim)
    ‪16 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
TV
Shower/bath combination
Hairdryer
Private bathroom
Free bottled water
Coffee/tea maker
Minibar
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

8.0 out of 10
Very good
(4 reviews)

Highlights

Air conditioning
TV
Shower/bath combination
Hairdryer
Private bathroom
Free bottled water
Coffee/tea maker
Minibar
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Double Room

  • Sleeps 2

Deluxe Room-Smoking

  • Sleeps 2

Superior Double Room

  • Sleeps 2

Superior Room-Smoking

  • Sleeps 2

About the area

Batam

I Hotel places you in the heart of Batam, within a 5-minute walk of Nagoya Hill Mall and 1.9 km (1.2 mi) from Grand Batam Mall. Highlights at this hotel include 2 bars/lounges, a full-service spa and a restaurant. .Enjoy the outdoor swimming pool, gym, Hot tub and sauna. A meeting room, a conference centre, and a business centre are among the business amenities offered. Additionally, you'll find free Wi-Fi in public areas, spa services and laundry facilities. There's also the convenience of free self parking. .Attractions within a 10-minute drive of this 4-property class Batam hotel include Harbour Bay Ferry Terminal and Batam Centre Ferry Terminal.

What's nearby

  • Nagoya Hill Mall - 3 min walk - 0.3 km
  • Grand Batam Mall - 3 min drive - 2.6 km
  • BCS Mall - 3 min drive - 3.0 km
  • Harbour Bay Ferry Terminal - 3 min drive - 3.0 km
  • Batam Centre Ferry Terminal - 7 min drive - 7.1 km

Getting around

  • Batam Batu Besar (BTH-Hang Nadim) - 20 min drive

Restaurants

  • ‪Warkop Agem Medan - ‬5 min walk
  • ‪J.Co Donuts & Coffee - ‬3 min walk
  • ‪Love Seafood Nagoya - ‬7 min walk
  • ‪Food Point - ‬4 min walk
  • ‪The Taj Restaurant - ‬4 min walk

About this property

I Hotel

Hotel with a full-service spa, a short walk to Nagoya Hill Mall
I Hotel offers its guests a full-service spa, an outdoor pool, and Access to hot tub. There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi.

Business amenities include a business centre and a meeting room. A fitness centre, a sauna, and spa services are also featured at the business-friendly I Hotel. Free self parking is available.

This 4-star Batam hotel is smoke free.

  • 1 building
  • 165 guestrooms or units
  • 9 levels
  • 2 bars or lounges
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Lift
  • No smoking on site
  • Dining venue
I Hotel offers 165 air-conditioned accommodations with minibars and a safe. This Batam hotel provides complimentary wired and wireless Internet access.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Lotus Spa. Services include massages. The spa is open daily.

Similar properties

Outdoor pool, open 6:00 AM to 6:00 PM, pool loungers

Four Points by Sheraton Batam

  • Pool
  • Spa
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, 139 reviews
The price is AU$107
includes taxes & fees
29 Sept - 30 Sept
Four Points by Sheraton Batam

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • 2 bars/lounges
  • A restaurant

Things to do

  • Fitness classes
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool
  • Sauna

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference centre
  • Meeting room

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • Lift

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 29-inch TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at I Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • New Year's Eve (31 December) Gala Dinner per adult: IDR 588000.00
  • New Year's Eve (31 December) Gala Dinner per child: IDR 350000.00 (from 5 to 12 years old)

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

i Batam
Grands i Hotel Batam
i Hotel Batam
Grand i Hotel Batam
Grand i Batam
Grands i Batam

Frequently asked questions

What is the cancellation policy at I Hotel?

I Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at I Hotel?

As of 11 Sept 2025, prices found for a 1-night stay for 2 adults at I Hotel on 25 Sept 2025 start from AU$93.98, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at I Hotel?

Yep, I Hotel has a free self car park.

Are there any beaches close to I Hotel?

The closest beach to I Hotel is Nongsa Beach (10.2 km).

Is there a spa on site at I Hotel?

Yep, Lotus Spa is available for guests. You'll enjoy services like massages.

Does I Hotel have a pool?

I Hotel has an outdoor pool.

What luxury perks are available at I Hotel?

I Hotel features a full-service spa, an outdoor pool and 2 bars.

Is there a free airport shuttle available at I Hotel?

No, I Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at I Hotel?

Yep, you can grab a meal at I Hotel's onsite restaurant.

What time are check-in & check-out at I Hotel?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at I Hotel?

No, pets and service animals are not allowed.

Reviews

I Hotel Reviews

8.8

Excellent

8.8/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 272 out of 516 reviews
Rating 8 - Good. 195 out of 516 reviews
Rating 6 - Okay. 38 out of 516 reviews
Rating 4 - Poor. 4 out of 516 reviews
Rating 2 - Terrible. 7 out of 516 reviews

Reviews

6/10 Okay

Natalie

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The only thing I liked was the location. It was extremely convenient. Room reeked of mould odour and the place was filled with stains. Look at the photos of the basin and bath tub. The carpet probably contributed to most of the musty smell. You should really remove carpets in locations that are high in humidity. It is not sensible at all to continue using those ancient carpets. The spa inside the hotel was the worst we’ve experienced at that price point. Avoid at all cost. So if you only need the hotel for sleep at night and don’t plan to spend any time inside the hotel, it’s fine for the location. But if you want a decent stay, avoid this place. Also, the employees at the front desks lack proactively in correcting problems experienced by customers. Their English is fine but their service attitude is poor.
Basin
Bath tub
Stayed 1 night in May 2025

10/10 Excellent

Mohamed Zahril

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8th May till 10th May Stay

Amazing stay. Staff are friendly as usual, place are clean.
Stayed 2 nights in May 2025

8/10 Good

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

FAIZAL, Singapore

Stayed 1 night in Apr 2025

10/10 Excellent

Chang

Stayed 1 night in Apr 2025

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Serene

Stayed 1 night in Apr 2025

8/10 Good

Mohammed

Liked: Staff & service
Stayed 3 nights in Mar 2025

8/10 Good

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Mohammed

Stayed 2 nights in Feb 2025

10/10 Excellent

Mohamed Zahril

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and cosy hotel

Nice place to stay. Very clean and cosy.
Stayed 1 night in Feb 2025

8/10 Good

Razali Bin

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2025

2/10 Terrible

Mina

Travelled with partner, Travelled with group
Disliked: Cleanliness, property conditions & facilities
Staff at the 18/02/25 afternoon not very nice give us a smelly room aircon not working 16 still hot in the room , toilet leaking water, shower 🚿 drainer block can't have a shower, call front desk they not changed the room for me all night me and my husband won't be able to sleep, every breath is smelly like dust and moisture in the air, I am allergic with dust , went to the front desk at 6:30 am 19/02/25 told them what is happened yesterday, lucky He takes action to change my room. From 19/02/25 the staff all very helpful and nice. Except the first date I checked in 18/02/25 the staff not very nice.
Stayed 2 nights in Feb 2025

10/10 Excellent

MOHAMMAD FAIZAL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Taekseon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good as usual.

Everything is in order. Tidy & clean.
Stayed 1 night in Jan 2025

10/10 Excellent

A Mohamed Rafeek

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

A Mohamed Rafeek

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

6/10 Okay

Mohammed

Liked: Cleanliness
Stayed 3 nights in Dec 2024

10/10 Excellent

Ajib

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just nice.. good location
Stayed 1 night in Dec 2024

10/10 Excellent

Hwee Ling

Liked: Cleanliness, staff & service, property conditions & facilities
-
Stayed 1 night in Dec 2024

10/10 Excellent

KENTA

Stayed 1 night in Sep 2024

8/10 Good

Matteo

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel well presented and friendly staff.
Stayed 1 night in Nov 2024

8/10 Good

Ashton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall fine
Stayed 2 nights in Nov 2024

8/10 Good

Wei Hua

Liked: Cleanliness, staff & service, property conditions & facilities
Good services
Stayed 1 night in Oct 2024

8/10 Good

Loo Bin

Stayed 2 nights in Sep 2024