2/10 Terrible
asta
Travelled with partner
23 Mar 2025
I am writing to formally express my disappointment with my recent stay at your hotel. Unfortunately, my experience was far below expectations due to a series of issues that significantly affected my comfort and overall stay.
1. Noise Issue: Upon arrival, I was given a room on the first floor directly above the bar. The noise level was extremely high, making it nearly impossible to rest.
2. Inadequate Room Change: After raising concerns, I was moved to another room. However, the new room was much smaller, with a very small window, which felt like a downgrade rather than a solution.
3. Electricity Failure: To make matters worse, when I returned to the room the following day, there was no electricity. This caused further inconvenience and discomfort.
I had hoped for a relaxing and enjoyable stay, but these repeated issues made that impossible. I would appreciate it if you could address these concerns and provide some form of compensation or resolution for the inconvenience I experienced.
Thank you for your attention to this matter. I look forward to hearing from you soon.
Sincerely,
Asta Pavliukoviene
asta
Stayed 2 nights in Mar 2025