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Element Arundel Mills BWI Airport

3.0 star property
Hotel with free breakfast, near Arundel Mills Mall

Photo gallery for Element Arundel Mills BWI Airport

Indoor pool
BBQ/picnic Area
Lobby
Lobby
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
The current price is AU$167
includes taxes & fees
23 Jan - 24 Jan

Explore the area

View map
7522 Teague Road, Hanover, MD, 21076
  • Place, Cinemark Egyptian 24
    ‪14 min walk‬
  • Place, Arundel Mills Mall
    ‪16 min walk‬
  • Place, Maryland Live Casino
    ‪19 min walk‬
  • Airport, Baltimore, MD (BWI-Baltimore Washington Intl. Thurgood Marshall)
    ‪8 min drive‬

Room options

View all photos for Studio, 1 King Bed, Kitchen

Fridge, microwave, dishwasher, coffee/tea maker

Studio, 1 King Bed, Kitchen

8.0 out of 10
Very good
(8 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
Dining table
Dishwasher
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 2 Queen Beds, Kitchen

Fridge, microwave, dishwasher, coffee/tea maker

Studio, 2 Queen Beds, Kitchen

8.0 out of 10
Very good
(14 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
Dining table
Dishwasher
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed

8.4 out of 10
Very good
(41 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
Dining table
Dishwasher
HDTV
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 Bedroom

7.6 out of 10
Good
(12 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
Dining table
Dishwasher
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed

Executive Suite, 1 King Bed with Sofa bed

Executive Suite, 1 King Bed with Sofa bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
Dining table
Dishwasher
  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Mobility Accessible, Tub)

Fridge, microwave, dishwasher, coffee/tea maker

Suite, 1 Bedroom (Mobility Accessible, Tub)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
Dining table
Dishwasher
  • 43 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed, Kitchen (Mobility Accessible, Tub)

Fridge, microwave, dishwasher, coffee/tea maker

Studio, 1 King Bed, Kitchen (Mobility Accessible, Tub)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
Dining table
Dishwasher
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

Fridge, microwave, dishwasher, coffee/tea maker

Room, 1 King Bed (Mobility Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
Dining table
Dishwasher
HDTV
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed, Kitchen (Mobility Accessible, Roll-in Shower)

Fridge, microwave, dishwasher, coffee/tea maker

Studio, 1 King Bed, Kitchen (Mobility Accessible, Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
Dining table
Dishwasher
HDTV
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Kitchen (Mobility/Hearing Access, Roll-in Shwr)

Fridge, microwave, dishwasher, coffee/tea maker

Studio, 1 King Bed, Kitchen (Mobility/Hearing Access, Roll-in Shwr)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
Dining table
Dishwasher
HDTV
  • Sleeps 4
  • 1 King Bed

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Exterior

Home2 Suites by Hilton Arundel Mills/BWI Airport

Hanover
  • Pool
  • Breakfast included
  • Free airport shuttle
  • Pet-friendly
4.7 out of 5, Exceptional, 681 reviews
The price is AU$203
includes taxes & fees
24 Jan - 25 Jan
Home2 Suites by Hilton Arundel Mills/BWI Airport

About the area

Hanover

Element Arundel Mills BWI Airport places you in the heart of Hanover, within a 20-minute walk of Arundel Mills Mall and 1.8 km (1.1 mi) from Maryland Live Casino. Highlights at this hotel include an indoor swimming pool, free buffet breakfast and in-room kitchenettes. .At the hotel's own lounge bar, you can stop for a drink. 463 square feet (43 square metres) of event facilities include a meeting room and conference space, and other business amenities include a 24-hour business centre. Other amenities include free Wi-Fi in public areas, a 24-hour gym and a coffee shop/cafe. There's also self parking, along with the convenience of a free airport shuttle. .Within a 20-minute drive of this 3-property class Hanover hotel, attractions include Oriole Park at Camden Yards and National Aquarium in Baltimore.

What's nearby

  • Cinemark Egyptian 24 - 14 min walk - 1.2 km
  • Arundel Mills Mall - 16 min walk - 1.4 km
  • Maryland Live Casino - 19 min walk - 1.6 km
  • Oriole Park at Camden Yards - 16 min drive - 23.0 km
  • Baltimore Inner Harbor Marina - 17 min drive - 24.4 km

Getting around

  • Elkridge Dorsey Station - 6 min drive
  • Cromwell-Glen Burnie Station - 9 min drive
  • Baltimore Washington International Airport (BWI) - 9 min drive

Restaurants

  • ‪McDonald's - ‬14 min walk
  • ‪The Roundhouse (Food Court) - ‬20 min walk
  • ‪Golden Corral - ‬11 min walk
  • ‪Dave & Buster's - ‬20 min walk
  • ‪Poke N Ramen 360 - ‬20 min walk

About this property

Element Arundel Mills BWI Airport

Hotel with free breakfast, near Arundel Mills Mall
Element Arundel Mills BWI Airport offers its guests an indoor pool, a 24-hour fitness centre, and complimentary bicycles. There's a coffee shop/cafe on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served. WiFi and wired Internet are free in public spaces.

A 24-hour business centre and a meeting room are available. Event space at this hotel measures 463 square feet (43 square metres) and includes conference space. A terrace, barbecue grills, and a vending machine are also featured at the business-friendly Element Arundel Mills BWI Airport. A roundtrip airport shuttle (available 24 hours), A casino shuttle and A train station pick-up shuttle are free. Parking is available for a fee.

This 3-star Hanover hotel is smoke free.

  • 1 building
  • 147 guestrooms or units
  • 7 levels
  • 463 sq ft of conference space
  • 43 sq. m of conference space
  • Buffet breakfast (free)
  • Deli
  • Business centre (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Corner/local shop
  • Terrace
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
Element Arundel Mills BWI Airport offers 147 accommodations with laptop-compatible safes and coffee/tea makers. This accommodation is furnished with sofa beds and dining tables. Pillowtop beds feature down duvets and premium bedding. 49-inch LCD televisions come with premium cable channels and Netflix. Accommodation at this 3-star hotel has kitchenettes with fridges, microwaves, kitchenware and utensils and dishwashers. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Hanover hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary newspapers and an iron/ironing board. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Similar properties

Lobby
Homewood Suites by Hilton Hanover Arundel Mills
  • Pool
  • Breakfast included
  • Free airport shuttle
  • Pet-friendly
4.5 out of 5, Wonderful, 771 reviews
The price is AU$180
includes taxes & fees
24 Jan - 25 Jan
Homewood Suites by Hilton Hanover Arundel Mills

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour free return airport shuttle on request
  • Free 24-hour train station pick-up and drop-off shuttle
  • Train station shuttle on request
  • Free bus station shuttle
  • Free casino shuttle
  • Free shopping centre shuttle
  • Covered parking on site (USD 10 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Free bicycle rentals
  • Indoor pool
  • TV in common areas

Family friendly

  • Dining table
  • Grocery/convenience store
  • In-room cot
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 463 square feet of conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar near toilet
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Sofa bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch LCD TV with premium cable channels
  • Netflix

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Kitchenette
  • Microwave
  • Paper towels
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from 26 September 2025 to 31 December 2025 (completion date subject to change). The following areas are affected:
  • Hallway
During renovations, the hotel will make every effort to minimise noise and disturbance.
The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Sunday:
  • Bar/lounge
The following facilities are closed on Friday and Saturday:
  • Bar/lounge

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per accommodation, per day (maximum USD 150 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 40 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 10 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per stay (for stays between 1 January and 31 December)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: USD 10.00 per day
  • Pet fee: USD 25 per accommodation, per day (maximum USD150 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and Union Pay. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Up to 10 children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Element Arundel Mills
Element Westin Arundel Mills
Element Westin Arundel Mills Hanover
Element Westin Arundel Mills Hotel
Element Westin Arundel Mills Hotel Hanover
Westin Arundel Mills
Element By Westin Arundel Mills Hotel Hanover
Element Arundel Mills Hotel Hanover
Element Arundel Mills Hotel
Element Arundel Mills Hanover
Element Hotel Arundel Mills
Element Arundel Mills BWI Airport Hotel
Element by Westin Arundel Mills

Frequently asked questions

What is the cancellation policy at Element Arundel Mills BWI Airport?

Element Arundel Mills BWI Airport offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Element Arundel Mills BWI Airport?

As of 11 Jan 2026, prices found for a 1-night stay for 2 adults at Element Arundel Mills BWI Airport on 23 Jan 2026 start from AU$167.09, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Element Arundel Mills BWI Airport?

Yep, Element Arundel Mills BWI Airport has a covered self car park for USD 10.00 per day. A self car park is also available, for a fee.

Does Element Arundel Mills BWI Airport have a pool?

Element Arundel Mills BWI Airport has an indoor pool.

What makes Element Arundel Mills BWI Airport a romantic place to stay?

A lounge bar, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Element Arundel Mills BWI Airport.

Is Element Arundel Mills BWI Airport family-friendly?

You bet! With amenities such as a corner/local shop and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Element Arundel Mills BWI Airport is a hit with families.

Does Element Arundel Mills BWI Airport serve breakfast?

Yeah, complimentary buffet brekkie is offered at Element Arundel Mills BWI Airport.

Is there a free airport shuttle available at Element Arundel Mills BWI Airport?

Yep, there's a free airport shuttle that runs 24 hours a day on request.

What time are check-in & check-out at Element Arundel Mills BWI Airport?

Check-in begins at 3:00 PM. Check-out time is noon.

Element Arundel Mills BWI Airport Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 486 out of 1001 reviews
Rating 8 - Good. 244 out of 1001 reviews
Rating 6 - Okay. 135 out of 1001 reviews
Rating 4 - Poor. 65 out of 1001 reviews
Rating 2 - Terrible. 71 out of 1001 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Brittany

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in, clean room, slightly noisy kids but it was a weekend so expected it. Overall good stay
Stayed 2 nights in Oct 2025

4/10 Poor

Joshua

Business traveller, Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Kali G

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lady was amazing at check in… even helped me fix my Marriott account… I stay at this hotel a lot… always very nice!
Stayed 1 night in Oct 2025

8/10 Good

Briana

Stayed 2 nights in Oct 2025

8/10 Good

Steven Jay Van

Stayed 1 night in Oct 2025

10/10 Excellent

Bri J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here was awesome from the front desk to the shuttle driver and cleaning service. Everyone was very welcoming and warm. I really enjoyed the room. We were low on supplies in the room and all of those were replaced the following day without us having to ask which was awesome. Parking was easy. It’s located near so many restaurants and shopping locations. I would definitely stay here again.
Stayed 3 nights in Sep 2025

6/10 Okay

Jennifer

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Room not what expected. Corridors missing baseboards. A bit shabby
Stayed 1 night in Sep 2025

8/10 Good

Delvon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

6/10 Okay

Jaquetta

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The pool was dirty, the breakfast was amazing, the room needed repairs. Checking in was not a good experience. Chrck in was supposed to be at 3 however it was a lot of confusion being told another big event that required housekeeping to take longer than expected. I waited over an hour to get a room. I like the hotel and have stayed there a few times before. This was by far not a good experience.
Stayed 1 night in Sep 2025

6/10 Okay

Jenna

Liked: Staff & service
Disliked: Property conditions & facilities
The staff was friendly
Stayed 1 night in Sep 2025

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was ok. We went during their renovation and rooms were limited. They were renovating on the floor we were on and it smelled of paint. Overall it was good. Location was very close to mall, restaurants, airport, etc. They also have a shuttle bus which was great.
Stayed 1 night in Sep 2025

10/10 Excellent

Rafel

Stayed 2 nights in Sep 2025

6/10 Okay

Taliyah

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Sep 2025

2/10 Terrible

Stephen

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I'm going to contact the hotel association about this disgusting hotel. I believe that there was vomit on the carpeting, and it doesn't look like it's been clean for 50 years. This place is a disgrace there was no alarm clock, and ao wake up service. I forced them to wake me up for a meeting, but I was late, as I asked one person to make a note to wake me, but they waited an hour and 13 minutes to wake me. My room had a kitchen, but no utensils, no pot to make food, one fork and no soap for the dishwasher, which I asked for downstairs. I couldn't believe they had it I have a huge list of problems, and they didn't seem to care. I'd like some money back. I am a world traveler, and this place takes the cake. I do understand that they are fixing it up, however, I asked them to clean the vomit off the ground, actually carpet, and they did not. I didn't come from Phoenix Arizona to look at this mess. Imagine, I could have picked a place that was nice, and I didn't. The first time I took this brand, in oklahoma, there was a flood in our room, and we had to be moved. Unless you respond, I'll be talking to the association and just about everyone else. Can't you do better? Ugh! Oh, would you like pictures?
Stayed 8 nights in Sep 2025

6/10 Okay

Katherine

Liked: Room comfort
Disliked: Property conditions & facilities
The hotel is being renovated and either smelled like glue or paint. There was no warning or rebate based on this. They tried to put us on first floor that smelled like paint and had a caution sign on the door. I went back and reluctantly found another room.
Stayed 1 night in Sep 2025

2/10 Terrible

Deeana

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was responsive to a broken lamp cord and was replaced the next morning.
Stayed 7 nights in Aug 2025

2/10 Terrible

Brian and Marbin

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible and was not notified of renovations

I booked this hotel for my family for a celebration of life that was in Savage Md. I have always enjoyed The Elena in Hampton Va and was very embarrassed for my family that they had to stay here from Friday to Tuesday. The room had stains on the carpet, curtains, the shower was gross, and they were doing construction renovations in halls. I did have to move one daily member due to allergies. I had rented 3 separate rooms. I will never rent here again.
Stayed 4 nights in Sep 2025

10/10 Excellent

Dennis

Liked: Staff & service, room comfort
The room itself was clean. However, the hallway and common areas were messy due to construction.
Stayed 2 nights in Sep 2025

6/10 Okay

Ana

Stayed 3 nights in Sep 2025

10/10 Excellent

Nicole

Travelled with group
Liked: Cleanliness, staff & service, amenities
The shuttle was perfect for my trip given we were going back and forth to the mall for medieval times and the casino.
Stayed 1 night in Aug 2025

6/10 Okay

Amy

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I’ve always thought The Element was a nice hotel, but my most recent stay was just okay. I wish I had been informed that the hotel was under construction—I didn’t enjoy the smell of paint everywhere, workers in the hallways every morning, and wet paint on room doors that we had to be careful not to touch. The rooms really need a major update. From wet stains on the ceilings to peeling paint in the showers, permanent stains throughout the room (especially on the couch), and even broken phones, it felt worn down. While the hallways are being updated, the focus should really be on the guest rooms where people spend most of their time. I stayed in two different rooms. The first was cleaned, but the bathroom had a wet ceiling stain. The second was only about a 7/10 for cleanliness—I felt housekeeping could have done a better job. On the positive side, the room layouts were comfortable, customer service was nice, and breakfast was fresh and enjoyable.
Stayed 1 night in Aug 2025

6/10 Okay

Amy

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
I’ve always thought The Element was a nice hotel, but my most recent stay was just okay. I wish I had been informed that the hotel was under construction—I didn’t enjoy the smell of paint everywhere, workers in the hallways every morning, and wet paint on room doors that we had to be careful not to touch. The rooms really need a major update. From wet stains on the ceilings to peeling paint in the showers, permanent stains throughout the room (especially on the couch), and even broken phones, it felt worn down. While the hallways are being updated, the focus should really be on the guest rooms where people spend most of their time. I stayed in two different rooms. The first was cleaned, but the bathroom had a wet ceiling stain. The second was only about a 7/10 for cleanliness—I felt housekeeping could have done a better job. On the positive side, the room layouts were comfortable, customer service was nice, and breakfast was fresh and enjoyable.
Stayed 2 nights in Aug 2025

8/10 Good

Carl

Liked: Staff & service, room comfort
With the property being under construction, the floor we were on was being painted. The fumes in the room weren’t bad but in the hallway, it was pretty bad. At check-in, there were workers still working in the hallways and there were tools, paint, buckets, etc. making it not so easy to navigate with a suitcase.
Stayed 1 night in Aug 2025

6/10 Okay

Jeffrey

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2025