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Maison Otis

3.5 star property
Hotel in Baie-St-Paul with free parking

Photo gallery for Maison Otis

Signature Suite, 1 King Bed with Sofa bed, Non Smoking
Restaurant
Deluxe Suite, 1 King Bed, Non Smoking
Reception
Front of property

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Air conditioning
  • Free WiFi
  • Business services
The current price is AU$251
includes taxes & fees
3 Nov - 4 Nov

Explore the area

View map
23 rue St Jean Baptiste, Baie-St-Paul, QC, G3Z 1M2
  • Place, Sentier des Caps
    ‪2 min walk‬
  • Place, Train of Le Massif de Charlevoix
    ‪8 min walk‬
  • Place, Golf de Baie-Saint-Paul
    ‪3 min drive‬

Room options

View all photos for Comfort Room, 1 Queen Bed, Non Smoking

Comfort Room, 1 Queen Bed, Non Smoking

Comfort Room, 1 Queen Bed, Non Smoking

9.6 out of 10
Exceptional
(26 reviews)

Highlights

Individually furnished
Air conditioning
Heating
Flat-screen TV
Down duvet
Premium bedding
Private bathroom
Rainfall showerhead
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Double Room, Non Smoking

Comfort Double Room, Non Smoking

Comfort Double Room, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Individually furnished
Air conditioning
Heating
Flat-screen TV
Down duvet
Premium bedding
Private bathroom
Rainfall showerhead
  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Design Suite, 1 Queen Bed, Non Smoking

Design Suite, 1 Queen Bed, Non Smoking

Design Suite, 1 Queen Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Individually furnished
Air conditioning
Heating
Flat-screen TV
Down duvet
Premium bedding
Private bathroom
Rainfall showerhead
  • 34 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 Queen Bed, Non Smoking

Superior Room, 1 Queen Bed, Non Smoking

Superior Room, 1 Queen Bed, Non Smoking

9.0 out of 10
Wonderful
(8 reviews)

Highlights

Individually furnished
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Premium bedding
2 bedrooms
Down duvet
  • 18 sq m
  • 2 bedrooms
  • Sleeps 2
  • 1 Queen Bed

View all photos for Signature Suite, 1 King Bed with Sofa bed, Non Smoking

Signature Suite, 1 King Bed with Sofa bed, Non Smoking

Signature Suite, 1 King Bed with Sofa bed, Non Smoking

9.4 out of 10
Exceptional
(8 reviews)

Highlights

Individually furnished
Air conditioning
Heating
Flat-screen TV
Separate bedroom
Premium bedding
Down duvet
Private bathroom
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Deluxe Suite, 1 King Bed, Non Smoking

Deluxe Suite, 1 King Bed, Non Smoking

Deluxe Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Individually furnished
Air conditioning
Heating
Flat-screen TV
Premium bedding
2 bedrooms
Day bed
Down duvet
  • 33 sq m
  • 2 bedrooms
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Room, 1 Queen Bed, Accessible

Comfort Room, 1 Queen Bed, Accessible

Comfort Room, 1 Queen Bed, Accessible

8.0 out of 10
Very good
(4 reviews)

Highlights

Individually furnished
Air conditioning
Heating
Flat-screen TV
Down duvet
Premium bedding
Private bathroom
Rainfall showerhead
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Suite, 1 King Bed, Non Smoking

Classic Suite, 1 King Bed, Non Smoking

Classic Suite, 1 King Bed, Non Smoking

Highlights

Individually furnished
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Premium bedding
Separate bedroom
Down duvet
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the area

Baie-St-Paul

Maison Otis puts you in the heart of Baie-St-Paul, within steps of Galerie Clarence Gagnon and Chocolaterie Cynthia. Highlights at this hotel include free in-room WiFi. .This smoke-free hotel offers free WiFi in public areas, a terrace and luggage storage. Additionally, you'll find ski storage and ski passes. There's also the convenience of free self parking. .In proximity to this 3.5-property class Baie-St-Paul hotel you'll find Le Massif de Charlevoix.

What's nearby

  • Sentier des Caps - 2 min walk - 0.2 km
  • Arena Luc et Marie-Claude - 3 min walk - 0.3 km
  • Train of Le Massif de Charlevoix - 8 min walk - 0.7 km
  • Les Jardins secrets du vieux moulin - 2 min drive - 1.9 km
  • Golf de Baie-Saint-Paul - 3 min drive - 2.3 km

Getting around

  • Jean Lesage International Airport (YQB) - 84 min drive

Restaurants

  • ‪McDonald's - ‬9 min walk
  • ‪Tim Hortons - ‬18 min walk
  • ‪Chez Mag - ‬11 min walk
  • ‪Orange Bistro - ‬4 min walk
  • ‪Restaurant Mikes - ‬10 min walk

About this property

Maison Otis

Hotel in Baie-St-Paul with free parking
As a guest of Maison Otis, you'll find a terrace and ski storage. WiFi is free in public spaces. Free self parking is available.

This 3.5-star Baie-St-Paul hotel is smoke free.

  • 19 guestrooms or units
  • Conference rooms
  • Ski lift tickets
  • Ski equipment storage
  • Front desk (limited hours)
  • Storage area for luggage
  • Terrace
  • No smoking on site
Maison Otis offers 19 air-conditioned accommodations with a hairdryer and free toiletries. This individually furnished accommodation includes desks. Beds feature down duvets and premium bedding. Flat-screen televisions are featured in guestrooms.

Bathrooms include a shower with a rainfall showerhead. This Baie-St-Paul hotel provides complimentary wireless Internet access.

Similar properties

Terrace/patio
Hôtel & Spa Le Germain Charlevoix
  • Pool
  • Hot tub
  • Spa
  • Pet-friendly
4.6 out of 5, Wonderful, 854 reviews
The price is AU$297
includes taxes & fees
3 Nov - 4 Nov
Hôtel & Spa Le Germain Charlevoix

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Things to do

  • Art gallery
  • Ski passes
  • Ski storage

Conveniences

  • Luggage storage
  • Virtual front desk

Business services

  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Air conditioning
  • Desk
  • Heating
  • Individual furnishings

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 9:00 AM - 5:00 PM
Front desk staffed during limited hours
A virtual front desk provides assistance to guests

Access methods

Access code, front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 200 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa and Mastercard. Cash is not accepted. Cashless payment methods are available for all transactions.

Property Registration Number 2024-12-31, 003356

Property is also known as

Maison Otis Hotel Baie-St-Paul
Maison Otis Hotel
Maison Otis Baie-St-Paul
Auberge La Maison Otis Hotel Baie-St-Paul
Maison Otis Baie-St-Paul
Maison Otis Hotel
Maison Otis Baie-St-Paul
Maison Otis Hotel Baie-St-Paul

Frequently asked questions

What is the cancellation policy at Maison Otis?

Maison Otis offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Maison Otis?

As of 2 Nov 2025, prices found for a 1-night stay for 2 adults at Maison Otis on 3 Nov 2025 start from AU$251.45, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Maison Otis?

Yep, Maison Otis has a free self car park.

Is there a free airport shuttle available at Maison Otis?

No, Maison Otis does not offer an airport shuttle service.

What time are check-in & check-out at Maison Otis?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Maison Otis?

No, pets are not allowed.

Maison Otis Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 323 out of 463 reviews
Rating 8 - Good. 102 out of 463 reviews
Rating 6 - Okay. 19 out of 463 reviews
Rating 4 - Poor. 9 out of 463 reviews
Rating 2 - Terrible. 10 out of 463 reviews

9.6/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jocelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superbe chambre et personnel chaleureux
Stayed 2 nights in Jul 2025

10/10 Excellent

Erik

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, great service!
Stayed 1 night in Jul 2025

8/10 Good

Rob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Ida

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Thomas, Fonthill

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a very pleasant and relaxing two night stay at Maison Otis. Our very clean room had a king size bed, was very spacious and well appointed. In just a few steps we were outside the hotel to the main downtown area, which has many shops, art galleries and a wide variety of dining options. The location couldn't be any more convenient! We enjoyed breakfast in the restaurant at the hotel as well. Parking was also very convenient, with our car just outside the rear entrance of the building. The manager Guylaine is a very sweet kind lady who spent a considerable amount of time making sure that we were informed of what local attractions, including a tourist information centre were available to us. We highly recommend Maison Otis and would not hesitate to return!
Room with king bed
Stayed 2 nights in Jun 2025

8/10 Good

Mary-Frances

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location and close to everything in Baie St Paul. Wonderful staff.
Stayed 2 nights in Jun 2025

10/10 Excellent

Alexandre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The owner was more than exceptional with us, I recommend that place without a doubt in my mind.
Stayed 1 night in May 2025

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Maryse

Stayed 1 night in Feb 2025

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

6/10 Okay

Alana

Travelled with group
Liked: Cleanliness
It was a nice property. Easy to get to, very bland on the inside. The rooms were loud and echoey and very bright. There was shampoo available only two conditioners and there was only decaf coffee available in the coffee station.
Stayed 1 night in Oct 2024

8/10 Good

Karen

Stayed 2 nights in Sep 2024

4/10 Poor

Chantal

Travelled with partner
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
This property was well located in the town of Baie St-Paul but there was no guidance to the "autonomous stay". We had to sneak around the closets to find clean towels for the second day of our stay and no one answered the "urgent line" for help. We would expect room cleaning service for the price paid.
Stayed 2 nights in Oct 2024

10/10 Excellent

Helene

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

2/10 Terrible

Fletcher

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Worst hotel ever! Worst 2 night stay ever! Our confirmation said we would receive an email 24 hours before check in giving us an outer door access code (as there is no registration desk). We didn’t get one. We had to get it from a guest who happened to be coming out. We found our key card at the restaurant attached but independent of the hotel. We found toilet paper in the toilet when we entered our room and the toilet would not flush. The maid either had no means of fixing it after the previous guests or she didn’t bother cleaning it. We called the “emergency” phone number 4 times with zero response. The gracious proprietor seemed to have access to the old registration desk so she gave us a new room. However when we returned from dinner, the key card wouldn’t work. Fortunately the restaurant proprietor was still there and recoded it. The next morning we left for breakfast, planning a driving day. After breakfast we returned to our room- the key card again wasn’t functioning and this time the restaurant proprietor wasn’t there (her restaurant was closed for 2days). We called the emergency line again numerous times to no avail. We left for the day without maps and jackets. We came back early hoping to find someone to let us in and luckily the restaurant proprietor was cleaning her place and recoded the key. There had been no maid service. We put all of our belongings in the car before going for dinner for fear we couldn’t get back in. Hotel management still hasn’t responded.
Stayed 2 nights in Sep 2024

6/10 Okay

Larry

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
Inhospitable. Finding our room after gaining entry was difficult and inconvenient. A most peculiar layout. A beautiful entry/reception area is unstaffed. A keypad entry at this door would improve things so much. We would never recommend this place to anyone.
Stayed 1 night in Sep 2024

8/10 Good

Noëlla

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
Nous avons beaucoup aimé notre suite très bien aménagée et jolie. C'est un endroit paisible qui favorise le sommeil. La Maison Otis est située en plein coeur de la ville, et tout est donc facilement accessible. Par contre, dans la publicité, il faudrait signaler qu'il n'y a pas d'ascenseur et que les couloirs sont longs pour une personne handicapée. L'absence de réception n'est pas très pratique.
Stayed 3 nights in Aug 2024

10/10 Excellent

Alain

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Denyse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A very nice old house

We had a small room and only one chair for the two of us. The place had been nicely decorated but with some flaws. A very large bathroom with no counter. There is a place where a table could be put so that guests can put their wash bags, etc. No desk either. But perfect location. Close to so many art galleries, restaurants, main streets.
Stayed 3 nights in Jul 2024

2/10 Terrible

weiru, staten island

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No front desk service, no room cleaning if you stay multiple nights, the hallway dirty, entry door in the back of dirty parking lot with poor light. No entry information sent and need to call for entry code. Never book again.
Stayed 2 nights in Aug 2024

10/10 Excellent

MARIE-HELENE

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

Bohdan

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

AIR B AND B NOT a HOTEL!!!

This is an air B and B NOT a hotel. There is no reception and the only staff is the cleaning staff (they are quite friendly) there is no elevator so you have to carry heavy bags up notoriously high stairs to the second floor if you are staying in a suite. There are no phones in the room so you cannot call for room service or other services. The room was clean and very well cared for
Stayed 4 nights in Jul 2024

8/10 Good

Daniel

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Esther

Liked: Cleanliness, property conditions & facilities
Our two nights at Maison Otis contrasted sharply with one another. The first night we were thrilled with the room -- an extremely spacious room on the first floor, close to the parking lot, with a king bed, as requested. Unfortunately, there was a problem with the air conditioner unit, and we were moved to the far end of the hotel. We had to lug our furniture up a long flight of stairs and cart it down several (about four) long, dark, and dimly-lit hallways, including a few more stairs -- to the farthest possible end of the building from the parking. The second room felt small and cramped and had what felt like a double bed. It was a major letdown and disappointment, and I was quite unhappy with the change. I was glad we were not scheduled to stay longer.
Stayed 2 nights in Jul 2024