4/10 Poor
Talanoa
Travelled with partner
2 Mar 2024
Disliked: Cleanliness, property conditions & facilities
The overall stay was okay the cleaners and the kitchen were probably the best things about this place. There’s a lot of construction on the property that takes away holiday atmosphere.
I booked a birthday surprise on arrival however arrived to the room to find nothing had been set up for my wife this was rectified later.
Limited dinning options and food is average.
The bed and bedding is terrible I asked for a mattress topper it was so thin and after the first night sleep on the comforter I went to see the receptionist and showed him my face had bites all over it he replied what should I do and if I got more to call him unsure what he would of done then so didn’t bother. After 7 nights came back to NZ and had to see a chiropractor the beds are old and hard.
There were ants in the bedroom area we advised the reception no one came to look until three days later.
The lack of care for long staying customers was disappointing. Wouldn’t stay here again however enjoyed Le Meridien food options, staff and overalll atmosphere.
Talanoa
Stayed 7 nights in Feb 2024