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Embassy Suites by Hilton Austin Downtown South Congress

3.5 star property
Hotel with free breakfast, steps from South Congress Avenue

Photo gallery for Embassy Suites by Hilton Austin Downtown South Congress

Relax in our spacious lobby with a central bar area, featuring a high ceiling, mezzanine level, and comfortable seating areas.
Experience the inviting atmosphere of our hotel lobby, featuring a central seating area, water feature, and modern design.
Experience the modern design of our spacious atrium, featuring a central planter and multiple seating areas.
Relax in this inviting lounge area with armchairs, a coffee table, and floor lamps.
Relax in our spacious lobby with comfortable seating, a coffee table, and a dining area.

Popular amenities

  • Room service
  • 24/7 front desk
  • Bar
  • Housekeeping
The current price is AU$222
includes taxes & fees
17 Aug - 18 Aug

Explore the area

Map
300 S Congress Ave, Austin, TX, 78704
  • South Congress Avenue
    ‪1 min walk‬
  • Austin Convention Center
    ‪13 min walk‬
  • University of Texas at Austin
    ‪3 min drive‬
  • Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪13 min drive‬

Room options

View all photos for Premium Suite, Accessible, Non Smoking

1 bedroom, premium bedding, pillow-top beds, in-room safe

Premium Suite, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Separate bedroom
Sofa bed
  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

TV, pay films

Suite, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(39 reviews)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Separate bedroom
Sofa bed
  • 43 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Premium Suite, 2 Bedrooms, Non Smoking, Bathtub

1 bedroom, premium bedding, pillow-top beds, in-room safe

Premium Suite, 2 Bedrooms, Non Smoking, Bathtub

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
2 bedrooms
Sofa bed
  • 100 sq m
  • Sleeps 6
  • 2 King Beds

View all photos for Premium Suite, 2 Bedrooms, Accessible, Bathtub

1 bedroom, premium bedding, pillow-top beds, in-room safe

Premium Suite, 2 Bedrooms, Accessible, Bathtub

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
2 bedrooms
Sofa bed
  • 52 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

TV, pay films

Suite, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Separate bedroom
Sofa bed
  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible, Bathtub

TV, pay films

Suite, 2 Queen Beds, Accessible, Bathtub

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Separate bedroom
Sofa bed
  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms, Non Smoking, 2 Bathrooms (1 King, 1 Double, Sofa Sleeper)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, 2 Bedrooms, Non Smoking, 2 Bathrooms (1 King, 1 Double, Sofa Sleeper)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Separate bedroom
Sofa bed
  • 52 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Bed

View all photos for Suite, 1 King Bed (Peloton Bike)

Suite, 1 King Bed (Peloton Bike)

Suite, 1 King Bed (Peloton Bike)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Separate bedroom
Sofa bed
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 2 Bedrooms, Non Smoking, 2 Bathrooms

1 bedroom, premium bedding, pillow-top beds, in-room safe

Premium Suite, 2 Bedrooms, Non Smoking, 2 Bathrooms

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
2 bedrooms
Sofa bed
  • 52 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Bed

View all photos for Suite, 1 King Bed, City View

1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, 1 King Bed, City View

8.6 out of 10
Excellent
(14 reviews)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Separate bedroom
Sofa bed
  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 Bedroom, Non Smoking

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 1 Bedroom, Non Smoking

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Separate bedroom
Sofa bed
  • 30 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Premium Suite, 1 King Bed

1 bedroom, premium bedding, pillow-top beds, in-room safe

Premium Suite, 1 King Bed

8.0 out of 10
Very good
(1 review)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Separate bedroom
Sofa bed
  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, 1 King Bed, Non Smoking

8.2 out of 10
Very good
(53 reviews)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Separate bedroom
Sofa bed
  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

TV, pay films

Suite, 1 King Bed, Accessible, Non Smoking

9.4 out of 10
Exceptional
(8 reviews)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Separate bedroom
Sofa bed
  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking

1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, 2 Queen Beds, Accessible, Non Smoking

8.8 out of 10
Excellent
(9 reviews)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
2 bedrooms
Sofa bed
  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms, Non Smoking, 2 Bathrooms (2 Queen, 1 Double, Sofa Sleeper)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, 2 Bedrooms, Non Smoking, 2 Bathrooms (2 Queen, 1 Double, Sofa Sleeper)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
2 bedrooms
Sofa bed
  • 52 sq m
  • Sleeps 7
  • 2 Queen Beds and 1 Double Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub

1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, 1 King Bed, Accessible, Bathtub

8.8 out of 10
Excellent
(5 reviews)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Separate bedroom
Sofa bed
  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Non Smoking

1 bedroom, premium bedding, pillow-top beds, in-room safe

Premium Suite, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(5 reviews)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Separate bedroom
Sofa bed
  • 43 sq m
  • Sleeps 4
  • 1 King Bed

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About the area

Austin

Embassy Suites by Hilton Austin Downtown South Congress places you in the centre of Austin, within a short 5-minute stroll of South Congress Avenue and Lady Bird Lake. Highlights at this hotel include a restaurant, an indoor swimming pool and a complimentary breakfast. .SoCo Bar and Bites is open for dinner. At the hotel's own lounge bar, you can stop for a drink. 3030 square feet (281 square metres) of event facilities include 6 meeting rooms and conference space. Added amenities include a 24-hour gym, a free manager's reception and Wi-Fi in public areas. There's also the convenience of self parking. .Places within a 15-minute walk of this 3.5-property class Downtown Austin hotel include Palmer Events Center and Austin Convention Center.

What's nearby

  • South Congress Avenue - 1 min walk - 0.0 km
  • Austin Convention Center - 13 min walk - 1.2 km
  • Texas State Capitol - 2 min drive - 1.9 km
  • Zilker Park - 3 min drive - 1.9 km
  • University of Texas at Austin - 3 min drive - 3.0 km

Getting around

  • Austin Station - 8 min drive
  • Downtown Station - 16 min walk
  • Austin-Bergstrom International Airport (AUS) - 17 min drive

Restaurants

  • ‪Whataburger - ‬6 min walk
  • ‪Sandy's Hamburgers - ‬7 min walk
  • ‪Fareground Austin - ‬9 min walk
  • ‪Ego's Lounge - ‬4 min walk
  • ‪Starbucks - ‬4 min walk

About this property

Embassy Suites by Hilton Austin Downtown South Congress

Hotel with free breakfast, steps from South Congress Avenue
Embassy Suites by Hilton Austin Downtown South Congress offers its guests an indoor pool and a 24-hour fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have WiFi for a fee.

Event space at this hotel measures 3030 square feet (281 square metres) and includes conference space. The business-friendly Embassy Suites by Hilton Austin Downtown South Congress also features multilingual staff, laundry facilities, and dry cleaning/laundry services. For a fee, parking is available.

This 3.5-star Austin hotel is smoke free.

  • 1 building
  • 262 guestrooms or units
  • 9 levels
  • 3030 sq ft of conference space
  • 281 sq. m of conference space
  • Built in 1985
  • Cooked-to-order breakfast (free)
  • Manager's reception (free)
  • Deli
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Corner/local shop
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Locker space
  • Bar or lounge
  • Dining venue
Embassy Suites by Hilton Austin Downtown South Congress offers 262 accommodations with laptop-compatible safes and a safe. This accommodation offers separate sitting areas. Pillowtop beds feature premium bedding. Televisions come with premium satellite channels and pay-per-view films. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Austin hotel provides wireless Internet access (speed: 25+ Mbps) for a surcharge. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Languages

English, Portuguese, Spanish

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Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per night)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: WiFi (USD 9.95 per night)

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (USD 55 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free cooked-to-order breakfast available 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • SoCo Bar and Bites

Things to do

  • 24-hour gym
  • Indoor pool
  • Shopping

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 3,030 square feet of conference space
  • 6 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (107 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (112 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 9 floors
  • Built in 1985
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay films
  • TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Living room
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per day.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 9.95 per night (rates may vary)
  • Fee for wireless Internet in public areas: USD 9.95 per night (rates may vary)
  • Covered self-parking fee: USD 55 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • Pool access available from 6:00 AM to 11:00 PM
  • Up to 4 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Austin-Downtown/Town Lake
Embassy Suites Hotel Austin-Downtown/Town Lake
Embassy Suites Austin-Downtown/Town Lake Hotel
Embassy Suites Austin-Downtown/Town Hotel
Embassy Suites Austin-Downtown/Town Hotel
Hotel Embassy Suites Austin-Downtown/Town Lake
Embassy Suites Austin-Downtown/Town Lake Hotel
Hotel Embassy Suites Austin-Downtown/Town Lake Austin
Austin Embassy Suites Austin-Downtown/Town Lake Hotel
Embassy Suites Austin Downtown/Town Lake
Embassy Suites Austin-Downtown/Town Lake Austin
Embassy Suites Austin Town
Embassy Suites Hilton Austin Downtown South Congress
Embassy Suites by Hilton Austin Downtown South Congress Hotel
Embassy Suites Hilton Austin Downtown South Congress Hotel
Embassy Suites by Hilton Austin Downtown South Congress Austin
Hotel Embassy Suites by Hilton Austin Downtown South Congress
Embassy Suites by Hilton Austin Downtown South Congress Austin
Embassy Suites Hilton Hotel
Embassy Suites Hilton
Embassy Suites Austin Downtown/Town Lake

Frequently asked questions

What is the cancellation policy at Embassy Suites by Hilton Austin Downtown South Congress?

Embassy Suites by Hilton Austin Downtown South Congress offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Embassy Suites by Hilton Austin Downtown South Congress?

As of 27 July 2025, prices found for a 1-night stay for 2 adults at Embassy Suites by Hilton Austin Downtown South Congress on 17 Aug 2025 start from AU$222.32, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Embassy Suites by Hilton Austin Downtown South Congress?

Yep, Embassy Suites by Hilton Austin Downtown South Congress has a covered self car park with in/out privileges for USD 55 per night.

Does Embassy Suites by Hilton Austin Downtown South Congress have a pool?

Embassy Suites by Hilton Austin Downtown South Congress has an indoor pool. The pool is open 6:00 AM to 11:00 PM.

What makes Embassy Suites by Hilton Austin Downtown South Congress a romantic place to stay?

A lounge bar, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Embassy Suites by Hilton Austin Downtown South Congress.

Is Embassy Suites by Hilton Austin Downtown South Congress family-friendly?

You bet! With amenities such as a corner/local shop and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Embassy Suites by Hilton Austin Downtown South Congress is a hit with families.

Does Embassy Suites by Hilton Austin Downtown South Congress serve breakfast?

Yep, guests give top marks to the free cooked-to-order brekkie here! Available weekdays between 6:30 AM and 9:30 AM and on weekends from 7:30 AM to 10:30 AM, this is the perfect place to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Embassy Suites by Hilton Austin Downtown South Congress?

No, Embassy Suites by Hilton Austin Downtown South Congress does not offer an airport shuttle service.

Is there a bar or restaurant at Embassy Suites by Hilton Austin Downtown South Congress?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Embassy Suites by Hilton Austin Downtown South Congress?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Embassy Suites by Hilton Austin Downtown South Congress Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 476 out of 1011 reviews
Rating 8 - Good. 235 out of 1011 reviews
Rating 6 - Okay. 152 out of 1011 reviews
Rating 4 - Poor. 73 out of 1011 reviews
Rating 2 - Terrible. 75 out of 1011 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Suzette

Stayed 4 nights in Mar 2025

8/10 Good

Jesus

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Everything was good except the elevators.
Stayed 3 nights in Apr 2025

10/10 Excellent

Patricia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

It was great front desk was very professional and friendly and the bartenders were great thank you
Stayed 2 nights in Apr 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Katie

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Our room ceiling and shower ceiling had a lot of water damage and was chipping away. The room smelled like an old moist basement. Only one of the 3 elevators were operating and lines were usually long. Breakfast was good and the omelette station was delicious.
Stayed 2 nights in Apr 2025

8/10 Good

Matt

Liked: Cleanliness, staff & service, room comfort

Needs a retrofit!!!

The location was amazing for walking to downtown right at the foot of the Congress street bridge. Never need to use an Uber. But unfortunately this place is falling apart :( Upon our arrival, the room we were staying in had NO air conditioning!!! The atrium was 10 degrees cooler. Don the engineer went above and beyond to remedy the situation. Also, only 1 out of 3 elevators was working, and apparently that had been an issue for 2 months. We always try to stay in Embassy Suites wherever we go, but this particular location is currently in the worst shape of any we have ever stayed at. Hopefully this will be fixed before we return to Austin?
Stayed 3 nights in Apr 2025

6/10 Okay

Tygen

Liked: Cleanliness, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Darrell

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to downtown Capital & 6th Street bars restaurants oh can’t forget congress bridge aka bay bridge…lol
Stayed 2 nights in Apr 2025

6/10 Okay

Devan

Disliked: Property conditions & facilities, room comfort

Find a different place to stay.

Honestly, this hotel cost way more than it is worth. Outdated rooms, lobby and pool. They only had 1 working elevator while I was there and the stairs were difficult to locate. Pool was freezing cold. Drink choices in the bar were terrible, stunningly terrible. Super disappointed in this hotel.
Stayed 2 nights in Apr 2025

2/10 Terrible

Kyla

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
did not stay, received a refund because they overbooked and didn’t have my room available for me. they tried to give me a studio with no lights working. terrible, will never book again.
Stayed 2 nights in Apr 2025

6/10 Okay

Flutura

Disliked: Property conditions & facilities
Great location and walking distance from many different restaurants downtown as well as the trail along the river. Unfortunately only 1 elevator was available the entire evening which made for crowded and long wait times to use elevator. As well as the lock on our door wasn’t working so our items were not secure in the hotel room if we weren’t in it. This made us very uncomfortable and they said they would fix it after our complaint and they didn’t. And didn’t offer us a new room which was a disappointment.
Stayed 3 nights in Apr 2025

8/10 Good

william

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Celebration of a wedding anniversary
Stayed 1 night in Apr 2025

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location close to congress bridge and lake activity. Super friendly staff. Free breakfast was great with attentive staff. Nice bar area and comfy common areas for relaxing
Stayed 2 nights in Apr 2025

10/10 Excellent

George

Stayed 1 night in Apr 2025

8/10 Good

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was wonderful but only one elevator was working. The breakfast was great each day and location was perfect!
Stayed 3 nights in Apr 2025

4/10 Poor

NICHOLAS

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
elevator did not work, furniture in our rooom was old.
Stayed 3 nights in Apr 2025

10/10 Excellent

Wendie

Stayed 1 night in Apr 2025

4/10 Poor

Ford

Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I was shocked there are no cameras in the driveway. Someone smashed my car while I was checking in and hopefully that will be resolved. Our room smelled like urine and the curtains were torn. Dismal lighting. There was a homeless guy who said he lived in the hotel and told us he had a gun. My companion saw him riding the elevators at 5am while no one was at the desk. This place is well located, but overall a very bad experience. Hate to say it, but it's probably a tear town, what a shame. The bartenders were all very nice. Only one elevator operable. typically a 10 minute wait to go up or down. Would never return. I'm surprised Hilton doesn't have the funds to at least protect themselves with cameras, let alone their guests. Nice towels.
Stayed 3 nights in Apr 2025

8/10 Good

Pedro

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Be aware!

Great stay! Just be careful with hotel parking. I was told they would charge our card for parking but I was not told until following day that I was supposed to swipe my room card for parking and not get a ticket. If you get that ticket they are hesitant on giving you that $48 parking fee back since they don’t own it. That would have been awful if they didn’t credit my card cuz I sure did not want to pay twice! The happy hour and breakfast are both awesome tho! We got our monies worth with that additional benefit.
Stayed 1 night in Apr 2025

8/10 Good

Asia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a nice hotel but for the price we pay they should include parking. At $48 a day we had to park elsewhere & walk back to the hotel everyday.
Stayed 4 nights in Apr 2025

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location, no valet service, older hotel but rooms have been upgraded. Parking is extra cost and a block away.
Stayed 1 night in Apr 2025

8/10 Good

Sam

Liked: Cleanliness
Stayed 1 night in Apr 2025

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location from downtown, far enough away to not being around busy downtown areas but not to far to not be apart of it. Close to shops and centers and restaurants all in walking distance. I just wish parking wasnt so expensive prefer free parking for a place i am actually staying but give a discount we are staying there.
Stayed 2 nights in Apr 2025

2/10 Terrible

Linda

Honest or dishonest

I left my iphone in my room, left to my event , checkout. Called they said it's not there & my location says it is.
Stayed 1 night in Mar 2025

10/10 Excellent

Hayley

Stayed 1 night in Apr 2025