DoubleTree by Hilton Hotel Austin Northwest Arboretum

4.0 star property
Hotel in Austin with fitness centre and 24-hour business centre

Photo gallery for DoubleTree by Hilton Hotel Austin Northwest Arboretum

Welcome to our hotel lobby, featuring a spacious reception area with a digital screen and comfortable seating.
Relax by the serene pool surrounded by lush greenery and comfortable lounge chairs.
Relax in the stylish lobby with a seating area and large display screens.
Relax in our inviting lobby, featuring plush sofas and chairs, a flat-screen TV, and beautiful artwork.
Enjoy communal dining in this stylish space with high ceilings and large windows.

Popular amenities

  • Bar
  • Housekeeping
  • Room service
  • 24/7 front desk
  • Breakfast available
  • Parking available
The current price is AU$137
includes taxes & fees
8 Aug - 9 Aug

Explore the area

Map
8901 Business Park Dr, Austin, TX, 78759
  • Arboretum at Great Hills Mall
    ‪19 min walk‬
  • Domain Northside
    ‪3 min drive‬
  • Q2 Stadium
    ‪4 min drive‬
  • Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪20 min drive‬

Room options

Deluxe Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Premium bedding
Shower/bath combination
Hairdryer
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking

8.2 out of 10
Very good
(57 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Premium bedding
Shower/bath combination
Hairdryer
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Premium bedding
Shower/bath combination
Hairdryer
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

King, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Premium bedding
Shower/bath combination
Hairdryer
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

King, Junior Suite, 1 King Bed, Non Smoking

7.2 out of 10
Good
(7 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Premium bedding
Shower/bath combination
  • 43 sq m
  • Sleeps 4
  • 1 King Bed

Room, 2 Double Beds, Non Smoking

7.6 out of 10
Good
(36 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Premium bedding
Shower/bath combination
Hairdryer
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

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About the area

Austin

At DoubleTree by Hilton Hotel Austin Northwest Arboretum you'll be 1.8 km (1.1 mi) from Arboretum at Great Hills Mall and 3.6 km (2.2 mi) from Norris Conference Centers. Highlights at this hotel include a restaurant, an outdoor swimming pool and a bar/lounge. .Overlook Restaurant serves American cuisine and is open for breakfast, lunch and dinner. Centre Lounge is the hotel's own bar. Other amenities include free Wi-Fi in public areas, a gym and a 24-hour business centre. Full breakfast is available on weekdays between 7:00 AM and 10:00 AM. There's also the convenience of self parking. .Attractions within a 15-minute drive of this Austin hotel include University of Texas at Austin and Sixth Street.

What's nearby

  • Arboretum at Great Hills Mall - 19 min walk - 1.6 km
  • Domain Northside - 3 min drive - 4.1 km
  • Q2 Stadium - 4 min drive - 3.0 km
  • St. David's North Austin Medical Center - 5 min drive - 6.4 km
  • University of Texas at Austin - 10 min drive - 12.0 km

Getting around

  • Austin Station - 11 min drive
  • Kramer Station - 11 min drive
  • Austin-Bergstrom International Airport (AUS) - 21 min drive

Restaurants

  • ‪The Cheesecake Factory - ‬4 min drive
  • ‪Pluckers Wing Bar - ‬4 min drive
  • ‪Panera Bread - ‬3 min drive
  • ‪Dave & Buster's - ‬17 min walk
  • ‪Jim's Restaurant - ‬4 min drive

About this property

DoubleTree by Hilton Hotel Austin Northwest Arboretum

Hotel in Austin with fitness centre and 24-hour business centre
DoubleTree by Hilton Hotel Austin Northwest Arboretum offers its guests an outdoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 6500 square feet (604 square metres) and includes conference space. DoubleTree by Hilton Hotel Austin Northwest Arboretum also features multilingual staff, coffee/tea in common area, and concierge services. For a fee, parking is available.

This Austin hotel is smoke free.

  • 1 building
  • 194 guestrooms or units
  • 4 levels
  • Conference rooms
  • 6500 sq ft of conference space
  • 604 sq. m of conference space
  • Built in 1984
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
DoubleTree by Hilton Hotel Austin Northwest Arboretum offers 194 accommodations with laptop-compatible safes and a safe. Beds feature premium bedding. Televisions come with premium cable channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

This Austin hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 15 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Weekday full breakfast available 7:00 AM to 10:00 AM for a fee: USD 20 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Centre Lounge
  • Overlook Restaurant

Things to do

  • Gym
  • Outdoor pool
  • Shopping

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 6,500 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (79 centimetre high)
  • Lift (107 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1984
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay films
  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 50.0
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from 6 May 2025 to 30 June 2025 (completion date subject to change). The following areas are affected:
  • Bar/lounge
  • Front desk
  • Hallway
  • Lobby
  • Meeting facilities
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per day.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 20 per person
  • Self-parking fee: USD 15 per night (in/out privileges)
  • Early check-in fee: USD 50.0 (subject to availability)
  • Rollaway bed fee: USD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche and debit cards. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Austin-NW Plaza/Arboretum Area
Holiday Inn Plaza/Arboretum
Holiday Inn Plaza/Arboretum Hotel
Holiday Inn Plaza/Arboretum Hotel Austin-NW Area
DoubleTree Hilton Hotel Austin Northwest Arboretum
DoubleTree Hilton Hotel Arboretum
DoubleTree Hilton Austin Northwest Arboretum
DoubleTree Hilton Arboretum
Holiday Inn Austin Nw Plaza/Arboretum Hotel Austin
Holiday Inn Arboretum
DoubleTree by Hilton Hotel Austin Northwest Arboretum Hotel
DoubleTree by Hilton Hotel Austin Northwest Arboretum Austin

Frequently asked questions

What is the cancellation policy at DoubleTree by Hilton Hotel Austin Northwest Arboretum?

DoubleTree by Hilton Hotel Austin Northwest Arboretum offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at DoubleTree by Hilton Hotel Austin Northwest Arboretum?

As of 30 July 2025, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Hotel Austin Northwest Arboretum on 8 Aug 2025 start from AU$136.67, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at DoubleTree by Hilton Hotel Austin Northwest Arboretum?

Yep, DoubleTree by Hilton Hotel Austin Northwest Arboretum has a self car park with in/out privileges for USD 15 per night.

Does DoubleTree by Hilton Hotel Austin Northwest Arboretum have a pool?

DoubleTree by Hilton Hotel Austin Northwest Arboretum has an outdoor pool.

What makes DoubleTree by Hilton Hotel Austin Northwest Arboretum a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at DoubleTree by Hilton Hotel Austin Northwest Arboretum.

Is DoubleTree by Hilton Hotel Austin Northwest Arboretum family-friendly?

You bet! With amenities such as laundry facilities and an outdoor pool, as well as free infant beds in the guestrooms, it's no surprise that DoubleTree by Hilton Hotel Austin Northwest Arboretum is a hit with families.

Does DoubleTree by Hilton Hotel Austin Northwest Arboretum serve breakfast?

Yep, full breakfast is offered on weekdays between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at DoubleTree by Hilton Hotel Austin Northwest Arboretum?

No, DoubleTree by Hilton Hotel Austin Northwest Arboretum does not offer an airport shuttle service.

Is there a bar or restaurant at DoubleTree by Hilton Hotel Austin Northwest Arboretum?

Yep, they've got a lounge bar and an onsite restaurant. The property will be renovating its bar from May 6 2025 until June 30 2025 (completion date subject to change).

What time are check-in & check-out at DoubleTree by Hilton Hotel Austin Northwest Arboretum?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at DoubleTree by Hilton Hotel Austin Northwest Arboretum?

No, pets are not allowed.

DoubleTree by Hilton Hotel Austin Northwest Arboretum Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 406 out of 1006 reviews
Rating 8 - Good. 247 out of 1006 reviews
Rating 6 - Okay. 148 out of 1006 reviews
Rating 4 - Poor. 95 out of 1006 reviews
Rating 2 - Terrible. 110 out of 1006 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Carolyn

Travelled with group
Disliked: Cleanliness, property conditions & facilities

I don't think I'll be returning

This place is under renovation and it is a complete mess. A folding table in the torn up lobby is sporadically manned as the front desk. 2 times I went down to inform them of the lack of hot water in my shower and I couldn't find anyone. There were exposed wires in places, and the view from my room looked like a bunch of frat boys or a degenerate 80s rock band had trashed the place. I tried to cope by hanging out at the bar, only to find that most common liquors weren't available as, according to the bartender, "Someone keeps taking my stuff. " A broken vent in my room would rattle loudly every time the air came on in my room. I turned up the thermostat the first 2 nights so I could sleep without the annoying noise. Unfortunately, the 3rd night it was pretty hot, so I needed the air running. I couldn't sleep with the rattling noise going off every few minutes. I finally gave up trying to sleep and decided to leave early. I went to the "front desk" at 3:30 am to check out and tell them a few things. The man at the desk was busy watching a show and didn't even look up. He mumbled for me to drop the key in the box. I could forgive a lot of things, but there is the further nickle and diming of $15/day for parking, and $20 for breakfast, and the $50 deposit for "incidentals " (which I'd better get back) Seems like they could make a few concessions during the renovation.
Stayed 3 nights in Apr 2025

2/10 Terrible

Melissa, Canyon Lake

Disliked: Staff & service, amenities, property conditions & facilities
They are remodeling it’s bad
Stayed 2 nights in Apr 2025

10/10 Excellent

Karen

Stayed 1 night in Apr 2025

10/10 Excellent

Karen

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities
Everything was great, location was great safe and quiet. Only thing is that it is going through upgrades but other than that good.
Stayed 1 night in Apr 2025

4/10 Poor

Aaron

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Under construction

The hotel was under renovation. This was not indicated anywhere on the website. Our room smelled like mildew. It was in rough shape
Stayed 1 night in Apr 2025

10/10 Excellent

Adriane, Lake jackson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

catherine j

Liked: Staff & service, property conditions & facilities
Stayed 7 nights in Mar 2025

10/10 Excellent

Wero

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 2 nights in Mar 2025

4/10 Poor

ephraim

Disliked: Cleanliness, amenities, property conditions & facilities
This property is undergoing some renovation. Lobby, elevator are all dirty looking. Does not look anything like the pictures. Hair in bathroom sink, empty body wash container in shower.Charges for parking in spite of being located in an open area with plenty of parking, to make matters worse they add service charge to your parking fee. Booked hotel because of the 4 star rating but this hotel is 2 stars at best.

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Alma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

Alexander, AUSTIN

Disliked: Cleanliness, amenities, property conditions & facilities
Hotel is currently in the middle of renovation and construction is obvious when you walk in : exposed concrete floor and construction dust and smell in the air. If you are trying to take a relaxing afternoon nap? Soothing jackhammer noise woke me up and hurt eardrums. Carpet on the floors is dated and ripped in places. Someone from the hotel maintenance left toilet plunger outside one of the rooms in the corridor on plastic bag at least. Yeah - smell type was not gardenias. Front desk said there is free water in the room. There was no water bottles at all. Lol Bed was ok and. In the sink - faucet was not screwed tight and was turning sideways when i tried to change temperature. Some black gunk or mold in the shower. You make your own mind if you want to stay here
Stayed 3 nights in Apr 2025

2/10 Terrible

mark

Disliked: Cleanliness, property conditions & facilities
Website didn’t say this place was under renovation. I understand construction, but it looked horrible and disgusting.
Stayed 1 night in Apr 2025

10/10 Excellent

Wilfred, Poughquag

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful staff, great breakfast, clean rooms, conveniently located.
Stayed 4 nights in Mar 2025

10/10 Excellent

Carl

Stayed 4 nights in Mar 2025

4/10 Poor

Henry

I didn't get the room i payed for and also the shower was clogged up.
Stayed 1 night in Mar 2025

6/10 Okay

LAYTON

Business traveller
Liked: Cleanliness, staff & service
Hotel was not up to Hilton standards. Things were clean, but room was sub-par. Poor paint. Drywall dust under sink. Maintenance panels ajar. Tub drained poorly. Toilet water line gobbed with silicone. Poor fitting door and lower wall trim.
Stayed 2 nights in Mar 2025

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Sohini

Stayed 1 night in Mar 2025

10/10 Excellent

Daniel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pay parking no good
Stayed 1 night in Mar 2025

2/10 Terrible

Van

Stayed 6 nights in Mar 2025

10/10 Excellent

Michele

Stayed 2 nights in Mar 2025

10/10 Excellent

Brian

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk was extraordinary. They went above and beyond.
Stayed 1 night in Mar 2025